51 to 75 of 81 Head of Operations Jobs in London

Head of Service Operations

Location
Greater London, England, United Kingdom
management, and ESG reporting into a single, data-driven solution. In one year, we now have over 100,000 appliances under management, with some of the largest operators and investors in Europe, whose accounts we are expanding in alignment with our operational capacity. Iterum is building a compounding data … operating system for B2B appliances globally. We've proven the model, now we're scaling it to Series A and beyond. The Role As Head of Service Operations, you'll own the end-to-end delivery engine that makes our platform credible: a team of ...

Scale-Driven Head of Service Operations (Hybrid, Equity)

Location
Greater London, England, United Kingdom
Iterum is seeking a Head of Service Operations in London to own the end-to-end delivery engine for a growing platform. You will lead a team of seven today and scale throughput, performance, and cost efficiency while maintaining top-tier client relationships and rigorous operational ...

Head of Operations Excellence & Automation

Location
City Of London, England, United Kingdom
Equals Group PLC is seeking a Head of Operational Excellence, Process Improvement and Automation to drive efficiency across operations and commercial. You will triage issues, own automation initiatives, and establish documentation foundations for AI-enabled change. The role leads cross-functional teams and advances a 20% efficiency ...

Global Head of Payment Operations

Location
City Of London, England, United Kingdom
Group is seeking a Head of Payment Operations to lead the global payments team across multiple regions and own the vendor and commercial agenda. You will drive standardisation, risk controls and strategic payment product development while partnering with Engineering and Product to deliver the roadmap. The role ...

Head of Revenue Operations & AI-Driven Growth

Location
Greater London, England, United Kingdom
Hansen Technologies, a global software and services provider, seeks a Head of Revenue Operations in its London office. You will own the commercial operating system across Marketing, Sales and Customer Success, ensuring data integrity, accurate forecasting and a single source of truth for a multi-region … business with multiple currencies and contract models. You will lead a team of 5–6 professionals, drive dashboards and analytics, and partner with Finance, HR, and regional EVPs to enable data-led #J-18808-Ljbffr ...

Head of Managed Service Operations

Location
Greater London, England, United Kingdom
leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. This role involves managing operational frameworks, collaborating with various teams, and ensuring service excellence across the UK. The ideal candidate should have a deep understanding of live … service operations, the ability to innovate through automation, and strong leadership skills. This position is critical in shaping the strategic direction for service delivery and enhancing operational capabilities. #J-18808-Ljbffr ...

Global Head of Risk Operations & AI Transformation

Location
Greater London, England, United Kingdom
Airwallex is seeking a Senior Director/Head of Risk Operations to lead a globally distributed team responsible for defining procedures and delivering operational excellence across new client onboarding, periodic reviews and in-life behaviour. You will champion high standards for integrity, judgement and documentation ...

Global Head of Risk Operations & AI Transformation

Location
Greater London, England, United Kingdom
Airwallex is seeking a Senior Director/Head of Risk Operations to lead a global team responsible for onboarding, ongoing reviews and in-life risk management. The role requires setting procedures, ensuring high standards for integrity and documentation, and coordinating with Risk Product and Engineering to implement ...

Global Head of Data Solutions Operations · United Kingdom

Location
Greater London, England, United Kingdom
Walr is the service-first data collection company built for the fast and the ambitious. Founded in 2020, we exist to elevate the role of the market researcher - not by adding more tools to juggle, but by removing the operational heavy lifting so teams can focus on what truly … want impact, growth, and the chance to build something that truly matters, Walr is the place to be. About The Role: The Global Head of Data Solutions will lead our global data delivery function, ensuring the accurate, timely, and high-quality production of research data outputs. ...

Head of Claims Operations & Service Delivery

Location
Greater London, England, United Kingdom
Sompo Holdings, Inc. is seeking a Head of Claims Service Delivery in London to lead the end-to-end delivery of claims operations. You will drive service performance, governance, and continuous improvement across the claims lifecycle, partnering with underwriting, finance, IT, and risk teams. The role emphasizes … leadership of people, process optimization, and the strategic use of data and automation to enhance outcomes for clients and the business. #J-18808-Ljbffr ...

Head of Department: AI & Technology Security Operations

Location
Greater London, England, United Kingdom
Financial Conduct Authority Regulating financial services firms and financial markets in the UK, https://www.fca.org.uk/careers Requirements of the role As Head of AI & Technology Security Operations, you will join the DTI senior leadership team at a pivotal moment … multidisciplinary department, working across high-impact digital and AI initiatives to strengthen technology and AI risk management, improve resilience and enable the safe adoption of emerging technologies. Collaborating closely with Cyber & Information Resilience, DTI leadership, product teams and front-line divisions, you will play a key role in driving ...

Global Head of Onboarding & FinCrime Operations

Location
Greater London, England, United Kingdom
Airwallex is seeking a Head of Onboarding and FinCrime Operations to lead a global team responsible for defining procedures and delivering operational excellence in new client onboarding and periodic reviews. The role champions high standards of integrity, judgment and documentation within a fast-paced environment … with Risk, Product and Engineering to drive AI-driven transformation. The position is based in London or Singapore, offering the chance to shape risk operations at a #J-18808-Ljbffr ...

