26 to 36 of 36 Customer Analytics Jobs in London

financial wellbeing simple, transparent, and accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities Translate business … challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present clear, data-driven recommendations to senior stakeholders, influencing strategy and decision-making. Work … accessibility, and scalability across the organisation. What We’re Looking For Strong analytical foundation with experience applying statistics and data science in a commercial setting. Proven track record in customer or marketing analytics - understanding acquisition, engagement, churn, and lifetime value. Proficiency in Python (Pandas, NumPy, Scikit-learn, Statsmodels) for data wrangling, analysis, and modelling. Ability to communicate complex More ❯

financial wellbeing simple, transparent, and accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities Translate business … challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present clear, data-driven recommendations to senior stakeholders, influencing strategy and decision-making. Work … accessibility, and scalability across the organisation. What We’re Looking For Strong analytical foundation with experience applying statistics and data science in a commercial setting. Proven track record in customer or marketing analytics - understanding acquisition, engagement, churn, and lifetime value. Proficiency in Python (Pandas, NumPy, Scikit-learn, Statsmodels) for data wrangling, analysis, and modelling. Ability to communicate complex More ❯

D365 CE ARCHITECT/LEAD - CUSTOMER INSIGHTS JOURNEYS - OUTSIDE IR35 - DAY RATE NEGOTIABLE - 100% REMOTE Role PurposeAs a D365 CE Lead, you will be responsible for designing and delivering intelligent, data-driven customer engagement strategies across multiple channels. You will leverage behavioural insights, predictive modelling, and segmentation to drive relevance, increase customer retention, and grow customer … the most relevant section of the customers app/site to each contact.- Use behavioural data and audience insights to drive personalised engagement.- Ensure the model: Utilises a 360° customer view (UCP).Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience- Proven experience in … CRM, Martech, or Customer Analytics roles.- Strong understanding of customer journey orchestration and segmentation.- Experience with decisioning engines, personalisation models, and data platforms.- Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies.- Analytical mindset with the ability to interpret data and drive actionable insights.- Excellent stakeholder management and communication skills.If you're interested in this More ❯

D365 CE ARCHITECT/LEAD - CUSTOMER INSIGHTS JOURNEYS - OUTSIDE IR35 - DAY RATE NEGOTIABLE - 100% REMOTE Role Purpose As a D365 CE Lead, you will be responsible for designing and delivering intelligent, data-driven customer engagement strategies across multiple channels. You will leverage behavioural insights, predictive modelling, and segmentation to drive relevance, increase customer retention, and grow customer … the most relevant section of the customers app/site to each contact. - Use behavioural data and audience insights to drive personalised engagement. - Ensure the model: Utilises a 360° customer view (UCP). Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience - Proven experience … in CRM, Martech, or Customer Analytics roles. - Strong understanding of customer journey orchestration and segmentation. - Experience with decisioning engines, personalisation models, and data platforms. - Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies. - Analytical mindset with the ability to interpret data and drive actionable insights. - Excellent stakeholder management and communication skills. If you're interested More ❯

Job Title Senior Data Scientist Customer Data Location London hybrid working (2/3 days in City offices) Salary To c£75,000 negotiable DoE Job Reference J13020 POSITION OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. Our client, a leading organisation with … a strong focus on customer engagement and data-driven innovation, is looking for an experienced and motivated Data Scientist to join their growing analytics team. This is a fantastic opportunity to work on high-impact projects that shape how customers interact with products and services on a global scale. The Role As a Data Scientist, you'll use … your technical expertise and curiosity to uncover insights that inform key business decisions. Your day-to-day responsibilities will include: Building and deploying predictive models to anticipate customer behaviour, from purchasing patterns to life events and brand engagement. Partnering closely with CRM, marketing, engineering, and data teams to design scalable, data-led solutions that deliver measurable results. Applying best More ❯

