London, South East, England, United Kingdom Hybrid/Remote Options
AWD online
IT Support Technician/Second Line IT DesktopSupport Engineer An exciting opportunity for an IT DesktopSupport Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following roles, we’d also … like to hear from you: IT Support Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, DesktopSupport Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Farringdon/… days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Technician/Second Line IT DesktopSupport Engineer who enjoys delivering outstanding technical support and client service. As an IT Support Technician/Second Line More ❯
IT DesktopSupport Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT DesktopSupport Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT DesktopSupport Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT SupportMore ❯
IT DesktopSupport Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT DesktopSupport Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT DesktopSupport Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT SupportMore ❯
Job Title: DesktopSupport technician L2 Location: Onsite in various locations in London area Shift: Monday through Friday; Night shift (12 pm to 8 pm GMT ) Duration: One year contract with extensions on a yearly basis (PAYE position inside IR35) Start Date: December 1st, 2025 Pay: £ 25 per hour Principal Duties and Responsibilities: The DesktopSupport Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians and other IT teams to ensure seamless technology operations. Responsibilities Provide second-level technical support for desktops, laptops … software issues from Level 1 support. Install, configure, and upgrade operating systems and applications. Manage user accounts, permissions, and access controls in Active Directory and other identity management systems. Support network connectivity issues, including LAN, Wi-Fi, VPN, and remote access troubleshooting. Deploy and manage desktop imaging solutions for device rollouts and replacements. Assist in IT security initiatives More ❯
Job Title: DesktopSupport technician L2 Location: Onsite in various locations in London area Shift: Monday through Friday; Night shift (12 pm to 8 pm GMT ) Duration: One year contract with extensions on a yearly basis (PAYE position inside IR35) Start Date: December 1st, 2025 Pay: £ 25 per hour Principal Duties and Responsibilities: The DesktopSupport Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians and other IT teams to ensure seamless technology operations. Responsibilities Provide second-level technical support for desktops, laptops … software issues from Level 1 support. Install, configure, and upgrade operating systems and applications. Manage user accounts, permissions, and access controls in Active Directory and other identity management systems. Support network connectivity issues, including LAN, Wi-Fi, VPN, and remote access troubleshooting. Deploy and manage desktop imaging solutions for device rollouts and replacements. Assist in IT security initiatives More ❯
We are seeking a skilled and proactive DesktopSupport Engineer (L2/L2.5) to provide end-to-end technical support for desktops, laptops, and IT infrastructure. The role involves troubleshooting, escalation management, proactive system monitoring, and collaboration with internal IT teams to ensure high service availability and client satisfaction. Roles and Responsibilities: Provide L2/L2.5 level … support for end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows 10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for rapid restoration of normal IT services. Log, analyze … and resolve incidents and requests within defined SLAs. Perform daily proactive health checks on infrastructure and applications. Monitor desktopsupport remote network and IT infrastructure for potential issues. Ensure that service requests are handled and resolved by appropriately skilled teams. Provide support for Desktop SOE (Standard Operating Environment) across multiple platforms and applications. Manage asset and More ❯
We are seeking a skilled and proactive DesktopSupport Engineer (L2/L2.5) to provide end-to-end technical support for desktops, laptops, and IT infrastructure. The role involves troubleshooting, escalation management, proactive system monitoring, and collaboration with internal IT teams to ensure high service availability and client satisfaction. Roles and Responsibilities: Provide L2/L2.5 level … support for end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows 10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for rapid restoration of normal IT services. Log, analyze … and resolve incidents and requests within defined SLAs. Perform daily proactive health checks on infrastructure and applications. Monitor desktopsupport remote network and IT infrastructure for potential issues. Ensure that service requests are handled and resolved by appropriately skilled teams. Provide support for Desktop SOE (Standard Operating Environment) across multiple platforms and applications. Manage asset and More ❯
DesktopSupport Engineer 6 months Contract London £200 to £250 a day A well established firm is looking for an experienced desktopsupport engineer to join their IT team on a temporary contract. You will play a pivotal role in the organisation and act as first point of contact for all IT needs, part of your … day to day tasks will include Troubleshooting hardware and software issues 1st/2nd line supportSupport all VIP, Senior leaders and executives Networking issues The successful candidate should have the following skills Window server End user Support Azure Vritual Desktop VIP support (white glove) Financial experience 6 months Contract | London Based 5 days a More ❯
