18 of 18 Customer Analytics Jobs in London

Data Science Consultant | Senior Consultant | Managing Consultant **Data Science & AI Consultancy (Customer Experience Focus)** **Location:** London (Hybrid - minimum 2 days per week in the office) **Salary:** Competitive & Negotiable DOE **Reference:** J13095 Shape the Future of Customer-Focused AI We're working with a leading Data Science & AI consultancy … that's helping some of the world's best-known organisations unlock the value of data and artificial intelligence to create exceptional customer experiences. With opportunities available at **Consultant, Senior Consultant and Managing Consultant** level, this is an exciting opportunity to join a collaborative, innovative and fast-growing team ...

Data Science Consultant | Senior Consultant | Managing Consultant **Data Science & AI Consultancy (Customer Experience Focus)** **Location:** London (Hybrid - minimum 2 days per week in the office) **Salary:** Competitive & Negotiable DOE **Reference:** J13095 Shape the Future of Customer-Focused AI We're working with a leading Data Science & AI consultancy … that's helping some of the world's best-known organisations unlock the value of data and artificial intelligence to create exceptional customer experiences. With opportunities available at **Consultant, Senior Consultant and Managing Consultant** level, this is an exciting opportunity to join a collaborative, innovative and fast-growing team ...

Senior Customer Analyst – Loyalty, Retention & Growth Hybrid – London (2 days in office) £70,000-75,000 base + discretionary bonus + pension up to 12% A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses … understanding, optimising, and growing the customer base through data-led insights, storytelling, and experimentation. This role will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include Owning customer analytics ...

leading FinTech client are looking for a talented and motivated individual to lead the transformation of their contact centre into an AI powered customer insight and operational excellence function. You'll be responsible for rolling out and optimising Agentic AI capabilities across a 500+s seat contact centre to improve … customer experience, automation, operational efficient, insight generation, and cost reduction. This is a newly created role for a growing organisation, at the cutting edge of technology. A brilliant opportunity! The following skills/experience is essential: Previous experience in Customer Analytics, Contact Centre Insight, or Operational Transformation. ...

Digital Analytics Manager Job Type: Permanent Salary: DOE + bonus Location: Reading – Hybrid 1 -2 days a week In Office Consultant: Mags Rendle #loveyourjob The Company Move your career forward and embark on a career within this high-profile brand. DRC are working with a highly successful retail business … opportunity to be a part of this inspiring and talented new team whilst working in a brand-new role. The Role As a Digital Analytics Manager, you’ll play a key role in helping shape how we use data to improve customer experience and drive commercial performance across ...

Digital Analytics Manager Job Type: Permanent Salary: DOE + bonus Location: Reading – Hybrid 1 -2 days a week In Office Consultant: Mags Rendle #loveyourjob The Company Move your career forward and embark on a career within this high-profile brand. DRC are working with a highly successful retail business … opportunity to be a part of this inspiring and talented new team whilst working in a brand-new role. The Role As a Digital Analytics Manager, you’ll play a key role in helping shape how we use data to improve customer experience and drive commercial performance across ...

Data Science Consultant (Customer Data & AI) 📍 London (Hybrid) 💰 Competitive Salary + Bonus + Excellent Benefits You must have full working rights to be considered for this opportunity. 🚀 Looking to take the next step in your Data Science consulting career We're working with a leading global consultancy that … growing its Customer Data & AI practice. This is an exciting opportunity for a Data Scientist with around 2+ years of experience to work on cutting-edge projects across Generative AI, customer analytics, personalisation, and digital transformation .You'll help leading brands unlock the value of their customer ...

Marketing Analyst London - hybrid - 4 per week onsite Up to £65,000 This is an exciting opportunity to take on a senior, high impact analytics role combining hands on customer and marketing analytics with the chance to shape thinking around measurement and effectiveness. You will work with … consumer facing brands better understand their audiences and improve campaign performance. Their work brings together data, marketing, and technology to deliver targeted communications, richer customer insights, and measurable commercial outcomes. You will join a collaborative analytics team that partners closely with internal teams and client stakeholders across digital ...

Senior Consulting Manager London (Hybrid – 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage … growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic ...

Senior Consulting Manager London (Hybrid – 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage … growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic ...

