26 to 50 of 60 Knowledge Management Jobs in London

and process implementation within our consulting business unit. You will work closely with clients to ensure the timely delivery of high-quality services and successful project outcomes. Tasks: Independent management of industry or governmental projects. Responsible for coordinating and continuously following project status and milestones with all stakeholders in a defined communication structure. Supporting clients onsite (up to … and offsite and ensuring client needs are communicated and coordinated within the project. Performing stakeholder assessments and stakeholder management activities. Preparation, coordination, roll-out and reporting of projects. Supporting the internal definition and implementation of processes, procedures and best practices. Maintaining our internal knowledge management database. Oversight of lessons learned and internal improvement activities Support and oversight … excel in this role, you should possess the following qualifications and experience: A master’s degree or a bachelor’s degree Minimum 5 years of relevant experience in project management Project certification (e.g., Prince2 or equivalent) Quality management or quality assurance experience Excellent communication skills verbally and in writing in English and one other European language Ability to More ❯

a notable reputation and experience in our space (MSP/VAR/Systems Integrator). • Proven ability to manage and develop a growing, technically adept pre-sales team. • Strong knowledge of the IT landscape with a focus on enterprise IT solutions and services, with strong Cisco and Microsoft experience, yet vendor-agnostic. • Extensive experience in conducting pre-sales activities … including requirement scoping and estimation and go-to-market. • Competence in presenting to internal and external clients at C-suite and management level • Experience in designing resource, services, and managed services-led opportunities. Soft Skills: • Effective leadership, team development and mentoring capabilities. • Strong inter-company communication skills • Strong commercial acumen and business sense • Demonstrated personal drive, initiative, and flexibility. … improvement. • Coordinate with other key business units (sales, operations, finance, transition, support services, and third parties) to ensure timely and high-quality proposal submissions. • Create and maintain an effective knowledge management system to support all phases of the opportunity lifecycle, promoting standardisation, automation, and efficiency through templates and best practices. • Take responsibility for your team's development and More ❯

Knowledge Systems Analyst A global law firm has a requirement for a Knowledge Systems Analyst to join their KM team and assume a role in which the successful candidate will be acting as a conduit between lawyers, stakeholders and technology functions as a part of the firms continuous improvement programme aligned to Knowledge Sharing. The role has … that enjoys the challenge of learning and understanding a variety of systems and operating in a Systems Analyst or Product Owner capacity. The primary objectives and responsibilities in this Knowledge Systems Analyst role include, but are not limited to: Acting as subject matter expert in BAU and project team meetings related to development of Knowledge Systems Developing an … in-depth understanding of a variety of systems relating to Knowledge Management in the firm Ensure that data in Knowledge Systems is fit for purpose and classified appropriately Acting as a conduit between multiple stakeholders to communicate strategy, timelines, objectives and to define and relay user requirements Work with Knowledge Lawyers and technical teams to develop More ❯

Our Client is a Global organisation who are looking to recruit a candidate with experience as a Sales Operation Administrator. You will have experience of working vendors and vendor management, negotiating food contracts in commodities trading particularly trading of grain. For this position the Client would like to meet candidates with at least 5 to 10 years experience. Key … issues. To manage and optimize business processes of LDNPA, working with the relevant sales staff, administrative staff, corporate departments including LPC, logistics division, accounting & finance etc. To impart her knowledge and experience of internal systems such as ECC, SAP module, PRISM, STC, MGM etc. to other administrative staff to improve operational efficiency and accuracy. To educate new administrative staff … and junior administrative staff As a senior staff in the department to show leadership and improve teamwork. Archive information management of LDNPA, including archives and records management in case of an internal audit to ensure knowledge management and transfer among the department members To manage LDNPA’s administrative tasks (booking of hotels and transport, conference arrangements More ❯

customers meet defined business rules and agreed performance standards. Performing the primary role in our customer support by continually improving the service to reduce disruption and increase self service. Knowledge management is a core competency in this role to ensure efficient delivery of services. Key Responsibilities: Provide advice, support, guidance and training to customers Develop SME knowledge … customers informed of industry developments relevant to the service. Develop, review, improve and maintain processes and procedures. Propose, drive and implement continuous service improvement. Document processes and procedures. Provide knowledge management content and enhance the Knowledge Management systems and maintenance. Capabilities and competencies: Critical: Proficient in Microsoft Office (Word, Excel and PowerPoint). • Ability to translate … execution of tasks, with the flexibility to adapt to shifting priorities, demands and timelines, as directed. • Be able to engage with and proactively build positive relationships with customers Developing knowledge of the GB electricity market arrangements Developing knowledge of BSC Procedures, including Settlements, Credit, payment and Contingency arrangements Developing knowledge of the roles and responsibilities of BSC More ❯

