Knowledge Management Jobs in London

26 to 50 of 113 Knowledge Management Jobs in London

Head of Data Science (Hiring Immediately)

London, UK
Hybrid / WFH Options
Carmoola
the regulatory environment, especially responsible lending (creditworthiness/affordability) Experience in using the latest data science techniques to enhance decisioning Strong background in risk management Benefits Why Join Carmoola? Competitive salary (£120-£140k, depending on experience) Equity/options package The opportunity to build and shape a data science … United Kingdom 20 hours ago London, England, United Kingdom 5 days ago London, England, United Kingdom 2 months ago Global Head of External Data Management (Knowledge Management) - London London, England, United Kingdom 1 week ago London Office - Head of Data and Analytics - Hybrid (M/F/… England, United Kingdom 3 weeks ago Head of Agriculture and Biofuel Analytics (Hybrid) London, England, United Kingdom 17 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr More ❯
Employment Type: Full-time
Posted:

Support Analyst, Portfolio Management System

London, United Kingdom
FactSet
Support Analyst, Portfolio Management System Support Analyst, Portfolio Management System Apply locations London, GBR time type Full time posted on Posted 2 Days Ago job requisition id R27340 LiquidityBook, a FactSet company, is a leading financial technology firm delivering innovative software solutions to hedge funds, asset managers, banks … expertise to our expanding global client base. We are seeking a skilled and detail-oriented Support Analyst to join our team supporting our Portfolio Management System (PMS). The successful candidate will provide technical support, resolve complex issues, and ensure seamless operation of our PMS platform. This role involves … processes and regulatory requirements. Collaboration: Work closely with QA and development teams to identify and report system bugs and provide feedback on new features. Knowledge Management: Develop and maintain technical knowledge of the PMS, staying updated on new features and enhancements to provide expert support. Process Improvement More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Coordinator, Project Management Team

London, United Kingdom
Baker & McKenzie Rechtsanwaltsgesellschaft mbH
service delivery and support analysis, and design workshops Collate information for project updates and adapt report templates for new projects Support scope clarification and management efforts on projects Identify own training needs and actively participate in training related to LPM topics Tailor and reuse existing templates and make suggestions … Source information at LPM request for proposals and pitches Build a network of professional colleagues across the range of PBS and legal functions, including Knowledge Management, Business Development, Finance, and IT and with external stakeholders Offer ad hoc support and PM expertise to non-LPM initiatives Travel requirements … by client requirements and other internal and external events related to the Professional Business Services function. About the team Function Actively support the project management of strategic matters and portfolios of matters to improve quality, profitability, speed, tractability, and transparency with an emphasis on repeatability, scalability, and pace. Drive More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technology Service Delivery Manager (Hiring Immediately)

London, UK
LIV Golf
and technically proficient Technology Service Delivery Manager to join our global IT team. This role demands a unique blend of technical expertise and service management acumen to ensure the seamless delivery and support of critical IT services across our geographically dispersed workforce. You will be a key player in … optimizing our IT infrastructure, applications, and security, while ensuring exceptional user experiences and adherence to strict service level agreements. Responsibilities Service Delivery & Infrastructure Management: Oversee the day-to-day delivery of IT services, encompassing infrastructure, applications, and end-user support, ensuring alignment with SLAs and operational standards Proactively monitor … IT solutions, ensuring scalability, security, and performance Stay abreast of emerging technologies and industry best practices, evaluating their potential impact on service delivery Vendor Management & Collaboration: Manage relationships with key technology vendors and service providers, ensuring contractual obligations are met and service levels are maintained. Negotiate contracts and service More ❯
Employment Type: Full-time
Posted:

Data & AI Director - Data Management (Hiring Immediately)

London, UK
TN United Kingdom
Social network you want to login/join with: Data & AI Director - Data Management, London col-narrow-left Client: KPMG Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 6560c0460c33 Job Views: 1 Posted: 08.05.2025 Expiry Date: 22.06.2025 col-wide Job … Description: Data & AI Director – Data Management Many of our clients are undergoing rapid digital & data transformation, leveraging data to enable readiness for AI & Generative AI (GenAI), drive operational efficiencies, and mitigate reputational, financial and regulatory risks via effective data management. Our highly specialised Data & AI team works across the … data lifecycle to enable end to end management, governance, and usage of data, to create Data & AI solutions that produce tangible business value. Our UK-based Chief Data Officer (CDO) Advisory team collaborates globally with KPMG's business, data, engineering and cloud specialists to design and implement state-of More ❯
Employment Type: Full-time
Posted:

