Central London, London, England, United Kingdom Hybrid / WFH Options
The MDU
to drive alignment between business, development, and testing• Run effective workshops and planning sessions, working alongside architecture and development teams to shape backlog items and guide solution design• Define acceptancecriteria in collaboration with QA and support test planning to ensure quality outcomes and traceability against user stories• Track progress and surface risks, blockers, and delivery issues in … stand-ups and status meetings• Support change initiatives through targeted communications and user enablement, including demos or training sessions Programme Contribution • Define epics, user stories, and acceptancecriteria aligned to the programme’s solution scope and business objectives• Support the end-to-end solution lifecycle across business operations, digital systems, and service workflows Delivery Alignment & Backlog Management • Manage More ❯
JSON-based interfaces for RESTful APIs and system integrations. Facilitate workshops and requirement-gathering sessions with technical and non-technical teams. Translate business needs into epics, user stories, and acceptancecriteria using tools such as Jira, Confluence, or Azure DevOps . Validate that solutions meet business requirements through regular engagement with the development and QA teams. Support data More ❯
Ensure that backlogs of user stories and product defects are ordered, managed and prioritised, so that work defined for the team is ranked and meaningful to the business Ensure acceptancecriteria is included for each story in the product backlog Guide the business to prioritise based on multiple inputs and competing priorities Work closely with development teams to … the development teams to address questions/concerns during sprints, speaking for the business when necessary and acting as an extra layer of validation confirming delivery of all success criteria and expectations Oversee user acceptance testing (UAT) with business stakeholders until sign-off Identify any inter-dependencies with other projects and liaise with other BAs/teams to More ❯
product manager and business SMEs to translate solution needs into actionable user stories Facilitate and support product backlog management Partner with product manager/business SMEs to define & refine acceptancecriteria Partner with developers on reviewing user stories for understanding and scoring Draft both technical documentation and non-functional requirements that describe how systems should behave and establish … their functionality constraints Perform/coordinate user acceptance testing to ensure functionality meets business needs before each product release Secure approval & change management activities with product manager before release Analyse and model business processes to identify gaps and improve IT products and services What are we looking for? A minimum of 7 years of business analysis or project management More ❯
product manager and business SMEs to translate solution needs into actionable user stories Facilitate and support product backlog management Partner with product manager/business SMEs to define & refine acceptancecriteria Partner with developers on reviewing user stories for understanding and scoring Draft both technical documentation and non-functional requirements that describe how systems should behave and establish … their functionality constraints Write test cases for user stories Perform/coordinate user acceptance testing to ensure functionality meets business needs before each product release Secure approval & change management activities with product manager before release Analyse and model business processes to identify gaps and improve IT products and services What are we looking for? Essential A minimum of More ❯
Oriented Delivery) lead and Scrum Master (e.g., sprint retrospectives, sprint reviews, sprint planning, daily scrums). Provides regular project updates tailored to the target audience. Documents user stories and acceptancecriteria for the feature team and effectively manages the product backlog, ensuring timely prioritization of user stories. Identifies problems, risks, and dependencies and deals with them according to More ❯
and provide constructive input. Serve as an escalation point for project issues. Document business requirements and produce high-quality technical documentation. Lead the creation of Epics, User Stories, and AcceptanceCriteria collaboratively. Critically assess stakeholder information, challenge where appropriate, and contribute to Business Cases. Support troubleshooting and support others effectively. Maintain a results-oriented mindset, focusing on revenues More ❯
project issues. Documents business requirements and produces other business-technical documentation to a high level of quality. Play a lead role in the creation of Epics, User Stories and Acceptancecriteria for assigned initiatives, taking a collaborative, inclusive approach. Able to critically assess information supplied by stakeholders, challenging and providing constructive input where appropriate. Aid the creation of More ❯
Oriented Delivery) lead and Scrum Master (e.g., sprint retrospectives, sprint reviews, sprint planning, daily scrums). Provides regular project updates tailored to the target audience. Documents user stories and acceptancecriteria for the feature team and effectively manages the product backlog, ensuring timely prioritization of user stories. Identifies problems, risks, and dependencies and deals with them according to More ❯
s digital properties. Build strategic relationships with key business, analytics, and technology leaders to ensure program and product success. Partner with stakeholders to develop detailed product requirements, user stories, acceptancecriteria, and success measures tied to the Data Platform's OKRs. Partner with Data governance and Privacy teams to ensure that data is processed in compliance with relevant More ❯
met. SCOPE OF SERVICES AND WORK Quality Assurance: Define, prepare, and execute test strategies and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root cause analysis, and work closely with development teams … be required to provide deliverables as specified in the above section “Scope of Services and Work”. Collaborates with development/QA teams to define requirements and ensure the acceptancecriteria encompasses complete functional objectives (e.g. features, workflows, integration). Performs and oversees comprehensive risk assessments, prioritising the mitigation of functional failure modes (e.g. critical defects, integration issues … aligned with capability and organisational goals. Oversees and coordinates test planning, resolving dependencies or conflicts to uphold quality standards at scale. Ensures squads integrate both functional and non-functional acceptancecriteria into planning and reviews whilst communicating testing progress, risk, and opportunities to capability leadership. Manages defect tracking categorising and prioritising both functional failures and non-functional shortfalls More ❯
