51 to 75 of 125 Knowledge Transfer Jobs in London

policies, standards, and governance protocols. Beyond technical execution, thorough documentation will be a core responsibility. You will maintain clear records of system configurations, procedures, and changes to ensure smooth knowledge transfer and support continuity. Post-deployment support and troubleshooting will also fall under your remit, ensuring the new infrastructure and application are fully bedded in and functioning as More ❯

policies, standards, and governance protocols. Beyond technical execution, thorough documentation will be a core responsibility. You will maintain clear records of system configurations, procedures, and changes to ensure smooth knowledge transfer and support continuity. Post-deployment support and troubleshooting will also fall under your remit, ensuring the new infrastructure and application are fully bedded in and functioning as More ❯

policies, standards, and governance protocols. Beyond technical execution, thorough documentation will be a core responsibility. You will maintain clear records of system configurations, procedures, and changes to ensure smooth knowledge transfer and support continuity. Post-deployment support and troubleshooting will also fall under your remit, ensuring the new infrastructure and application are fully bedded in and functioning as More ❯

payment channels or refining reconciliation logic to reduce manual interventions. • Document standard operating procedures (SOPs) and data dictionaries for all payment and collections data processes to ensure consistency and knowledge transfer. Compliance & Risk Management • Ensure that all data-handling processes adhere to relevant regulations (e.g., PCI DSS for card Payments, GDPR for personal data in collections). • Work with More ❯

looking for people who are as passionate as us about cutting carbon emissions and providing cleaner air for all. The successful candidate will have the following attributes and skills: Knowledge & Experience: Proven track record of delivering scalable and secure applications. Experience working with cloud-based environments, particularly AWS. Familiarity with performance optimization and debugging tools. Knowledge of database … than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity More ❯

equivalent industry benchmarks) and significant automation rates (>50%) Experience designing and implementing digital-first service models at scale Proven ability to rapidly improve service quality through structured approaches Deep knowledge of service excellence frameworks, methodologies, and best practices Experience building customer-centric cultures and high-performing service teams Knowledge transfer & best practice implementation Demonstrated success importing and … through digital enablement Technology leadership Deep understanding of customer service technologies including AI, chatbots, and automation platforms Experience with Intercom or Genesys preferred; or similar advanced customer communication platforms Knowledge of CRM integration, API development, and omnichannel technology stacks Understanding of data analytics, machine learning, and predictive customer service applications Strategic vision Exceptional ability to create compelling future-state … into digital service strategies Strategic mindset with ability to anticipate future customer needs and market trends Performance and measurement Experience in designing KPI frameworks for digital transformation initiatives Working knowledge of customer experience analytics and performance measurement tools Understanding of how to drive behavioural change through metrics and incentive design Knowledge of digital service benchmarking and industry best More ❯

equivalent industry benchmarks) and significant automation rates (>50%) Experience designing and implementing digital-first service models at scale Proven ability to rapidly improve service quality through structured approaches Deep knowledge of service excellence frameworks, methodologies, and best practices Experience building customer-centric cultures and high-performing service teams Knowledge transfer & best practice implementation Demonstrated success importing and … through digital enablement Technology leadership Deep understanding of customer service technologies including AI, chatbots, and automation platforms Experience with Intercom or Genesys preferred; or similar advanced customer communication platforms Knowledge of CRM integration, API development, and omnichannel technology stacks Understanding of data analytics, machine learning, and predictive customer service applications Strategic vision Exceptional ability to create compelling future-state … into digital service strategies Strategic mindset with ability to anticipate future customer needs and market trends Performance and measurement Experience in designing KPI frameworks for digital transformation initiatives Working knowledge of customer experience analytics and performance measurement tools Understanding of how to drive behavioural change through metrics and incentive design Knowledge of digital service benchmarking and industry best More ❯

Desktop Services (3rd Line) team when appropriate Collaborate with internal teams and external vendors to implement and maintain software and hardware solutions Create and maintain clear documentation to support knowledge transfer and empower 1st Line teams with effective troubleshooting guidance Manage service tickets efficiently, ensuring regular updates and clear communication with end users throughout the resolution process Perform … trend analysis to identify recurring issues, driving continuous improvement through actionable insights and recommendations Experience Required Knowledge of Video Conferencing technology (e.g., Cisco Codec, Touch-10, Room Kit) Working knowledge of VDI (VMware Horizon View, vSphere) would be beneficial In-depth experience in the End User Computing space Ability to determine root causes through analysis of events, logs … establish whether issues are User Profile, Virtual Machine, Application-specific, or Device-based Identify and highlight systemic problems Take ownership and proactively resolve technical problems to meet business requirements Knowledge of Active Directory, MS Authenticator, Teams, Intune Understanding of networking and service infrastructure Insight is committed to being an inclusive employer and encourages applications from all suitably qualified applicants More ❯

