17 of 17 Performance Improvement Jobs in London

Engineering, or a related field; a Master’s degree is a plus Identifying, assessing and leading on the implementation of opportunities for operational performance improvement, automation and AI-enabled operations management to reduce cost, increase productivity, and enhance customer experience. Performing data driven diagnostics of operational performance ...

service delivery, infrastructure operations, or team management without commercial ownership. You must be able to demonstrate: Direct accountability for Tier 1 MSP/vendor performance (e.g. Cognizant, Accenture, TCS, Infosys, Wipro) Experience challenging suppliers commercially and contractually, not just managing relationships Ownership or visibility of large-scale IT spend … 50m+ minimum, ideally £100m+) A track record of driving cost optimisation, financial transparency, and performance improvement If your experience does not include the above, this role will not be a match The Role: Hays is a FTSE 250 recruitment leader with a global footprint, combining decades of expertise ...

service delivery, infrastructure operations, or team management without commercial ownership. You must be able to demonstrate: Direct accountability for Tier 1 MSP/vendor performance (e.g. Cognizant, Accenture, TCS, Infosys, Wipro) Experience challenging suppliers commercially and contractually, not just managing relationships Ownership or visibility of large-scale IT spend … 50m+ minimum, ideally £100m+) A track record of driving cost optimisation, financial transparency, and performance improvement If your experience does not include the above, this role will not be a match The Role: Hays is a FTSE 250 recruitment leader with a global footprint, combining decades of expertise ...

reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. Were a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful … trusted partner to key stakeholders in each region, the MI Portfolio Manager is a key enabler in delivering reporting that supports business decision-making, performance improvement and problem-solving. This role is based in our London City Headquarters however we offer flexible/hybrid working and you will ...

specialising in IT and data services, backed by a mid-market private equity firm and entering a critical pre-exit phase. With strong underlying performance and a well-established client base, the business is now focused on optimising financial performance, enhancing forecasting capability, and strengthening commercial insight ahead … models to support exit readiness, scenario planning, and value creation initiatives Delivering high-quality analysis and insight to support strategic decision-making and commercial performance Working closely with senior leadership and PE stakeholders to ensure alignment on financial performance and forecasts Supporting pre-sale preparation, including data integrity ...

commercial judgement to support wider business objectives. Working closely with the executive team, the Chief Operating Officer will take ownership of operational performance, drive greater alignment across functions, and build the frameworks needed to support a scalable, well-run organisation. The Role The Chief Operating Officer will oversee … with strategic priorities. The successful candidate will bring a strong grip on execution, a clear understanding of operational governance, and the ability to improve performance across multiple areas of the organisation. Key Responsibilities • Lead the operational management of the business on a day-to-day basis • Develop and embed ...

This is a hands-on, delivery-focused role where you’ll play a key part in onboarding new hires, improving sales skills, and driving performance through coaching and continuous learning. 🎯 What you’ll be doing 🟢 Onboarding & Enablement (30%) Deliver engaging onboarding programmes for new sales hires Partner with Sales … Leaders to build structured learning paths Continuously improve onboarding based on feedback and performance 🎧 Call Coaching & QA (25%) Listen to sales calls and identify coaching opportunities Run call calibration sessions with Sales Managers Spot trends and recommend targeted training interventions 📈 Sales Skills Training (20%) Deliver training on prospecting, discovery ...

supporting the development of a more forward-looking and commercially focused finance function. The business is at a stage where improved planning, forecasting and performance insight are critical to supporting continued growth and decision-making. The Role You will play a key role in building out FP&A capability … Supporting cash flow forecasting and scenario planning Providing clear analysis and commentary to support leadership decisions Partnering with operational teams to understand and explain performance drivers About You Strong FP&A or analytical finance background (SaaS or subscription preferred) Advanced Excel and financial modelling capability Ability to build models ...

consistency across their services. Key Responsibilities: Develop and lead structured ways of working with IT suppliers, ensuring clear reporting and ownership. Oversee vendor performance against defined SLAs, KPIs and contractual obligations. Partner with IT and Finance on budgeting, forecasting, invoice validation and spend analysis. Maintain contract documentation, manage change … control and coordinate issue resolution. Drive performance improvement, service optimisation and cost efficiency across the supplier portfolio. Conduct regular audits, benchmarking and value-assurance activities. Experience & Skills: Significant previous and recent experience in IT vendor management and outsourced performance management. Strong analytical capability with excellent attention ...

Portfolio Opportunity We’re currently supporting a Private Equity-backed portfolio looking to engage a specialist Contact Centre Transformation Consultant to help drive performance improvement across a number of mid-market businesses. This role will focus on identifying and solving key operational and customer experience challenges across contact … productivity) • Technology landscape assessment (CCaaS, telephony, omnichannel, automation, AI) • Process optimisation (call handling, triage, FCR, QA) • Data & KPI frameworks (benchmarking, reporting, dashboards) • Customer experience improvement (NPS/CSAT, journey redesign, VoC) What we’re looking for: • Proven experience in contact centre transformation , ideally within mid-market or PE-backed ...

teams are equipped with the training, skills, and tools they need to be successful from onboarding new hires to delivering ongoing learning that drives performance improvement. Skills 5+ years experience in Sales Enablement or Train the Trainer roles. Experience in SaaS Sales especially CRM and Marketing solutions. Strong communication ...

their sales teams are equipped with the training, skills, and tools they need to be successful. Onboarding new hires Delivering ongoing learning that drives performance improvement. Review sales calls to identify coaching opportunities and skill gaps. Oversee Product Knowledge and Continuous Learning to the sales teams. Benefits Long contract ...

sales teams are equipped with the training, skills, and tools they need to be successful from onboarding new hires to delivering learning that drives performance improvement. Skills : 5+ years experience in Sales Enablement or Sales training. Strong communication skills both when training sellers or working with stakeholders. Ability ...

teams are equipped with the training, skills, and tools they need to be successful - from onboarding new hires to delivering ongoing learning that drives performance improvement. Responsibilities: Onboard Sales Hires (30%) Lead and continuously improve onboarding programs for all new sales hires in EMEA. Partner with Sales leaders ...

teams are equipped with the training, skills, and tools they need to be successful - from onboarding new hires to delivering ongoing learning that drives performance improvement. Responsibilities: Onboard Sales Hires (30%) Lead and continuously improve onboarding programs for all new sales hires in EMEA. Partner with Sales leaders ...

over 1,000 collective years of executive sales leadership experience to help organizations meet their vision and goals. Sales Xceleration consistently delivers sustainable sales performance improvement to our clients by creating sales strategy, process, and execution. As a Sales Xceleration Advisor, you will use your sales expertise ...

expand our proprietary fashion transformation frameworks , with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement. Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience. Contribute to our “Next Gen Fashion Retail” propositions, ensuring … operating model, transformation design, delivery governance, and C-suite influencing. Demonstrated success in delivering tangible commercial outcomes : margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages ...