16 of 16 ITIL Jobs in Lancashire

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role will be fully ...

Online, Teams, Intune) Azure VMs, SSO, MFA, SAML Hyper-V, FortiGate firewalls, Mimecast Telephony/SIP, Remote Desktop Services Datacentre technologies (power, cooling, efficiency) ITIL Foundation, cyber or information security interest Legal systems experience (e.g. iManage, Aderant, BigHand ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

service in line with ITSM best practices. Log, manage, and progress incidents and service requests accurately within the ITSM tool, taking ownership through agreed ITIL processes and working towards SLA targets. Contribute to team performance and quality standards, ensuring support is available during operational hours and escalating issues appropriately. Maintain ...

SLAs/KPIs in a ticketed environment Nice to have: * Exposure to Terraform/Ansible* Voice recording platforms, IP networks or storage tech* ITIL Foundation, Microsoft Azure certs, or a CS/IS degree The kind of person we need: reliable, methodical, good with people as well as systems. Comfortable ...

equivalent experience NVQ(3+)/HND or CompTIA Server+ or equivalent experience Desirable MCSE Core Infrastructure or MCP Relevant IT Infrastructure or Vendor Qualifications ITIL Foundation Knowledge and SKills Essential Expert technical knowledge of IT Infrastructure hardware and technologies such as storage area networks, virtual server environments and backup systems ...

technical and non-technical audiences. High attention to detail, accountability, and ownership of outcomes. Desirable Experience supporting large-scale migrations and multi-site deployments. ITIL-aligned operational experience. Background in solutions architecture or senior presales engineering. ...

strong drive to improve frontline productivity and performance. Professional certifications in Project/Change Management (MSP/Prince2/APMG), IT Leadership (ITIL/TOGAF) and/or Process Improvement (Lean Six Sigma) are desirable. What you'll get in return You can expect a competitive salary in the region ...

2+ years’ experience with Windows operating systems and hardware in a computer support related setting; experience working in a networked environment. Working knowledge of ITIL service management and its processes is highly advantageous. Knowledge of AV systems and telecommunications would be beneficial. A great opportunity for someone who enjoys ...

limited to): Pulling together all aspects of service delivery to achieve targets and KPIs Ensuring that Service Levels are achieved and appropriate Driving ITIL good practice and owning the Service Operations policies & processes Continuous Service Improvement through Problem & CSI processes Quality of data through asset & configuration management Running ...

delivering project plans , milestones and outcomes Reporting progress, risks and dependencies to senior stakeholders Supporting service delivery against KPIs, SLAs and operational targets Driving ITIL best practice , including Service Operations, CSI and Problem Management Ensuring data quality through asset and configuration management Leading service reviews (DSR, WSR, MSR, Operations Reviews ...

People. This recognition reflects our deep commitment to nurturing talent and ensuring every individual feels valued and supported. Qualification and Essential Skills Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery … Managed Service environment A good general knowledge of end user technologies, e.g. PC’s, Audio Visual, Mobile Phones, Telephone systems Experience working with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and root cause analysis A broad understanding of technology and a good level ...

installation and maintenance of associated software and peripheral devices, this will also include involvement with data communications networks. ICT follows the framework ITIL (Information Technology Infrastructure Library) and as such is in line with the Trusts policies and procedures. Always considering the potential or actual clinical impact of any service … Essential Educated to HNC in IT related subject, or equivalent qualifications or equivalent knowledge gained by experience Desirable CompTIA A+ Certified Microsoft Certified Professional ITIL foundation or equivalent experience of working in an ITIL environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders ...

Data Analyst, you are an integral part of both the IT Services team and the wider IT Department, running and maintaining the ITIL v3 aligned services we provide across our UK and International offices. A large proportion of the firm's services are already underpinned by SQL and data services … dashboards. Windows Server and Windows Clustering Working knowledge of networking/networking stack It would be beneficial to have some of the following: IIS ITIL v3 Foundation Microsoft Certified: Azure Foundation Microsoft Certified: Power BI Data Analyst Associate Microsoft Certified: Azure Enterprise Data Analyst Associate SQL in public cloud services ...

Site Support Engineers play a key role in our day to day UK support operations across our customer sites, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards. As a support engineer … away days’ What we’d like you to bring to the team: Knowledge of manufacturing processes and systems Knowledge of Incident Management Knowledge of ITIL Processes Experience of working amongst multi vendor IT environments Experience of original equipment manufacturer (OEM) engagement Knowledge of Windows hardware, software and networking troubleshooting Experience ...

with a focus on delivering exceptional service. Desirable Skills & Experience Experience working in a manufacturing environment or hybrid project/BAU settings. Knowledge of ITIL principles or relevant certifications (e.g., ITIL, PMI, Prince2). Prior experience shaping or improving a service desk function. Robert Walters Operations Limited is an employment ...