12 of 12 2nd Line Support Jobs in London

2nd Line IT Support Engineer Join a dynamic IT support environment delivering 2nd line technical support, troubleshooting and cloud services support across Microsoft 365, Windows and Azure. This role offers hybrid working and strong career development … Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Second Line IT Support Engineer, Service Desk Analyst, IT Support Technician, 2nd Line ...

into infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team … around IT cable infrastructure where they are able to diagnose issues or setup new sites Skills/Experience/Qualifications Prior experience within second-line technical product or service focused support role Ability to problem solve within a technical environment Strong customer service approach and team ...

Support Engineer (1st & 2nd Line) West London (On-site, 5 days per week)£40,000 – £45,000 + Bonus + Excellent Benefits About the Role At my client, technology underpins everything they do. From trading systems and development platforms to the day-to-day tools … essential to keeping the business running smoothly. They are looking for an IT Support Engineer to provide high-quality first- and second-line support across the business, ensuring users can work efficiently and without disruption in a fast-paced environment. This is an excellent ...

Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office staff and management team. This is an office based position in London SE1. To apply you must demonstrate … previous 2nd line support experience for medium/large business including AD, O365 and hardware skills. Purpose of Role To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team ...

prestigious company is looking for an immediate start , contractor 2nd Line IT Support Engineer to join a busy IT support team on a temporary basis , supporting users on a busy IT Helpdesk. This role will start w.c. 29th of June, apply today, interview … tube and rail hubs this role will be on-site during the initial induction period, followed by hybrid working . The role: Provide 2nd line support for Microsoft 365, Windows 11, and end-user technologies Administer Microsoft 365 services including Exchange Online, Teams, and user ...

2nd Line Support - Onsite at a school Must have an Enhanced DBS Key Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide remote and face to face support to end users via phone, deskside support … networking, virtualisation, cybersecurity, backup, and antivirus technologies. Identify recurring issues and contribute to service improvements. Requirements Minimum 13 years' experience in an IT support role. Strong knowledge of Microsoft Server and Desktop Operating Systems. Experience with Microsoft 365, Entra ID, and Azure. Understanding of virtualisation, networking, Firewalls ...

Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office staff and management team. This is an office based position in London SE1. To apply you must demonstrate … previous 2nd line support experience for medium/large business including AD, O365 and hardware skills click apply for full job details ...

client, a professional services company, is seeking an experienced 2nd line support technician to provide technical support across the firm. Duties will include providing support including MS 365, Outlook and teams, MS Office and windows 11, service desk ticketing and data … about 8 weeks. The role will initially be office-based, but there is the possibility of hybrid working. If you are an experienced second-line support technician who enjoys problem-solving and team working, this is an excellent opportunity to join a friendly firm to assist ...

looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line … Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What you’ll bring Experience in a customer-facing or technical support role Strong problem-solving and communication skills Confidence working with software systems SQL or financial system exposure (desirable but not essential) A passion ...

looking to recruit an experienced Microsoft Support Engineer who is capable of providing 1st and ideally 2nd line support. You will need to be able to demonstrate practical experience of supporting Azure, Active Directory, Exchange on Line and the M365 suite. This ...

Desktop Support Role My corporate client is looking for a credible IT Desktop Support contractor to provide 1st/2nd Line IT desktop support role for both Windows and Mac software & hardware. The role is based in Hammersmith and requires … ensure the smooth operations of our delivery centre and to assist corporate end-users in corporate offices and remote locations with technical support of approved desktop/laptop computers, applications, and related technologies. Support includes specifications, installation, and testing of computer systems and peripherals within established ...

Financial Services client based in London (near London Bridge Station), have an urgent requirement for Desktop Support Engineer (2nd Line), to join the business on an initial 12 month contract with extensions anticipated. ROLE: - Provide specialized, discrete support for executive, VIP, and highly … sensitive technical functions. Master and troubleshoot advanced issues related to operating systems, virtual desktop environments (VDI), complex application integrations, and specific line-of-business tools. Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, or JAMF Pro for software deployment ...