26 to 50 of 74 Customer Segmentation Jobs in London

days a week) Job Overview: We're looking for an experienced, strategic CRM Manager to lead the next phase of our customer lifecycle and email marketing strategy. As CRM becomes increasingly central to how we engage, retain, and grow our customer base, you'll own the development … sophisticated strategy that moves beyond campaign-based email to data-driven customer journeys across the full lifecycle. You’ll shape how we communicate with customers from onboarding and activation through engagement, retention, renewal, and win-back - using segmentation, automation, and experimentation to ensure the right message reaches ...

Location: DMGT HQ - High Street Kensington, London Position: Permanent About the Role We're looking for an Analytics Manager - Customer to lead analytics across acquisition and retention, helping us grow and optimise our subscriber base. This role sits within the Central Analytics team and works closely with Customer … reporting to uncover what drives acquisition, conversion, retention, and value, translating data into clear, actionable recommendations that shape business strategy. You will own the Customer analytics pillar end-to-end, helping to managing a team of analysts and ensuring that insight is delivered consistently, at pace, and with strong ...

Payments, Banking, FinTech, or Cards sector to support a range of analytical and reporting initiatives. This is an excellent opportunity to work on customer analytics, performance reporting, and dashboard automation within a fast-paced environment. Key Responsibilities Conduct backbook segmentation and customer analytics. Support propensity modelling … Cards , or Financial Services . Strong SQL skills for data extraction and analysis. Experience with Power BI, Tableau , or similar visualisation tools. Knowledge of customer segmentation, reporting, and analytics. Strong analytical and problem-solving capabilities. Excellent communication and stakeholder management skills. Desirable Exposure to Python ...

This is an opportunity for a Data Analyst to join a retail fashion buisness delivering insight across retail, customer and commercial functions. You'll work with stakeholders across the organisation, using data to support decision-making and performance improvement. The Company They are a consumer-focused business with … established retail presence and an expanding data function. Data is central to how they understand customer behaviour, measure performance and support growth. The role sits within a collaborative team and offers exposure to a range of business areas. The Role You will: Analyse customer, retail and finance data ...

Oracle CX Solution Architect Job Type: Permanent Location: London Working Hours: 40 hours per week (Full-time) Are you looking to lead large-scale customer experience transformation programs using Oracle CX Cloud technologies? We have an exciting opportunity for you - Oracle CX Solution Architect ! Careers at TCS: It Means … data platforms. Contribute to transformative projects within a global financial services environment. Design secure, scalable, and resilient solutions that support critical business operations and customer trust. The Role As an Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning ...

contribute to a culture of continuous learning. We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed … sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Amazon Connect Solutions Consultant . We look for people with the right cultural fit having what ...

Corporate strategy: Defining growth priorities M&A transaction support: VDD and CDD Product and services strategy: Value proposition & business case development Marketing strategy: Channel, customer segmentation, messaging Customer engagement: thought leadership research, playbooks, pitches, webinars, private events What you’ll do Consulting Directors are expected to divide ...

subscription products and user lifecycle. In this role, you will dive deep into subscriber behavior and churn patterns, develop models to project customer lifetime value, and help drive strategies to improve retention. You’ll work closely with our Growth, Product, and Editorial teams to ensure data-driven decision-making … action. Requirements What You Have You have 5+ years of experience in data analysis or data science, with a focus on user lifecycle, customer analytics, or subscription metrics. You bring advanced SQL skills and are comfortable querying and manipulating large datasets in a cloud data warehouse environment. You have ...

