1 to 25 of 32 Service Delivery Jobs in Leeds

Description:Join our team as our SAP Service Delivery Manager.Hybrid with 1 day a week onsite in Yorkshire.DXC Technology is continuing to invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most strategic customer … engagements.This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead who can act as the primary anchor for the account, combining service delivery excellence, executive client relationship management, commercial growth and SAP managed services ...

description Connect to your IndustryDeloitte's Engineering practice is at the forefront of transforming businesses by bringing together cutting-edge tech programme delivery, quality assurance, and testing expertise. We empower clients to modernise their core business through our deep capabilities in application and infrastructure engineering, cloud strategy, transformation … teams deliver value to their customers and the organisation. [FG4.1]Deloitte is at the forefront of transforming our clients’ industries through enhanced service delivery and operational excellence. Atlassian's Service Collection, encompassing Jira Service Management, Customer Service Management, and Assets, is a global leader ...

Service Delivery ManagerLocation: Leeds, West YorkshireSalary: Competitive + BenefitsWorking Pattern: Hybrid - £45-55KThe OpportunityA growing and ambitious technology services business is looking to appoint a Service Delivery Manager to help lead and develop its service operations function.This is a highly visible role, responsible … overseeing both Service Desk and Professional Services teams, ensuring customers receive an exceptional service while driving operational improvements across the business.You'll work closely with senior leadership to improve service delivery processes, develop high-performing teams, strengthen customer relationships, and support the continued growth ...

your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery TeamThis is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. The Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers ...

policies. We design, manage and maintain the IT services that support customs and international trade activities.Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs.Job descriptionAs Head … Service Management, you will be responsible for setting the strategic direction, operational leadership and continuous improvement of a portfolio of business-critical testing, assurance, analytics and stakeholder services that support the delivery of major digital services. You will lead the delivery of External Test Services, providing oversight ...

being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.The teamGlobal CoRe is a shared service within Deloitte Global, providing fundamental services to Deloitte People around the world: Knowledge Services, Creative Services, Contact Center, Procurement and Strategic Insights Center. … deliver essential capabilities that save time, convey insights, minimize risk, enhance client service delivery, solve problems, and contribute to Deloitte’s success.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. ...

facing operations into a unified, enterprise-wide contact centre function. This is a highly visible leadership role with responsibility for bringing together several established service desks and customer support functions that provide critical services across employee services, IT support, financial administration and public-facing service operations. The successful … candidate will play a key role in shaping the future customer experience strategy, driving service excellence and leveraging technology to create a seamless customer journey. This is an exciting opportunity for a leader who thrives in change environments and enjoys translating strategic vision into operational reality. What ...

Technology is seeking a senior SAP Service Delivery Manager to lead a strategic, globally distributed SAP engagement from Yorkshire, with hybrid onsite work one day a week. You will anchor the account, ensure service performance and customer satisfaction, and drive renewal and growth opportunities. You will … delivery, govern SLAs and KPIs, manage executive relationships, oversee AMS estimation and transitions, and coordinate offshore delivery with onshore teams to maximise #J-18808-Ljbffr ...

will bring to the role The post holder manages a small team of healthcare scientists with some key Responsibilities highlighted below: Responsible for service delivery and operational leadership in Gait Analysis Service; FES Service and technical service for Specialist Rehabilitation such as Wheelchair Service. Line … manage staff and contribute to workforce development and succession planning Responsible for delivery of training in rehabilitation of clinical scientist trainees and engineering apprentices Lead service improvement and efficiency initiatives Responsible for FES equipment and consumables Develops and maintains services in line with national standards and guidelines Integrates ...

customer at the heart of everything we do. As part of that wider transformation, all core services are being challenged to improve better service at a lower cost.Building on the above, this is an exciting time for HMRC Commercial. We have just completed the discovery element of our Core … Services Review Transformation Programme, and this led to a series of recommendations to improve the service Commercial provides to its customers, strengthen risk control, enhance service delivery, and increase value.HMRC has around 400 FTE working within the end-to-end Commercial function, although not all are within ...

enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote (UK or EU based) The Security Consultant - Endpoint … fluent in English with excellent client-facing communication skills. Key skills as Security Consultant - Endpoint Malware & AI Extensive security experience Consulting, Professional Services or Service Delivery background Enterprise customer experience Endpoint Malware specialist AI knowledge within security environments Deployment and configuration of endpoint security technologies Trellix, Symantec, CrowdStrike ...

enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote (UK or EU based) The Security Consultant - Endpoint … fluent in English with excellent client-facing communication skills. Key skills as Security Consultant - Endpoint Malware & AI Extensive security experience Consulting, Professional Services or Service Delivery background Enterprise customer experience Endpoint Malware specialist AI knowledge within security environments Deployment and configuration of endpoint security technologies Trellix, Symantec, CrowdStrike ...

Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT The Fleet Services Team Manager plays a pivotal role in translating MICHELIN Connected Fleet's service strategy into day-to-day results. You will lead, coach and develop a team of Fleet Service Agents who support customers through Deployment … hands-on leadership role requiring strong people management skills, a keen eye for process and quality, and the ability to balance operational delivery with continuous improvement. WHAT WILL I BE DOING: Team Leadership: Day-to-day management: Lead, coach and motivate a team of Tech Support Agents, running regular ...

senior stakeholders to shape and deliver technology strategy that supports organisational objectives.Your new roleLead infrastructure, network and cyber security teams, ensuring high levels of service performance and availability.Drive operational excellence across data centre, network, security and endpoint technology services.Champion Agile and ITIL best practices across service delivery and support functions.Manage major incidents, service improvements and technology roadmaps.Oversee supplier relationships, contracts and service performance.Manage budgets, resources and technology investments.Collaborate with business leaders to align technology services with organisational needs.What you'll need to succeedProven leadership experience across infrastructure, networking and cyber security disciplines.Strong knowledge ...

stakeholders to shape and deliver technology strategy that supports organisational objectives. Your new roleLead infrastructure, network and cyber security teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery and support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets, resources and technology investments. Collaborate with business leaders to align technology services with organisational needs. What you'll need to succeedProven leadership experience across infrastructure ...

shape and deliver technology strategy that supports organisational objectives. Your new role Lead infrastructure, network and cyber security teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery and support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets, resources and technology investments. Collaborate with business leaders to align technology services with organisational needs. What you'll need to succeed Proven leadership experience across infrastructure, networking ...

operate, and improve the Bank's enterprise OpenShift platform, creating resilient, secure, and scalable services for critical workloads. This role is hands-on and delivery focused, with responsibility for building, configuring, automating, and supporting platform capabilities that enable application teams to run safely and effectively in a regulated environment. … expected to: Deliver complex engineering work with limited supervision, taking ownership from design through implementation, testing, and handover into support Troubleshoot platform and service issues methodically, using data and evidence to identify root causes and resolve problems safely Contribute to technical design and implementation decisions, recognising trade-offs across ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location : Leeds Valley Park/Yorkshire - Hybrid Working (a mix of office and home … Ofwat. Some of the key responsibilities include the following Build and maintain relationships with internal and external stakeholders to optimise & ensure continuity of service Build and maintain relationships with YW Finance to improve service delivery and aid effective payment of bills & issue resolution Manage & optimize monthly billing ...

Service Desk Team Leader The Role As a Service Desk Team Leader, you will take day-to-day ownership of an ITIL-aligned ITSM service desk. This includes supporting customer accounts, leading a team of service analysts, owning the customer relationship and ensuring a consistently high … standard of service delivery. You will join Alscient's Managed Services team, supporting customers across a range of sectors. This is a hands-on leadership role, where you will be actively involved in service reviews and customer conversations while remaining closely engaged in your team ...

customer-facing application support role where you’ll troubleshoot issues, manage tickets, guide users and work closely with Engineering, Product, Account Management and IT Service Delivery to get problems resolved. What you’ll be doing: • Act as the first point of contact for customers • Triage, log and diagnose … application issues • Manage tickets through Jira Service Management • Provide customers with product, usability and troubleshooting guidance • Escalate more complex issues to Engineering/Product teams • Create and maintain knowledge base and user documentation • Work to SLA and KPI targets • Help improve support processes and the overall customer experience What ...

meaningful role in shaping the future of a growing digital function. The IT Team Lead will take ownership of day-to-day IT service delivery, provide senior technical support, and lead a small team of technicians covering infrastructure, security, and workplace technology. You'll be hands-on across … Intune, and Azure preferred Used to managing relationships with third-party suppliers and external partners Proactive mindset with a genuine interest in automation and service improvement Clear communicator who can support, coach, and develop a small team Solid awareness of cybersecurity principles and best practice IT Team Lead - Salary ...

role in keeping our people connected, equipped and productive. As an Administrator for IT Asset Management , you will combine IT asset management, service delivery and customer support in a varied role where organisation, technical confidence and attention to detail make a visible difference across the business. Purpose & Scope … right time. Your Impact in this position Your work will directly contribute to a reliable and responsive IT service. You'll coordinate the delivery, collection and reallocation of hardware, monitor starter and leaver requirements and follow up with colleagues to ensure equipment has arrived and is working as expected. ...

narrative: Develop and refine messaging, value propositions, and category POVs that support Deloitte’s tech-led market position and Global Tax & Legal’s evolving service delivery model.Build branding guidelines for products, platforms and solutions: Develop and evolve a strategic playbook for GT&L product, platform and solution branding ...

customer experiences. Collaboration & Enablement Partner with cross-functional teams and external vendors to ensure seamless delivery. Work closely with Oakland to drive services sales. Service Delivery Oversight Coordinate with Professional Services and Managed Services teams for successful implementation and ongoing support. We'd love you to have Passion ...

excellence.We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook … KPIs, setting baselines, and measuring Mean Time to Detect (MTTD) improvements.Experience working with engineering teams to embed observability into CI/CD pipelines and service delivery processes.Understanding of cloud-native architectures, microservices, containerization, and modern infrastructure patterns.Previous experience in gaming, sports betting, or high-transaction digital commerce environments ...