the ability to design and implement fault tolerance, graceful degradation, and recovery mechanisms across complex platforms. Demonstrable knowledge of improving the Software Development Life Cycle (SDLC) through automation, better configurationmanagement, and streamlined developer workflows. Experience promoting a shift-left approach - embedding testing, security, and code quality earlier in the development process to accelerate delivery and reduce defects. More ❯
environment. You should have a passion for scripting and automation of high throughput processing systems for client side, middle and back-end systems. o Primary Skill - Release and Config Management, Use of Various deployment tools like Nolio Proven testing experience in an agile environment utilizing common agile tools and techniques Previous proven experience in developing automated deployment processes Experience … with JIRA Experience in Release Management and Deployments using Nolio Experience with version control software like GIT or Perforce Experience in C# (optional) Passion for learning new technologies Ability to work in a fast-paced, high-energy team environment Creative and User centric approach to testing Ability to coach and mentor others. Experience in working with multiple simultaneous software … releases 5-7 years in release and config management using agile technologies (Mandatory) Experience using Nolio (Mandatory) Experience working as part of a successful Agile/SCRUM team (Desired) Experience in JIRA (Desired) Ability to work as part of an integrated delivery team (Desired) Excellent Interpersonal skills and have consistently demonstrated the ability to work well and excel in More ❯
Technologies: ISTQB ITIL test environment JIRA Confluence Tempo Atlassian Documentum incident and problem managementconfigurationmanagement Release Management Are you a certified Configuration Manager looking for a new contract opportunity working in a fantastic team for a large European client? Please get in touch for further details. Essential experience required: Proven experience in Test environment … management where environments were shared across multiple projects and maintenance activities. Experience using incidents and problem management processes. Working experience with Atlassian products (Jira, Confluence, Tempo). Experience with Document and Content management systems (Documentum). Experience in multicultural and multilingual IT operations departments Knowledge of ISTQB. Role-specific skills, competencies & responsibilities : Strong organizational and communication skills. … successful completion of releases & changes. Work closely with various IT teams to ensure a timely completion of releases & changes in the test environments. Follow up on incidents and problems management activities related to test environments. Prepare and maintain the calendar of test releases and communicate it to IT operations teams. Participate in Continual Service Improvement (CSI) ITIL lifecycle phase. More ❯
receive an alert: Select how often (in days) to receive an alert: Location : Ireland, UK, Poland (Hybrid/Office Based) Position Summary Bentley is looking for an IT Asset Management Specialist II, to join our team and help us with hardware asset management maintenance, recording, and requests. Bentley is a global organization with colleagues based across 40 different … countries. This position would be well suited to someone with experience of working in a similar globally distributed technology company where your experience has been meeting the IT Asset Management needs of your company. As such, you will be familiar with common hardware management practices, client computing, and asset licensing, then you might be the perfect fit for … this role. As an IT Asset Management Specialist II, you will work in the Global IT Asset Management team and other departments to ensure that all asset configuration items are identified, accounted, reported, verified, and audited for your region. Your Day to Day Work within IT Asset Management ensuring the Asset database is kept up to More ❯
whilst ensuring consistency between requirements, technical information and realised products. The role is the Process Owner, Single Point of Contact and Functional Manager for the Programme with regards to ConfigurationManagement Organisation, People, Process, Tools & Data working in co-operation with AWEClient, Partners, Contractors and Delivery Projects to ensure synergy, standardisation, and performance to business requirements. Education/… Knowledge: Professional Member of the Institute of CM or similar. Fully Conversant with System Engineering, Technical Quality Assurance, Project Management, and In Service (Operations, Maintenance and Asset Management) principles. Educated to Degree or HND/HNC level. Senior Management Training/Qualification. Required Experience: Led, managed, and established configurationmanagement at a company or programme … Equipment environment. Activities: Establishes, maintains and implements a programme level CM system (strategy, policy, plan, procedures, standards, organisation, people, processes & tools) in compliance with the Client and Partners Quality Management System, Information Systems, External Standards and best practice. Provides capability planning, budgeting, scheduling, implementation, monitoring and improvement (people, process & tools) to meet Programme CM workload requirements. Accountable for the More ❯
Central London, London, United Kingdom Hybrid / WFH Options
