ITIL Jobs in Leicester

2 of 2 ITIL Jobs in Leicester

IT Service Desk Analyst

Leicester, Leicestershire, England, United Kingdom
Topps Tiles
with minimal supervision Desirable Previous experience of working in an IT service environment Previous experience working with Microsoft Dynamics Experience of working with SLAs and KPIs Understanding of the ITIL framework Experience of working in a multi-site/retail environment What we’ll do for you In a culture where hard work is recognised and great results are rewarded More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Technology Audit & Risk Lead

leicester, midlands, united kingdom
Hybrid / WFH Options
Hays
Provide training and support to IT staff and all colleagues on quality assurance practices and procedures. Managing the Change Advisory Board process and handling Major Incidents as per the ITIL framework. In order to apply, you must have the following skills and experience: Bachelor's degree in Information Technology, Computer Science, or relevant experience. Relevant certifications in quality management (e.g. … ISO 9001, Six Sigma) and/or ITIL qualifications. Proven experience as an Audit & Risk Lead or in a similar role within the Technology space, preferably within the housing or public sector. Demonstrated experience in developing and implementing quality assurance policies and procedures. Experience of quality assurance of data management reports. Proficiency in conducting audits and risk assessments. If you More ❯
Posted:
ITIL
Leicester
10th Percentile
£25,950
25th Percentile
£26,625
Median
£31,000
75th Percentile
£43,813
90th Percentile
£59,675