SAP Senior Cloud Project Manager

London Area, United Kingdom
Hybrid / WFH Options
NTT DATA Business Solutions
maintains change control. Reports progress and RAID status weekly. Establishes quality standards and plans risk mitigation. Applies a cloud-first approach to delivery. People Management and Development: Continuously develops technical and soft skills. Shares knowledge, mentors team members, and supports onboarding and development. Utilisation and Revenue: Drives revenue … with wider NTT and partner ecosystem. Minimises FOC days. Project Methodology and Organisation: Defines project delivery approach and plans resources, costs, and timelines. Contract Management: Understands complex contracts, monitors costs/benefits, and manages change requests. PM Tools (NTT DATA): Proficient in NTT DATA project tools and Cloud ALM. … Technical & Business Management Integration: Contributes to technical discussions, supports decision-making with process understanding. Communication and Behaviour: Drives outcomes through leadership, moderates conflicts, and manages change confidently. Task and Time Management: Manages multiple sub-projects, sets milestones, and tracks delivery. Problem Solving: Makes sound decisions, escalates issues promptly More ❯
Posted:

SAP Senior Cloud Project Manager

london, south east england, United Kingdom
Hybrid / WFH Options
NTT DATA Business Solutions
maintains change control. Reports progress and RAID status weekly. Establishes quality standards and plans risk mitigation. Applies a cloud-first approach to delivery. People Management and Development: Continuously develops technical and soft skills. Shares knowledge, mentors team members, and supports onboarding and development. Utilisation and Revenue: Drives revenue … with wider NTT and partner ecosystem. Minimises FOC days. Project Methodology and Organisation: Defines project delivery approach and plans resources, costs, and timelines. Contract Management: Understands complex contracts, monitors costs/benefits, and manages change requests. PM Tools (NTT DATA): Proficient in NTT DATA project tools and Cloud ALM. … Technical & Business Management Integration: Contributes to technical discussions, supports decision-making with process understanding. Communication and Behaviour: Drives outcomes through leadership, moderates conflicts, and manages change confidently. Task and Time Management: Manages multiple sub-projects, sets milestones, and tracks delivery. Problem Solving: Makes sound decisions, escalates issues promptly More ❯
Posted:

ITSM

London Area, United Kingdom
Vallum Associates
Energy/Utilities industry experience is must* Key Responsibilities Service Delivery Management: · Oversee the performance of IT services, ensuring they meet agreed service levels (SLAs) and key performance indicators (KPIs) · Ensure all services are delivered on time, securely, and where appropriate, within the associated commercial and contractual obligations. · Manage … relationships with third-party service providers and internal stakeholders to ensure effective service delivery as per agreed SLAs/OLAs · Responsible for overseeing the knowledge management process and related activities, including the capturing, sharing and accessibility of knowledge articles within ServiceNow SIAM-based Supplier Coordination: · Implement and … Act as the primary point of contact between Client internal teams and external service providers for IT service related issues and escalations. Major Incident Management (MIM): · Accountable for effective management of the major incident management process ensuring that all major incidents are resolved in a timely manner More ❯
Posted:

ITSM

london, south east england, United Kingdom
Vallum Associates
Energy/Utilities industry experience is must* Key Responsibilities Service Delivery Management: · Oversee the performance of IT services, ensuring they meet agreed service levels (SLAs) and key performance indicators (KPIs) · Ensure all services are delivered on time, securely, and where appropriate, within the associated commercial and contractual obligations. · Manage … relationships with third-party service providers and internal stakeholders to ensure effective service delivery as per agreed SLAs/OLAs · Responsible for overseeing the knowledge management process and related activities, including the capturing, sharing and accessibility of knowledge articles within ServiceNow SIAM-based Supplier Coordination: · Implement and … Act as the primary point of contact between Client internal teams and external service providers for IT service related issues and escalations. Major Incident Management (MIM): · Accountable for effective management of the major incident management process ensuring that all major incidents are resolved in a timely manner More ❯
Posted:

Senior Lead UNIX/Linux Architect (Open) (Hiring Immediately)

