Canary Wharf, Greater London, UK Hybrid / WFH Options
Boston Consulting Group
methods across generative and evaluative research, including surveys, interviews and usability testing using tools such as Dovetail, Maze and UserTesting.com. * Expertise in user journeymapping, needs and sentiment analysis. * Proficiency in design and prototyping tools such as Figma and Adobe Suite. * Strong understanding of user-centered design principles More ❯
new products and features across multiple teams. User Research: Gather insights to synthesize business and user needs into tangible solutions. Workshop Facilitation: Lead journeymapping, storyboarding, and ideation sessions. Prototyping & Testing: Develop and test interactive prototypes to refine user experiences. UI & Data Visualisation: Balance aesthetics with usability, ensuring More ❯
to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journeymapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Digital Waffle
to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journeymapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design More ❯
at a global scale. What you'll be doing: Design intuitive, user-first experiences across mobile and web platforms Create wireframes, prototypes, and journey maps to bring ideas to life Run user research and usability testing to validate and sharpen your designs Champion accessibility, simplicity, and scalability across More ❯
at a global scale. What you'll be doing: Design intuitive, user-first experiences across mobile and web platforms Create wireframes, prototypes, and journey maps to bring ideas to life Run user research and usability testing to validate and sharpen your designs Champion accessibility, simplicity, and scalability across More ❯
stakeholders and uncover user and business needs. Identify pain points, opportunities, and potential service improvements across customer journeys. Produce high-quality outputs including journey maps, service blueprints, opportunity areas, and a final Discovery Report. Present findings and recommendations to senior stakeholders, ensuring buy-in for the next phase. More ❯
stakeholders and uncover user and business needs. Identify pain points, opportunities, and potential service improvements across customer journeys. Produce high-quality outputs including journey maps, service blueprints, opportunity areas, and a final Discovery Report. Present findings and recommendations to senior stakeholders, ensuring buy-in for the next phase. More ❯
produce high quality, detailed deliverables that are consistent with the brief (e.g. concepts, ideation, mock-ups, wireframes, prototypes, user stories, journeys, personas, user journeymapping etc.). Demonstrated experience in coaching and developing junior team members to reach their full potential. Relevant product knowledge including knowledge of Adobe More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
Do: Champion human-centred design across the full service lifecycle Use research insights to inform design decisions and strategy Create UX assets personas, journey maps, wireframes , and prototypes Code quick, testable prototypes in HTML, CSS, JavaScript when needed Ensure designs are inclusive , accessible and aligned with GDS standards More ❯
architectures and concept designs to communicate ideas and iterate on design solutions. Collaborate with stakeholders to develop comprehensive as-is and to-be journey maps that depict user flows across various touchpoints within digital products. Create high fidelity prototypes to test designs internally and with users identifying any More ❯
the products, conduct competitor analysis, present findings and recommend evolutions of the products Use all the available methods from ideation, user research, user journeymapping, UX, prototyping, to launching the MVP and go-to-market strategy Define and deliver the operating plan to continually improve online traffic and More ❯
to assess improvement opportunities through data analysis and by mapping of existing processes using tools like value stream maps, SIPOC, Swim Lane, Customer journeymapping etc. by identifying the defects/gaps in upstream and downstream processes. Audits ongoing and completed projects to optimize resources and verify sustained More ❯
definitions and modelling as applied to solution design within Salesforce, the wider customer ecosystem and its application to integration design. Experience in customer journeymapping would highly desirable. Qualifications Educated to degree level or equivalent experience in I.T. TOGAF or BCS Certification (Desirable) Benefits of working at Canada More ❯
definitions and modelling as applied to solution design within Salesforce, the wider customer ecosystem and its application to integration design. Experience in customer journeymapping would highly desirable. Qualifications Educated to degree level or equivalent experience in I.T. TOGAF or BCS Certification (Desirable) Benefits of working at Canada More ❯
in product roadmapping, including use of tools such as (but not limited to) Roadmunk, ProductPlan • In-depth knowledge of user experience and UX journeymapping methodologies. Previous experience applying AI within a B2B media environment would be highly prized. Therefore, knowledge of programming languages, machine learning, LLMs, and More ❯
in product roadmapping, including use of tools such as (but not limited to) Roadmunk, ProductPlan • In-depth knowledge of user experience and UX journeymapping methodologies. Previous experience applying AI within a B2B media environment would be highly prized. Therefore, knowledge of programming languages, machine learning, LLMs, and More ❯
ensuring scalability, efficiency and alignment with the broader technology stack Support Discovery and Planning Phases: Driving early-stage discovery activities, supporting workshops, user journeymapping and test cases/plan development. Collaborating with architects and delivery leads to align platform capabilities with broader business goals, technical architecture and More ❯
most recognizable brands, to deliver services to augment their ability to execute a CX program, including program design, maturity assessments, program reviews, customer journeymapping, listening post designs, etc. This highly-visible role will interface with client stakeholders at different levels of an organization to gain a deep More ❯
into actionable web initiatives. Excellent stakeholder management skills, able to navigate complex, international environments. Experience in marketing automation, data-driven decision-making, and journey mapping. For more information, please apply here or email Chris on Christopher.rolfe@bruinfinancial.com. More ❯
into actionable web initiatives. Excellent stakeholder management skills, able to navigate complex, international environments. Experience in marketing automation, data-driven decision-making, and journey mapping. For more information, please apply here or email Chris on Christopher.rolfe@bruinfinancial.com. More ❯
roadmap that aligns with company objectives and market trends. Translate roadmap into actionable strategies to drive product growth and innovation. Define and maintain journey maps to understand user journeys by persona. Own and prioritize product backlog, ensuring alignment between stakeholders and technology. Conduct market research and user interviews More ❯
Yotpo is essential, while experience with Loyalty Lion or similar loyalty platforms is a plus. Highly proficient in campaign setup, email communications, customer journeymapping, and dynamic functionality. Strong attention to detail. Proven project management abilities. Excellent problem-solving skills. Enthusiastic self-starter with a hunger to learn. More ❯
Yotpo is essential, while experience with Loyalty Lion or similar loyalty platforms is a plus. Highly proficient in campaign setup, email communications, customer journeymapping, and dynamic functionality. Strong attention to detail. Proven project management abilities. Excellent problem-solving skills. Enthusiastic self-starter with a hunger to learn. More ❯
and enhancements. Understanding User Behaviour Deeply understand user behaviour, needs, and pain points on both sides of the marketplace. Create user personas and journey maps to inform product design and development. Collaborate with UX/UI designers by providing data-driven insights that can be used to optimise More ❯
