Technical Account Manager, Weekend Coverage, EMEA
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
Technical Account Manager strengthens Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal for someone who thrives in high-stakes environments, enjoys deep problem-solving … integrations, and sensitivities, and apply that context to troubleshooting and communications. Provide real-time, hands-on technical support for senior customer stakeholders, including Knowledge Management, Innovation, and IT leaders. Lead clear and proactive incident communications, translating technical updates into customer-specific impact, expectations, and next steps. Participate ...