McCabe & Barton
Base + Package A growing Financial Services client is seeking a Junior Solution Architect to join their technology team. This role focuses on managing and evolving the organization's ConfigurationManagement Database (CMDB) while contributing to solution architecture initiatives. Key Responsibilities: Maintain and enhance the CMDB (JIRA) ensuring accuracy and completeness of architectural data Design and implement integrations … Review and Change Advisory Board Required Skills: Experience in solution design and architecture documentation Strong understanding of technology systems integration Excellent attention to detail and documentation skills Effective stakeholder management abilities Problem-solving mindset Desired Experience: Jira and Draw.IO proficiency TOGAF or similar architectural certifications Financial services industry knowledge Technical hands-on background Experience with regulated environments The role … Technology, Information and Media IT Services and IT Consulting Employment Type Full-time Job Functions Information Technology Engineering Finance Skills Jira Documentation High Level Of Accuracy Technical Support Stakeholder Management 2nd Line IT Support TOGAF Attention to Detail Systems Integration ConfigurationMore ❯
Base + Package A growing Financial Services client is seeking a Junior Solution Architect to join their technology team. This role focuses on managing and evolving the organization's ConfigurationManagement Database (CMDB) while contributing to solution architecture initiatives. Key Responsibilities: Maintain and enhance the CMDB (JIRA) ensuring accuracy and completeness of architectural data Design and implement integrations … Review and Change Advisory Board Required Skills: Experience in solution design and architecture documentation Strong understanding of technology systems integration Excellent attention to detail and documentation skills Effective stakeholder management abilities Problem-solving mindset Desired Experience: Jira and Draw.IO proficiency TOGAF or similar architectural certifications Financial services industry knowledge Technical hands-on background Experience with regulated environments The role … Technology, Information and Media IT Services and IT Consulting Employment Type Full-time Job Functions Information Technology Engineering Finance Skills Jira Documentation High Level Of Accuracy Technical Support Stakeholder Management 2nd Line IT Support TOGAF Attention to Detail Systems Integration Configuration #J-18808-Ljbffr More ❯
the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process … plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Company application portfolio Monitor application systems, identifying performance trends and taking … as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved, liasing with SSC Change Manager Owns ConfigurationManagementMore ❯
Base + Package A growing Financial Services client is seeking a Junior Solution Architect to join their technology team. This role focuses on managing and evolving the organization's ConfigurationManagement Database (CMDB) while contributing to solution architecture initiatives. Key Responsibilities: Maintain and enhance the CMDB (JIRA) ensuring accuracy and completeness of architectural data Design and implement integrations … Review and Change Advisory Board Required Skills: Experience in solution design and architecture documentation Strong understanding of technology systems integration Excellent attention to detail and documentation skills Effective stakeholder management abilities Problem-solving mindset Desired Experience: Jira and Draw.IO proficiency TOGAF or similar architectural certifications Financial services industry knowledge Technical hands-on background Experience with regulated environments The role More ❯
operates under the group. Job Purpose: To provide a professional and proactive B2B and desktop support service to B2B customers and a busy office environment including responsibilities for consumable management, mobile device and asset management, meeting room setup and assistance with Incident Management. This includes the Southbank office and remote support to other offices in the UK and … and telephony requests. Administration of user accounts using Active Directory for the internal Windows network, Google Admin for Gmail and Google Docs and in-house systems Mobile Device asset management for users' devices including support and logging the status of the device throughout its lifecycle. Supplier order management for consumables and hardware and software provision. Ensuring support and … operational procedure documents are kept up to date for day to day activities and tasks. Maintaining the ConfigurationManagement Database for Racing Post assets. B2B 1st line triage and life cycle management ITIL Incident Management using a Service Management toolset following an established best practice framework process. Internal Customers - Enterprise IT supports up to More ❯
troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configurationmanagement across a broad range of networking and application facilities. Technical Competencies More ❯
