1 to 25 of 34 CMDB Jobs in London

and implementing Flow Designer and Legacy Workflow Editor. Service Portal Development: Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. Configuration Management: Working with CMDB and Discovery. Performance Analytics and Reporting: Creating dashboards and custom reports. Security and Access Control: Roles, ACLs, and data protection best practices. Certifications: Certified System Administrator (CSA) Certified Application Developer More ❯

and implementing Flow Designer and legacy Workflow Editor. Service Portal Development : Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. Configuration Management: Working with CMDB and Discovery. Performance Analytics and Reporting : Creating dashboards and custom reports. Security and Access Control : Roles, ACLs, and data protection best practices. Certifications: Certified System Administrator ( CSA )/Certified Application More ❯

and implementing Flow Designer and legacy Workflow Editor. Service Portal Development : Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. Configuration Management: Working with CMDB and Discovery. Performance Analytics and Reporting : Creating dashboards and custom reports. Security and Access Control : Roles, ACLs, and data protection best practices. Certifications: Certified System Administrator ( CSA )/Certified Application More ❯

and implementing Flow Designer and Legacy Workflow Editor. Service Portal Development: Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. Configuration Management: Working with CMDB and Discovery. Performance Analytics and Reporting: Creating dashboards and custom reports. Security and Access Control: Roles, ACLs, and data protection best practices. Certifications Certified System Administrator (CSA) Certified Application Developer More ❯

configure ITAM applications (Hardware, Software, Consumables, etc.) Customize data models, business rules, flows, and UI components Integrate ServiceNow with SCCM, JAMF, Intune, or other inventory tools Collaborate with SAM, CMDB, and ITSM teams to ensure ecosystem alignment Maintain platform health, optimize performance, and support version upgrades Deliver client workshops and provide technical input during design sessions You must: Strong ServiceNow More ❯

configure ITAM applications (Hardware, Software, Consumables, etc.) Customize data models, business rules, flows, and UI components Integrate ServiceNow with SCCM, JAMF, Intune, or other inventory tools Collaborate with SAM, CMDB, and ITSM teams to ensure ecosystem alignment Maintain platform health, optimize performance, and support version upgrades Deliver client workshops and provide technical input during design sessions You must: Strong ServiceNow More ❯

platform integrations Certifications desired: ServiceNow Certified Administrator ServiceNow Certified Implementation Specialist (e.g., Procurement, ITSM, or SPM) ServiceNow Application Developer ITIL Foundation Additional certs (e.g., HR, CSM, FSM, Service Portal, CMDB, SAM, ITOM, ITBM, PPM) are advantageous Excellent written and verbal communication skills Strong customer service focus and ability to present to senior stakeholders Ability to work both independently and as More ❯

and implementing Flow Designer and legacy Workflow Editor. Service Portal Development: Custom widgets, pages, and themes. Data Management: Import Sets, Transform Maps, and Data Policies. Configuration Management: Working with CMDB and Discovery. Professional Experience Hands-on experience in ServiceNow development and administration (typically 2-5+ years). Experience in Agile/Scrum environments and using tools like Jira or More ❯

to improve user experience of interacting with systems and encourage engagement with self-service features like incident logging and support requests. Support the maintenance of OLA, service catalogue and CMDB functionality to ensure that all the system components can work together effectively. Person specification Experience administering Ivanti Neurons or Service Manager or any ITSM platform. (Lead criteria) Strong technical troubleshooting More ❯

analytical, reporting and problem-solving skills (PowerBI desirable). Strong stakeholder engagement and communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector Red Hot Rewards Generous holidays - 38.5 days annual leave More ❯

teams in both London and Liverpool, ensuring configuration practices align with ITIL standards. Key responsibilities include : Managing hardware/software asset lifecycle - commission laptops, building laptops, decommissioning Maintaining the CMDB and ITSM tools Building and deploying end-user computing hardware Supporting procurement and vendor liaison Ensuring IT build areas are maintained to standard You'll need experience in IT asset More ❯

teams in both London and Liverpool, ensuring configuration practices align with ITIL standards. Key responsibilities include : Managing hardware/software asset lifecycle - commission laptops, building laptops, decommissioning Maintaining the CMDB and ITSM tools Building and deploying end-user computing hardware Supporting procurement and vendor liaison Ensuring IT build areas are maintained to standard You’ll need experience in IT asset More ❯

