1 to 25 of 37 ITIL Jobs in Leeds

service assurance and continuous improvement to deliver resilient, high-performing services.Desirable CriteriaExperience delivering operational efficiencies through automation, analytics, or process improvement.Relevant professional qualifications (e.g. ITIL, Agile, Service Management, Project Management, or Leadership qualifications).Further Location InformationPlease ensure that you only apply for a location that you are willing and able ...

Assets).Experience designing, delivering, and demonstrating Atlassian-based solutionsGood understanding of IT Service Management (ITSM) and Enterprise Service Management (ESM) principles, frameworks (e.g., ITIL), and best practices.Experience translating technical requirements into tangible roadmaps and plans.Strong understanding of ITSM processes (Incident, Problem, Change, Request Fulfilment, Knowledge Management), Agile methodologies, and modern ...

Transition, or Operations Management. Retail industry experience preferredProven experience leading service transitions, onboarding programmes, and knowledge transfer initiatives within complex enterprise environments.Strong understanding of ITIL processes including Incident, Problem, Change, Release, Service Level, and Continual Service Improvement.Experience managing SLA and KPI-driven delivery models and governance frameworks.Strong stakeholder management skills ...

teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery and support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets ...

cyber security teams, ensuring high levels of service performance and availability.Drive operational excellence across data centre, network, security and endpoint technology services.Champion Agile and ITIL best practices across service delivery and support functions.Manage major incidents, service improvements and technology roadmaps.Oversee supplier relationships, contracts and service performance.Manage budgets, resources and technology ...

teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery and support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets ...

Azure and hybrid cloud projects. VMware and enterprise infrastructure technologies. Architecture governance and design assurance. Working within complex multi-site environments. Experience with TOGAF, ITIL or other architecture frameworks would be advantageous but isn't essential. Desirable Experience Azure Landing Zones Infrastructure as Code Identity & Access Management Microsoft Intune Exchange ...

fast-paced, high-pressure environment while handling multiple simultaneous tasks and priorities.Understanding of cloud-based technologies, microservices architectures, and distributed systems.Familiarity with ITIL processes, particularly Incident Management and Event Management.Previous experience in gaming, sports betting, or digital entertainment industries is preferred.Understanding of technical infrastructure including networking, APIs, databases, and data ...

fast-paced, high-pressure environment while handling multiple simultaneous tasks and priorities. Understanding of cloud-based technologies, microservices architectures, and distributed systems. Familiarity with ITIL processes, particularly Incident Management and Event Management. Previous experience in gaming, sports betting, or digital entertainment industries is preferred. Understanding of technical infrastructure including networking ...

ability to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. Role Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution ...

written communication skills, with the ability to explain complex information to both technical and non-technical audiences Understanding of IT service management principles (ITIL), incident management, problem management, system resilience and service continuity Please see the attached job description for further information about this vacancy About Leeds Teaching Hospital ...

technical debt, incl. its causes, how to measure it, and remedial actions incl. decommissioning Significant in Enterprise and Solution Architecture roles Qualified in ITIL and TOGAF (The Open Group Architecture Framework Essential (Other) Enterprise applications knowledge of ServiceNow, Profinda, Concur, Replicon, SuccessFactors, M365 Dynamics, and similar Experience of working with ...

SIEM tools. · Strong communication, stakeholder management, and report-writing skills. · Professional certifications such as CISSP, CISA, ISO 27001 Lead Auditor/Implementer, or ITIL are desirable. Additional Information · Based in Leeds with regular travel to Runcorn and occasional UK and European travel (approximately 25%). · DBS clearance required. · Applicants must ...

SIEM tools. Strong communication, stakeholder management, and report-writing skills. Professional certifications such as CISSP, CISA, ISO 27001 Lead Auditor/Implementer, or ITIL are desirable. Additional Information Based in Leeds with regular travel to Runcorn and occasional UK and European travel (approximately 25%). DBS clearance required. Applicants must ...

troubleshooting and problem solving • Experience with Jira Service Management would be advantageous • Knowledge/exposure to SQL and databases , ideally within a SaaS environment • ITIL knowledge or experience would be beneficial • Comfortable working independently in a hybrid environment • Excellent attention to detail and ownership of customer issues Important: This ...

systems, ensuring timely resolution or esca-lation of technical issues. Documentation: Maintain thorough documentation of system configurations, changes, and standard operating procedures. Understanding of ITIL Skills and experience:Relevant experience in IT systems administration or engineering roles within large MSPs. Relevant expertise in a variety of virtualized Desktop environments Citrix ...

Clearance held or eligible for SC It would be beneficial if the candidate has at least one IT related Certification such as Prince2, ITIL, MS Foundation certifications, AWS certifications, APM Project Management Practitioner Qualification etc.Understanding of common IT delivery frameworks and methodologies Additional InformationNetcompany AcademyThrough our Netcompany Academy, we offer ...

Technical EnvironmentProven Track Record of Delivering High Availability LevelsProven Track Record of Delivering Operational Change & InnovationExperience dealing with Content Providers & PartnersDesirable skills and experience: ITIL v3/v4Professional IT QualificationsProfessional Management QualificationsAdditional Languages: Italian/GermanContent & Metadata Processing WorkflowsDTH & OTT Delivery Principles & TechniquesCloud Operations AI & Machine Learning Big DataMajor Incident ...

cause analysis and follow change management process. Essential Criteria: The successful candidate must be able to clearly demonstrate evidence of the followingAn awareness of ITIL v4 Practices.Experience of working within a Managed Service operating model with service providers and partners.Experience managing Platforms and Products across their lifecycle including decommissioning.Experience balancing ...

operating models and service roadmaps.Experience managing budgets, forecasting and delivering value for money.Experience managing suppliers and commercial relationships to achieve service outcomes.Desirable CriteriaKnowledge of ITIL v4 or equivalent service management frameworks.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from ...

dedicated, core part of your previous role, not a secondary responsibility Strong working knowledge of CMDB, ITSM tools, licence audit and reconciliation processes, and ITIL-aligned service management Sound understanding of software licensing, supplier and contract management, and compliance obligations Excellent analytical skills with a methodical, evidence-based approach ...

dedicated, core part of your previous role, not a secondary responsibility Strong working knowledge of CMDB, ITSM tools, licence audit and reconciliation processes, and ITIL-aligned service management Sound understanding of software licensing, supplier and contract management, and compliance obligations Excellent analytical skills with a methodical, evidence-based approach ...

location needs and transfer relevant data.Production Support/Lights On:Provide ongoing production support to ensure system stability and performance. Implement ITIL best practices for incident and change management. Maintain documentation and provide training to end-users and support teams.Your Profile Key Skills and Experience needed:In-depth knowledge ...

location needs and transfer relevant data. Production Support/Lights On: Provide ongoing production support to ensure system stability and performance. Implement ITIL best practices for incident and change management. Maintain documentation and provide training to end-users and support teams. Your Profile Key Skills and Experience needed: In-depth ...

cloud-native architectures, microservices, containerization, and modern infrastructure patterns.Previous experience in gaming, sports betting, or high-transaction digital commerce environments is strongly preferred.Familiarity with ITIL processes, particularly Event Management, and experience with on-call escalation models.Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent ...