21 of 21 2nd Line Support Jobs in London

2nd Line Support Engineer Central London, Office Based Up to £35,000 We are recruiting a 2nd Line Support Engineer for an established, independent provider of business technology solutions. Our client supports organisations with managed IT, cloud communications, managed print … document management services, and is now looking for a highly motivated 2nd Line Engineer to join its growing outsourced IT helpdesk and support a high-profile customer. As 2nd Line Support Engineer, you will resolve incidents across Microsoft 365, Microsoft ...

2nd Line IT Support Analyst | £30,000 - £42,000 per annum | Bexley (Full Time) | Permanent We're looking for an experienced and motivated 2nd Line IT Support Analyst to join our growing technical support team. This … play a key role in maintaining, supporting, and improving IT systems while contributing to high service standards across the business. Key Responsibilities Provide 2nd line technical support, taking ownership of incidents through to resolution. Troubleshoot and resolve escalated hardware, software, server, networking, and cloud-related ...

someone who enjoys ownership, thrives under pressure, and takes pride in delivering exceptional service to demanding, high‐performance users. Key Responsibilities Provide 1st and 2nd line end‐user support across Windows, Mac, Linux, mobile devices and business applications Investigate and resolve issues affecting trading floor … stakeholders and business users What We're Looking For 6+ years of End User Support/Desktop Support experience, at 2nd line support level Experience providing 1st and 2nd line support within complex enterprise environments Experience ...

seeking an experienced 2nd Line Tech Bar Engineer to provide high-quality, customer-facing technical support across onsite and remote environments. This role acts as an escalation point from 1st line support, resolving more complex technical issues while delivering an excellent … teams to ensure incidents and requests are resolved efficiently and in line with agreed service levels and security standards. Key Responsibilities: Provide 2nd line technical support to end users via Tech Bar (onsite) and remote channels. Act as an escalation point for incidents ...

2nd Line IT Support Engineer Location: London - Hybrid Working Employment: Permanent/Full-Time Salary: Up to £40,000 + 20% Monthly Bonus Benefits: Private healthcare, pension, share plan, 25 days' annual leave + additional benefits Our client, a growing technology and managed services organisation … hiring a 2nd Line IT Support Engineer to provide high-quality technical support within a key London-based customer environment. You'll join a small, dedicated engineering team responsible for supporting and maintaining a predominantly macOS environment, with a strong focus on Google ...

/2nd Line Endpoint Management Support Analyst - Chiswick - 5 days a week onsite We're looking for a 1st/2nd Line Endpoint Management Support Analyst to join an established IT team, providing hands-on support across … faults and configuration issues Escalating more complex issues where appropriate Helping maintain a secure and reliable EUC environment You'll need previous 1st/2nd line EUC support experience, ideally within an organisation managing 400-500+ endpoints. Exposure to patch management and endpoint vulnerability ...

Leading IT Managed Service Provider based in the City of London near Liverpool Street are looking for 2 x experienced 2nd Line Support Engineers. The roles are a mix of support, onsite, and project work and there are good opportunities to learn … required but also can be 5 in the office. You must be have 3+ years MSP experience as a 1st Line and 2nd Line Engineer + working within an MSP environment and enjoy working in the City. ...

support our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls across … Microsoft 365 and Azure environments. Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff. M365 & Azure Security Administration: Manage user lifecycles, Conditional Access policies, role-based ...

technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. The role includes efficient triage of issues, monitoring production solutions, and collaboration with internal teams. Ideal candidates will have a strong IT background ...

Funplazambsc is seeking an Application Support Engineer in London (Hybrid) to join the 2nd line support for in-house applications. You will handle incidents, prioritise tickets and contribute to run books and service transitions. The role requires 5+ years of software support ...

Onyx-Conseil is seeking a Desktop Support Analyst for a banking client in the City of London. The role requires 5+ years … desktop support experience in banking environments and strong end-user hardware, software, and remote connectivity skills. You will provide 1st/2nd line support, remote assistance for European users, Active Directory user management, and contribute to service desk delivery and SLA targets. #J ...

Reply is seeking an ICT Infrastructure Engineer (1st/2nd Line) based in central London to support our UK consultants and project teams. You will manage and secure internal infrastructure and endpoints across Microsoft 365, Intune, Entra ID, and Windows/macOS, with attention … government security classifications. This role involves incident handling, device provisioning, policy enforcement, and occasional on-site support across Reply’s UK offices, collaborating with vendors and stakeholders to #J-18808-Ljbffr ...

leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. The role involves providing high-quality technical support in both onsite and remote environments. Candidates must have 2–5 years of experience in a support role ...

Searchability is seeking a Cloud Engineer/2nd Line Engineer to join our London-based team. The role covers cloud, infrastructure, networking and security with a hands-on, mid-level focus and collaboration with senior engineers on complex issues. You will support Microsoft 365, Active ...

Odgers is seeking a 2nd Line Service Desk Engineer in London (Hybrid) to support US operations. You’ll provide high-quality IT support, resolve incidents across Microsoft 365, Entra ID, and endpoint management, and troubleshoot networking issues while collaborating with security and infrastructure ...

Odgers Interim is seeking a 2nd Line Service Desk Engineer in London (Hybrid) to support US operations with 1–9pm shifts. You will provide high-quality technical support, investigate and resolve issues across Microsoft 365, Entra ID and endpoint management, and collaborate with ...

public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing technical expertise in a collaborative environment. The ideal candidate has a strong IT and customer service background, with familiarity ...

Odgers seeks a 2nd Line Service Desk Engineer to join our London-based Technology team on a hybrid basis, supporting US operations with flexible 1pm–9pm shifts. You will diagnose and resolve incidents, manage Microsoft 365, Entra ID and Intune, and work across ITSM processes to maintain ...

Fuse Energy is seeking a hands-on 2nd Line IT Engineer to maintain our day-to-day IT environment across two London offices, ensuring reliable operation of applications, infrastructure and end-user hardware. The role involves managing Google Workspace, Iru, Revolut People, Linear, and automating tasks with ...

Permanent Overview We're hiring a Service Desk Engineer for a business-critical IT function. This role goes beyond standard Tier 2 support - you'll own SOX ITGC execution (user provisioning, deprovisioning, access reviews) and act as a key point of contact for internal/external audits. Details … Perm: £50,000 Contract: £250-£300 p/d Responsibilities Escalation point for Tier 1, resolving complex hardware/software/network issues Support M365, Entra ID, Exchange Online, Intune, Teams Execute SOX controls and maintain audit-ready evidence Support audit cycles, walkthroughs and control testing ...

Break into IT, for free. Netcom Training's government-funded IT Support course is your fast track into a tech career. In just 11 weeks, you'll gain hands-on skills in hardware, networking, cloud computing and troubleshooting, and walk away with a globally recognised CompTIA Tech+ certification … methods Understanding IT systems, legislation and business operations Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support after you finish Where could this take you? Graduates of this course have gone on to interview with our partner employers - including Innosonic ...