Your mission As a Sales Enablement Specialist, you will play a pivotal role in empowering our sales teams by equipping them with the training, resources, and knowledge needed to drive revenue growth. You will own the end-to-end onboarding experience for new hires, ensuring they ramp up quickly and effectively. In this role, you will be responsible for … building and maintaining a structured, searchable knowledge base, ensuring that sales teams have quick access to critical information. You will develop and deliver engaging enablement programs, including product training, and sales playbooks that enhance messaging consistency and product knowledge. You will continuously measure and optimise enablement effectiveness, using data-driven insights and stakeholder feedback to refine programs. By collaborating … time. Own the end-to-end onboarding program, includinglogistics, scheduling, content creation,deliveryand measurement. Act as the first point of contact for new hires, setting them up for success. Knowledge Management: Perform a comprehensive audit of all existing enablement content andidentifygaps, redundancies, and outdated materials. Develop a structured, searchable knowledge base that enables teams to find critical More ❯

blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … access to relevant commercial materials through Vantage, PA teams and self-service tools like NAVI. Support the development of offer specific content in partnership with PA Business Development, Offer Management and BCG Vantage teams. Competitive intelligence: Gather and analyze information on competitive offers on differentiating IP or business models of key competitors on adhoc basis as asked, eg to … X powered offers and align on specific go-to-market plans that PAs are driving and how to integrate X (incl. customized content needed, specific campaigns, priority clients). Knowledge Management: Work closely with the PA teams and BCG Vantage to align on top commercial priorities. Work with the BCG Vantage to ensure key knowledge assets are More ❯

your functional area, collaborating across geographies and business units to deliver consistent and scalable solutions. This role requires a mix of strategic leadership, solution design expertise, and strong people management skills to grow and develop a high-performing team. In your role as practice area lead, you will be responsible for ensuring that EX3 is enabled to deliver high … to ensure solutions are designed around client needs. Act as the key escalation point for complex delivery challenges within your area. Ensure alignment with overall business and client objectives. Knowledge Management and Documentation Establish and maintain functional documentation aligned with the company methodology. Ensure consistent use of templates and best practices across all project teams. Sales Support and … of experience in solution design and delivery within SAP or related functional areas. Proven experience in leading and developing teams in a consulting or solution delivery environment. Deep functional knowledge of SAP and non-SAP platforms relevant to your practice area. Strong experience in global project delivery and complex solution management. Experience working with senior stakeholders and influencing strategic More ❯

manual workload, improving overall efficiency. Enhance Monitoring Tools : Improve tools for monitoring and mitigating site incidents, and conduct reliability audits and tests to strengthen eBay's reliability and incident management capabilities. Incident Management : Act as Incident Commander to drive resolution of major incidents, manage alarms, and ensure effective communication with leadership and partner teams. What you will bring … in large-scale internet/server environments, including cloud computing and multi-tier architectures. Experience with delivering solutions with software engineering skills including Java, Python, GO, etc Strong incident management and leadership skills, with excellent technical triage and troubleshooting abilities, especially during crises. Expert knowledge in large-scale web operations, including web-based Java/J2EE architectures, JVM … and databases (both relational and NoSQL). Experience in android and iOS application debugging. Experience with observability tools such as Grafana and Prometheus, and skills in documenting procedures for knowledge management. Strong interpersonal and communication skills to thrive in fast-paced, dynamic environments. NOTE: As part of the operation staff members of the SEC work a fixed shift. This More ❯