London, UK
TN United Kingdom
multi-year evolution plans, plan hardware/software upgrades, and align with business goals. Standards and Best Practices: Establish and enforce configuration, security, and management standards; maintain documentation. Security and Compliance: Implement security measures, ensure compliance with regulations, and conduct audits. Scalability and Performance: Design scalable infrastructure, monitor performance … and plan capacity. Documentation and Knowledge Management: Maintain comprehensive documentation and knowledge bases. Automation and DevOps: Drive automation, implement Infrastructure as Code, and integrate with CI/CD pipelines. High Availability and Disaster Recovery: Design HA solutions, develop DR plans, and conduct testing. Monitoring and Support: Develop … Mentoring: Provide technical leadership, conduct training, and stay updated on industry trends. Skills/Qualifications: Experience in UNIX/Linux administration and architecture Deep knowledge of enterprise UNIX/Linux distributions Strong understanding of networking, storage, and virtualization Experience with cloud platforms (AWS, Azure, GCP) Proficiency in scripting languages More ❯
Employment Type: Full-time
Posted:

ERP SAP O2C Consultant role (Hiring Immediately)

London, UK
TN United Kingdom
practices. Implementation: Lead or participate in SAP OTC implementation projects, ensuring timely and high-quality delivery. Configuration: Configure SAP OTC modules, including Sales Order Management, Pricing, Billing, and Credit Management. Integration: Integrate SAP OTC with other SAP modules (e.g., ERP, CRM, BW) and third-party systems. Testing: Develop and … test cases to validate SAP OTC functionality and data accuracy. Support: Provide ongoing client support, addressing functional and technical issues related to SAP OTC. Knowledge Sharing: Contribute to knowledge management and share best practices within the team. Requirements 8-10 years of experience in SAP OTC or … Strong understanding of SAP OTC modules and functionalities. Experience with SAP OTC implementation projects, preferably in consulting. Proficiency in SAP configuration and system integration. Knowledge of sales order management, pricing, billing, and credit processes. Excellent analytical, problem-solving, and communication skills. Ability to lead large projects and mentor More ❯
Employment Type: Full-time
Posted:

Service Desk Manager

London, England
Hybrid / WFH Options
Ministry of Justice
The Service Desk Manager role within HMCTS Digital and Technology Services (DTS) involves management and leadership responsibilities, providing essential services to our users as part of the Live Operations team. The post holder will have the opportunity to contribute to building and implementing the new digital operating model for … provided by 1LS team for all current and new HMCTS Digital products. The role reports to the Service Support Lead and will have line management responsibility within the Live Operations team of the Senior Service Desk Analysts (SSDAs) and the Knowledge Manager, as well as indirect line management … will be a requirement for frequent travel to the three main hubs (Salford, Birmingham, and London). Key Responsibilities: Operations: Responsible for overseeing the knowledge management function. Responsible for managing a team of 5 Senior Service Desk Analysts, 1 Knowledge Manager and indirect line management of More ❯
Employment Type: Permanent
Salary: £41,463 - £52,040
Posted:

Customer Support

London, United Kingdom
Ascendion
Job Description: An Accounts Management team member will be responsible for the following scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents and requests. … oral communication skills. Work on an tech forward customer support team assisting users both local and remote. Liaising with IT engineers to maintain identity management and security throughout the user account lifecycle. Monitor and prioritize work from multiple intake vectors, including but not limited too, Chat, Tickets, DMs. Create … and document routine IT processes and procedures in accordance with our knowledge management process. Troubleshoot account management issues in accordance with Identity & Accounts Management (IAM) policies. Act as a point of contact/escalation group to the IT Support team for all issues related to IAM. More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum
Posted:

Head of Sales

London Area, United Kingdom
Eutopia Solutions
your role will be to develop and implement a sales strategy that accelerates revenue growth within the legal sector. There main workstreams include Document Management Systems (DMS), Knowledge Management and Information Governance. Utilising a consultative and solution-based sales approach, you will leverage C-level relationships to … demonstrate the company’s expertise in Document Management Solutions, IT Strategy, and Knowledge Management. This is an exciting opportunity to build a new territory from the ground up and play a pivotal role in shaping the company’s business. Key Responsibilities: Develop and execute a strategic sales plan … relationships, managing the sales cycle from lead generation to deal closure Consistently exceed sales targets while maintaining a strong focus on client retention, account management, and upselling opportunities Establish and nurture relationships with key decision-makers in the legal industry Collaborate with internal teams to ensure seamless delivery of More ❯
Posted:

Head of Sales

london, south east england, united kingdom
Eutopia Solutions
your role will be to develop and implement a sales strategy that accelerates revenue growth within the legal sector. There main workstreams include Document Management Systems (DMS), Knowledge Management and Information Governance. Utilising a consultative and solution-based sales approach, you will leverage C-level relationships to … demonstrate the company’s expertise in Document Management Solutions, IT Strategy, and Knowledge Management. This is an exciting opportunity to build a new territory from the ground up and play a pivotal role in shaping the company’s business. Key Responsibilities: Develop and execute a strategic sales plan … relationships, managing the sales cycle from lead generation to deal closure Consistently exceed sales targets while maintaining a strong focus on client retention, account management, and upselling opportunities Establish and nurture relationships with key decision-makers in the legal industry Collaborate with internal teams to ensure seamless delivery of More ❯
Posted:

