15 of 15 ITIL Jobs in Leeds

Computer Science, or related field (or equivalent experience). IFS certifications (functional or technical) preferred. Agile/Product Owner certifications (CSPO, PSPO) beneficial. ITIL Foundation is a plus. Personal Attributes Proactive, strategic thinker with a value-driven mindset. Highly organized and detail-focused. Comfortable working in a fast-paced, collaborative ...

Technology department Skills and Experience Strong organisational and communication skills Excellent troubleshooting and problem-solving abilities Methodical approach to diagnosing technical issues Familiarity with ITIL principles Good understanding of Microsoft operating systems and Office suite Working knowledge of Microsoft 365 and Microsoft Azure Awareness of cloud technologies and enthusiasm ...

experience. Work closely with IT colleagues and third-party suppliers to resolve issues promptly and within agreed SLAs. Manage incidents, problems, and changes using ITIL-based best practices. Maintain accurate documentation and asset records to support compliance and reporting. Build strong relationships with colleagues to promote collaboration and improve system ...

would also be beneficial, but not mandatory, to have some or all of the following: Experience with Agile ways of working Knowledge of ITIL framework Experience with Power Apps, Power BI, Power Automate, and Searching Intelligence How This Role Fits into the Wider Bank This role is part ...

Agent & Agentless), and Service Mapping. Strong understanding of CSDM principles and implementation best practices. Proficiency in troubleshooting discovery patterns, probes, and sensors. Familiarity with ITIL processes and configuration management principles. Experience in scripting (JavaScript, Glide API) within ServiceNow is a plus. Certifications (Mandatory) ServiceNow Certified System Administrator (CSA) ServiceNow Discovery ...

Workday, ServiceNow) with IAM platforms. SQL experience for data analysis and reporting. Exposure to OIM customizations (event handlers, adapters, scheduled tasks). Familiarity with ITIL processes and tools such as ServiceNow. Understanding of regulatory and compliance frameworks (SOX, GDPR). Knowledge of federation technologies and security tools such as ADFS ...

resolution of issues relating to applications. Assists with specified maintenance procedures Qualifications Essential Educated to postgraduate diploma/degree level or equivalent experience ITIL Foundation V3 or V4, VeriSM Foundation or equivalent experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order ...

Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join ...

spotting problems, areas for improvement, and performance bottlenecks Ability to prioritise workload including occasional Incidents and Problem management Knowledge of and experience with the ITIL practices. Desirable Knowledge, Skills and Experience An interest in development, new technologies and innovation Supporting development teams into the refactoring of technical debt Kubernetes, docker ...

participating in an on-call rota for incident support, with full training provided. We are ideally looking for people with strong knowledge of the ITIL Service Management Lifecycle. It is essential that you can pass Security Check clearance. Details. Wages. Perks. Location: You'll join ...

their employer prior to submitting the application. Person Specification Knowledge & Experience Essential Significant experience of working in a high-pressure enterprise scale environment using ITIL Release, Change, Configuration, and Incident management processes Significant understanding of business continuity procedures and solutions Demonstrable understanding and knowledge of both Microsoft Windows and Linux …/IP/DNS/DHCP/WINS Network and Active Directory Qualifications Essential Educated to master's degree level or equivalent work experience ITIL Foundation Qualification or equivalent work experience Cloud Foundation certificate Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions ...

mobile devices. Perform basic hardware diagnostics and troubleshooting for laptops and related equipment. Utilize IT Service Management (ITSM) and Asset Management tools. Adhere to ITIL best practices and contribute to process improvements. Essential Skills & Experience Minimum 3+ years in IT support roles. Strong problem-solving skills and ability to work … interpersonal skills. Windows 10/11 and Office 365 VPN and remote support tools Active Directory Mobile device support (iOS & Android) Familiarity with ITIL principles and ITSM tools. Rate & Details Competitive rate: £180 - £200 per day (Inside IR35) 3 Month Contract Full-time, 5 days per week on-site (London ...

events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow client ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with client security, compliance, and policies, using standard tools ...

implementing system upgrades and changes alongside third-party suppliers. Experience: Proven experience supporting Applications, Systems and Integrations Dynamics 365/Dynamics CRM SQL ITIL Service Management Documentation experience Experience with Content Management Systems would be beneficial The company have an excellent reputation within their sector and have shown consistent growth ...

automation) and oversee release quality. Security, Risk, and Compliance Implement robust access controls (ACLs, roles), data protection, auditability, and compliance with enterprise policies (e.g., ITIL/ISO/SoX/GDPR as applicable). Stakeholder Engagement Translate business objectives into target-state architectures and roadmaps; articulate trade-offs and recommended … experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL processes; able to set technical direction within cross-functional teams. Proficiency with integration patterns (event-driven, batch, near-real-time), MID Server, scripted APIs ...