Git Hub, Bitbucket Practices: Agile, Scrum The role: Creating and updating the user interface enabling our customers to create beautiful , bespoke products on their global webstores Creating a project management tool enabling customers to come back to their personalization projects without starting the process from scratch. Creating a one click photobook experience; a thinking system which creates and presents … fast paced ecommerce environment? Have you experience in supporting Web applications with high traffic? Are you a whizz with scripting languages JavaScript and C# ? Experienced in full automation and configurationmanagement? Can you help developers own and deliver change from keyboard to customer? Can you diagnose and fix complex production issues working with others as necessary? Are you More ❯
and requirements of the operators are met Your skills and experiences: Understanding of software-intensive, complex real-time embedded systems Structured Software Design, using formal methods Change Control and ConfigurationManagement Strong programming skills, ideally in Ada. Experience with C or C++ will also be considered Experience of software Integration & Testing on representative kit is desirable Engineers at … flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Combat Management System (CMS) team: The Combat Management System (CMS-1) product support planning, tactical picture compilation, decision-making and weapon control to meet multiple emergent threats in blue water More ❯
requirements of the operators are met Your skills and experiences: Essential: Understanding of software-intensive, complex real-time embedded systems Structured Software Design, using formal methods Change Control and ConfigurationManagement Strong programming skills, ideally in Ada. Experience with C or C++ will also be considered Desirable: Experience of software Integration & Testing on representative kit is desirable Engineers … flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Combat Management System (CMS) team: The Combat Management System (CMS-1) product support planning, tactical picture compilation, decision-making and weapon control to meet multiple emergent threats in blue water More ❯
JUnit) Ability to work with relational databases through code Experience with Git Experience with either Maven or Gradle Bonus Points Experience with Spring Boot (used for DI and config management) Experience with ORMs (we use Spring Data over JPA/Hibernate) Basic understanding of Kafka Soft Skills Thinks critically and spots gaps in test coverage Can read and extend More ❯
Given our size, you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts. About the role In your role as IT Configuration Analyst you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity toreport to our IT Service Desk & Support Manager as a … fundamental part of the USS Technology Services group function. As an IT Configuration Analyst, you will be managing all configuration-related day-to-day activities such as asset, configuration, and lifecycle management. The role will also be responsible for building and configuring end-user compute hardware and ensuring the IT build areas are to standard. This role … data within ITSM & CMDB tools, ensuring that they are aligned with ITILv4 & USS policies and practices. You will act as a central point of contact for managing the supporting configuration-related queries and contribute to the effective resolution of incidents and the delivery of high-quality IT services. This role is based in London but will require occasional travel More ❯
with their Insurance client. Job Responsibilities/Objectives: 1. Guidewire Core Application/Integration Expertise: Demonstrate extensive knowledge of Guidewire Core applications (ClaimCenter or PolicyCenter and BillingCenter) 2. Systems ConfigurationManagement in Insurance Industry: Develop, assess, and implement Application Maintenance and Support solutions using Guidewire for insurance clients. 3. Support Guidewire application implementation (Guidewire Digital products, Insurance Suite … Data Products) from discovery to deployment phases. 4. Understand IT Strategy and Transformation related to IT Service Management (ITSM), ITIL practices, IT infrastructure, architecture, and operations. 5. Demonstrate flexibility in task prioritization and completion and communicate potential conflicts to supervisors. Required Skills/Experience: 1. Ensure successful completion of engagement workstreams. 2. Lead insurance engagements and project teams. Display … and assist in developing knowledge capital while staying updated on current trends. 5. Address client needs, contribute to developing a business vision, and manage implementation efforts with complex project management capabilities. 6. Manage project planning, engagement administration, and budget management. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF More ❯
Main Responsibilities As the Head of IT Service Delivery, you will lead a function of service specialists with responsibility for the UK Bank’s IT Service Management capabilities (incident, problem, change, release and reporting), the IT Service Desk (supporting c. 3800 users) and IT Assurance activity covering the Services & Infrastructure department. You will be joining the bank at a … ITSM tooling for the UK Bank, a new contact center solution for the IT Service Desk, an IT Service Desk enhancement programme and establishing relevant parts of a Service Management Framework for the UK Bank. This is a full-time role based at the London office with a requirement to be part of the out of hours Major Incident … rota (currently 1 in 6 weeks). Other Responsibilities ITIL Process Implementation and Management IT Service Desk Leadership and Team Development Stakeholder Engagement Incident and Problem Management Change, Release and ConfigurationManagement Risk management and Compliance Supplier Management Group Services Assurance Ideal Candidate Research (by Harvard University) shows that women are particularly likely to More ❯
