11 of 11 Customer Analytics Jobs in London

Senior Customer Analyst – Loyalty, Retention & Growth Hybrid – London (2 days in office) £70,000-75,000 base + discretionary bonus + pension up to 12% A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses … understanding, optimising, and growing the customer base through data-led insights, storytelling, and experimentation. This role will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include Owning customer analytics ...

Reports to : Head of Customer Analytics About Us The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party-political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit … additional brands echo the existing business ethos and allow for increased audiences and a further strategic diversification of revenue streams. Job Purpose As a Customer Data Analyst, you will support the Customer Analytics team by applying analytical thinking and data-led approaches to better understand customer ...

days a week in Central London office THE COMPANY A Global Telecomms business with a strong data team is looking to expand its analytics function with a Digital expert! THE ROLE This role sits within an insights and analytics environment and is focused on a mix of customer analytics, marketing analytics, and tagging implementation. Key responsibilities include: Handling ad-hoc reporting and data requests across customer and marketing analytics Owning tagging and implementation activity, with a particular focus on GA4 Taking ownership of dashboards and ongoing reporting solutions Supporting projects focused on customer ...

days a week in Central London office THE COMPANY A Global Telecomms business with a strong data team is looking to expand its analytics function with a Digital expert! THE ROLE This role sits within an insights and analytics environment and is focused on a mix of customer analytics, marketing analytics, and tagging implementation. Key responsibilities include: Handling ad-hoc reporting and data requests across customer and marketing analytics Owning tagging and implementation activity, with a particular focus on GA4 Taking ownership of dashboards and ongoing reporting solutions Supporting projects focused on customer ...

Implementation Location: London (Hybrid - 3 days office) Salary: Up to 75k + bonus We are recruiting for a Data Analyst to join a growing analytics function within a fast-paced, commercially focused business. This role is analytically led, with a strong emphasis on customer and marketing insights, alongside … offers exposure to both short-term reporting needs and longer-term strategic projects, with the opportunity to grow into end-to-end ownership of analytics initiatives. Key Responsibilities Deliver reporting, data pulls, and insight requests across marketing and customer analytics Analyse customer behaviour, churn, campaign performance ...

Reed.co.uk is looking for a Product Analyst to join their Analytics team in Holborn, London. Overview We're looking for a Product Analyst with a passion for measurement and turning data into actionable insights. In this role, you'll work across our web and mobile products to define … track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they need to measure performance and make informed decisions. You'll also contribute to our experimentation ...

Marketing Analytics Manager London, Hybrid (2-3 days per week in office) Up to £85,000 + bonus and competitive pension This is an exciting opportunity to join a high-growth consumer technology business where data sits at the heart of decision-making. You will shape marketing measurement … multi-million-pound budget and lead end-to-end analytics across MMM, attribution, and incrementality. If you enjoy driving change, influencing senior leaders, and building confidence in complex models, this role offers meaningful impact from day one. The Company They are a leading digital marketplace operating at national scale ...

accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities Translate business challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

solutions that directly influence strategic and operational decisions. What you’ll be doing Build, evaluate and deploy machine learning models to predict and classify customer behaviour Deliver insights across churn, retention, pricing, fraud, marketing and customer value Partner with commercial, product and regional teams to optimise business performance … uncover root causes of key business challenges Translate complex analysis into clear, actionable insights for senior stakeholders Contribute to dashboards and self-serve analytics to drive data-led decision making Act as a subject-matter expert for data science across the business What we’re looking for Strong experience ...

/ML solutions into production. Experience working closely with business teams such as Marketing, Product, or Operations. Background in one or more of: personalisation, customer analytics, conversational AI, recommendation systems, optimisation, or marketing analytics. Deep understanding of ML fundamentals across the full lifecycle. Hands‐on experience with ...