1 to 25 of 29 Customer Analytics Jobs in London

Head of Customer Analytics London (2 days per week) Up to £120,000 Harnham is working with a huge networking site to find a Head of Customer Analytics, setting up the function and leading the team to find out who is using the website and how. … The Role This hands on role involves leading a team of three to work on customer data, tracking user journeys and understanding how best to keep users coming back for more. Owning customer segmentation, lifetime value modelling, and attribution Partnering with teams across the company to guide data … driven decisions Building and maintaining dashboards and reports to track customer behaviour and key metrics Leading and growing the customer analytics function To find out more about this opportunity, please send your CV to roshnibaillie@harnham.com or via the Apply link on this page. More ❯

Job Title: Senior Analytics Consultant Location: United Kingdom (Hybrid) Day Rate: 600 p/d (Outside IR35) About the company: I'm working with a digital consultancy at the forefront of data-driven transformation within the sports industry. They partner with some of the world's most recognised football … and performance. Key clients include Arsenal FC, Brighton & Hove Albion FC, and leading football councils, and they are proud to support journeys with tailored analytics, CRM integration, and digital strategy. Role Overview: My client is seeking an experienced and dynamic Analytics Consultant to join a growing team. In … You will work closely with cross-functional teams and clients, manage a small team of analysts and data scientists, and oversee the delivery of analytics projects from inception through to execution. This is a hands-on leadership role for someone who thrives at the intersection of technology, analytics More ❯

Job Title: Senior Analytics Consultant Location: United Kingdom (Hybrid) Day Rate: 600 p/d (Outside IR35) About the company: I'm working with a digital consultancy at the forefront of data-driven transformation within the sports industry. They partner with some of the world's most recognised football … and performance. Key clients include Arsenal FC, Brighton & Hove Albion FC, and leading football councils, and they are proud to support journeys with tailored analytics, CRM integration, and digital strategy. Role Overview: My client is seeking an experienced and dynamic Analytics Consultant to join a growing team. In … You will work closely with cross-functional teams and clients, manage a small team of analysts and data scientists, and oversee the delivery of analytics projects from inception through to execution. This is a hands-on leadership role for someone who thrives at the intersection of technology, analytics More ❯

Job Title: Senior Analytics Consultant Location: United Kingdom (Hybrid) Day Rate: 600 p/d (Outside IR35) About the company: I'm working with a digital consultancy at the forefront of data-driven transformation within the sports industry. They partner with some of the world's most recognised football … and performance. Key clients include Arsenal FC, Brighton & Hove Albion FC, and leading football councils, and they are proud to support journeys with tailored analytics, CRM integration, and digital strategy. Role Overview: My client is seeking an experienced and dynamic Analytics Consultant to join a growing team. In … You will work closely with cross-functional teams and clients, manage a small team of analysts and data scientists, and oversee the delivery of analytics projects from inception through to execution. This is a hands-on leadership role for someone who thrives at the intersection of technology, analytics More ❯

Director of Data Science and Analytics Hybrid Model - 3 Days The Company: My client, a growing telecommunications company recently acquired by a dynamic private equity firm, is entering an exhilarating phase of expansion and innovation. This is your chance to join a company that's poised to revolutionize the … a generative AI strategy to leverage the latest advancements in AI for innovative solutions. Lead and mentor project teams in creating comprehensive data and analytics solutions, including defining data sources, building ETL routines, developing algorithms, testing and training models, and documenting models. Oversee customer analytics projects, including … segmentation and churn analysis, to drive strategic business insights. Optimize propositions for services such as network plans and customer support, ensuring alignment with business goals. Enhance product and service analytics efforts, including network optimization, to maximize business performance. Collaborate with senior leadership to develop and execute detailed plans More ❯

data, analyze results using statistical techniques, and provide actionable business recommendations. Create clear and insightful reports to help stakeholders understand performance metrics. Support the analytics team in building capabilities for self-service reporting and analysis. Identify and define new process improvement opportunities. Engage proactively with stakeholders to leverage data … for strategic initiatives. Collaborate with the Digital and Customer analytics teams to support cross-team projects. Assist the Group Measurement team in evolving tracking for website and app performance. Share insights and collaborate within the broader analytics community at Kingfisher. What you'll bring Required Skills & Experience … Experience in a Digital Analytics or data environment. Proficiency with digital analytics tools (e.g., Google Analytics), visualization tools (e.g., Power BI), and SQL environments (e.g., BigQuery). Strong analytical skills with the ability to derive concise insights from multiple data sets. Effective stakeholder engagement and collaboration skills. More ❯

