1 to 25 of 31 ITIL Jobs in Lancashire

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). Analytics ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

Security Boards, Gateway Reviews, multi-supplier governance Qualifications & Certifications CISSP (multiple holders), CISM, CCSP, OSCP, CEH TOGAF 9/TOGAF 9.2, SABSA Foundation, Zachman, ITIL v3/v4 AWS Security Specialty, AWS Solutions Architect, AWS DevOps Pro, AWS Advanced Networking Azure Security Specialist (AZ-500), Azure Solutions Architect ...

experience negotiating difficult situations to a successful conclusion. Proven experience in a 2nd line IT support role within a Desk Side environment and understand ITIL best practice Strong technical knowledge of Windows OS, Microsoft 365, Active Directory, Azure. Understanding of basic networking concepts, including Wi-Fi, VPNs ...

experience negotiating difficult situations to a successful conclusion. Proven experience in a 2nd line IT support role within a Desk Side environment and understand ITIL best practice Strong technical knowledge of Windows OS, Microsoft 365, Active Directory, Azure. Understanding of basic networking concepts, including Wi-Fi, VPNs ...

Looking For: Strong customer service skills with excellent communication. Experience in Windows Server, Active Directory, MS Office, D365, remote support tools, and more. ITIL Foundation qualification or equivalent experience. Ability to work in a fast-paced, agile environment. Some of our benefits: 23 days holiday + bank holidays (rising with ...

will develop in depth knowledge of: IT fundamentals (hardware, software, operating systems) Networking principles (TCP/IP, DNS, DHCP, LAN/WAN) Cybersecurity fundamentals ITIL service management principles Cloud technologies (Microsoft 365/Azure basics) Responsibilities: First-line technical support Networking & infrastructure support Cybersecurity & compliance Hardware & software deployment Documentation & continuous ...

stakeholder engagement and supplier management skills Experience presenting incident risk information to senior stakeholders Desirable Knowledge of: NIST Cyber Security Framework (CSF) NCSC guidance ITIL Major Incident Management ISO 27001 Experience supporting security assurance and audit activities Experience in Defence, Government, or highly regulated sectors Key Deliverables Security Incident Management ...

Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). * Experience with Windows Server, Active Directory, Group Policy, and FSLogix. * Strong understanding of ITIL processes and enterprise support models. * Operations - VMWare, HyperV, XenServer, Invanti * Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). * Analytics ...

integration What You'll Bring Proven experience as a Technical Architect across diverse technology domains Strong knowledge of frameworks such as TOGAF, Archimate, ITIL, Prince2 Excellent analytical, problem-solving, and stakeholder communication skills Experience in matrixed, fast-paced delivery environments Strong organisational and project leadership capability Hands-on exposure ...

delivery of IT support services meet organisational needs, maintain service continuity and are underpinned by robust business continuity arrangements. Lead and develop an ITIL-aligned IT support function, ensuring queries are effectively prioritised, managed within agreed timescales and responsive to organisational needs. People Management Line manage members ...

stakeholder engagement and supplier management skills Experience presenting incident risk information to senior stakeholders Desirable Knowledge of: NIST Cyber Security Framework (CSF) NCSC guidance ITIL Major Incident Management ISO 27001 Experience supporting security assurance and audit activities Experience in Defence, Government, or highly regulated sectors If you receive suspicious outreach ...

skills Ability to coordinate multiple stakeholders Desirable Exposure to SIAM or multi-supplier environments Familiarity with incident management tooling and reporting outputs Understanding of ITIL Incident Management concepts Experience in regulated, government, or defence environments Key Deliverables Incident reporting packs Supplier incident performance metrics Incident status tracking and governance records ...

with excellent attention to detail. Ability to manage multiple priorities and work effectively in a fast-paced environment. Desirable Skills PowerShell, AWS, MySQL, Grafana, ITIL knowledge If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your ...

status updates to the management team as required Supporting service reviews and ensure that agreed service changes are managed to programme Essential Skills: ITIL V3/V4 Incident Management Problem Management Service Now/Jira/Confluence The Information Management & Technology Team: Supporting critical AIR ERP and Extended IT services ...

Directory, Group Policy and FSLogix . Virtualisation experience, including VMware, Hyper-V and/or XenServer . Experience with Ivanti . Strong understanding of ITIL processes and enterprise support environments. Excellent troubleshooting and root cause analysis skills. Experience with SysTrack or Nexthink would be beneficial, although training can be provided. ...

support transition activities. Desirable: . Experience in financial services or regulated environments. . Exposure to service transition, knowledge transfer, and hypercare. . Understanding of ITIL processes and operational support models. Candidate profile: A hands-on engineer capable of supporting and maintaining BeyondTrust environments, supporting transition activities, and providing ongoing operational ...

Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). * Experience with Windows Server, Active Directory, Group Policy, and FSLogix. * Strong understanding of ITIL processes and enterprise support models. * Operations - VMWare, HyperV, XenServer, Invanti * Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). * Analytics ...

mentor for junior consultants, supporting their development and reviewing their work. Manage incidents, service requests, and changes through ServiceNow or other ITIL-aligned service management platforms. Your Profile Minimum of 3 years of experience as a Workday Consultant, with expertise in modules such as HRIS, LMS, or Performance Appraisal. Mandatory ...

stakeholder management skills Ability to prioritise workloads, manage competing deadlines, and remain calm under pressure Relevant technical qualifications or certifications, such as Microsoft, Cisco, ITIL, or equivalent experience, are desirable Key Benefits of Working in Our IT Team Competitive salary and benefits package Supportive and inclusive working environment Opportunities ...

Bring Experience working in Configuration Management, ITSM, or IT Asset Management environments. Proven experience implementing or maturing a CMDB capability. Strong understanding of ITIL Configuration Management and its relationship with Change, Incident, and Problem Management. Experience with ITSM platforms such as ServiceNow, Ivanti, BMC Helix, or similar. Strong data analysis ...

development standards and processes Take part in solution design sessions and share technical expertise Manage incidents, service requests, and changes through ServiceNow or other ITIL-aligned service management tools What you'll bring: Advanced proficiency in Blue Prism, including object-oriented design, exception handling, and audit logging Strong Blue Prism ...

Specification located under the supporting documents heading. Person Specification via application form Essential 1 year Service Desk Experience 2 years Customer Service Experience Desirable ITIL Foundation Level 4 Knowledge of NHS systems and processes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions ...

manage a large volume of change across both Product & Project * Financial and management reporting Qualifications: * Product Owner and/or Product/Project experience * ITIL APPLY NOW If this sounds like the role for you, we would love to hear from you! Send your profile to Stella today ...