agreements or deviations from standard policies. Partner with vendors to resolve escalated issues, conducting root cause analysis to implement sustainable solutions. Drive service improvement initiatives by identifying and addressing knowledge gaps through data signals (e.g., NPS, quality monitoring). Process Optimization & Partner Support Develop and refine processes, policies, and communication guidelines to close service gaps. Act as a point … for onboarding tasks prior to partner launch. Collaborate with internal teams (e.g., Channel Operations, Technology, Partner Connect) to ensure a seamless transition to business as usual (BAU). Training & Knowledge Management Coordinate and deliver training sessions for new and existing partners, focusing on policies, tools, and systems. Mentor and coach internal teams and vendor agents to ensure continuous … skill and knowledge enhancement. Support strategic partner calls with business development teams, addressing servicing-related inquiries. Cross-functional Collaboration Work closely with sales and business development teams on servicing requirements for RFPs and strategic partner meetings. Drive cross-departmental projects to enhance tools, reporting, and agent systems, ensuring alignment with service needs. Act as a liaison between stakeholders to More ❯

ensuring all queries are handled and escalated appropriately. Compliance Support : Help track and ensure compliance with relevant HR policies and regulations by maintaining accurate records and assisting with audits. Knowledge Management : Contribute to the maintenance of internal People Team resources, ensuring easy access to relevant policies, procedures, and FAQs. Collaboration : Work closely with the broader People team and More ❯

Knowledge & Information Manager - M365 Migration & Project Support This will be a 6 month minimum assignment. Day rate is £450 per day, Outside IR35. You must hold a current/valid SC clearance to apply. Key Responsibilities: Provide oversight of information systems, records management, data governance, and knowledge management. Embed best practice around information architecture, IP, and asset … register processes. Advise stakeholders and staff on records and knowledge management matters. Attend key project and governance meetings. Skills & Experience: Relevant RQF Level 3 qualification. Experience with content management systems and database management. Strong technical understanding of taxonomies, glossaries, metadata, and information standards. Excellent stakeholder and risk management capabilities. This role offers a great opportunity to … influence how knowledge is captured and shared across high-impact transformation projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to More ❯

Knowledge & Information Manager - M365 Migration & Project Support This will be a 6 month minimum assignment. Day rate is £450 per day, Outside IR35. You must hold a current/valid SC clearance to apply. Key Responsibilities: Provide oversight of information systems, records management, data governance, and knowledge management. Embed best practice around information architecture, IP, and asset … register processes. Advise stakeholders and staff on records and knowledge management matters. Attend key project and governance meetings. Skills & Experience: Relevant RQF Level 3 qualification. Experience with content management systems and database management. Strong technical understanding of taxonomies, glossaries, metadata, and information standards. Excellent stakeholder and risk management capabilities. This role offers a great opportunity to … influence how knowledge is captured and shared across high-impact transformation projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to More ❯

Knowledge Systems Adviser - Law - London A global law firm has a requirement for a Knowledge Systems Adviser to join their KM team and assume a role in which the successful candidate will be acting as a conduit between lawyers, stakeholders and technology functions as a part of the firms continuous improvement programme aligned to Knowledge Sharing. The … The primary objectives and responsibilities in the role include, but are not limited to: Acting as subject matter expert in BAU and project team meetings related to development of Knowledge Systems Developing an in-depth understanding of a variety of systems relating to Knowledge Management in the firm Ensure that data in Knowledge Systems is fit … for purpose and classified appropriately Acting as a conduit between multiple stakeholders to communicate strategy, timelines, objectives and to define and relay user requirements Work with Knowledge Lawyers and technical teams to develop artificial intelligence-based processes for the identification, classification, and extraction of data from the firm s collection of legal documents The creation, dissemination, and maintenance of More ❯

Knowledge Systems Adviser - Law - London A global law firm has a requirement for a Knowledge Systems Adviser to join their KM team and assume a role in which the successful candidate will be acting as a conduit between lawyers, stakeholders and technology functions as a part of the firms continuous improvement programme aligned to Knowledge Sharing. The … The primary objectives and responsibilities in the role include, but are not limited to: Acting as subject matter expert in BAU and project team meetings related to development of Knowledge Systems Developing an in-depth understanding of a variety of systems relating to Knowledge Management in the firm Ensure that data in Knowledge Systems is fit … for purpose and classified appropriately Acting as a conduit between multiple stakeholders to communicate strategy, timelines, objectives and to define and relay user requirements Work with Knowledge Lawyers and technical teams to develop artificial intelligence-based processes for the identification, classification, and extraction of data from the firm’s collection of legal documents The creation, dissemination, and maintenance of More ❯