Head of AI Security & Tech Operations

Location
Greater London, England, United Kingdom
Financial Conduct Authority (FCA) is seeking a Head of AI & Technology Security Operations to lead a large, fast‐moving team across London, Leeds and Edinburgh. You will oversee AI vulnerability management, security operations, supplier risk, and continuity planning in an AI‐enabled digital environment. Reporting ...

Head of Network Operations – Scale & Automate Core Network

Location
Greater London, England, United Kingdom
HIVED is a London-based climate-tech startup building an all-electric first/middle-mile network. As Head of Network Ops, you will own the execution and performance of our 24/7 network, leading a multi-shift team across geographies to balance cost and quality. ...

Head of Network Operations — 24/7 Scale-Up Leader

Location
Greater London, England, United Kingdom
HIVED, based in London, is seeking a Head of Network Ops to lead HIVED’s first and middle-mile network across multiple shifts. You will drive performance, balance quality and cost per collected parcel, and scale the function across geographies. You will develop vision and strategy for Network ...

Global Head of Client Lifecycle & Data Operations

Location
City Of London, England, United Kingdom
ICAP in London is seeking a Global Head of Operational Services to lead the Client Lifecycle Management and Party Reference Data functions across EMEA, Americas and APAC. You will drive strategy, governance and operational performance, oversee onboarding, offboarding, data quality and regulatory controls, and partner with Compliance, Risk … Technology and Front Office. The role demands large-scale, global leadership, robust risk management, and a track record of transformational change in #J-18808-Ljbffr ...

Head of Security Operations & Engineering – Flutter Functions

Location
Greater London, England, United Kingdom
Develop and lead Security Operations and Engineering teams securing global services Form part of the Technology Operations leadership team and set and execute the Cloud Security Strategy Manage vendor relationships with AWS, Wiz, CrowdStrike, Cata Networks, Cribl, and Splunk Adopt Agentic AI in detection and response capabilities … consulting, and knowledge transfer Establish processes, procedures, policies, and KPI reporting for tooling and systems Promote continuous improvement through service enhancements and agentic automation of manual tasks Requirements Experience operating in a senior technology role within a fast-paced online/eCommerce organisation Extensive experience building, leading, and transforming ...

Global Head of Client Lifecycle & Data Operations

Location
City Of London, England, United Kingdom
ICAP Group is seeking a Global Head of Operational Services to lead the Client Lifecycle Management and Party Reference Data functions worldwide. You will drive governance, transformation, and operational excellence across EMEA, Americas, and APAC to improve client onboarding, data integrity, and risk management. You will partner with ...

Global Head of Client Lifecycle & Data Operations

Location
Greater London, England, United Kingdom
ICAP Group is seeking a Global Head of Operational Services to lead the global Client Lifecycle Management and Party Reference Data functions. The role requires strategic leadership, governance, and transformation across regions, delivering operational excellence, regulatory compliance, and client experience improvements. The successful candidate will manage globally distributed ...

Head of AI Security & Tech Operations

Location
Greater London, England, United Kingdom
Financial Conduct Authority in London is seeking a permanent Head of AI & Technology Security Operations. You will lead a large multidisciplinary department across AI security, resilience, incidents and supplier management, shaping IT strategy and risk governance. Based in London with roles in Leeds and Edinburgh, you will report ...

Global Head of Onboarding & FinCrime Ops

Location
Greater London, England, United Kingdom
Airwallex is seeking a Head of Onboarding and FinCrime Operations to lead a global team responsible for defining procedures and delivering operational excellence in new client onboarding and periodic review. You will champion high standards for integrity and documentation, manage 24/7 coverage, and drive … enabled transformations across Onboarding and FinCrime, ensuring scalable, compliant operations across markets. London or Singapore-based role with global impact. #J-18808-Ljbffr ...

Global Head of Legal Ops & AI Transformation

Location
City Of London, England, United Kingdom
Taylor Root is helping a leading international consumer products and ingredients business to appoint a Global Head of Legal Operations. The role will build a modern operations function, shape strategy, technology adoption, AI implementation and service delivery across the global legal, compliance and governance team. You will … lead the design of delivery models, implement AI-enabled transformations, manage spend and vendor relationships, and drive performance through KPI frameworks in a complex #J-18808-Ljbffr ...

Head of Data Operations & Governance

Location
City Of London, England, United Kingdom
Future Health in London is seeking an experienced Director of Data Operations & Governance to lead how we operationally manage and govern data at scale. Reporting to the Chief Data Officer, you will shape operating models, align data flows from suppliers to researchers, and ensure security, quality and compliance … across a world-leading health data programme. You will build and manage a team of Data Managers and influence cross-functional partners in Data, Technology, Product, Science, #J-18808-Ljbffr ...

EMEA Head of Websites & Digital Shelf Ops

Location
Greater London, England, United Kingdom
Diageo seeks a Head of Websites & Digital Shelf - EMEA to lead the regional Hub, prioritise demand, set execution standards and ensure high-quality delivery across markets. You will coordinate with Global teams, manage agencies and drive governance-driven improvements to digital platforms. You will shape activation, content localisation ...

Head of Complaints & Customer Trust — AI-Enabled Ops

Location
Greater London, England, United Kingdom
Zopa Bank seeks an experienced Head of Complaints to lead a high-impact, multi-product complaints function within our digitally-led bank. You will set direction, build controls, and shape AI-enabled transformation to ensure fair, compliant outcomes. You'll work across Product, Operations, Risk and Compliance ...