7 of 7 Problem Management Jobs in Lancashire

We are seeking a talented individual to join our IT Problem Management team. This role will be based in either our Liverpool or Edinburgh offices, but we will consider candidates in other UK locations. As an IT Problem Manager you will play a crucial role in ensuring data accuracy and facilitating accurate reporting on trends of significant … incidents within the organisation. Reporting to the Senior Manager, who leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine root cause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident … create a business facing document detailing the incident, root cause, and steps for remediation. We will also look for you to help manage service relationships across MMCTech by chairing Problem Boards and other meetings that will review outages, resolutions, and ongoing corrective action items. Where required, working with the teams across MMCTech to manage problem initiatives. Manage the More ❯

Employment type: FTE/Contract We are currently recruiting for an Incident Management position to meet the demands of the growing technology production services responsibilities. Overview of the Role This person will be someone who will be responsible for managing incidents and will report to the Service Manager for Information Technology Relationship Management. You will be working closely with … will operate on a 24 by 7 basis and will involve being on call at least once every four weeks. The role will involve providing detailed timelines to our Problem Management team to ensure root cause is determined and any corrective actions tracked and will be highly visible to senior leaders within our organization. Core skills: Experience of … working in financial services industry Strong incident background and experience of Incident Management in enterprise transformation Understanding of Problem Management ITIL v3 or V4 accredited Knowledge of any incident tracking system such as ServiceNow Excellent excel skills Reporting skills desirable Soft Skills: Excellent verbal and written communication skills Has the right attitude towards the role and is More ❯

role involves hands-on work, following best practices, and contributing to the delivery of high-quality solutions that align with organisational goals. The Application Specialist is responsible for application management, troubleshooting, and providing support to ensure smooth operations. The role also involves collaborating with team members, learning new technologies, and contributing to continuous improvement initiatives to support growth and … of software, data, privacy, and digital marketing , the team will develop solutions that drive real business impact. The squad is accountable for key capabilities such as: The collection and management of user consent through cookie management Data integrations with our trusted 3rd partiesthat provide the TVG Marketing team with quality, rich data to feed campaign execution and measurement … First Party Data Activation - leveraging our data asset to improve the customer experience and drive customer engagement Oversight of digital data management and tagging across diverse platforms Orchestration of servicesIntegration and orchestration of services across AWS , Google Cloud , Celebrus and OneTrust Key Responsibilities Application Support and Maintenance Provide daily support to ensure application availability and performance. Troubleshoot issues, manage More ❯

an experienced Infrastructure Engineer (MDM) to join a multi-disciplinary product team as part of our DWP Mobile Products service. The team is responsible for the deployment, configuration and management of the mobile platform as well as the development and rollout of mobile applications. The wider product team plays a key role in defining and delivering DWP's mobility … productivity across a range of device platforms and sizes. As an Infrastructure Engineer your main responsibilities will be to: . Configure, manage and maintain the Workspace ONE Mobile Device Management (MDM) platform to support iOS and Android (Samsung Knox) devices. . Support the migration from an existing MDM service to a new Workspace One-based solution, including testing, enrolment … configurations and deployment plans. . Provide 3rd line support for incidents, problems, and changes related to mobile infrastructure and device management. . Engage in ITSM processes including device-level problem management, incident management and change control. . Conduct device testing and configuration validation, supporting testers and ensuring readiness for service launch. . Produce and maintain documentation for More ❯

with a focus on resiliency, this role has an opportunity to provide strategic guidance on improvements. At the forefront of providing production support services including, incident logging, incident resolution, problem management, change management practices, and SRE support, we are inviting you to join our success story.As our Site Reliability Engineering Manager you will:- Lead, coach, and develop More ❯

risk Ensure that the incidents and problems are owned from notification to closure Maintain regular contact with technical and non-technical users during the lifetime of an incident or problem Undertake small scale development tasks, primarily creating checks and automation and data reconstructions Participate in or run relevant meetings, e.g. including team ceremonies, root cause analysis, long running problem handover, etc. Ensure that the Incident and Problem Management process is followed Establishing, sharing and follow operational procedures and controls Participate in an overnight on-call rota when major issues occur Participate in formal skills assessments at regular intervals to gauge your current level of knowledge and what you need to learn next Complete specific training material … Understanding of messaging protocols, IBM MQ and SFTP Ability to work under pressure and always remain professional Ability to communicate well, both in writing and face-to-face Strong problem-solving and analytical skills Insight is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity More ❯

environment, the successful candidate will lead Critical & Major Incidents from detection to resolution. You will also be expected to provide info for post incident reviews. Also, you will coordinate Problem Investigations & track delivery of Problem resolution to reduce likelihood of repeat Incidents. Please note, engagement is via umbrella company only; all tax and NI will be deducted at … Incident Management. Technical knowledge of IT infrastructure, app support and network ops. Ability to coordinate cross-functional technical teams and third-party suppliers (including during high-pressure situations). Problem Management, including root cause analysis, and developing resolution plans. Ability to manage stakeholder expectations under time-sensitive and high-stakes conditions. Demonstrated leadership skills through high-pressure situations. … Strong analytical skills to assess business impact and identify the root cause of incidents. Knowledge of best practice frameworks for Incident Management including ITIL. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success More ❯