2 of 2 Customer Experience Jobs in Lanarkshire

commercial parameters, ensuring that all activity supports both commercial success and long-term value. A central part of the role is delivering an exceptional customer experience through clear communication, consistent and reliable service, meaningful value creation, and the successful delivery of each project from initial enquiry through … contract acceptance to brief internal teams, address queries, and complete a thorough handover to Design Approval and Operations to enable seamless project delivery. Experience: Experience in a similar B2B role with a tracked record of working with Data Centres Experienced at successfully managing a portfolio of customers with ...

Duration - 6 months The main purpose of this role is to contact B2B customers (business customers). Key Day-to-Day Responsibilities Customer Outreach: Proactively contact business customers to explain the need for the equipment replacement. Contact will be primarily via telephone or email. Customer Engagement … need to contact customers several times to encourage them to interact and agree to the replacement. Handover/Scheduling: Once the customer agrees to the replacement, you will pass the details to someone else who will schedule the service. Customer Experience: Maintain a customer-facing approach. ...