to deliver end to end client solutions in a timely manner • Balance the technical and analytical demands of their role Are open minded and flexible with a thirst for knowledge and an appetite for continuous development What Success Looks Like in the Role Clear, concise and insightful data analytics which enable our clients to make sound business decisions based … Product Suite through the delivery of robust data insight Ability to take accountability and ownership for client and internal deliverables Work as part of a Data Analytics team proving knowledge transfer support, peer to peer reviews and mentoring as a team to increase the team’s skill sites and drive continuous learning Competencies and Behaviours Proficiency in analytical More ❯

require insights to be derived from the data sets to enable business case construction to address any data anomalies found Are open minded and flexible with a thirst for knowledge and an appetite for continuous development Work closely with multi-disciplined teams to deliver end to end client solutions in a timely manner Balance the technical and analytical demands … visuals and compelling narratives Continued improvement of Sagacity’s Product Suite through the delivery of robust data insight Taking full accountability and ownership for client and internal deliverables Proving knowledge transfer support, peer to peer reviews and mentoring as a team to increase the team’s skill sites and drive continuous learning Competencies and Behaviours 5+ years of More ❯

customer experience by using data as evidence to drive improvement. Develop and share operational best practices, processes, and procedures to improve the customer operations Conduct internal and customer-facing knowledge transfer sessions on Cisco tools processes, procedures Attend customer meetings to present operational issues/activity, customer satisfaction and gap analysis to customer and internal Cisco personnel. Who … a cross-functional matrix environment. Excellent presentation and communication skills (verbal & written) Report writing skills Influencing and negotiation skills. Strong critical thinking and decision-making skills Ability to apply knowledge and formulate customer recommendations. Ability and propensity to regularly learn and apply new skills in the networking environment Incident Management experience and/or ITIL certification is a great More ❯

Live troubleshooting Collaborate with Business Analysts and Solution Architects to ensure optimal solution design Create test scripts, assist with UAT activities, and ensure audit traceability Deliver detailed documentation and knowledge transfer to internal support teams Essential Skills & Experience: Demonstrable experience leading and configuring new client builds in Unit4 ERP In-depth understanding of ERP architecture, modules, and configuration … tools Ability to translate business needs into technical build specifications Hands-on experience with chart of accounts, workflows, roles, and permissions Strong knowledge of Unit4 import/export rules and APIs Skilled in managing dependencies across finance and procurement modules Desirable: Experience delivering ERP solutions within public sector or local government environments Knowledge of data migration tools and More ❯

Live troubleshooting Collaborate with Business Analysts and Solution Architects to ensure optimal solution design Create test scripts, assist with UAT activities, and ensure audit traceability Deliver detailed documentation and knowledge transfer to internal support teams Essential Skills & Experience: Demonstrable experience leading and configuring new client builds in Unit4 ERP In-depth understanding of ERP architecture, modules, and configuration … tools Ability to translate business needs into technical build specifications Hands-on experience with chart of accounts, workflows, roles, and permissions Strong knowledge of Unit4 import/export rules and APIs Skilled in managing dependencies across finance and procurement modules Desirable: Experience delivering ERP solutions within public sector or local government environments Knowledge of data migration tools and More ❯

training experience and/or certification Skilled in and can demonstrate experience with planning, creating, implementing, delivering and assessing various types of training Communication skills for the purpose of knowledge transfer and skill development, including superior skill in explaining technical topics to novices and collaborating with subject matter experts and managers Excellent collaboration, coordination and organisation skills Experience … with one-to-many and one-to-one communication skills in both classroom and tutorial settings Knowledge of adult learning and training practices Experience working with remote teams English written and verbal fluency Competent user level of Microsoft Office tools (Word, Excel and PowerPoint) Experience leading and coordinating within a group of peers Continuous improvement skills PREFERRED QUALIFICATIONS Bachelor … s Degree in relevant field Demonstrated working knowledge of eLearning development tools such as Captivate, Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, or Flash Ability to use multiple learning methods and link appropriate methods with subject matter Experience working with a globally-distributed management organization Amazon is an equal opportunities employer. We believe passionately that employing a More ❯