It has come to our notice that Fractal Analytics' name and logo are being misused by certain unscrupulous persons masquerading as Fractal's authorized representatives to approach job seekers to part with sensitive personal information and/or money in exchange of promise of lucrative job offers in Fractal. … Please exercise caution and verify that the person approaching you is a genuine representative of Fractal Analytics, or an authorized consultant, before you provide any personal details or other non-public information. If in doubt, please write to to seek clarification or report any abuse. Analytics Program Manager … 30+ days left to apply) job requisition id SR-30965 Location: UK, London (on client site hybrid) Brief about the Team & Fractal: Fractal Analytics is a strategic analytics partner to the most admired Fortune 500 companies globally and helps them power every human decision in the enterprise by More ❯

Develop user-friendly Power BI dashboards making complex data accessible to non-technical stakeholders Digital Marketing Campaign Optimisation: Collaborate with marketing teams using Tableau analytics to assess campaign effectiveness across paid, organic, and social channels Create Power BI reports analysing ROI and performance metrics for campaign optimisation Build Tableau … driven recommendations for campaign adjustments Develop Power BI dashboards measuring campaign success and identifying improvement opportunities User Experience Insights & A/B Testing: Analyse customer journeys using Tableau customer analytics to identify UX improvement opportunities Create Power BI reports tracking A/B testing results and conversion … Tableau visualisations supporting UX team integration of data-driven design recommendations Develop Power BI dashboards monitoring user interface performance and workflow effectiveness Data Governance & Analytics Enhancement: Ensure Tableau and Power BI data sources maintain accuracy and comply with privacy regulations Monitor analytics integrity using Power BI data quality More ❯

and provide actionable recommendations for the business. Build clear and insightful reports to help stakeholders understand the performance of key business areas. Support the analytics team in building capabilities for self-service reporting and analysis. Identify and define new process improvement opportunities. Engage proactively with key stakeholders to leverage … data for strategic decision-making. Collaborate with the wider Digital and Customer Analytics teams to support cross-team initiatives. Support the evolution of tracking to ensure best-in-class measurement of our website and app. Share insights and collaborate across the broader analytics community at Kingfisher. Required … Skills & Experience: Experience working in a Digital Analytics/data environment. Proficiency with digital analytics tools (e.g., Google Analytics or equivalent). Experience with visualization tools (e.g., Looker Studio, Power BI or equivalent). Experience with SQL environments (e.g., BigQuery, Databricks or equivalent). Strong analytical skills More ❯

The Change partners are working with a global technology company to support the growing needs within the digital operations. You will spearhead customer data strategy and drive data-driven decision making across our rapidly expanding digital commerce operations. Key Responsibilities Develop a comprehensive customer data strategy aligned with … business objectives and commercial growth targets. Lead cross-functional analytics initiatives across Commercial, Marketing, and Website teams to unlock customer opportunities. Own Customer Data Platform roadmap, including data warehouse management, predictive modelling, and AI implementation Manage strategic agency partnerships to deliver multi-year analytics objectives and More ❯

recommendations for the business to take forward Build clear and insightful reporting to help stakeholders understand the performance of key business areas Support the analytics team with building the capability to enable the Group functions and Banners to self-serve with reporting and analysis Support the team to locate … work with key stakeholders to leverage data to contribute ideas and opportunities to help define our roadmap actively Collaborate with the wider Digital and Customer analytics team to support cross-team working and opportunities Support the Group Measurement team in evolving our tracking to ensure best-in-class … tracking of our website and app Assist the broader analytics community at Kingfisher through collaboration and sharing insights among Group and Banner functions What you'll bring Required Skills & Experience: Experience of working in a Digital Analytics/data environment Experience working across a range of tools: Digital More ❯

Senior Customer Success Manager at AI MarTech SaaS This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and get exposure to an impressive roster of Global brands. The Company AI Customer Orchestration & Marketing Automation SaaS $40m … on retention and growth Ensure enterprise-level clients understand and make the best use of their data Desired Skills & Experience Enterprise Account Management or Customer Success experience Commercial acumen - up-sell/cross-sell Marketing technology/customer data/customer experience (CX) background If you feel More ❯