DesktopSupport Engineer 6 months Contract London £200 to £250 a day A well established firm is looking for an experienced desktopsupport engineer to join their IT team on a temporary contract. You will play a pivotal role in the organisation and act as first point of contact for all IT needs, part of your … day to day tasks will include Troubleshooting hardware and software issues 1st/2nd line supportSupport all VIP, Senior leaders and executives Networking issues The successful candidate should have the following skills Window server End user Support Azure Vritual Desktop VIP support (white glove) Financial experience 6 months Contract | London Based 5 days a More ❯
DesktopSupport Engineer Onsite £42K+ Benefits Global Law Firm DesktopSupport Engineer – Onsite £42K+ Benefits | Fantastic Career Growth | Global Law Firm Are you a proactive DesktopSupport Engineer who loves solving problems, helping people, and keeping tech running smoothly? Join a renowned global legal organisation where no two days are the same, your expertise … is valued, and your growth truly matters. What You’ll Be Doing Delivering Second Line floor support across PCs, laptops, mobile devices, printers, and meeting room tech. Managing user accounts (AD, Duo, MS Authenticator, McAfee) and ensuring new starters are fully set up for success. Supporting video conferences, meeting rooms and AV equipment, making sure everything runs without a … equipment setup, and maintaining accurate asset inventories. Updating knowledge bases, creating documentation, and contributing to technical improvements and project work. What We’re Looking For 2+ years’ experience in Desktop/Deskside/2nd Line Support. Strong troubleshooting across Windows, MS Office, Citrix, Duo, Outlook, and general hardware. Experience with AD, LDAP, networking basics (TCP/IP, DHCP, DNS More ❯
DesktopSupport Engineer – Onsite - to £42K+ Benefits | Fantastic Career Growth | Global Law Firm Are you a proactive DesktopSupport Engineer who loves solving problems, helping people, and keeping tech running smoothly? Join a renowned global legal organisation where no two days are the same, your expertise is valued, and your growth truly matters. What You’ll … Be Doing Delivering 2nd-line/floor support across PCs, laptops, mobile devices, printers, and meeting room tech. Managing user accounts (AD, Duo, MS Authenticator, McAfee) and ensuring new starters are fully set up for success. Supporting video conferences, meeting rooms and AV equipment, making sure everything runs without a hitch. Assisting with office moves, equipment setup, and maintaining … accurate asset inventories. Updating knowledge bases, creating documentation, and contributing to technical improvements and project work. What We’re Looking For 2+ years’ experience in Desktop/Deskside/2nd Line Support. Strong troubleshooting across Windows, MS Office, Citrix, Duo, Outlook, and general hardware. Experience with AD, LDAP, networking basics (TCP/IP, DHCP, DNS). Excellent communication, customer More ❯
DesktopSupport Engineer – Onsite - to £42K+ Benefits | Fantastic Career Growth | Global Law Firm Are you a proactive DesktopSupport Engineer who loves solving problems, helping people, and keeping tech running smoothly? Join a renowned global legal organisation where no two days are the same, your expertise is valued, and your growth truly matters. What You’ll … Be Doing Delivering 2nd-line/floor support across PCs, laptops, mobile devices, printers, and meeting room tech. Managing user accounts (AD, Duo, MS Authenticator, McAfee) and ensuring new starters are fully set up for success. Supporting video conferences, meeting rooms and AV equipment, making sure everything runs without a hitch. Assisting with office moves, equipment setup, and maintaining … accurate asset inventories. Updating knowledge bases, creating documentation, and contributing to technical improvements and project work. What We’re Looking For 2+ years’ experience in Desktop/Deskside/2nd Line Support. Strong troubleshooting across Windows, MS Office, Citrix, Duo, Outlook, and general hardware. Experience with AD, LDAP, networking basics (TCP/IP, DHCP, DNS). Excellent communication, customer More ❯
Junior DesktopSupport London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between 18,000- 25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who … completes our IT Traineeship. Junior DesktopSupport - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Junior DesktopSupport - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system … performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our recruitment partners in your area. Step More ❯
City Of Westminster, London, United Kingdom Hybrid/Remote Options
React Training
Junior DesktopSupport London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between 18,000- 25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who … completes our IT Traineeship. Junior DesktopSupport - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Junior DesktopSupport - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system … performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our recruitment partners in your area. Step More ❯
