9 of 9 Customer Experience Jobs in Leicestershire

whilst still understanding the technology that sits behind it. You'll be responsible for driving improvements across digital platforms, business systems, integrations, data, and customer-facing technology. You'll lead teams, influence senior stakeholders, manage external partners, and ensure technology is delivering measurable business value. One day you might … shaping the digital roadmap. The next, improving customer journeys, driving automation initiatives, implementing AI-led solutions, or helping build an internal development capability from the ground up. What you'll bring: Experience leading digital, systems, applications, or technology delivery teams A strong understanding of software development, integrations, APIs ...

high-volume data, identifying trends, and turning insight into meaningful operational improvements.This Data Analyst position will focus on real-time monitoring, forecasting and analysing customer contact trends across calls, emails and case management activity. You’ll also support CRM optimisation within Microsoft Dynamics 365, helping improve how customer interactions are managed and reported.Working as a Data Analyst, you’ll collaborate closely with operational leaders, customer experience teams and technical stakeholders to deliver clear, insight-led recommendations that improve service performance and decision-making.What You’ll Be Doing As a Data Analyst, you’ll monitor real ...

Saint-Gobain brands across the UK & Ireland. This is a fantastic opportunity to join a collaborative team focused on delivering digital solutions that improve customer experience and business performance. This position is centred around software delivery - including business systems, eCommerce platforms, Salesforce enhancements, ERP replacement projects, and specialist … light and sustainable construction, committed to making the world a better home through innovation and high-performance solutions. What we're looking for: Proven experience delivering software or digital projects within IT, technology, or business transformation environments Strong project management experience with the ability to manage multiple concurrent ...

business operates through a highly collaborative carrier model, making this a critical strategic leadership role focused on carrier partnerships, network optimisation, transport procurement, and customer delivery excellence. This is an outstanding opportunity for a commercially astute transport leader with strong market relationships, deep operational expertise, and the ability … build scalable transport solutions through external carrier networks in a fast-paced, customer-centric logistics environment. The Role: The Head of UK Transport Network and Carrier Management will play a pivotal role in overseeing end to end operations, leading multi-site UK external Transport operations. Your responsibilities will include ...

This isnt your standard support job. Youll be working at the forefront of cyber security technology, solving complex, real-world problems for a global customer base. If you want exposure to advanced systems, high-profile clients, and genuine career progression, this is an excellent opportunity. What Youll Be Doing … Microsoft environments Diagnose and troubleshoot high-impact production issues (often remotely) Collaborate directly with Development teams to deliver fixes Contribute to product improvement and customer experience Participate in an on-call rota (1 in 8 weeks) What You Bring Experience in a technical support role (software/ ...

strong mix of platform management, data analysis, and content optimisation , working closely with cross-functional teams to ensure a seamless and effective online customer experience. Manage and optimise product listings across key e-commerce platforms, including Amazon and eBay Monitor and analyse performance metrics such as traffic, conversion rates … imagery, and overall digital presence Measure campaign performance and report on ROI Profile A successful E-Commerce Specialist should have: Minimum of 3 years' experience in an e-commerce focused role Strong hands-on experience with platforms such as Amazon and eBay Commercially minded with a strong analytical ...

across a fast-growing digital environment. This is a high-impact leadership role focused on converting rich datasets into commercial advantage and world-class customer experiences. About the role: You will lead the development of data architecture, models, analytics and reporting that underpin key digital products and customer ...

people-focused sales and relationship professional with a passion for delivering exceptional customer experiences? We're recruiting for an experienced Business Development Manager to join a well-established care provider and play a pivotal role in driving occupancy, community engagement and resident experience within a welcoming care environment. … take ownership of all sales and marketing activity for the home, ensuring occupancy and revenue targets are achieved while maintaining an outstanding experience for prospective residents and their loved ones. Working closely with the leadership team, you'll be responsible for: Managing enquiries and guiding families through the admissions ...

Manager Qualified Accountant Your new company Global IT services and solutions provider, trusted by clients to deliver innovative technology, scalable digital transformation, and exceptional customer experience. As the company continues to grow, they're looking to strengthen their Finance function with a forward-thinking, commercially astute Finance Manager. Your … integration planning What you'll need to succeed We're looking for someone who brings both technical expertise and strong commercial acumen.Essential Qualifications & Experience Fully qualified accountant (ACCA, CIMA, ACA or equivalent) Significant experience in a senior finance role, ideally within a large, complex organisation Proven ability ...