4 of 4 Customer Experience Jobs in Leicestershire

regular travel and overnight stays. If youre an engineer, who loves solving customers problems APPLY NOW! WHAT YOULL BE UP TO PERFORMANCE Deliver a customer experience that ensures a first-time fix solution. Complete repairs to a high standard to minimise recalls and maintain a low Customer Repeat Repair Ratio (CRRR). Consistently drive an outstanding customer experience, measured through Net Promoter Score (NPS) & Customer Satisfaction (CSAT), Collaborate with the Samsung to enhance productivity and meet required targets CUSTOMER JOURNEY Collaborate with support teams for effective triage and first-time completion, exceed ...

purchasing team to update product information, stock levels, and discontinued items. Help maintain and optimise product categorisation, filters, and navigation to enhance the online customer experience. Support the review and updating of core website content, including FAQs, careers pages, and operational information. Analytics & Reporting Collect and compile performance data ...

role in the success of a fast-growing tech company. Role Overview The Internal Account Manager will take ownership of a portfolio of customer accounts, becoming the go-to contact for all enquiries, support, and ongoing relationship development. This is a role where enthusiasm, commercial awareness, and a passion … delivering exceptional service truly make a difference. Key Responsibilities Managing a portfolio of customer accounts and ensuring they receive first-class service Acting as the main point of contact, building strong and trusted B2B relationships Creating accurate and compelling quotations tailored to customer needs Following up quotations ...

role in the success of a fast-growing tech company. Role Overview The Internal Account Manager will take ownership of a portfolio of customer accounts, becoming the go-to contact for all enquiries, support, and ongoing relationship development. This is a role where enthusiasm, commercial awareness, and a passion … delivering exceptional service truly make a difference. Key Responsibilities Managing a portfolio of customer accounts and ensuring they receive first-class service Acting as the main point of contact, building strong and trusted B2B relationships Creating accurate and compelling quotations tailored to customer needs Following up quotations ...