the S/4HANA programme, encompassing stakeholder engagement, communication, impact assessment, and readiness planning. Design, develop, and deliver a robust training programme for all levels of users, ensuring effective knowledge transfer and skill development for the new S/4HANA environment. Lead and manage a team of change and training professionals, providing guidance, mentorship, and support. Collaborate with More ❯

the S/4HANA programme, encompassing stakeholder engagement, communication, impact assessment, and readiness planning. Design, develop, and deliver a robust training programme for all levels of users, ensuring effective knowledge transfer and skill development for the new S/4HANA environment. Lead and manage a team of change and training professionals, providing guidance, mentorship, and support. Collaborate with More ❯

managing detailed project plans, ensuring effective configuration and integration, and coordinating testing and remediation activities in collaboration with operational teams. You'll also ensure project documentation, governance reporting, and knowledge transfer materials are developed and delivered as part of the project scope. Strong stakeholder engagement is critical. You'll regularly brief senior leadership and business sponsors on project More ❯

managing detailed project plans, ensuring effective configuration and integration, and coordinating testing and remediation activities in collaboration with operational teams. You’ll also ensure project documentation, governance reporting, and knowledge transfer materials are developed and delivered as part of the project scope. Strong stakeholder engagement is critical. You’ll regularly brief senior leadership and business sponsors on project More ❯

project finances to ensure resource capacity and project costs are consistent with project specifications and demand Lead account and project onboard/offboard governance to ensure complete transparency and knowledge transfer between service teams and providers Actively manage communication and collaboration governance to ensure project stakeholders interact efficiently and effectively throughout service delivery Candidate Profile BSc/MA More ❯

project finances to ensure resource capacity and project costs are consistent with project specifications and demand Lead account and project onboard/offboard governance to ensure complete transparency and knowledge transfer between service teams and providers Actively manage communication and collaboration governance to ensure project stakeholders interact efficiently and effectively throughout service delivery Candidate Profile BSc/MA More ❯

than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity More ❯

agile mindset and passion for designing product user experiences enable rapid business growth. You have a foundation of technical ability, business acumen, leadership skills, and a desire to provide knowledge transfer. You have technology vendor management experience. You've provided technical direction, guidance, and oversight of vendor solutions and integrations. You have experience working with Order Management systems. Charles More ❯

Problem Solving & Technical Support: Troubleshoot technical issues across booking tools, mid-office systems, and integrations. Collaborate with vendors and internal teams to resolve complex problems and implement sustainable solutions. Knowledge Sharing & Training: Develop and deliver training sessions, user guides, and best practice documentation. Promote knowledge transfer within the team and across departments to elevate system literacy and … processes to reduce friction and increase productivity. About you Industry experience with travel technology background Strong GDS Experience, with previous experience of working with online booking tools Travel industry knowledge of fares and ticketing Proven track record in working in a support environment Ability to take control of a user support issue, good ability to trouble shoot give the More ❯

Problem Solving & Technical Support: Troubleshoot technical issues across booking tools, mid-office systems, and integrations. Collaborate with vendors and internal teams to resolve complex problems and implement sustainable solutions. Knowledge Sharing & Training: Develop and deliver training sessions, user guides, and best practice documentation. Promote knowledge transfer within the team and across departments to elevate system literacy and … processes to reduce friction and increase productivity. About you Industry experience with travel technology background Strong GDS Experience, with previous experience of working with online booking tools Travel industry knowledge of fares and ticketing Proven track record in working in a support environment Ability to take control of a user support issue, good ability to trouble shoot give the More ❯

with customers, carriers, vendors and employees, and ensures all related systems are documented in detail. Performs quality assurance audits and takes responsibility for errors Perform both oral and written knowledge transfer and training to technical team members, and other stakeholders Works in a rapid paced environment, multi-tasking daily, and be able to creatively problem solve and adapt … May be required to work nights, evenings and weekends Have you got what it takes? 3+ years' experience in telecommunications Experience with T1, DS3, OC3, OC12 install and test Knowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc) Working knowledge of TCP/IP, TLS, BGID, Routers, Switches … Hubs, Firewalls, Domains, DNS, DHCP and subnetting Command level knowledge Empirix, Wireshark, Ribbon Analytics Previous experience with configuring SBCs Proven track record of excellent communication and conflict resolution skills Benefits Life Insurance - 4 x Annual Salary Private Medical Insurance Employee Assistance Program Hybrid Working - 3 Days from Home GP Online Assistance Portal. + Much More Please click the "Apply More ❯