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. As we expand across the EMEA region we are building a … to join a growing team backed by a global business with over 50,000 employees. We strongly believe great employee experiences lead to great customer experiences. As a Senior Consultant at TTEC Digital, you will lead the design, development, and delivery of enterprise-grade business intelligence solutions using Microsoft … goals. This client-facing role requires a blend of technical expertise, consulting skills, and thought leadership to deliver innovative, data-driven solutions that enhance customer experiences. What You'll Be Doing Lead the end-to-end delivery of Power BI solutions, from requirements gathering and data modelling to dashboard More ❯

a high-impact role, sitting across marketing, digital, and trading, where you’ll be driving key strategic decisions through data. You’ll be analysing customer and product data, helping to shape brand and marketing strategy, and influencing senior leadership with your insight. It’s a fantastic opportunity for someone … with strong retail or consumer experience who loves turning data into real business outcomes. THE ROLE: As Senior Insight Analyst, you will: Lead on customer and product insight projects that support key areas of the business including digital, trading, and brand. Deliver regular reporting, deep dives, and ad-hoc … insight to shape business performance. Be the go-to person for all things customer behaviour, segmentation, retention, and LTV. Support analytics on campaign performance, digital attribution, and conversion rate optimisation. Help maintain and improve dashboards and encourage data-driven decision-making across teams. YOUR SKILLS & EXPERIENCE: Minimum More ❯

a high-impact role, sitting across marketing, digital, and trading, where you’ll be driving key strategic decisions through data. You’ll be analysing customer and product data, helping to shape brand and marketing strategy, and influencing senior leadership with your insight. It’s a fantastic opportunity for someone … with strong retail or consumer experience who loves turning data into real business outcomes. THE ROLE: As Senior Insight Analyst, you will: Lead on customer and product insight projects that support key areas of the business including digital, trading, and brand. Deliver regular reporting, deep dives, and ad-hoc … insight to shape business performance. Be the go-to person for all things customer behaviour, segmentation, retention, and LTV. Support analytics on campaign performance, digital attribution, and conversion rate optimisation. Help maintain and improve dashboards and encourage data-driven decision-making across teams. YOUR SKILLS & EXPERIENCE: Minimum More ❯

We are working with ahousehold fashion brand. They are on the lookout for a Principal Data Scientist to join its growing Data & Analytics team. With a presence across a thriving eCommerce platform, mobile app, and 300+ retail stores, this is your chance to join an exciting team. As Principal … Data Scientist, you’ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart of every customer interaction. The Role: Lead, mentor, and grow a team of Data … Scientists and Analysts focused on customer and marketing use cases. Build and deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage advanced More ❯

We are working with ahousehold fashion brand. They are on the lookout for a Principal Data Scientist to join its growing Data & Analytics team. With a presence across a thriving eCommerce platform, mobile app, and 300+ retail stores, this is your chance to join an exciting team. As Principal … Data Scientist, you’ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart of every customer interaction. The Role: Lead, mentor, and grow a team of Data … Scientists and Analysts focused on customer and marketing use cases. Build and deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage advanced More ❯

We simplify onboarding, data intelligence, and payments for regulated businesses. By combining smart technology, verified data, and financial infrastructure, we help professionals make every customer interaction secure, compliant, and efficient. 🌍 Our Story: Founded in 2019 by James Owusu, Checkboard is a venture-backed B2B2C platform serving over 100 businesses … document signing, and seamless payments. We are proudly supported by investors like Startup Funding Club, Deepbridge Capital, and other entrepreneurial backers. 💼 Why Join Checkboard? • Customer-Centric Impact: You’ll help regulated firms offer faster, smarter, and more secure services to their clients, real-time, verified, and painless. • Culture of … and take part in team socials across borders. • Inclusive at Heart: We foster an environment where every voice matters, diverse, equal, and collaborative. 🔍 Role: Customer Success Analyst As a Customer Success Analyst, you’ll be a critical link between our data-driven platform and the regulated businesses we More ❯

