1 to 25 of 27 2nd Line Support Jobs in London

Support Engineer - 2nd Line Support - £36k + Benefits Package. Location: Onsite Monday to Friday during term time - role is shared between 2 Schools - will be onsite x4 Days in Clapham, London & x1 Day in Belgravia, London. Onsite - Monday to Friday during Term Time … working hours & flexibility to work from home. *Education Sector experience preferred. *Must be Eligible to work in the UK. Seeking to secure a 1st & 2nd Line IT Support Engineer to support up to 800 members of staff. The role will work alongside ...

civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We're looking for an experienced 2nd Line ICT Support Analyst to join our growing IT team supporting the Southern Renewals Enterprise … technology and support needed to keep this major programme moving. Reporting to the ICT Delivery Manager, you'll provide a blend of 2nd Line and occasional 1st Line support, acting as a trusted technology partner to users across the project. ...

2nd Line IT Support Analyst - Contract - Inside IR35 I am currently looking for a strong 2nd Line IT Support Analyst. My client is looking to get someone started to help deliver and support end user and workplace technology … across their offices. As a 2nd Line IT Support Analyst you will act as a trusted partner and relationship manager for business users, serving as the face of enterprise technology while supporting desktop, mobile, collaboration and workplace tools. The client is in the process ...

Support Engineer - 2nd Line Support - £36k + Benefits Package. Location: Onsite Monday to Friday during term time - role is shared between 2 Schools - will be onsite x4 Days in Clapham, London & x1 Day in Belgravia, London. Onsite - Monday to Friday during Term Time … working hours & flexibility to work from home. Education Sector experience preferred. Must be Eligible to work in the UK. Seeking to secure a 1st & 2nd Line IT Support Engineer to support up to 800 members of staff. The role will work alongside ...

seeking an experienced 2nd Line Tech Bar Engineer to provide high-quality, customer-facing technical support across onsite and remote environments. This role acts as an escalation point from 1st line support, resolving more complex technical issues while delivering an excellent … teams to ensure incidents and requests are resolved efficiently and in line with agreed service levels and security standards. Key Responsibilities: Provide 2nd line technical support to end users via Tech Bar (onsite) and remote channels. Act as an escalation point for incidents ...

2nd Line IT Support Engineer Location: London - Hybrid Working Employment: Permanent/Full-Time Salary: Up to £40,000 + 20% Monthly Bonus Benefits: Private healthcare, pension, share plan, 25 days' annual leave + additional benefits Our client, a growing technology and managed services organisation … hiring a 2nd Line IT Support Engineer to provide high-quality technical support within a key London-based customer environment. You'll join a small, dedicated engineering team responsible for supporting and maintaining a predominantly macOS environment, with a strong focus on Google ...

great opportunity to contribute to a world-class institution at the heart of London. The Role London Business School is looking for a 2nd Line Support Engineer to join our Technology team and help deliver reliable, high-quality digital support across the School. … also work with internal teams and third-party suppliers to resolve complex issues and improve service delivery. Main Responsibilities Timely and effective resolution of 2nd line incidents and service requests in line with defined SLA’s. Reduction in recurring device and application issues. Accuracy ...

support our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls across … Microsoft 365 and Azure environments. Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff. M365 & Azure Security Administration: Manage user lifecycles, Conditional Access policies, role-based ...

London Business School is seeking a 2nd Line Support Engineer to join our Technology team and deliver reliable digital support across the School. You will escalate complex issues, support end-user computing and Microsoft services, and collaborate with internal teams … suppliers. The role requires experience in 2nd line IT/EUC support, strong Windows/macOS/mobile knowledge, Intune and M365 administration, and a proactive, customer-focused approach. #J-18808-Ljbffr ...

Support Engineer - 1st/2nd line London, Westminster Fast growing Fintech Great Progression and Learning opportunities Our customer, a well-funded and fast-growing Fintech business with a drive to disrupt huge market, is looking to add an experienced 1st/2nd line Support Engineer to its growing team click apply for full job details ...

