clear business outcomes. A proactive, data-driven approach to problem solving, with a focus on stability, security, and scalability. Awareness of IT governance, compliance, and best practice frameworks (e.g. ITIL, ISO 27001). SSL Certificates (advantageous) Why You’ll Love It £50,000 – £55,000 base salary. Join a trusted national brand with a stable and forward-looking IT strategy. More ❯
Credentialed in one or more program/project management disciplines (PMP, PgMP, Prince2). Certified in Agile or Lean methodologies (e.g., PMI-ACP, CSM, SAFe SPC). Familiarity with ITIL/ITSM practices and enterprise portfolio governance. Experience with ALM and reporting tools such as Azure DevOps, Smartsheet, or equivalent. Proven ability to integrate Agile delivery with enterprise PMO frameworks. More ❯
support. You will be pro-active with a real hands-on and can-do approach. A relevant certification such as CompTIA A+, CompTIA Network+, Microsoft Certified: Azure Fundamentals, or ITIL would be preferable but is by no means essential as the relevant experience is more critical for this position. More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
K3 Capital Group Ltd
guidance and coaching to junior team members. Share knowledge and best practices to enhance team performance. Certifications desired: Microsoft 365 administrator certification or other relevant Microsoft certifications are desired. ITIL Foundation certification v4.0 (preferred) Full UK driving licence Experience required: Proven experience with at least 2 years in a similar role providing 2nd line IT support. Strong knowledge of Microsoft More ❯
Windows 11 - Diagnose and resolve network connectivity and VPN issues - Set up and maintain meeting room AV hardware and other office network technologies - Contribute to technology updates and develop ITIL best practices - Providing support with additional IT projects IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system – Administration and support - Microsoft Stack including Office More ❯
to succeed every day. What we are looking for Proven experience in IT service delivery or operations management within a complex, multi-site or international organisation. Strong understanding of ITIL practices, with the ability to implement and govern Incident, Request, Problem, and Change Management processes. Demonstrated leadership of internal and outsourced teams, driving measurable service improvements and SLA performance. Excellent More ❯
Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Capgemini
consultative approach to solution design, with the ability to facilitate workshops, define service strategies, and deliver end to end Service Integration and Management (SIAM) solutions. A working knowledge of ITIL (certification preferred), and familiarity with frameworks such as COBIT, VeriSM, IT4IT. Experience with tools like ServiceNow is a plus. Ability to translate business needs into scalable, user centric Enterprise Service More ❯
Lancashire, England, United Kingdom Hybrid/Remote Options
Erin Associates
or similar role . Strong understanding of change management processes and Software Testing & QA methodologies . Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and More ❯
Meraki, VPNs, endpoint security). Strong service mindset, communication, and ownership. Experience leading others and working with central/global IT teams. Certifications such as MS-102, AZ-104, ITIL 4, or Meraki CMNA/CCNA are advantageous. You ll have real ownership of UK IT operations, work closely with a collaborative global IT team, and make measurable improvements in More ❯
Meraki, VPNs, endpoint security). Strong service mindset, communication, and ownership. Experience leading others and working with central/global IT teams. Certifications such as MS-102, AZ-104, ITIL 4, or Meraki CMNA/CCNA are advantageous. You’ll have real ownership of UK IT operations, work closely with a collaborative global IT team, and make measurable improvements in More ❯
Blackpool Area, United Kingdom Hybrid/Remote Options
Perch Group
ability to manage multiple configuration changes simultaneously. Desirable Experience working within a regulated or financial services environment. Knowledge of version control systems and CI/CD concepts. Familiarity with ITIL or structured change management processes. Understanding of automation, workflow design, and data configuration principles. The Application Timeline A first stage video call with the internal talent acquisition team (15 minutes More ❯
and deliver an IT/technology roadmap for business growth. Full UK driving licence Desirable Experience within a manufacturing, distribution, or similar operational SME. Knowledge of modern IT frameworks (ITIL, NIST, ISO27001). Project management certification or experience (Prince2, Agile, etc.). Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. More ❯
RMM and Autotask PSA.* Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks.* Excellent communication, stakeholder management, and cross-functional leadership skills.* Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines.Experience working within sectors requiring safeguarding and enhanced data protection (e.g. More ❯
stakeholder engagement skills, with the ability to communicate technical concepts to non-technical audiences. Ability to work independently onsite while collaborating effectively with global teams. Desirable (but not essential) ITIL Foundations Certification Experience supporting Mac and Windows environments Familiarity with identity and access management, SSO, and federation technologies Experience with scripting or automation tools (e.g., PowerShell, Python, Google Apps Script More ❯
