leeds, west yorkshire, yorkshire and the humber, United Kingdom
Communicate Technology
managing and mentoring SOC analysts, acting as the senior technical escalation point, and ensuring the effective delivery of security services. You will also oversee client project implementations, ensuring seamless integrations within our security stack. Additionally, you will serve as the technical account manager for key SOC clients, providing expert … for complex security incidents and investigations Support advanced threat hunting, incident response, and forensic analysis Ensure the SOC follows best practices and industry standards Client Engagement & Technical Account Management Oversee security tool deployments and clientonboarding, ensuring seamless integration into SOC services Collaborate with internal teams … handling, threat hunting, and forensic analysis Excellent understanding of attack tactics, techniques, and procedures (TTPs) and frameworks such as MITRE ATT&CK Experience managing client relationships and providing technical advisory services Strong problem-solving skills with the ability to work under pressure Experience working within an MSSP environment Certifications More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
Spectrum IT Recruitment
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Leasepath
and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up … metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customerMore ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Corecom Consulting
exceptional service in a regulated industry? We’re hiring a Customer Success Manager to join a fast-growing RegTech company, supporting a high-value client base with cutting-edge AML compliance solutions. The Role As a Customer Success Manager, you’ll be the strategic partner for key clients—ensuring … maximum value from our suite of AML tools. You'll be responsible for driving revenue growth through upsell opportunities and achieving best-in-class client retention. You’ll create and deliver tailored success plans, build deep client relationships (including regular face-to-face engagement), and act as a … trusted advisor on AML compliance. Working closely with sales, product, and marketing, you'll lead data-led client campaigns and shape the future of the customer experience. What You’ll Be Doing Manage a portfolio of high-value clients with a focus on retention, growth, and long-term success More ❯
looking for high-energy individuals who can help fuel this growth journey. The Opportunities: New Business BDM: Focused on sourcing, developing, and closing new client opportunities across the UK. Cognassist Sales BDM: Dedicated to promoting a leading EdTech solution directly to education providers, nurturing long-term partnerships. Key Responsibilities … Identify, target, and engage new prospects through a mixture of outbound activity and networking. Build and maintain strong, long-lasting client relationships. Understand client needs and propose tailored solutions that deliver value. Prepare and deliver persuasive sales presentations and proposals. Manage the full sales cycle from lead generation … of activity and pipeline within the CRM system. Meet and exceed individual and team sales targets. Collaborate with internal teams to ensure smooth onboarding of new clients. Ideal Candidate Profile: Proven experience in IT Sales, SaaS Sales, or EdTech Sales. Strong hunter mentality with a passion for generating More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Equinox
creating a supportive and fair business. Our software and services are designed to help our subscribers succeed. About you: For the role of Onboarding Technician , were looking for someone with a curious mindset, a proactive approach and is able to demonstrate the following skills: Excellent attention to detail … a team where everyone can be themselves and feel empowered by what they do. What youll be doing: You will be joining the Onboarding team, made up of friendly solution finders who provide top quality customer service to our clients. Your role will include: Successfully onboard new clients More ❯
profitable solution serving complimentary clients. Managing and leading the sales function you will ensure that it positioned to maximise sales opportunities to ensure our client achieves its ambitious growth plans. With excellent commercial acumen, you will recognise when investment needs to be made to support profitable business growth and … ensure that the necessary resources are in place to enable the delivery of targets. The SaaS Sales Director Logistics is responsible for driving new client acquisition, building strong, lasting relationships with mid-to-large-sized companies. A natural strategic and ambassadorial person you will enjoy leading a national sales … thrive within a complex business. You must demonstrate a hunger for success, and be prepared to invest exceptional time and effort to achieve our client's ambitions. Confident and articulate, commanding respect through knowledge experience and personal style, you will have a passion for achieving sales and profit targets. More ❯
operation & maintenance being executed in line with contractual requirements. Evaluate and improve overall engineering operations. Scheduling, Engineering and Service performance Developing Contracts Managing Key Client Relationships, including attending Client meetings and providing reporting to clients against contractual KPI's. Managing Key Contractor and Supplier Relationships, including attending meetings … requirements. This will include flagging to the relevant stakeholders whenever KPIs have not been met, with support to the business on their resolution and client communications. Assisting with contractual compliance across the business, including communicating contractual requirements to the wider business Identifying opportunities to improve business processes and developing More ❯