GRC Analyst

London, United Kingdom
Hybrid / WFH Options
Miro Group
security measures. They develop balanced security strategies, providing assurance and empowering engineering teams with the necessary tools and guidance. This support covers secure cloud management, establishing secure development practices, and effectively detecting and mitigating security incidents. A key part of this is the Trust & Information Security Team, which concentrates … Work closely with Support, Product, and Sales teams to ensure consistent and accurate messaging regarding compliance topics. Provide internal training or resources as needed Knowledge Management: Document common compliance questions and answers, contributing to internal knowledge bases and potentially customer-facing FAQs or documentation Stay Current: Continuously … providing exceptional compliance-focused support What you'll need Proven experience (typically 3-5+ years) in a GRC, cybersecurity consulting, internal audit, compliance management, or technical support role with a strong focus on specific frameworks Deep, demonstrable understanding and practical knowledge of NIST frameworks (e.g., Cybersecurity Framework More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Salesforce Knowledge Article Writer

Bromley, London, United Kingdom
Hybrid / WFH Options
Foresters Financial
Salesforce Knowledge Article Writer Bromley, Kent Up to £45,000 per annum Fixed Term Contract 6 Months Full time As our Salesforce Knowledge Article Writer, you will be using your Salesforce Knowledge experience to create clear, user-friendly articles for customer service teams, field sales, and end … users. This key strategic project focuses on developing structured knowledge base content to enhance efficiency and self-service support for our teams. This is a fixed term contract for 6 months. Your day to day will include: Develop and structure knowledge-based content within Salesforce for customer support … After a successful orientation period there is flexibility to work from home for 2 days a week. What we require Proven experience with Salesforce Knowledge content creation. Strong writing, editing, and documentation skill Ability to quickly understand and simplify complex concepts. Experience with knowledge management best practices. More ❯
Employment Type: Contract, Work From Home
Rate: £45,000
Posted:

Customer Support Specialist

London Area, United Kingdom
Vallum Associates
and incidents, ensuring they are resolved efficiently within agreed SLAs. Maintain detailed records of investigations and resolutions for reporting and analysis. Participation in problem management & major incident management, as required. Collaboration & Stakeholder Engagement Work closely with cross-functional teams to ensure effective resolution of cases and incidents. Liaise … reports and insights on recurring issues, trends, and areas for improvement. Support audits and compliance reviews related to case and incident Management. Proactive Learning & Knowledge Management Continuously identify and analyse potential issues and emerging trends mitigating risks proactively. Must have: Proficiency in using ITSM tools such as ServiceNow. More ❯
Posted:

Customer Support Specialist

london, south east england, United Kingdom
Vallum Associates
and incidents, ensuring they are resolved efficiently within agreed SLAs. Maintain detailed records of investigations and resolutions for reporting and analysis. Participation in problem management & major incident management, as required. Collaboration & Stakeholder Engagement Work closely with cross-functional teams to ensure effective resolution of cases and incidents. Liaise … reports and insights on recurring issues, trends, and areas for improvement. Support audits and compliance reviews related to case and incident Management. Proactive Learning & Knowledge Management Continuously identify and analyse potential issues and emerging trends mitigating risks proactively. Must have: Proficiency in using ITSM tools such as ServiceNow. More ❯
Posted:

Information Technology Support Technician

London Area, United Kingdom
Insight Global
An IT Support/Accounts Management team member will be responsible for the following scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents and … oral communication skills. Work on an tech forward customer support team assisting users both local and remote. Liaising with IT engineers to maintain identity management and security throughout the user account lifecycle. Balance the demands of daily and routine assignments with long-term projects. Monitor and prioritize work from … multiple intake vectors, including but not limited too, Chat, Tickets, DMs. Create and document routine IT processes and procedures in accordance with our knowledge management process. Following defined procedures to execute all IT on-boarding & off-boarding functions for internal employees. ( Manually or through Automation ) (FTE) - Full time More ❯
Posted:

