2 of 2 SLA Jobs in Leicestershire

management and prioritisation Experience coaching and mentoring in a support team setting Excellent skills in documentation, organisation, and reporting A solid understanding of service KPIs and metrics such as SLA, OLA, KPI, and CSAT Proficiency in Microsoft applications, particularly Excel and Outlook Excellent interpersonal and communication skills across all levels of the business OUR PEOPLE Simplify believes diversity brings benefits More ❯

in the last 2 years This Field Operations Manager jobs role/Director of Operations jobs role would suit a senior Ops Manager who has managed field operations driving SLA, mobilisation etc You will need some sort of engineering background/understanding its more electrical/software/interfacing a piece of hardware into a client solution (so some sort More ❯