including Enterprise clients. • Work collaboratively in the sales team to execute our sales strategy. • Contribute to market penetration by identifying growth opportunities and sharing innovative ideas. • Regularly update key performancemetrics and sales dashboards to ensure targets are being met. • Identify trends and opportunities from data analysis and report findings to the sales team. What We're Looking More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid/Remote Options
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per annum & benefits Industry: Cyber Security/SAAS What You’ll Be Doing: Owning the support function day to day, workflows, staffing, priorities and standards. Setting and tracking performancemetrics (think SLA, CSAT, first/average response times) and acting on the data. Handling escalations with empathy and pace; ensuring customers leave every interaction better than they arrived. More ❯
or dashboards (Excel, Power BI, Sage, etc.). Confident communicator who can engage with senior stakeholders. Familiarity with CRM or case management systems. Understanding of financial reporting and operational performance metrics. If this sounds like the kind of challenge that gets you fired up - and you're not looking for a traditional finance role - hit apply and let's More ❯