About The Role SMT GB is seeking a highly motivated and experienced ServiceDelivery Manager to join our team. As the ServiceDelivery Manager, you will be responsible for overseeing the delivery of our services to our customers. You will work closely with internal teams, as well as external partners, to ensure that our services … are delivered efficiently and meet the customer's expectations. What you will be doing: Manage the end-to-end delivery of services to our customers, ensuring timely and high-quality servicedelivery Collaborate with internal teams to ensure that resources are allocated effectively to meet customer demands Develop and maintain strong relationships with key customers, acting as … the main point of contact Identify areas for service improvement and work towards implementing appropriate solutions Monitor and report on servicedelivery performance metrics and KPIs Ensure compliance with relevant servicedelivery standards and processes Manage escalations and resolve any issues or conflicts that may arise Stay up-to-date with industry trends and best More ❯
Irby-in-the-marsh, Lincolnshire, United Kingdom Hybrid / WFH Options
CJPI
owned by the existing founders. The company exists to serve organisations whose IT operations depend on Linux, offering deep technical expertise, strategic thinking, and dependable service. Unlike generalist managed service providers, their entire focus is on delivering robust, secure, and scalable Linux environments tailored to complex operational needs. The Role This newly created post forms part of the Company … operation. This is a full Managing Director role with responsibility for ensuring smooth daily operations across all functional areas, in addition to contributing towards strategic business planning, and the delivery of corporate goals. With support from the Founder, you'll gain an in-depth understanding about the business and its solutions so you can effectively support and empower the … to assume most of the CEO's operational responsibilities during a handover expected to be around 3-6 months. You will be responsible for line management of 4 Reports: ServiceDelivery Manager, Business Development Manager, Finance & Admin Manager and Chief Technical Officer (CTO). You will provide guidance and advice to other members of the team in a More ❯
Northern Lincolnshire and Goole NHS Foundation Trust
who prides themselves in their ability to innovate, modernize, and support services that provide patient care/assistance. The position will be at the forefront of contributing to the delivery of a professional, proactive customer focused service. The post holder will provide administration and co-ordination within IT Operations using Techshop and the ITSM system. This will include the … little to no supervision. Ensure that the logistical requirements of IT Equipment is maintained (orders, site and location, required equipment) to ensure efficiency of installations for planned\unplanned work. Delivery and if required, installation of IT equipment which requires minimum technical setup such as mice, keyboard, headset,camera, monitor or that have been prior configure by a member of … the IT Operations Team Attend appropriate team discussions/meetings in support of service delivery. Assist with providing on job training, supported by SOPs for new starters, or current team members to maximise knowledge, transferring information to enhance individual(s) and team performance allowing core coverage of ITSM administration if required. About us The Humber Health Partnership is one More ❯
Grimsby, South Humberside, North East, United Kingdom
Apricus Resourcing ltd
youll be working within a primary care centre. Within this role you will be collecting & processing data to identify trends, patterns, and insights that can be used to inform service decisions. Key Responsibilities: Establishing a strategic partnership withyour stakeholders to facilitate data improvement, provide valuable insights through specialist skills and enable evidence-based decision making. Provide expert and proactive … services\functions (corporate and\or clinical). Act as the main interface between the services and Analytics, ensuring a regular flow of high-quality information that supports patient care, servicedelivery, performance monitoring, transformation plans and financial decision making. Localise the Data Governance process and facilitate data improvement. The Ideal Candidate You will be a DataAnalyst with demonstrable More ❯
Monitor and maintain network security, identifying and mitigating potential risks. Develop and enforce IT and OT best practices, standards, and policies. Collaborate with cross-functional teams to support project delivery and operational needs. Provide technical guidance and support to internal stakeholders. Oversee vendor relationships to ensure optimal servicedelivery and compliance. Continuously evaluate and improve the performance More ❯
Monitor and maintain network security, identifying and mitigating potential risks. Develop and enforce IT and OT best practices, standards, and policies. Collaborate with cross-functional teams to support project delivery and operational needs. Provide technical guidance and support to internal stakeholders. Oversee vendor relationships to ensure optimal servicedelivery and compliance. Continuously evaluate and improve the performance More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
supporting software demonstrations, and providing ongoing customer consultation as needed, particularly for Configurations/application software set up, BPR, and Data migrations, leading to a successful go live/service delivery. To succeed in this role, you will have experience in software functionality - particularly in demonstrations and/or training. A strong understanding of business processes, software systems, and … software implementation process with the software development team • Customer Support - Providing ongoing support to customers during and after the software implementation, managing their expectation and following up regularly • Training Delivery - Designing and delivering training programmes to ensure customers are fully equipped to use the system effectively • Collaboration with Stakeholders - Building and maintaining strong working relationships with internal teams throughout … setting personal development goals for career growth within the company About you: • Proven knowledge and experience in software functionality and implementation (ERP software advantageous) • Experience in software demonstration, training delivery, or customer-facing roles • Strong customer support experience, with the ability to troubleshoot and resolve issues efficiently • A clear understanding of business processes and how to apply software solutions More ❯