AreVML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world's leading creative companies, including the WARC … drive effectiveness and efficiency. Develop proposals and methodologies forData Planning; encompassing data-driven journey design, targeting personalisation, test and learnAnalytics & Data Science solutions; encompassing customer analytics (e.g. customer segmentation, predictive modelling), digital analytics (e.g. journey analysis, web/app, media analysis), business intelligence (e.g. dashboard reporting ...

data-led approach to decision-making across the business. Move quickly from idea to insight, testing hypotheses and delivering clear recommendations. Support analysis including customer segmentation, predictive modelling, cohort analysis and customer lifetime value modelling. Look for new ways to use data to solve real commercial problems. … Data-Driven Culture Maintain and develop reporting models and BI solutions. Enable self-service analytics across the business. Partner with Marketing to support customer data and insight. Help make data more accessible and useful to people across Hush. What We’re Looking For We’re looking for someone with ...

optimizing campaign performance to maximize subscriber acquisition at efficient CPA/ROAS targets across all EMEA markets. The ideal candidate is a data‐driven, customer‐obsessed self‐starter with deep expertise in programmatic media buying, DSP platform management (Amazon DSP, DV360), and performance optimization. You will … programmatic channel, from strategy and planning through execution and measurement — driving website traffic, maximizing gross adds, and improving the customer experience. You will work with agency partners and cross‐functional teams to build scalable programmatic campaigns, develop robust measurement frameworks (MMM/MTA), and champion automation and testing ...

into trusted, actionable insight. The role manages and develops a team of analysts, sets analytical standards and priorities, and partners with Sales, Account Management, Customer Success, Finance, Marketing, Product, and central RevOps teams to improve visibility, decision making, and commercial performance. The role combines hands‐on analysis with team … commercial relevance before publication. Revenue Analytics & Commercial Insight Deliver analysis across bookings, pipeline, conversion, sales velocity, renewals, churn, contraction, expansion, pricing, product mix, customer segmentation, and revenue performance. Translate complex analysis into concise commercial narratives, risks, opportunities, and recommended actions for revenue and executive leadership. Build driver‐based ...

across paid media, email marketing, social media, SEO and website activity. Identify trends, opportunities and areas for optimisation through detailed analysis of campaign and customer data. Business Intelligence & Reporting Design, develop, and maintain interactive dashboards using Microsoft Power BI. Create automated reports that improve visibility of marketing performance … automate data flows and processes. Insight & Decision Support Translate complex datasets into clear commercial insights and practical recommendations. Support campaign planning through audience segmentation and performance forecasting and identify new audiences using Cognism. Evaluate A/B testing and campaign experiments. Supporting the Digital Marketing team and contributing towards ...

data-led business where pricing decisions have a direct impact on commercial performance. You'll work across pricing, analytics, and business teams to improve segmentation, monitor performance, and support pricing strategy. The Company They are a customer-focused organisation investing in their pricing and analytics capability. Data plays … role in business decisions, with teams working closely together to drive performance and improve customer outcomes. They offer a collaborative environment with opportunities to develop technical and commercial skills. The Role You will support the development and delivery of pricing strategies across a large customer portfolio.Responsibilities include: Developing ...

scaling cross-functional marketing programs Experience with A/B testing or multivariate testing Experience communicating results to senior leadership Nice to have: customer segmentation, profiling, and targeting; audience segmentation and targeting; senior leadership presentations; Amazon DSP and/or Google DV360 campaign setup, audience creation ...

provides financial services and aims to help Britain prosper by supporting customers, businesses and communities. Задачи: Design, deliver and optimise CRM campaigns that drive customer engagement, retention and lifetime value across UK and EEA markets Own end-to-end delivery of multi-channel lifecycle campaigns across email, push … messaging and SMS Manage onboarding, activation and retention journeys Use data and customer insights to deliver personalised experiences Oversee campaign execution and quality assurance Test, learn and optimise initiatives to improve customer engagement and retention Advise stakeholders on best practices and emerging trends in lifecycle and retention marketing ...

deal scoring, and opportunity analysis. Role Description AI/ML Model Development: Support development of machine learning models for pricing optimisation, margin prediction, and customer segmentation. Build and maintain deal scoring and prioritisation models to assess strategic value and commercial risk. Apply techniques like regression, clustering, time series forecasting ...