Information Technology Support Technician

london, south east england, United Kingdom
Insight Global
An IT Support/Accounts Management team member will be responsible for the following scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents and … oral communication skills. Work on an tech forward customer support team assisting users both local and remote. Liaising with IT engineers to maintain identity management and security throughout the user account lifecycle. Balance the demands of daily and routine assignments with long-term projects. Monitor and prioritize work from … multiple intake vectors, including but not limited too, Chat, Tickets, DMs. Create and document routine IT processes and procedures in accordance with our knowledge management process. Following defined procedures to execute all IT on-boarding & off-boarding functions for internal employees. (Manually or through Automation) (FTE) - Full time More ❯
Posted:

Principal Solution Architect - Sales Performance Management (Hiring Immediately)

London, UK
Anaplan
best self! Think big and act bold through expressing your authentic best self! Anaplan is looking for a tenacious Principal Solution Architect, Sales Performance Management (SPM) to join our Professional Services team in the UK . Your Impact Responsibilities As a Principal Solution Architect, you are responsible for the … successful delivery of Anaplan planning solutions in strategic accounts. You will: Serve as the Architectural SME for large-scale Sales Performance Management implementations Work with customer teams to transform and optimise business process through the Anaplan Platform Translate existing solutions, spreadsheets, and business problems into sophisticated Anaplan multi-dimensional … models Support scoping, estimations and customer presentations as part of a Solution Sales process Assist with knowledge management, mentoring and enablement across the Professional Services Teams Maintain relationships across internal teams, customers and partners Design and lead development of data integration and migration solutions Support and oversee UAT More ❯
Employment Type: Full-time
Posted:

Principal Solution Architect - Sales Performance Management (Hiring Immediately)

London, UK
Anaplan
best self! Think big and act bold through expressing your authentic best self! Anaplan is looking for a tenacious Principal Solution Architect, Sales Performance Management (SPM) to join our Professional Services team in the UK . Your Impact As a Principal Solution Architect, you are responsible for the successful … delivery of Anaplan planning solutions in strategic accounts. You will: Serve as the Architectural SME for large-scale Sales Performance Management implementations Work with customer teams to transform and optimise business process through the Anaplan Platform Translate existing solutions, spreadsheets, and business problems into sophisticated Anaplan multi-dimensional models … Support scoping, estimations and customer presentations as part of a Solution Sales process Assist with knowledge management, mentoring and enablement across the Professional Services Teams Maintain relationships across internal teams, customers and partners Design and lead development of data integration and migration solutions Support and oversee UAT testing More ❯
Employment Type: Full-time
Posted:

Principal Solution Architect - Sales Performance Management

London, United Kingdom
Anaplan Inc
and be your best self! Think big and act bold-express your authentic self! Anaplan is seeking a tenacious Principal Solution Architect, Sales Performance Management (SPM) to join our Professional Services team in the UK. Your Impact As a Principal Solution Architect, you will be responsible for the successful … delivery of Anaplan planning solutions in strategic accounts. Your responsibilities include: Serving as the Architectural SME for large-scale Sales Performance Management implementations Collaborating with customer teams to transform and optimize business processes through the Anaplan Platform Translating existing solutions, spreadsheets, and business problems into sophisticated Anaplan multi-dimensional … models Supporting scoping, estimations, and customer presentations as part of a Solution Sales process Assisting with knowledge management, mentoring, and enablement across the Professional Services Teams Maintaining relationships across internal teams, customers, and partners Designing and leading development of data integration and migration solutions Supporting and overseeing UAT More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Solution Architect - Sales Performance Management (Hiring Immediately)

London, UK
Anaplan Inc
and be your best self! Think big and act bold—express your authentic self! Anaplan is seeking a tenacious Principal Solution Architect, Sales Performance Management (SPM) to join our Professional Services team in the UK. Your Impact As a Principal Solution Architect, you will be responsible for the successful … delivery of Anaplan planning solutions in strategic accounts. Your responsibilities include: Serving as the Architectural SME for large-scale Sales Performance Management implementations Collaborating with customer teams to transform and optimize business processes through the Anaplan Platform Translating existing solutions, spreadsheets, and business problems into sophisticated Anaplan multi-dimensional … models Supporting scoping, estimations, and customer presentations as part of a Solution Sales process Assisting with knowledge management, mentoring, and enablement across the Professional Services Teams Maintaining relationships across internal teams, customers, and partners Designing and leading development of data integration and migration solutions Supporting and overseeing UAT More ❯
Employment Type: Full-time
Posted:
Knowledge Management
London
10th Percentile
£57,500
25th Percentile
£63,156
Median
£80,000
75th Percentile
£118,125
90th Percentile
£152,500