18 of 18 Customer Analytics Jobs in London

data, analyze results using statistical techniques, and provide actionable business recommendations. Create clear and insightful reports to help stakeholders understand performance metrics. Support the analytics team in building capabilities for self-service reporting and analysis. Identify and define new process improvement opportunities. Engage proactively with stakeholders to leverage data … for strategic initiatives. Collaborate with the Digital and Customer analytics teams to support cross-team projects. Assist the Group Measurement team in evolving tracking for website and app performance. Share insights and collaborate within the broader analytics community at Kingfisher. What you'll bring Required Skills & Experience … Experience in a Digital Analytics or data environment. Proficiency with digital analytics tools (e.g., Google Analytics), visualization tools (e.g., Power BI), and SQL environments (e.g., BigQuery). Strong analytical skills with the ability to derive concise insights from multiple data sets. Effective stakeholder engagement and collaboration skills. More ❯

It has come to our notice that Fractal Analytics' name and logo are being misused by certain unscrupulous persons masquerading as Fractal's authorized representatives to approach job seekers to part with sensitive personal information and/or money in exchange of promise of lucrative job offers in Fractal. … Please exercise caution and verify that the person approaching you is a genuine representative of Fractal Analytics, or an authorized consultant, before you provide any personal details or other non-public information. If in doubt, please write to to seek clarification or report any abuse. Analytics Program Manager … 30+ days left to apply) job requisition id SR-30965 Location: UK, London (on client site hybrid) Brief about the Team & Fractal: Fractal Analytics is a strategic analytics partner to the most admired Fortune 500 companies globally and helps them power every human decision in the enterprise by More ❯

and provide actionable recommendations for the business. Build clear and insightful reports to help stakeholders understand the performance of key business areas. Support the analytics team in building capabilities for self-service reporting and analysis. Identify and define new process improvement opportunities. Engage proactively with key stakeholders to leverage … data for strategic decision-making. Collaborate with the wider Digital and Customer Analytics teams to support cross-team initiatives. Support the evolution of tracking to ensure best-in-class measurement of our website and app. Share insights and collaborate across the broader analytics community at Kingfisher. Required … Skills & Experience: Experience working in a Digital Analytics/data environment. Proficiency with digital analytics tools (e.g., Google Analytics or equivalent). Experience with visualization tools (e.g., Looker Studio, Power BI or equivalent). Experience with SQL environments (e.g., BigQuery, Databricks or equivalent). Strong analytical skills More ❯

recommendations for the business to take forward Build clear and insightful reporting to help stakeholders understand the performance of key business areas Support the analytics team with building the capability to enable the Group functions and Banners to self-serve with reporting and analysis Support the team to locate … work with key stakeholders to leverage data to contribute ideas and opportunities to help define our roadmap actively Collaborate with the wider Digital and Customer analytics team to support cross-team working and opportunities Support the Group Measurement team in evolving our tracking to ensure best-in-class … tracking of our website and app Assist the broader analytics community at Kingfisher through collaboration and sharing insights among Group and Banner functions What you'll bring Required Skills & Experience: Experience of working in a Digital Analytics/data environment Experience working across a range of tools: Digital More ❯

Senior Customer Success Manager at AI MarTech SaaS This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and get exposure to an impressive roster of Global brands. The Company AI Customer Orchestration & Marketing Automation SaaS $40m … on retention and growth Ensure enterprise-level clients understand and make the best use of their data Desired Skills & Experience Enterprise Account Management or Customer Success experience Commercial acumen - up-sell/cross-sell Marketing technology/customer data/customer experience (CX) background If you feel More ❯

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. As we expand across the EMEA region we are building a … to join a growing team backed by a global business with over 50,000 employees. We strongly believe great employee experiences lead to great customer experiences. As a Senior Consultant at TTEC Digital, you will lead the design, development, and delivery of enterprise-grade business intelligence solutions using Microsoft … goals. This client-facing role requires a blend of technical expertise, consulting skills, and thought leadership to deliver innovative, data-driven solutions that enhance customer experiences. What You'll Be Doing Lead the end-to-end delivery of Power BI solutions, from requirements gathering and data modelling to dashboard More ❯

with cloud platforms (AWS, GCP, or Azure) and MLOps pipelines Solid understanding of NLP, LLM fine-tuning, and prompt engineering Preferred Qualifications Familiarity with customer analytics and marketing automation workflows Experience in financial compliance (e.g., GDPR, FCA) or savings product optimization Knowledge of business intelligence tools (Tableau, Power More ❯

with cloud platforms (AWS, GCP, or Azure) and MLOps pipelines Solid understanding of NLP, LLM fine-tuning, and prompt engineering Preferred Qualifications Familiarity with customer analytics and marketing automation workflows Experience in financial compliance (e.g., GDPR, FCA) or savings product optimization Knowledge of business intelligence tools (Tableau, Power More ❯

We simplify onboarding, data intelligence, and payments for regulated businesses. By combining smart technology, verified data, and financial infrastructure, we help professionals make every customer interaction secure, compliant, and efficient. 🌍 Our Story: Founded in 2019 by James Owusu, Checkboard is a venture-backed B2B2C platform serving over 100 businesses … document signing, and seamless payments. We are proudly supported by investors like Startup Funding Club, Deepbridge Capital, and other entrepreneurial backers. 💼 Why Join Checkboard? • Customer-Centric Impact: You’ll help regulated firms offer faster, smarter, and more secure services to their clients, real-time, verified, and painless. • Culture of … and take part in team socials across borders. • Inclusive at Heart: We foster an environment where every voice matters, diverse, equal, and collaborative. 🔍 Role: Customer Success Analyst As a Customer Success Analyst, you’ll be a critical link between our data-driven platform and the regulated businesses we More ❯

