13 of 13 2nd Line Support Jobs in London

Support Engineer – 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you’ve also … Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday ** Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. ...

2nd Line Support Engineer (Infrastructure) Location: Hybrid/UK-based Contract Length: 6 months IR35 Status: Outside IR35 Overview We are seeking a proactive and detail-oriented 2nd Line Support Engineer to support and maintain server infrastructure across … engineers to support, monitor, and maintain systems, assist with upgrades, and ensure platform stability within a highly regulated environment. Key Responsibilities Provide 2nd line support for physical and virtual server environments Monitor system performance, investigate issues, and carry out troubleshooting across backend infrastructure ...

Role: 2nd Line Support Engineer (Contract) Location: London, UK Day Rate: £125 - £200 per day (Inside IR35) Contract Role Overview We're looking for an experienced 2nd Line Support Engineer to join a fast-paced IT support function … responsible for ensuring smooth day-to-day IT operations, maintaining service quality, and delivering timely resolution to technical issues. Key Responsibilities Provide 2nd line technical support across hardware, software, and end-user issues Troubleshoot and resolve Windows 10/11 operating system issues Support ...

2nd Line Support - Hardware London - Onsite 5 days a week 3 months Inside of IR35 £200 per day Shift Patterns - 07:00 - 19:00 My client, an International Bank is looking for a 2nd line Support Engineer to assist them … with all Hardware related issues Provide Mobile Device setup/support Carryout Desk moves (intraday and OOHS) Key Skills and Experiences 2nd line Hardware Support Experience with Desk moves Thin Clients - Ipads/Iphone HP/Windows If you are available ...

Hours 2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £35K – £45K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Hours : Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis … standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across ...

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership … tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will be responsible for managing tickets ...

Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering … paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site ...

Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services … operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support ...

Systems Administrator/1st/2nd Line Support London/Hybrid (4 days onsite) Salary: £35,000 - £45,000 depending on experience Overview An excellent opportunity has arisen with a global SaaS company who is seeking a Systems Administrator to join its IT operations team. … equipment estate, ensuring devices are configured, maintained, and compliant with internal standards. Full training and development will be provided. Responsibilities Provide 1st and 2nd line support for hardware, device, and basic Microsoft 365 issues Set up, configure, and deploy laptops, desktops, mobile phones, and tablet ...

client is looking for an experienced IT Support Engineer (2nd/3rd Line) to join their IT team. This is an excellent opportunity for a hands-on technical professional who enjoys working across modern Microsoft technologies in a collaborative, fast-paced environment. You will … ensuring the reliability and security of IT services across the business. The Role As an IT Support Engineer, you will provide 2nd and 3rd line support across infrastructure, cloud and end-user environments, acting as a primary escalation point for technical issues. ...

Hands-on Level 2 IT Support contractor providing end-to-end incident and request management for a large, global user base. The role focuses on advanced desktop support across Windows and macOS, Microsoft 365, endpoint management and video conferencing, with strong SLA ownership and high-quality … Maintain excellent ticket hygiene and SLA awareness Contribute to knowledge articles and SOP documentation Communicate clearly with users throughout issue resolution Profile A successful 2nd Line - IT Support professional should have: 2+ years' experience in a Service Desk or IT Support environment Proven ...

Description Hands-on Level 2 IT Support contractor providing end-to-end incident and request management for a large, global user base. The role focuses on advanced desktop support across Windows and macOS, Microsoft 365, endpoint management and video conferencing, with strong SLA ownership and high … Maintain excellent ticket hygiene and SLA awareness Contribute to knowledge articles and SOP documentation Communicate clearly with users throughout issue resolution Profile A successful 2nd Line - IT Support professional should have: 2+ years' experience in a Service Desk or IT Support environment Proven ...

Permanent full time We’re looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely … with 1st and 3rd Line teams to ensure issues are resolved efficiently and professionally. What you’ll be doing Investigating and resolving escalated customer queries Supporting customers across IRIS Financials products Working with internal teams to resolve technical issues Contributing to continuous improvement and knowledge sharing Supporting ...