Business Incident Manager
- Location
- Preston, England, United Kingdom
activities, work directly with senior stakeholders and clients, and drive service recovery during high-profile operational events. Grow your career – Develop expertise in incident management, stakeholder engagement, service improvement and data analytics, with opportunities to influence strategic decisions and progress into senior service management and leadership roles. … Role Purpose The Business Incident Manager is responsible for the end-to-end management of business incidents impacting the NS&I B2B account, supporting key services including Tax-Free Childcare (TFC), Help to Save (HTS), Court Funds Office (CFO), and Help to Buy (HTB). The role ensures effective ...