Head of Analytics and Data Science London , hybrid (2 to 3 days per week) The Company They are a well known, consumer focused organisation operating across multiple business units and partner networks. Despite strong brand recognition, the central team operates with a lean, agile, and entrepreneurial mindset similar … scale up. Data is a key focus area, with significant investment in building a modern, insight driven organisation. Their work spans loyalty programmes, customer engagement, and commercial performance. The Role You will lead the combined Analytics and Data Science function, with responsibility for strategy, delivery, and stakeholder engagement ...

want to build data products, not just models? Have you worked on predictive analytics that directly shape customer strategy? Are you ready to own product innovation from concept to launch? A UK-based data and analytics business is hiring a Data Scientist to support the design … delivery with proprietary data products, giving you exposure to both real-world commercial problems and scalable internal product builds. Their focus sits heavily in customer intelligence, predictive modelling and behavioural analytics across sectors including utilities, telecoms, financial services and charities. This is a strong opportunity for someone ...

want to build data products, not just models? Have you worked on predictive analytics that directly shape customer strategy? Are you ready to own product innovation from concept to launch? A UK-based data and analytics business is hiring a Data Scientist to support the design … delivery with proprietary data products, giving you exposure to both real-world commercial problems and scalable internal product builds. Their focus sits heavily in customer intelligence, predictive modelling and behavioural analytics across sectors including utilities, telecoms, financial services and charities. This is a strong opportunity for someone ...

Week In OfficeOutside IR35£400-£520 Per Day Immediate Start The Company They are a data-driven organisation with a strong focus on using analytics to inform commercial and customer-focused decisions. Data and decision sciences play a central role across multiple functions, with close collaboration between analytics, finance and customer engagement teams. The business values robust, well-documented solutions that are actively used by stakeholders. This contract supports ongoing delivery and knowledge transfer within the data function. The Role and Deliverables Take ownership of an existing retention model, ensuring accuracy, reliability and ongoing business adoption. ...

Senior Engagement Manager - Analytics Consulting London or Leeds £100,000 - £120,000 This is a high impact opportunity to join a growing analytics consulting capability within a global data driven business. You will lead client engagements, shape solutions, and play a key role in building a consulting practice … with clear progression into leadership. The Company They are an established, international organisation specialising in data, analytics and decisioning. They consult with major financial services and fintech clients to solve complex commercial challenges. They are investing in expanding their advisory offering, moving beyond products into end to end consulting. ...

databases, SharePoint, Microsoft 365 sources, SaaS platforms and flat-file sources. Build and maintain ETL/ELT processes to cleanse, transform, validate and structure customer data for analytics and AI use cases. Create Lakehouse and medallion-style data architectures, including raw, curated and reporting-ready layers. Design data … models that support Power BI dashboards, operational reporting, customer analytics and business performance monitoring. Work with Azure services such as Azure Data Factory, Azure Data Lake Storage, Azure SQL, Azure Functions, Azure Key Vault, Azure AI Search and Azure OpenAI where required. Support AI and RAG use cases ...

leadership through whitepapers, industry POVs, and client workshops Delivery Excellen ce: Oversee consulting engagements ensuring high-quality, impactful outcomes. Partner with cross-functional teams (analytics, technology, operations) to design and deliver integrated solutions. Mentor and develop consulting teams to build CPG & Retail domain expertise. Required Skills & Experience Industry Expertise … consulting. Domain Knowledge : Strong understanding of areas such as category management, trade promotions, supply chain optimization, route-to-market, e-commerce, demand forecasting, customer analytics, and digital marketing Consulting Experie n ce : Proven track record of leading client engagements, business transformation programmes, and large consulting teams Business Acumen ...

leadership through whitepapers, industry POVs, and client workshops Delivery Excellen ce: Oversee consulting engagements ensuring high-quality, impactful outcomes. Partner with cross-functional teams (analytics, technology, operations) to design and deliver integrated solutions. Mentor and develop consulting teams to build CPG & Retail domain expertise. Required Skills & Experience Industry Expertise … consulting. Domain Knowledge : Strong understanding of areas such as category management, trade promotions, supply chain optimization, route-to-market, e-commerce, demand forecasting, customer analytics, and digital marketing Consulting Experie n ce : Proven track record of leading client engagements, business transformation programmes, and large consulting teams Business Acumen ...