The Customer Insights Manager will be responsible for leading customer research initiatives within the marketing organisation, focusing on the day-to-day management of research projects. Reporting to the Marketing Research Manager, the ideal candidate will: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives, in collaboration with internal stakeholders and external … results in a compelling way for a range of internal audiences, including senior business and marketing leaders. Synthesize information from multiple insight sources, including primary research, third-party data, customer analytics, and marketing/media performance. Identify and utilise the most relevant data sources to address key project questions. Requirements Essential: Minimum 5 years' experience in a research More ❯

ANALYTICS CONSULTANT HYBRID – LONDON – 2 days a week in office SALARY – Up to £55,000 + profit share THE COMPANY A boutique digital analytics consultancy specialising in helping top-tier asset managers turn complex marketing data into clear, actionable strategies that drive results! THE ROLE As an Analytics Consultant, you will: Own delivery of reporting, dashboards, and … for optimisation and testing. Act as the trusted face of the consultancy, bridging client priorities and internal delivery teams. YOUR SKILLS AND EXPERIENCE Experience in digital/marketing/customer analytics Strong hands-on knowledge of SQL (Python a plus) Skilled in Tableau (or similar) for dashboarding Excellent client-facing/stakeholder management skills, comfortable presenting to large More ❯

ANALYTICS CONSULTANT HYBRID – LONDON – 2 days a week in office SALARY – Up to £55,000 + profit share THE COMPANY A boutique digital analytics consultancy specialising in helping top-tier asset managers turn complex marketing data into clear, actionable strategies that drive results! THE ROLE As an Analytics Consultant, you will: Own delivery of reporting, dashboards, and … for optimisation and testing. Act as the trusted face of the consultancy, bridging client priorities and internal delivery teams. YOUR SKILLS AND EXPERIENCE Experience in digital/marketing/customer analytics Strong hands-on knowledge of SQL (Python a plus) Skilled in Tableau (or similar) for dashboarding Excellent client-facing/stakeholder management skills, comfortable presenting to large More ❯

in a successful and fast-growing business, this could be the ideal role. THE ROLE As a Senior Credit Risk Strategy Analyst, you will focus on developing and refining customer strategies, including: Leading the development of diverse lending strategies Leveraging analytics and data insights to optimize and scale strategies for new customers Incorporating new data sources to enhance … decision-making and grow the lending portfolio Conducting broader customer analytics and analyzing behavioral trends REQUIREMENTS Experience working in fast-paced environments, with the ability to manage multiple projects Background in commercial or risk strategy, preferably within consumer lending Proficiency in SQL, with Python experience being highly advantageous Previous experience in a FinTech environment HOW TO APPLY Please More ❯

in a successful and fast-growing business, this could be the ideal role. THE ROLE As a Senior Credit Risk Strategy Analyst, you will focus on developing and refining customer strategies, including: Leading the development of diverse lending strategies Leveraging analytics and data insights to optimize and scale strategies for new customers Incorporating new data sources to enhance … decision-making and grow the lending portfolio Conducting broader customer analytics and analyzing behavioral trends REQUIREMENTS Experience working in fast-paced environments, with the ability to manage multiple projects Background in commercial or risk strategy, preferably within consumer lending Proficiency in SQL, with Python experience being highly advantageous Previous experience in a FinTech environment HOW TO APPLY Please More ❯

operating models, and technology blueprints that align IT strategy with business outcomes Strong grasp of TOGAF or equivalent frameworks Defining integration architectures connecting core platforms, policy admin systems, and customer touchpoints Experience with insurance-relevant regulations (Solvency UK, FCA Consumer Duty) Insurance Technology Depth: Hands-on experience with insurance vendor landscape (Guidewire, Salesforce Financial Services Cloud, or equivalent platforms … Understanding how cloud, data platforms, and AI enable transformation-underwriting automation, claims processing, customer analytics Proven ability to solution and implement tech-enabled platforms for Tier 1 insurance clients Leadership & Delivery: Led multi-disciplinary architecture teams through discovery, design, and delivery Comfortable presenting architectural strategies to senior stakeholders and defending technical decisions Commercially aware -spotting opportunities to grow More ❯