We simplify onboarding, data intelligence, and payments for regulated businesses. By combining smart technology, verified data, and financial infrastructure, we help professionals make every customer interaction secure, compliant, and efficient. 🌍 Our Story: Founded in 2019 by James Owusu, Checkboard is a venture-backed B2B2C platform serving over 100 businesses … document signing, and seamless payments. We are proudly supported by investors like Startup Funding Club, Deepbridge Capital, and other entrepreneurial backers. 💼 Why Join Checkboard? • Customer-Centric Impact: You’ll help regulated firms offer faster, smarter, and more secure services to their clients, real-time, verified, and painless. • Culture of … and take part in team socials across borders. • Inclusive at Heart: We foster an environment where every voice matters, diverse, equal, and collaborative. 🔍 Role: Customer Success Analyst As a Customer Success Analyst, you’ll be a critical link between our data-driven platform and the regulated businesses we More ❯

We are working with ahousehold fashion brand. They are on the lookout for a Principal Data Scientist to join its growing Data & Analytics team. With a presence across a thriving eCommerce platform, mobile app, and 300+ retail stores, this is your chance to join an exciting team. As Principal … Data Scientist, you’ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart of every customer interaction. The Role: Lead, mentor, and grow a team of Data … Scientists and Analysts focused on customer and marketing use cases. Build and deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage advanced More ❯

We are working with ahousehold fashion brand. They are on the lookout for a Principal Data Scientist to join its growing Data & Analytics team. With a presence across a thriving eCommerce platform, mobile app, and 300+ retail stores, this is your chance to join an exciting team. As Principal … Data Scientist, you’ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart of every customer interaction. The Role: Lead, mentor, and grow a team of Data … Scientists and Analysts focused on customer and marketing use cases. Build and deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage advanced More ❯

an application. We are working with ahousehold fashion brand. They are on the lookout for a Principal Data Scientist to join its growing Data & Analytics team. With a presence across a thriving eCommerce platform, mobile app, and 300+ retail stores, this is your chance to join an exciting team. … As Principal Data Scientist, you’ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart of every customer interaction. The Role: Lead, mentor, and grow a team … of Data Scientists and Analysts focused on customer and marketing use cases. Build and deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. More ❯

ensure a seamless service experience and proactive problem resolution. Strategic Planning & Insights: Lead periodic account reviews by providing actionable insights based on market trends, customer analytics, and performance data. Develop strategies that align client success with our company’s innovations and market expansion efforts. Client Advocacy & Problem Solving … Ensure client satisfaction by addressing challenges promptly and effectively while advocating for customer feedback to improve our digital products continuously. Who You Are Experienced: You have a proven track record as a Client Manager, Account Manager, or similar role—ideally within digital ecommerce or technology-driven companies—with a More ❯

ensure a seamless service experience and proactive problem resolution. Strategic Planning & Insights: Lead periodic account reviews by providing actionable insights based on market trends, customer analytics, and performance data. Develop strategies that align client success with our company’s innovations and market expansion efforts. Client Advocacy & Problem Solving … Ensure client satisfaction by addressing challenges promptly and effectively while advocating for customer feedback to improve our digital products continuously. Who You Are Experienced: You have a proven track record as a Client Manager, Account Manager, or similar role—ideally within digital ecommerce or technology-driven companies—with a More ❯

and closely with the infrastructure and product squads to make sure that the right data is available at the right time to solve real customer problems. How you will contribute Your objectives when joining will be to: Maintain our data architecture using the right technologies to solve today's … becoming increasingly decentralised - it's crucial that product services are able to reliably share datasets amongst each other in real time and with our analytics service. Build data infrastructure, tools & documentation - working with squads to: Reduce time taken to source, process, model and publish datasets. Improve the accuracy, reliability … impact. Enabling Birdie colleagues to make data driven decisions by: Publishing key data points in the tools they use everyday. Collating data into our customer data platform to enable valuable insights. We'd love to hear from you if you have: Experience At least 5 years experience working in More ❯

experienced Product Manager to join our Finance & Integrations team and take the lead on mission-critical initiatives across digital receipts, transaction metadata, financial reporting, customer analytics, and platform integrations (ERPs, accounting tools, OCR engines, APIs). You'll be driving the evolution of products that serve finance teams … on complex, high-impact problems that blend product thinking, data, technical system design, and UX. Your role will require close collaboration with Engineering, Design, Customer Success, Product Marketing, and external partners to ensure delivery of solutions that are as elegant as they are effective. Responsibilities Contribute to the product … vision and execute the roadmap for financial integrations and reporting features Engage with customers, Customer Success Managers (CSMs), and internal stakeholders to deeply understand needs and pain points Translate high-level needs into clearly defined requirements and specifications for design and engineering teams Partner with designers and engineers to More ❯

the landscape of personalised education across the UK. As a CRM Executive/Senior CRM Executive, you will play a crucial role in our customer relationship strategies, focusing on implementing and optimising customer engagement campaigns through our Braze platform. This position is central to driving customer retention … ultimately influencing the way UK families access quality educational support. Key Responsibilities Campaign Execution and Optimisation: Implement and optimise CRM campaigns covering the entire customer lifecycle, from acquisition through to retention, ensuring high levels of engagement and conversion. Braze Platform Mastery: Utilise an in-depth knowledge of the Braze … automation capabilities. Data-Driven Personalisation: Develop and execute data-driven segmentation and personalised communication flows. Employ Braze to tailor communications that resonate with distinct customer segments. Collaboration for Optimised User Experiences: Work closely with the Growth, Marketing, Data, and Product teams to refine and optimise user experiences, contributing to More ❯