the boundaries? We are seeking a person who is decisive, collaborative and calm under pressure, detail-oriented and analytical, to help us implement and run a new IT risk management framework. This is a multi-faceted role supporting both a Technology Transformation Programme as well as helping to ensure current operational technology and applications are reliable and resilient. This … are creating a new diverse and dynamic team to build innovative ways of building and assessing operationally resilient technology services. Principal Accountabilities: - Business Impact Assessments & Risk Identification: Develop asset management strategies, lead business impact and vulnerability assessments, conduct threat modelling, and maintain risk identification frameworks. - Risk Assessment & Evaluation: Ensure compliance with governance policies, provide expertise on operational resilience, and … support risk assessments for internal operations and third-party vendors. - Crisis & Incident Management: Lead the design and implementation of IT Disaster Recovery and Business Continuity plans, conduct simulations, and manage the Crisis and Major Incident Management Framework. - Risk Governance & Compliance: Support governance service administration, optimise processes for efficiency, and assist with audits and certifications. - Reporting & Documentation: Prepare technology More ❯
Barking, Havering and Redbridge University Hospitals NHS Trust
promotes excellent customer service and good working relationships.Manage all problems and changes within an ITIL-based framework, including new business planning, Change Advisory Board (CAB), and the production of management information.Oversee the ConfigurationManagement Database (CMDB) and assess the impact of transformation projects on service delivery.Plan, monitor, and record software license and hardware assets to ensure compliance … obtained by contacting the manager as per the contact details above. Person Specification Education/Qualifications Essential Degree level or equivalent experience in an IT related subject. Desirable Project management experience of managing small and medium scale projects (e.g. PRINCE2). Experience/Knowledge Essential 3 + Years experience working in an ITIL environment. Previous experience of Change ManagementMore ❯
with similar roles. London JIM-JC/ECM Posted on October 31, 2023 Expired on December 31, 2023 About the role Our client is currently looking for a Endpoint Configuration Manager to help deliver their IT Systems. Start: ASAP Initial Contract: 3 months Location: London (Hybrid) Hourly Rate: £30 Inside IR35 Your Responsibilities: - Configure, operate and maintain endpoint hardware … i.e. Desktops, Laptops, Mobile Phones etc. - Manage endpoint configurationmanagement tools and upgrades. - Testing techniques used for software to satisfy specified requirements. Your Qualifications/Experience: - MCSE/A+ in Hardware or Networking or CompTIA A+/N+/MSDT or equivalent experience within the NHS. - Experience as an Intune specialist and design/rolling out software/ More ❯
ServiceNow Developer - OUTSIDE IR35 contract Remote positon - with odd trip to london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), ConfigurationManagement Database (CMDB), Strategic Portfolio Management (SPM), AppEngine, Custom Applications, and Service Portal. Utilize platform tools More ❯
ServiceNow Developer - £65K - £70K Remote positon - with odd trip to london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM) , IT Operations Management (ITOM) , ConfigurationManagement Database (CMDB) , Strategic Portfolio Management (SPM) , AppEngine , Custom Applications , and Service Portal . Utilize platform tools More ❯
ServiceNow Developer - OUTSIDE IR35 contract Remote positon - with odd trip to london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM) , IT Operations Management (ITOM) , ConfigurationManagement Database (CMDB) , Strategic Portfolio Management (SPM) , AppEngine , Custom Applications , and Service Portal . Utilize platform More ❯
deliver against identified business objectives and business problems, alongside those already identified as the customers key objectives Provide pre-sales support to customers who want to establish a service management roadmap, and advise on the solutions and technologies required to achieve business objectives and/or address business problems Liaise with customer stakeholders and Computacenters project team to understand … to team meeting. What youll need Solid experience as a trusted advisor to customers for ServiceNow road-mapping and design At least 5 years of experience in delivering Service Management projects in a customer-facing context, with exposure to the deployment of technology in support of at least some of the following solution areas: cloud management solutions, orchestration … solutions, discovery solutions, security operations, governance/risk/compliance, HR, Customer Service Management, IT Operations, reporting & analytics, project & portfolio management, configurationmanagement, asset management, financial management, vendor management, SIAM, integrations Track record of carrying out pre-sales activities with customers Solid understanding of ServiceNow developer APIs, development tools and techniques A good More ❯