KT5, Berrylands, Greater London, United Kingdom Hybrid/Remote Options
React Training
Junior DesktopSupport London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who … completes our IT Traineeship. Junior DesktopSupport - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Junior DesktopSupport - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system … performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our recruitment partners in your area. Step More ❯
Employment Type: Permanent, Contract, Temporary, Part Time, Apprenticeship
SW1H, City of Westminster, Greater London, United Kingdom Hybrid/Remote Options
React Training
Junior DesktopSupport London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who … completes our IT Traineeship. Junior DesktopSupport - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Junior DesktopSupport - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system … performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our recruitment partners in your area. Step More ❯
DesktopSupport Engineer - Hedge Fund Location: London Contract: Contract - Up to £400 Inside IR35 We are seeking an desktopsupport engineer to join a dynamic technology team in a fast-paced financial environment. This role involves providing high-quality technical and operational support to traders, executives, and global business users. You’ll be part of … a small, collaborative team handling 1st and 2nd line incidents and requests, while working closely with senior engineers on more complex issues. What you’ll do: Deliver end-user support for traders, executives, and VIPs. Build, configure, and deploy desktops, laptops, and mobile devices. Support Microsoft applications, Bloomberg, Reuters, and other trading platforms. Troubleshoot hardware, software, and AV …/VC technologies. Manage incidents and requests via ServiceNow. Experience Required: 5+ years’ experience in enterprise IT support, ideally within buy side finance. Strong knowledge of Windows 10/11, Office 365, Azure/Intune, Active Directory, Citrix, VMware. Experience with Bloomberg, Reuters, Cisco telephony, and video conferencing tools. Excellent communication skills, with proven ability to support VIPs More ❯
DesktopSupport Engineer - Hedge Fund Location: London Contract: Contract - Up to £400 Inside IR35 We are seeking an desktopsupport engineer to join a dynamic technology team in a fast-paced financial environment. This role involves providing high-quality technical and operational support to traders, executives, and global business users. You’ll be part of … a small, collaborative team handling 1st and 2nd line incidents and requests, while working closely with senior engineers on more complex issues. What you’ll do: Deliver end-user support for traders, executives, and VIPs. Build, configure, and deploy desktops, laptops, and mobile devices. Support Microsoft applications, Bloomberg, Reuters, and other trading platforms. Troubleshoot hardware, software, and AV …/VC technologies. Manage incidents and requests via ServiceNow. Experience Required: 5+ years’ experience in enterprise IT support, ideally within buy side finance. Strong knowledge of Windows 10/11, Office 365, Azure/Intune, Active Directory, Citrix, VMware. Experience with Bloomberg, Reuters, Cisco telephony, and video conferencing tools. Excellent communication skills, with proven ability to support VIPs More ❯
DesktopSupport Engineer Join a global leader in online luxury fashion, where technology underpins every customer experience. This is a hands-on role supporting a fast-moving digital business — keeping people connected, productive, and secure across a dynamic environment. Role Overview: Location: SE7, London (onsite) Package: Competitive salary + shift allowance + benefits Industry: E-commerce/Technology … What You’ll Be Doing: Deliver first and second-line IT support for users across PC, Mac, and mobile devices. Troubleshoot software, hardware, and peripheral issues — ensuring minimal downtime. Support audio-visual setups for meetings, events, and presentations. Collaborate with internal IT and infrastructure teams to resolve core technical issues. Maintain system security, ensuring desktop and mobile … compliance with policies. Track and resolve support tickets promptly within SLA targets. Keep asset and change management systems accurate and up to date. Participate in shift-based support, occasionally covering alternate hours when needed. Main Skills Needed: Proven experience in desktop and end-user support in a corporate environment. Strong technical understanding of computer hardware, operating More ❯
Role: DesktopSupport Type: Contract Inside IR35 Duration: 12 Months Mode: Fully onsite (5 days in a week) Location: Baker Street London, UK Key Responsibilities: Provide Level 1 & 2 IT support for end users (hardware, software, network, and peripheral issues). Troubleshoot Windows/macOS systems, mobile devices (iOS/Android), and Microsoft Office applications. Manage incidents … and service requests via ticketing systems (e.g., ServiceNow, Jira). Perform laptop imaging, user onboarding/offboarding, and basic network troubleshooting. AV Support: Set up and support AV systems in conference rooms, including projectors, displays, microphones, speakers, and video conferencing platforms (Zoom, Microsoft Teams, Webex, etc.). Perform routine AV health checks and proactively maintain equipment. Provide live … event support for in-person, hybrid, and virtual meetings. Collaborate with vendors and facilities for AV maintenance and upgrades. VIP/Executive Support: Deliver high-priority, discreet, and professional IT support to C-level executives and VIP staff. Ensure fast resolution of issues with minimal disruption to executive operations. Maintain executive device setups, including laptops, mobile phones More ❯