We simplify onboarding, data intelligence, and payments for regulated businesses. By combining smart technology, verified data, and financial infrastructure, we help professionals make every customer interaction secure, compliant, and efficient. 🌍 Our Story: Founded in 2019 by James Owusu, Checkboard is a venture-backed B2B2C platform serving over 100 businesses … document signing, and seamless payments. We are proudly supported by investors like Startup Funding Club, Deepbridge Capital, and other entrepreneurial backers. 💼 Why Join Checkboard? • Customer-Centric Impact: You’ll help regulated firms offer faster, smarter, and more secure services to their clients, real-time, verified, and painless. • Culture of … and take part in team socials across borders. • Inclusive at Heart: We foster an environment where every voice matters, diverse, equal, and collaborative. 🔍 Role: Customer Success Analyst As a Customer Success Analyst, you’ll be a critical link between our data-driven platform and the regulated businesses we More ❯

We simplify onboarding, data intelligence, and payments for regulated businesses. By combining smart technology, verified data, and financial infrastructure, we help professionals make every customer interaction secure, compliant, and efficient. 🌍 Our Story: Founded in 2019 by James Owusu, Checkboard is a venture-backed B2B2C platform serving over 100 businesses … document signing, and seamless payments. We are proudly supported by investors like Startup Funding Club, Deepbridge Capital, and other entrepreneurial backers. 💼 Why Join Checkboard? • Customer-Centric Impact: You’ll help regulated firms offer faster, smarter, and more secure services to their clients, real-time, verified, and painless. • Culture of … and take part in team socials across borders. • Inclusive at Heart: We foster an environment where every voice matters, diverse, equal, and collaborative. 🔍 Role: Customer Success Analyst As a Customer Success Analyst, you’ll be a critical link between our data-driven platform and the regulated businesses we More ❯

a Data Analyst to join a dynamic team within a prestigious sports organization. This is an exciting opportunity to work on a variety of customer analytics projects, focusing on segmentation, churn, and retention using membership and event data. Key Responsibilities: Analyze customer data from membership and event … experience in a data analyst role. Strong SQL skills (essential). Experience with Python (preferred) and running monthly scripts. Familiarity with CRM teams and customer insight projects. Bonus points for experience with Salesforce and CRM Analytics . Excellent communication skills, with the ability to present insights clearly to More ❯

can we acquire more high-value partners? What does profitability look like by salon, region, or cohort? How do we optimize pricing and drive customer loyalty? Expect to deep dive into customer segmentation, lifetime value, cohort behaviour , and funnel performance -all powered by a strong modern stack: Redshift … You'll thrive in this role if you: Love solving business problems with data Have strong SQL and some Python experience Have worked on customer analytics, growth or pricing problems Can confidently present to senior stakeholders You'll be working with experienced Lead Analysts, and the CFO will More ❯

ensure a seamless service experience and proactive problem resolution. Strategic Planning & Insights: Lead periodic account reviews by providing actionable insights based on market trends, customer analytics, and performance data. Develop strategies that align client success with our company’s innovations and market expansion efforts. Client Advocacy & Problem Solving … Ensure client satisfaction by addressing challenges promptly and effectively while advocating for customer feedback to improve our digital products continuously. Who You Are Experienced: You have a proven track record as a Client Manager, Account Manager, or similar role—ideally within digital ecommerce or technology-driven companies—with a More ❯

ensure a seamless service experience and proactive problem resolution. Strategic Planning & Insights: Lead periodic account reviews by providing actionable insights based on market trends, customer analytics, and performance data. Develop strategies that align client success with our company’s innovations and market expansion efforts. Client Advocacy & Problem Solving … Ensure client satisfaction by addressing challenges promptly and effectively while advocating for customer feedback to improve our digital products continuously. Who You Are Experienced: You have a proven track record as a Client Manager, Account Manager, or similar role—ideally within digital ecommerce or technology-driven companies—with a More ❯

ensure a seamless service experience and proactive problem resolution. Strategic Planning & Insights: Lead periodic account reviews by providing actionable insights based on market trends, customer analytics, and performance data. Develop strategies that align client success with our company’s innovations and market expansion efforts. Client Advocacy & Problem Solving … Ensure client satisfaction by addressing challenges promptly and effectively while advocating for customer feedback to improve our digital products continuously. Who You Are Experienced: You have a proven track record as a Client Manager, Account Manager, or similar role—ideally within digital ecommerce or technology-driven companies—with a More ❯