platforms. A background in data analysis with experience of SQL to extract and interpret data. Exposure to Oracle Identity Manager customization (event handlers, adapters, scheduled tasks). Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow). Understanding of regulatory frameworks (e.g., SOX, GDPR) and their impact on identity governance. Understanding of Active Directory Federation, LDAP, OAuth, SAML, CyberArk. More ❯
Oldham, Lancashire, England, United Kingdom Hybrid/Remote Options
the guinness partnership
and Reporting. Proficient in use of delivery and collaboration tools (i.e. DevOps, SharePoint. MS Teams, Asana). Demonstrates the Guinness Behaviours. Desirable: Experience of cloud adoption projects. Experience of ITIL Principles & processes. Housing sector industry experience. Qualifications Essential: Professional qualification in Project Management PRINCE2, APM or similar. Educated to degree level or equivalent professional experience. If you’re interested in More ❯
Salford, Lancashire, England, United Kingdom Hybrid/Remote Options
AJ Bell
advantage but not a pre-requisite Line Management experience. Experience working within a Change and Release framework Major Incident Management Knowledge of a database language, SQL, MySQL, MongoDb etc. ITIL Certified or a technical IT certification would be desirable but not essential Project delivery experience About us: AJ Bell is one of the fastest-growing investment platform businesses in the More ❯
existing IT General Controls from across access, change, and operations domains drawing on experience to do so independently and/or with minimal support. Working knowledge of COBIT/ITIL Frameworks Comfortable performing IT Risk Assessments across a variety of IT domains. Strong analytical and problem-solving skills, being able to decipher sometimes complex information, analyse and report on for More ❯
Proficient in use of delivery and collaboration tools (i.e. DevOps, SharePoint. MS Teams, Asana). Desirable Experience of cloud adoption projects. Knowledge of DevOps tools & Cloud computing. Experience of ITIL Principles & processes. Housing sector or public sector experience. Essential qualifications Professional qualification in Project Management PRINCE2, APM or similar. Educated to degree level or equivalent professional experience To find out More ❯
amended from time to time. What we’re looking for: Qualified to degree level or time served experience. CISA, CRISC or similar professional qualifications but training will be provided ITIL, COBIT, SOX knowledge – Desirable 2-3 years of experience working within an IT control testing programme Experience working in an external audit team within a Big 4 or similar corporate More ❯
blackburn, lancashire, north west england, united kingdom
EG Group
amended from time to time. What we're looking for: Qualified to degree level or time served experience. CISA, CRISC or similar professional qualifications but training will be provided ITIL, COBIT, SOX knowledge – Desirable 2-3 years of experience working within an IT control testing programme Experience working in an external audit team within a Big 4 or similar corporate More ❯
ServiceNow modules such as ITSM, ITOM HRSD * Excellent troubleshooting skills * Strong knowledge and understanding of ServiceNow best practice * Commercial experience in ServiceNow usage, Configuration and Administration * Good understanding of ITIL principles * Commercial experience within legal sector would be extremally beneficial * ServiceNow Certification such as System Administrator * Strong stakeholder management and communication skills In accordance with the Employment Agencies and Employment More ❯
Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Maxwell Bond
management, or critical infrastructure environments. Strong knowledge of mechanical and electrical systems (HVAC, UPS, generators, switchgear, BMS, etc.). Excellent problem-solving and incident management capabilities. Working knowledge of ITIL, ISO 27001, or Uptime Institute standards preferred. Ability to interpret technical drawings, operational data, and system logs. Qualifications SMSTS, CSCS Black Card, CITB Construction Site Manager Safety Certificate Ideally 5+ More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Lorien
across infrastructure and applications Hands-on experience with monitoring tools such as Instana, Splunk, Prometheus, Grafana, or SolarWinds Confident supporting both Windows and Linux operating systems Experience working in ITIL-aligned support environments Understanding of web hosting technologies (DNS, HTTP/S, SSL Certs, and basic networking) Clear, confident communicator with strong stakeholder management skills Knowledge of AWS or cloud More ❯
Oldham, Lancashire, England, United Kingdom Hybrid/Remote Options
the guinness partnership
communications including presentations. Desirable: Knowledge of DevOps tools & Cloud computing. Proficient in use of delivery and collaboration tools (i.e. DevOps, JIRA, Confluence, SharePoint and MS Teams). Experience of ITIL principles and processes. Housing sector industry experience. Qualifications Essential: Educated to degree level or equivalent professional experience. Professional qualifications in programme and project management MSP, PRINCE2, APM or similar. If More ❯