Client: Global Hedge Fund Hybrid: 4 days per week in office/1 day per week WFH Overview: We are seeking a DesktopSupport Analyst to provide exceptional technical support to a global community of 500+ users in a Windows-based environment . The successful candidate will offer both onsite and remote assistance , troubleshooting workstation applications, access … control policies, remote access tools, and hardware issues. Key Responsibilities Provide 24x5 onsite and remote support to global users as required by the business. Participate in on-call weekend support on a rotational basis. Manage raised requests and incidents promptly, following internal runbooks , knowledge bases , and incident management processes. Collaborate with Level 2 and Level 3 internal/… supporting: Windows 10 , Windows Server 2012+ , and Microsoft Office Suite (Outlook, O365, Azure, OneDrive, DLP, SharePoint). Active Directory , Group Policy , remote access solutions , and software deployment tools . Desktop hardware installation, troubleshooting, and management . Demonstrated commitment to customer service excellence . Ability to work independently , follow up proactively on open issues, and manage multiple priorities in a More ❯
City of London, Greater London, UK Hybrid/Remote Options
Actus Search
Client: Global Hedge Fund Hybrid: 4 days per week in office/1 day per week WFH Overview: We are seeking a DesktopSupport Analyst to provide exceptional technical support to a global community of 500+ users in a Windows-based environment . The successful candidate will offer both onsite and remote assistance , troubleshooting workstation applications, access … control policies, remote access tools, and hardware issues. Key Responsibilities Provide 24x5 onsite and remote support to global users as required by the business. Participate in on-call weekend support on a rotational basis. Manage raised requests and incidents promptly, following internal runbooks , knowledge bases , and incident management processes. Collaborate with Level 2 and Level 3 internal/… supporting: Windows 10 , Windows Server 2012+ , and Microsoft Office Suite (Outlook, O365, Azure, OneDrive, DLP, SharePoint). Active Directory , Group Policy , remote access solutions , and software deployment tools . Desktop hardware installation, troubleshooting, and management . Demonstrated commitment to customer service excellence . Ability to work independently , follow up proactively on open issues, and manage multiple priorities in a More ❯
DesktopSupport Engineer – 5 days onsite London – Tuesdays to Saturdays Role: Permanent Location: London (Bond Street Station) Work pattern: 5 days on site (Tuesdays to Saturdays) Travel: International travel required Pay: £45-50K salary The Technology Support Engineer is a member of the Information Technology Department who is responsible for the day-to-day support … the team when appropriate Configures, deploys and supports physical and virtual computers and network equipment Assist in planning projects and participate in managing small initiatives Coordinate with IT Infrastructure, support team change/maintenance windows for infrastructure systems Performs routine software upgrades on network infrastructure to patch vulnerabilities Qualifications: 5+ years of relevant experience Monitors, troubleshoots, diagnoses, and resolve More ❯
DesktopSupport Engineer – 5 days onsite London – Tuesdays to Saturdays Role: Permanent Location: London (Bond Street Station) Work pattern: 5 days on site (Tuesdays to Saturdays) Travel: International travel required Pay: £45-50K salary The Technology Support Engineer is a member of the Information Technology Department who is responsible for the day-to-day support … the team when appropriate Configures, deploys and supports physical and virtual computers and network equipment Assist in planning projects and participate in managing small initiatives Coordinate with IT Infrastructure, support team change/maintenance windows for infrastructure systems Performs routine software upgrades on network infrastructure to patch vulnerabilities Qualifications: 5+ years of relevant experience Monitors, troubleshoots, diagnoses, and resolve More ❯
DesktopSupport Engineer – 5 days onsite London – Tuesdays to Saturdays Role: Permanent Location: London (Bond Street Station) Work pattern: 5 days on site (Tuesdays to Saturdays) Travel: International travel required Pay: £45-50K salary The Technology Support Engineer is a member of the Information Technology Department who is responsible for the day-to-day support … the team when appropriate Configures, deploys and supports physical and virtual computers and network equipment Assist in planning projects and participate in managing small initiatives Coordinate with IT Infrastructure, support team change/maintenance windows for infrastructure systems Performs routine software upgrades on network infrastructure to patch vulnerabilities Qualifications: 5+ years of relevant experience Monitors, troubleshoots, diagnoses, and resolve More ❯
