CustomerSupportSpecialist page is loaded CustomerSupportSpecialist Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id J-048663 Are you passionate about great customer service, software and pets? IDEXX Veterinary Software London are looking for our next CustomerSupportSpecialist to join our team! This role is hybrid, based 3 days onsite in our Wimbledon, London office. This role will specifically be providing support for our ezyVet software. We have customers all over the world, so you'll get to help veterinary professionals from all over the globe. You'll provide support on complex workflow and technical … innovation to drive meaningful improvements in animal health. A bit more about the role, you will: Supporting veterinary customers all over the globe with high quality email and phone customer service relating to the use of our practice management software Efficiently problem solve and manage tickets until resolution Deliver training webinars focused on specific features of ezyVet - upskilling yourself More ❯
evolve, and create lasting impact. This is an exciting time to join IonOpticks as we launch this new chapter in its already outstanding growth What we are looking for Customer & Sales SupportSpecialist - an exciting opportunity to contribute to IonOpticks' international growth as it continues to redefine LC-MS in the field of proteomics globally. About the … role Reporting to the Customer Experience Manager the Customer & Sales SupportSpecialist plays a key role in facilitating and triaging support requests, maintaining internal customer data systems, and supporting the broader sales teams across Europe and North America. This position focuses on delivering timely, high-quality customer service, maintaining CRM data integrity, and … facilitating cross-team collaboration. What you will be doing This is a hands-on role reporting to and supporting the Customer Experience Manager and the Head of Global Sales and will/may include the following on a day-to-day basis. Provide and coordinate responses to support requests and general enquiries Meet expected standards for quality and More ❯
and current students make their life-determining decisions. This means that we need people like you to help us supercharge our growth and shape our future. As a Global Customer Implementation & SupportSpecialist , you'll lead the end-to-end technical deployment of our AI Assistant and Chat products, from configuration and environment setup to CRM integration … and troubleshooting. Acting as the primary contact for new and existing clients, you'll manage onboarding, provide Tier 2 support, and serve as the go-to expert for product knowledge. You'll ensure a smooth transition to live use and deliver confident, reliable post-deployment support. What you'll be doing You will split 50% of your time between … Onboarding and CustomerSupport Onboarding Lead the technical deployment of Assistant and Chat products, including configuration, environment setup, and integration deployment. Manage end-to-end onboarding for new clients and provide post-deployment support to ensure smooth operational use. Act as the primary point of contact and subject matter expert for product-related queries and guidance. Conduct More ❯
as part of the role. Employment type: Permanent Working Hours: Full time Salary: Competitive + Shares + Benefits We are looking for someone to expand and improve how we support and respond to customer service queries in the Eastern Time Zone. You will work alongside our customersupport manager, technology teams, and product owners to help … We provide a low latency, high throughput distributed messaging system to the e-trading Fixed-income markets. We are foremost a technology service provider, and the quality of our customer service is critical to our success. In this role, you'll work and learn collaboratively alongside every team at TransFICC and will be paramount to ensuring the service we More ❯