Barclays Commercial Targeting and Modelling Manager, you will have responsibility for a named business line, and will drive the marketing strategy for customer contacts to deliver near-perfect/relevant targeting and commercial outcomes. You will have the opportunity to develop an end to end targeting strategy, including … direct mail. You will also be responsible for analysing performance trends and behaviour to identify opportunities to drive commercial benefits. Responsibilities Identification of customer needs, and development and delivery of a targeting strategy to support commercial plans. Working collaboratively across the team, deliver campaigns and analysis using a variety ...

primary operating layer rather than an occasional add‐on. You will love this role if you Enjoy owning CRM end to end, turning the customer lifecycle and commercial goals into a clear communications roadmap. Are genuinely AI‐native and are always looking for the next place to embed … onboarding, activation, adoption, renewal, win‐back and expansion, and writing the copy and emails yourself. Get energy from working across Data, Product, Sales and Customer Success to sharpen targeting and keep campaigns shipping on schedule. Enjoy running a constant test‐and‐learn programme, using AI to generate and evaluate ...

sector to join our growing team. The ideal candidate will be responsible for collecting, interpreting, and analyzing data related to network performance, customer usage, service delivery, and operational efficiency. Your insights will help drive strategic decisions, improve service quality, and optimize business processes. Key Responsibilities: Analyze large datasets from … network systems, CRM platforms, and customer usage logs. Monitor and report on key performance indicators (KPIs) such as uptime, latency, bandwidth usage, and customer churn. Develop dashboards and visualizations to communicate trends and insights to technical and non-technical stakeholders. Collaborate with engineering, customer service, and sales ...

Since 2006, we've been helping businesses optimise marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing Effectiveness, Customer analytics, Operational excellence, ESG & sustainability. With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver … ensuring delivery aligns with client objectives, profitability targets, and timelines.· Provide strategic oversight to clients, helping optimise marketing spend, enhance campaign performance, and improve customer segmentation and ROI.· Support partners and senior managers in client engagement, delivering strategic insights, shaping proposals, and contributing to RFPs/pitches· Continuously ...

modern pricing, packaging, deal governance, and commercial analytics across a growing SaaS organisation. This role acts as a key bridge between Sales, Finance, Product, Customer Success, Revenue Operations, and Data teams, ensuring pricing decisions are supported by trusted data, scalable architecture, and actionable insights. The successful candidate will lead … Pricing Data Design and maintain enterprise pricing data models across: Salesforce CRM CPQ platforms ERP and Finance systems Revenue Recognition systems Product usage and customer data sources Create unified commercial data architecture supporting: List pricing Contracted pricing Discounting Renewals Upsell and cross-sell performance Define metadata standards, governance processes ...

ownership, process ownership, delivery accountability and business relationship management. Service portfolio and governance experience. Practical experience defining service portfolios and catalogues, service boundaries, ownership, customer groups, access routes, service levels, governance forums, escalation paths and service‐lifecycle arrangements. Internal‐customer and service‐experience capability. Experience using customer … functional, operational and technology stakeholders. What you’ll be accountable for Assess the current GBS service‐management model, including the service portfolio, service definitions, customer groups, access channels, demand patterns, request and case handling, service ownership, governance, performance data, provider interfaces, enabling technology and the root causes of service ...

sustainably profitable ecommerce business will be central to achieving that. This is a rare opportunity to take a brand with real awareness, credibility and customer loyalty and build the DTC growth engine to match. The role This is a hands-on Director role with full ownership of the global … looking for someone who wants to sit above the detail. You will need to be comfortable getting directly into Meta, Google, Shopify, Klaviyo and customer data to understand what is happening and make commercially sound decisions. What you will own Full accountability for the global DTC P&L, annual ...

Data Science strategy for Product, ensuring that advanced analytics, data science, and AI methodologies are central to how we build great products and improve customer experiences. Serve as a trusted strategic advisor to senior Product and Engineering leadership, ensuring that data-driven decision making is embedded at the highest … decision-making processes. Take ownership of the most complex, high-profile analytical projects, translating ambiguous questions into clear, actionable recommendations that deliver commercial and customer value. Mentor, coach, and develop other Data Scientists and Analysts, fostering a culture of critical thinking, continuous learning, and technical excellence. Lead initiatives ...