from assured baseline solutions with supporting documentation. Experience in Service and Incident Management (BMC Remedy). Network background (Switches, Routers, Firewalls) is highly desired. Windows Server & Administration Tools (ActiveDirectory, Group Policy, DNS, Certs, PKI), Windows 10 Experience in Microsoft technologies: SQL, Exchange, Skype, SharePoint, WSUS Experience in VMware technologies, including: ESX & vCenter, NSX, Horizon (VDI More ❯
certifications A positive attitude, always focused on finding a solution The ability to learn new skills quickly An understanding of Windows Server or Windows Desktop An understanding of ActiveDirectory A basic understanding of TCP/IP networking Great communication skills This is a fantastic opportunity to launch a career in IT with an outstanding organisation More ❯
first and second-line IT support to users across the business. Troubleshoot issues related to Windows OS, Microsoft applications, and basic networking. Manage user accounts and permissions via Active Directory. Handle support tickets using the company's internal ticketing system. Deliver remote support where required. Work independently to resolve issues and escalate when necessary. Required Skills & Experience Experience … in an IT Support or Helpdesk role. Strong knowledge of Windows Operating Systems and Microsoft Apps. Experience with ActiveDirectory and remote support tools. Familiarity with basic network troubleshooting and fundamentals. Previous use of a ticketing system. Excellent communication and interpersonal skills. Self-motivated and able to work autonomously. More ❯
first and second-line IT support to users across the business. Troubleshoot issues related to Windows OS, Microsoft applications, and basic networking. Manage user accounts and permissions via Active Directory. Handle support tickets using the company’s internal ticketing system. Deliver remote support where required. Work independently to resolve issues and escalate when necessary. Required Skills & Experience … years’ experience in an IT Support or Helpdesk role. Strong knowledge of Windows Operating Systems and Microsoft Apps. Experience with ActiveDirectory and remote support tools. Familiarity with basic network troubleshooting and fundamentals. Previous use of a ticketing system (any platform). Excellent communication and interpersonal skills. Self-motivated and able to work autonomously. More ❯