Service Desk Manager – MSP
- Location
- Leeds, England, United Kingdom
Management experience within an MSP - essential. Strong people management, leadership and performance management skills. Technical background to at least 2nd Line level, ideally across Microsoft 365 and IT Infrastructure. Strong understanding of ITIL, SLAs, Incident and Problem Management. Experience with ConnectWise, Autotask, ServiceNow or similar ITSM/ ...