Conversational AI Architect (NiCE Cognigy)
- Location
- Greater London, England, United Kingdom
know this is key to our people’s satisfaction at Natilik. Our Conversational AI Architect owns the overall solution design, architecture, design standards, integration strategy, security approach, platform patterns, technical governance, conversation design approach, and design sign-off. The AI Architect may also be required to undertake or support … Cognigy solution design across the assigned use cases. Define the architecture, design patterns, flow structure, agentic AI strategy, tool-calling approach, integration model, security controls, guardrails, multilingual approach, voice experience, xApp strategy, reporting model, and production readiness standards. Decide when to use agentic AI, deterministic flows, NLU, Knowledge ...