CMS has a rare and exciting opening for a Senior Knowledge Support Executive in London. Join a collaborative team and gain valuable experience and insight into the creation and management of know-how and the use of innovation and technology. About the role The successful applicant will be working with the Banking Knowledge Team (BKT), supporting busy … project, energy and asset finance, restructuring and insolvency, fintech and digital assets. You will provide dependable, detail-oriented, proactive and responsive administrative and organisational support, ensuring efficient and accurate management of their schedules, communications, and knowledge project workflows. The role requires anticipating needs and effectively prioritising competing tasks with minimal supervision, enabling the BKT to focus fully on … their legal expertise and strategic knowledge management objectives. In this role, you can expect to get involved in a variety of work including: Knowledge Bulletin & Briefings: Lead the weekly production of the Banking knowledge bulletin, coordinating content updates, formatting, and distribution across internal platforms. Training & Events Support: Coordinate all aspects of internal Banking training sessions, know More ❯

Business engagement: act as a liaison between IT and front office teams, translating business needs into configuration actions Operational resilience: ensure system robustness and contribute to business continuity planning Knowledge management: create, maintain and update working instructions and documentation ensure knowledge capture and transfer is a mandatory and ongoing function of the role contribute to a centralised … knowledge base to support team learning and operational efficiency Testing & change management: participate in functional and user acceptance testing (FAT/UAT) for projects impacting eCommerce IT Callout & support expectations: participate in an on-call rotation to support critical issues outside of business hours Good working knowledge of FX and Precious Metals trade processing, trade types, and … straight-through processing. Strong knowledge of 3rd party trading and market data platform providers such as Bloomberg, Refinitiv, TT and Ffastfill. Familiarity and experience with API integrations, FIX onboarding and web services. Strong analytical and problem-solving skills with the ability to diagnose and resolve issues. Self-motivated and able to work independently as well as part of a More ❯

Business engagement: act as a liaison between IT and front office teams, translating business needs into configuration actions Operational resilience: ensure system robustness and contribute to business continuity planning Knowledge management: create, maintain and update working instructions and documentation ensure knowledge capture and transfer is a mandatory and ongoing function of the role contribute to a centralised … knowledge base to support team learning and operational efficiency Testing & change management: participate in functional and user acceptance testing (FAT/UAT) for projects impacting eCommerce IT Callout & support expectations: participate in an on-call rotation to support critical issues outside of business hours Good working knowledge of FX and Precious Metals trade processing, trade types, and … straight-through processing. Strong knowledge of 3rd party trading and market data platform providers such as Bloomberg, Refinitiv, TT and Ffastfill. Familiarity and experience with API integrations, FIX onboarding and web services. Strong analytical and problem-solving skills with the ability to diagnose and resolve issues. Self-motivated and able to work independently as well as part of a More ❯

through world-class enablement and education. You will also lead the development of AI-powered sales enablement tools and self-service customer portals that streamline access to documentation and knowledge across the legal tech ecosystem. You will work closely with customers, internal teams, and the wider legal tech market to surface insights from customer and market signals, inform strategic … Build content libraries and dynamic enablement platforms that support sales productivity, accelerate onboarding, and improve win rates. Collaborate with revenue teams to ensure alignment of training and messaging Customer Knowledge Portals & Self-Service Develop AI-enhanced customer portals for product documentation and knowledge management in collaboration with engineering and CX teams. Implement taxonomy and content architecture strategies … bias for data-driven decision-making and iterative improvement. Bonus Qualifications Experience in legal tech or adjacent domains (e.g., legal research, CLM, eDiscovery, legal ops). Background in product management, technical marketing, or strategy consulting. Top of Form About Morae: Morae is a dynamic, high-growth organization that provides an integrated suite of solutions to corporate law departments and More ❯

