8 of 8 Incident Management Jobs in Lancashire

a global basis, the resilience of operations has become a board level issue. You will provide our clients with a full spectrum of services, covering proactive and reactive Cyber Incident Response (CIR) Services. The proactive arm of our business covers a breadth of propositions, including playbook development, wargaming, readiness assessments, post-breach assessments, managed threat hunting as well as … uplift their maturity and fundamentally enhance their preparedness to respond, via targeted capability uplift, C-Suite awareness campaigns and training. Our technical response team support our clients in live incident responses by working to identify root causes and evict threats. Our professionals apply their experience and imagination to find the most advanced threats, hiding in the darkest corners of … award-winning vendor relationships, we can do whatever it takes - from improving the security of a single component to delivering a holistic security and privacy program. As a Cyber Incident Response Advisory and Incident Management Senior Manager or Associate Director, you will focus on developing our business across both proactive and reactive services, whilst leading our advisory More ❯

develop automation to improve uptime, and refine observability to provide real-time insight into platform health. You'll also play a key role in performance testing, system tuning and incident management to ensure smooth operation during critical events. SITE RELIABILITY ENGINEER ESSENTIAL SKILLS At least 2 years' experience working as an SRE Deep understanding of system reliability, scalability … automation and debugging Hands-on experience with AWS or another major cloud platform Knowledge of Kubernetes, Terraform, and Infrastructure as Code Strong networking fundamentals and distributed systems knowledge Proven incident response and root cause analysis experience Excellent collaboration and communication skills TO BE CONSIDERED: Please either apply through this advert or emailing me directly via . For further information … conjunction with this vacancy only. KEY SKILLS SRE, Site Reliability Engineering, AWS, Kubernetes, Terraform, Grafana, Prometheus, OpenTelemetry, Go, .NET, Cloud Infrastructure, Observability, CI/CD, DevOps, Automation, Performance Tuning, Incident Management More ❯

project requirements. Preferably candidate who has worked in production support function. Requirements Bachelor of Engineering preferred. Good knowledge of ServiceNow tool and able to create dashboards/reports for management overview. Should have hands-on experience in creating reports in Microsoft excel. Capable of understanding the ITIL terminology and various Service Management and Software Development Lifecycle terminologies. Knowledge … of Hadoop and ITIL – Alerting and Monitoring, Change management, Problem management and Incident management. Knowledge of service protection and change exception handling. Knowledge and understanding of Banking domain and IT Infrastructure is preferred. Proven experience of working with/in RTB/Production support teams. Hands-on experience and sound understanding of HSBC and ITIL, processes and … to prioritise and work independently within a diverse team environment. Should have sound knowledge of service resilience, DR exercise, Backup and restore etc Understanding of key OKR’s of Incident & alert Reduction within department and proactivity working on achieving those OKR’s. Candidate should be aware on on-going/planned Patching and vulnerability activities and capable to coordinate More ❯

all conditions.Working closely with Product, Platform, and Engineering teams, you'll ensure resilience principles are built into design, change, and support processes. You'll also take ownership of major incident and crisis management, third-party assurance, and continuous improvement initiatives. The Skill Requirements: We're looking for candidates with a blend of the following: Proven experience in operational … resilience, business continuity, or risk management within a regulated or complex environment Strong understanding of resilience frameworks including critical service mapping, dependency identification, and impact tolerance setting Knowledge of incident management, crisis response, disaster recovery, and third-party risk Experience applying resilience principles within agile, product-led, or DevOps environments Excellent communication skills with the ability to More ❯

well as on-site. Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated Service Desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer and business needs Participate and … assist in driving the knowledge management process Participate in IT related projects Assist with the creation, distribution, and analysis of operational, business and financial reporting Contribute to the production of IT support documentation as part of knowledge base Desirable skills: Good communication skills Excellent customer service skills Basic level of IT knowledge and general IT skills Excellent time/… task management skills Good problem-solving skills Can manage a varied and unpredictable workload Pro-active approach to tasks Can work as part of a team but also autonomously with minimal supervision when required Able to make decisions (with support when required) Ability to deal with difficult customers and provide a satisfactory outcome in an efficient and polite manner More ❯

and drive continuous improvement for a new build in South Manchester. The Role As the Data Centre Site Manager, you will oversee all aspects of site operations - from infrastructure management and vendor coordination to safety, compliance, and team leadership. You'll be responsible for maintaining 100% operational availability while fostering a culture of reliability, accountability, and technical excellence. What … for you £450-500 per day Hybrid working Working with a cutting-edge AI front thinking company Longevity - 12 months About You Proven experience in data centre operations, facilities management, or critical infrastructure environments. Strong knowledge of mechanical and electrical systems (HVAC, UPS, generators, switchgear, BMS, etc.). Excellent problem-solving and incident management capabilities. Working knowledge More ❯

manage operating systems including Windows, Mac OS, and VMWare environments Configure and support VPN connections for remote users, ensuring secure access to company resources Utilise ServiceNow and Remedy for incident management, tracking issues from initial report through to resolution Assist in the setup and maintenance of network configurations, including TCP/IP settings Document all support activities and More ❯

with networking, infrastructure, and container security (EKS, ECS, Kubernetes) across both cloud and on-premises environments. Strong understanding of security principles, technologies, and industry best practices , including vulnerability and incident management. Practical experience with security monitoring and protection tools such as Firewalls, IDS/IPS, XDR, SIEM, CNAPP, and log collection platforms (e.g., CrowdStrike, Lacework). Experience in designing … and implementing Identity and Access Management (IAM) solutions and maintaining secure authentication practices. Proficiency with Windows and Linux systems , as well as network scanning and diagnostic tools (e.g., Wireshark, IP scanner). A solid understanding of Public Key Infrastructure (PKI) and encryption fundamentals. Excellent collaboration, communication, and organisational skills , with the ability to work both independently and as part … frameworks and standards such as PCI, ISO 27001, NIST, and CIS, along with experience supporting audits and compliance initiatives. Strong understanding of networking protocols, systems architecture , and secure key management (e.g., PCI digital keys, security access modules). Hands-on experience with offensive security techniques , including penetration testing and phishing simulations. Proficiency in programming or scripting languages (such as More ❯