met. SCOPE OF SERVICES AND WORK Quality Assurance: Define, prepare, and execute test strategies and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root cause analysis, and work closely with development teams … be required to provide deliverables as specified in the above section “Scope of Services and Work”. Collaborates with development/QA teams to define requirements and ensure the acceptancecriteria encompasses complete functional objectives (e.g. features, workflows, integration). Performs and oversees comprehensive risk assessments, prioritising the mitigation of functional failure modes (e.g. critical defects, integration issues … aligned with capability and organisational goals. Oversees and coordinates test planning, resolving dependencies or conflicts to uphold quality standards at scale. Ensures squads integrate both functional and non-functional acceptancecriteria into planning and reviews whilst communicating testing progress, risk, and opportunities to capability leadership. Manages defect tracking categorising and prioritising both functional failures and non-functional shortfalls More ❯
need, user needs, manage priorities and establish the vision for the product Develop and maintain the roadmaps, release plans and backlogs Decompose the business needs into user stories with acceptancecriteria Create and leverage the business case to understand and quantify the value of outcomes Well informed stakeholders and users - "Who" Identify the relevant stakeholders and users and … with product development experience Preferred business domain knowledge of insurance and/or reinsurance 3-5 years' experience in a product role Experience defining and documenting epics, user stories, acceptancecriteria, etc for complex solutions (preferred) Experience working on underwriting and pricing projects and knowledge of PAS systems e.g. Duck Creek, Guidewire and pricing systems such as Rulebook. More ❯
offering input on technical feasibility and impact. Advise business stakeholders during the rollout of new tools or services. Act as a subject matter expert for escalated support issues. Ensure acceptancecriteria are met by reviewing test plans and product functionality. Help manage compliance and auditing requirements, including PCI standards. What You Bring 5+ years’ experience as a systems More ❯
offering input on technical feasibility and impact. Advise business stakeholders during the rollout of new tools or services. Act as a subject matter expert for escalated support issues. Ensure acceptancecriteria are met by reviewing test plans and product functionality. Help manage compliance and auditing requirements, including PCI standards. What You Bring 5+ years’ experience as a systems More ❯
collaboration with compliance, operations, technology, and external partners. Serve as the change subject matter expert (SME) in payments processes, systems, and regulations. Develop detailed business requirements, user stories, and acceptancecriteria for change delivery. Coordinate with cross-functional teams including IT, operations, risk, and customer service to deliver change. Monitor change delivery progress and resolve blockers, ensuring alignment More ❯
collaboration with compliance, operations, technology, and external partners. Serve as the change subject matter expert (SME) in payments processes, systems, and regulations. Develop detailed business requirements, user stories, and acceptancecriteria for change delivery. Coordinate with cross-functional teams including IT, operations, risk, and customer service to deliver change. Monitor change delivery progress and resolve blockers, ensuring alignment More ❯
target operating models to enhance clarity and efficiency. Data analysis and definition, e.g. data-led insights, development ofdata dictionaries and data models. Supporting the validation of solutions delivered against acceptancecriteria, through test planning, execution, coordination, etc. Partnering with Architects or Development teams to produce appropriate design specifications Continuously review and assess solution delivery to ensure it will More ❯
communications, ensuring alignment between business objectives and technical delivery Oversee release planning and scope management, balancing stakeholder expectations with resource constraints Work closely with the engineering team to define acceptancecriteria and ensure quality deliverables Create compelling demo scripts that showcase our product's value proposition to stakeholders What You Bring Proven experience as a Technical Product Owner More ❯
for prioritization of product backlog items based on input from stakeholders, market analysis, and user feedback Provide clarity and guidance to the development and run teams on product requirements, acceptancecriteria, service level objectives and desired outcomes. Drive a culture of continuous improvement by implementing best practices, fostering innovation, and promoting experimentation within the value stream. Lead and More ❯
robust data analysis, and key stakeholder input. You'll skillfully lead negotiation and trade-off discussions to ensure optimal outcomes. Define high-quality epics and user stories with thoughtful acceptancecriteria, consistently delivering tangible customer value and developing self-service capabilities that reduce the workload for our Customer Experience (CX) organisation. Work closely with engineering leaders to seamlessly More ❯
apps and web platforms. Gather and analyse business requirements across retail commerce journeys, CMS workflows, and omnichannel touchpoints. Translate complex business needs into clear, actionable user stories, epics, and acceptance criteria. Own and manage the Contentful CMS requirements, workflows, and content modelling in collaboration with content teams and developers. Conduct gap analyses, process mapping, and stakeholder interviews to define More ❯
product backlog, ensuring it is prioritized, refined, and reflects the needs of users and the business User Story Creation: Write clear, concise, and testable user stories with well-defined acceptancecriteria, focusing on user value and business objectives Sprint Planning & Execution: Actively participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring smooth sprint execution Stakeholder … managers, and business leaders, to gather feedback and ensure alignment User Research & Analysis: Conduct user research, analyze user feedback, and use data to inform product decisions and prioritize features Acceptance Testing: Ensure that delivered increments meet the defined acceptancecriteria and quality standards Roadmap Planning: Contribute to the overall product roadmap, ensuring alignment with the broader product More ❯
of the project or initiative Work in alignment with external partners ways of working including specific tools e.g. JIRA/DevOps Produce and manage requirements/user stories and acceptancecriteria Ensuring requirements drive the selection, design, and review of test cases, processes, change requests, project’s scope, acceptance, installation and deployment Adapt to different methodologies including More ❯