design identifying potential stakeholders. Benefit analysis – Evaluate the strengths and weaknesses of identified benefits analysis and lead on identifying business-related actions that will assist with project delivery. Stakeholder management and engagement – Engage with business owners, business change lead sand users to ensure delivery of common purpose. Facilitation – Work with business owners and business users to identify needs. System … exit and/or no/no go criteria; defect analysis; forms and templates; guidance; business case. Person Specification: You will have the following skills or proven experience: Requirements Management Solutions Development Planning Risk & Issue Management Quality Management Business Change and Implementation Stakeholder Engagement Change Control Business Case Development Benefits Management Knowledge Management About More ❯

design identifying potential stakeholders. Benefit analysis – Evaluate the strengths and weaknesses of identified benefits analysis and lead on identifying business-related actions that will assist with project delivery. Stakeholder management and engagement – Engage with business owners, business change lead sand users to ensure delivery of common purpose. Facilitation – Work with business owners and business users to identify needs. System … exit and/or no/no go criteria; defect analysis; forms and templates; guidance; business case. Person Specification: You will have the following skills or proven experience: Requirements Management Solutions Development Planning Risk & Issue Management Quality Management Business Change and Implementation Stakeholder Engagement Change Control Business Case Development Benefits Management Knowledge Management About More ❯

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one … also lead initiatives of various sizes to tackle the needs and issues that arise when growing as an organization. For instance, suggest evolutions to roles and responsibilities, better organize knowledge management, or work on large-scale projects related to quality management and production stability. Federate : You contribute to the general well-being of the team, upon opportunity … expect demonstrated experience in helping technical teams build and run in a fast-paced environment, with the right touch of processes and empowerment of individuals. Technical project/product management, engineering management, quality engineering, and production-related roles are typically the kind of roles where such an experience is demonstrated, but we are open to a diversity of More ❯

Sr. Software Development Engineer, CS Knowledge Job ID: Amazon Development Centre (London) Limited Do you thrive on solving complex problems with simple solutions? Would you like to drive innovation for Amazon's Customer Service (CS) global customers influenced by Gen AI solutions? Join Amazon Customer Service (CS) technology organization as a Software Development Engineer on our platform level horizontal … Store (GCS) and other diverse set of contents. Our investments optimize content discoverability, implement advanced search algorithms, and ensure accurate query results. We support content indexing, content chunking, taxonomy management, and multilingual search functionalities. We enable seamless access to support content for both customer self-service and associate systems serving billions of monthly requests globally. If you're passionate … Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers to support Amazon products and services that they purchase. We achieve this by setting the knowledge strategy for all verticals like Retail, Digital, Shipping and Delivery Service, Amazon Business etc. and accelerating the delivery of seamless support experiences across Amazon's diverse set of products. More ❯

Diagnose and resolve complex production software issues across multiple products and services • Perform comprehensive troubleshooting and root cause analysis for technical challenges • Provide timely and effective support through ticket management and customer communication Software Development and Maintenance • Develop and implement operational tools and automation solutions using Ruby, Rails, Java, Python, and shell scripting • Maintain and configure software systems in … to ensure system reliability and performance • Manage software deployments and support infrastructure in AWS and web technology environments • Create and maintain system and support status reports Team Collaboration and Knowledge Management • Coordinate support issue handoffs within the team • Develop and contribute to a comprehensive team knowledge base • Collaborate with cross-functional teams to improve operational excellence Product … and Service Ownership • Take ownership of digital products or system components • Ensure adherence to service level agreements (SLAs) • Coordinate customer notifications and workflow management BASIC QUALIFICATIONS - Bachelor's degree in Computer Science or related area - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C# or Rust - Experience with distributed systems at scale More ❯

delivered and measured. Work in a high-growth environment, selling a world-class multi-tenant cloud software application Represent a product set that is at the forefront of project management, resource management, knowledge management, and collaboration technology What you Bring to the Role Minimum 10+ years experience of quota carrying complex application software (SaaS preferred) sales … Strong organizational skills while maintaining accurate weekly sales forecast. Innovative, competent with proven success in building relationships within existing and targeted accounts. Strong work ethic, self-discipline and time management skills. Achieve or exceed quarterly goals and production levels as defined by sales management. Additional Experience Experience running online presentations (Zoom, Google Hangouts, etc) Working knowledge of or More ❯