VolkerWessels UK Ltd. is seeking an experienced 2nd Line ICT Support Analyst to join the IT team supporting the Southern Renewals Enterprise (SRE) project. Based in Blackfriars with regular site travel across Kent, South London and Sussex, you will support 1,400+ users … across multiple locations, handling 2nd Line and some 1st Line requests and delivering strong customer service. You will manage Active Directory, Entra ID (Azure AD) and Microsoft 365, assist with onboarding/offboarding, and #J-18808-Ljbffr ...

global effort of over 2,000 team members in making a difference in healthcare...every day. We're searching for a UK-based, remote Second Line Support Consultant to join our Medics Support Team, so that we can provide advanced technical and functional support for customers using RLDatix workforce management solutions, including rostering, scheduling, workforce planning, and payroll-related products. The Second Line Support Consultant will investigate and resolve complex customer issues, support customers through critical operational challenges, and develop specialist expertise in workforce management technologies. ...

technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. The role includes efficient triage of issues, monitoring production solutions, and collaboration with internal teams. Ideal candidates will have a strong IT background ...

Funplazambsc is seeking an Application Support Engineer in London (Hybrid) to join the 2nd line support for in-house applications. You will handle incidents, prioritise tickets and contribute to run books and service transitions. The role requires 5+ years of software support ...

Mandarin-speaking IT Service Desk Administrator to support about 100 staff and liaise with external suppliers. You will provide 1st and 2nd line IT support, manage incidents, changes, and documentation, and ensure proper change control processes. The role requires fluent Mandarin and English … support experience, and familiarity with external suppliers. #J-18808-Ljbffr ...

Customer Service Experience role focused on IT and Technology support for internal customers across the global user base. The role handles 2nd line deskside support and manages high-priority incidents, acting as the face of Service Management in Canopius’s London Tech Zone ...

seeking a Service Desk Analyst to join our IT team in Kingston upon Thames on a 3-month contract. The role covers 1st and 2nd line support, handling high-volume incidents, and delivering a professional service to internal users. You will troubleshoot hardware, software ...

well as be involved in projects and deployments. Techary Resources are working on behalf of their parent company Techary Limited to provide a 2nd Line Support Desk Technician based at their head office in South East London click apply for full job details ...

Onyx-Conseil is seeking a Desktop Support Analyst for a banking client in the City of London. The role requires 5+ years … desktop support experience in banking environments and strong end-user hardware, software, and remote connectivity skills. You will provide 1st/2nd line support, remote assistance for European users, Active Directory user management, and contribute to service desk delivery and SLA targets. #J ...

Reply is seeking an ICT Infrastructure Engineer (1st/2nd Line) based in central London to support our UK consultants and project teams. You will manage and secure internal infrastructure and endpoints across Microsoft 365, Intune, Entra ID, and Windows/macOS, with attention … government security classifications. This role involves incident handling, device provisioning, policy enforcement, and occasional on-site support across Reply’s UK offices, collaborating with vendors and stakeholders to #J-18808-Ljbffr ...

Resource Management Ltd. is seeking a NetSuite Support Consultant for an initial 6-month contract in London. You will provide 1st and 2nd line NetSuite support, manage tickets, and troubleshoot issues while training users and aiding system optimisation. Candidates should have ...

leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. The role involves providing high-quality technical support in both onsite and remote environments. Candidates must have 2–5 years of experience in a support role ...

Searchability is seeking a Cloud Engineer/2nd Line Engineer to join our London-based team. The role covers cloud, infrastructure, networking and security with a hands-on, mid-level focus and collaboration with senior engineers on complex issues. You will support Microsoft 365, Active ...

public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing technical expertise in a collaborative environment. The ideal candidate has a strong IT and customer service background, with familiarity ...

RLDatix is seeking a UK-based, remote Second Line Support Consultant to join the Medics Support Team. You will provide advanced technical and functional support for RLDatix workforce management solutions, including rostering, scheduling, and payroll products, resolving complex customer issues and driving … service improvements. The role requires at least 3 years in technical support for SaaS/cloud solutions, experience with Zendesk/ServiceNow, and ITIL knowledge. #J-18808-Ljbffr ...