kept up to date. Report and manage license usage, tracking and reporting. Ensure that all asset configuration items are identified, accounted, reported, verified and audited Coordinate all asset configuration management database changes which directly or indirectly impacts production services Have a working knowledge of implications of configuration changes, such as pricing changes, license allocation and other key Asset Management services. More ❯

building and configuring end-user compute hardware and ensuring the IT build areas are to standard. This role will maintain the accuracy and integrity of config data within ITSM & CMDB tools, ensuring that they are aligned with ITILv4 & USS policies and practices. You will act as a central point of contact for managing the supporting configuration-related queries and contribute More ❯

to extend ITSM into ITOM, HRSD, and custom applications You must have: Proven success as a ServiceNow Architect. Expert-level experience in ITSM suite: Incident, Problem, Change, Request, Knowledge, CMDB Strong knowledge of scripting (JavaScript), Flow Designer, and IntegrationHub Experience working with large enterprise clients in regulated environments Certifications: ServiceNow Certified Technical Architect (CTA), Implementation Specialist (ITSM), System Administrator Excellent More ❯

to extend ITSM into ITOM, HRSD, and custom applications You must have: Proven success as a ServiceNow Architect. Expert-level experience in ITSM suite: Incident, Problem, Change, Request, Knowledge, CMDB Strong knowledge of scripting (JavaScript), Flow Designer, and IntegrationHub Experience working with large enterprise clients in regulated environments Certifications: ServiceNow Certified Technical Architect (CTA), Implementation Specialist (ITSM), System Administrator Excellent More ❯

operational efficiency. Key Responsibilities, You'll be accountable for: Lead the evaluation, and deployment of enterprise SAM and SaaS management platforms. Integrate tools with core IT systems (e.g., SCCM, CMDB, procurement, SSO) for seamless data flow. Build and maintain a centralized software inventory for both on-premise and SaaS applications. Develop and implement strategies for license entitlement tracking, usage data More ❯

services including Early Life Support for the business, Knowledge Management - documentation & training for the Service Desk and IT Operations, along with necessary updates to Asset & Configuration Management resource, e.g. CMDB, ICT Asset list, License Management. Planning and execution of IT Service Continuity Testing as directed by the Service Manager. You will be required to travel and spend time away from More ❯

reductions, while embedding value engineering across technology and tooling ecosystems. Technology Oversight & Optimisation : Establish the Technology Value & Insight team to drive transparency, benchmark 600m+ spend, and lead initiatives like CMDB creation for 600+ assets and FinOps cost optimisation across 150m cloud spend. Partner Engagement & Governance : Foster alignment and accountability with partners, implementing governance forums, performance tracking frameworks, and external benchmarking More ❯

reductions, while embedding value engineering across technology and tooling ecosystems. Technology Oversight & Optimisation : Establish the Technology Value & Insight team to drive transparency, benchmark £600m+ spend, and lead initiatives like CMDB creation for 600+ assets and FinOps cost optimisation across £150m cloud spend. Partner Engagement & Governance : Foster alignment and accountability with partners, implementing governance forums, performance tracking frameworks, and external benchmarking More ❯

problem-solving, and designing processes Great at developing high-quality documentation and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases More ❯

problem-solving, and designing processes Great at developing high-quality documentation and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases More ❯

serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision … Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software … and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and More ❯

Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs and integration tools. CMDB & Discovery: Configure asset discovery tools and maintain accurate configuration data. Automation: Streamline workflows using Flow Designer, Orchestration, and scripting. Performance & Support: Troubleshoot issues, optimize system performance, and ensure platform stability. … and system integration. Experience working with employee-facing interfaces and centralized service portals. Solid background in JavaScript, Flow Designer, and advanced scripting within the ServiceNow platform. Practical knowledge of CMDB structures and automated discovery tools. Strong grasp of ServiceNow's data model, access control logic, and platform architecture. Relevant certifications such as ServiceNow System Administrator or Application Developer are advantageous. More ❯

Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs and integration tools. CMDB & Discovery: Configure asset discovery tools and maintain accurate configuration data. Automation: Streamline workflows using Flow Designer, Orchestration, and scripting. Performance & Support: Troubleshoot issues, optimize system performance, and ensure platform stability. … and system integration. Experience working with employee-facing interfaces and centralized service portals. Solid background in JavaScript, Flow Designer, and advanced scripting within the ServiceNow platform. Practical knowledge of CMDB structures and automated discovery tools. Strong grasp of ServiceNow's data model, access control logic, and platform architecture. Relevant certifications such as ServiceNow System Administrator or Application Developer are advantageous. More ❯