20 of 20 ITIL Jobs in Lancashire

commitment to delivering a positive end‐user experience. Desirable Skills and Certifications Microsoft 365 Certified: Endpoint Administrator Associate, or a relevant Microsoft endpoint certification. ITIL Foundation certification. Additional experience with Microsoft Entra ID/Azure Active Directory. Experience with Microsoft Multi‐Factor Authentication (MFA). Broader experience administering Microsoft Intune ...

grow. Right to work in the UK. DESIRABLE QUALIFICATIONS: Familiarity with IT service management frameworks such as ITIL. Relevant IT certifications, such as ITIL 4 Foundation, CompTIA A+ or Microsoft 365 Fundamentals. Awareness of ISO 27001 (information security) and ISO 9001 (quality management) standards. Understanding of UK GDPR ...

should it be required (TBC). Experience in Service Operations, Major Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services ...

should it be required (TBC). Experience in Service Operations, Major Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

stakeholder management skills. Ability to work independently in a fully on-site support environment. Flexibility to align with UK working hours when required. Desirable ITIL Foundation certification or higher. Experience with device provisioning and near-zero-touch deployment processes. Experience supporting users within Defence or other highly secure environments. Experience ...

performance. What you'll need What you’ll know: You’ll be a proven practitioner in IT Service Management. You’re likely trained in ITIL, at least to Foundation status. You’ll know that it’s not all about ITIL. You’ll be able to show that you understand ...

PRINCE2, Agile, or Waterfall. Desirable Experience Microsoft Azure Virtual Desktop (AVD). Application Packaging (MSIX, App Attach). Microsoft Endpoint and Modern Workplace technologies. ITIL or Service Management environments. This is an excellent opportunity to play a key role in delivering a business-critical transformation programme, working across technology ...

technical audiences. \n Experience within public sector, local government, health or multi-agency environments would be advantageous. \n Relevant certifications such as TOGAF, ITIL, Microsoft or data and interoperability qualifications would be beneficial. \n \n In the first instance, please submit your CV. ...

Experience or familiarity with integrations hosted on Azure VMs or similar cloud-based infrastructure. 8. Incident and Change Management: Experience supporting integrations within an ITIL-aligned operational environment. Communication Skills: Strong verbal and written communication skills, with the ability to explain integration issues to both technical and non-technical stakeholders ...

download a copy of the job description. Essential criteria Experience in Change Management, IT Service Management or IT Operations roles Strong working knowledge of ITIL Change Management practices Experience managing Change Advisory Board (CAB) or change governance processes Experience using IT service management (ITSM) tools and change workflows Demonstrable experience ...

technical and non-technical audiences. \n Degree-level education in a relevant subject, or equivalent experience, with ongoing professional development; certifications such as TOGAF, ITIL or relevant vendor accreditations would be advantageous. \n \n In the first instance, please submit your CV. ...

technical stakeholders Willingness to learn new technologies and support a broader application portfolio Desirable Experience supporting treasury, banking or finance applications Knowledge of ITIL processes and service management practices London Markets experience would be a plus Reasonable Adjustments: Respect and equality are core values to us. We are proud ...

everyday culture, and we strive to create a representative and welcoming environment for all.## **Your skills and experience*** Strong knowledge and practical experience across ITIL processes, with a particular focus on Major Incident Management, Change Management, Incident Management, Problem Management, and Release Management* ITIL Foundation certification (v4 or above ...

components, architecture and integration Experience supporting SAP within medium-large enterprise environments Understanding of SAP delivery lifecycles ( Agile and/or Waterfall ) Familiar with ITIL/service operations (ServiceNow knowledge useful) Confident communicator able to explain complex topics to technical & non-technical audiences #J-18808-Ljbffr ...

ensuring resolution and user satisfaction. Support IT projects and change initiatives to enhance digital capability and resilience. Document processes, procedures, and technical configurations following ITIL practices. Project & Modernisation Work Contribute to the implementation of IT improvement and transformation projects, including network upgrades, system migrations, and cloud adoption. Participate … Firewalls) Backup, disaster recovery, and business continuity solutions Understanding of cyber security principles and frameworks (NCSC CAF, ISO 27001). Familiarity with ITIL processes and service management best practice. Desirable Skills & Certifications Professional certifications such as CompTIA Network+/Security+ , Microsoft Certified Systems Engineer (MCSE) , VMware Certified Professional ...

stakeholders. PowerShell and Python automation. Azure DevOps and GitHub Actions. Azure Virtual Desktop and Microsoft 365 administration. Knowledge of ISO 27001, ISO 22301 and ITIL practices. Azure certifications (AZ-104, AZ-305) and/or ITIL Foundation. Exposure to Google Cloud Platform (GCP). #J-18808-Ljbffr ...

changes where required. Build clear ownership, accountability and calm, effective incident leadership. Service management and service desk Own the service desk and embed proportionate ITIL practices covering incident, problem, change, request and knowledge management. Analyse demand and address recurring causes of tickets. Ensure effective use of Jira Service Management … Does this sound like you? Experience leading IT operations, including service desk, infrastructure and service management teams across multiple sites. Proven ability to embed ITIL processes and develop managers and team leaders. Experience overseeing Azure, AWS and/or Microsoft 365 environments. Strong supplier management skills, including performance improvement ...

Engage confidently with internal teams, cross-capability groups, account leads, and external customer stakeholders. Uphold high standards of customer service and comply strictly with ITIL and service management principles. Core Qualifications & Technical Requirements: Demonstrated background operating in a 3rd Line Support or SME capacity. In-depth technical knowledge of Citrix … specifically Windows 10 and Windows 11. Experience with virtualization and endpoint operational platforms such as VMware, Hyper-V, XenServer, and Ivanti. Strong grounding in ITIL frameworks and enterprise IT support methodologies. Desirable: Working knowledge of the UK Secure Paradox solution (Becrypt). Desirable: Exposure to analytics platforms like SysTrack ...

Engineers, producing cross module designs which are complementary of each other and promote continuity of knowledge across the team. • Experienced with process frameworks like ITIL, Prince2 and Agile and have a good understanding of an efficient Software Development Lifecycle. • Continually seeks opportunities for functional level improvement. The role holder … when it comes to the configuration control, ergonomics and aesthetics, user experience and customer perception of your product. You need to set the standards. • ITIL processes supported by ServiceNow • Awareness of business unit policies and processes. • Experience of working in an IT Function or similar • Has sound generic, domain ...