online learning content. Participate, as appropriate and when requested, in all Academic Development Committees including curriculum review committees, considering such things as the development of new and revised programmes. QualityAssurance and Continuous Improvement : Adhere to all VCAD and Partner institution policies, procedures, and qualityassurance standards. Engage in peer review processes to improve and share good practices across teaching More ❯
online learning content. Participate, as appropriate and when requested, in all Academic Development Committees including curriculum review committees, considering such things as the development of new and revised programmes. QualityAssurance and Continuous Improvement : Adhere to all VCAD and Partner institution policies, procedures, and qualityassurance standards. Engage in peer review processes to improve and share good practices across teaching More ❯
smooth project delivery. Stakeholder Management: Be the primary contact for clients, building strong, lasting relationships. Keep all stakeholders informed with clear, timely updates and ensure alignment on project goals. QualityAssurance: Uphold best practices to ensure top-quality implementation of SaaS solutions Regularly review deliverables, making sure they meet client standards and seeking ways to improve processes. Change Management: Handle More ❯
smooth project delivery. Stakeholder Management: Be the primary contact for clients, building strong, lasting relationships. Keep all stakeholders informed with clear, timely updates and ensure alignment on project goals. QualityAssurance: Uphold best practices to ensure top-quality implementation of SaaS solutions Regularly review deliverables, making sure they meet client standards and seeking ways to improve processes. Change Management: Handle More ❯
ensuring operationally sound deal execution and preventing downstream issues through strong process controls and system alignment. Success for our Deal Operations Analyst position is defined on two fronts: 1. Qualityassurance, compliance, and improving executional consistency across teams to ensure data quality in our GTM systems. 2. Enabling fast and effective deal closure - supporting velocity without becoming a bottleneck in … the process. Some key responsibilities of this role include: Deal QualityAssurance: Review all deal submissions to ensure alignment with internal policies and standards, including start dates, billing terms, contract values, discount thresholds, and data hygiene across systems. Process Governance: Maintain and evolve deal approval workflows, supporting compliance with commercial guardrails and minimising ad hoc exceptions. GTM Support: Act as More ❯
looking for a hands-on MI Manager to lead the development and delivery of reporting and analytics across our Operations teams (Customer Service, Financial Support, Fraud, FinCrime, Complaints, and QA). This role is critical in ensuring operational performance is measured accurately, regulatory requirements are met, and leadership has the insights they need to act fast.You'll manage one Senior … Reporting & Dashboarding + Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions. + Deliver insights on areas such as SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc. + Ensure reports are timely, trusted, and action-oriented. Data Consolidation & Integrity + Consolidate disparate datasets from multiple systems to support holistic operational More ❯
the field towards our internal Customers (Maintenance, Operations, ACES, Process Engineering, GES Ops Engineering, etc.), enabling vertical integration and life-cycle management of MSP solutions across 3 pillars: (1) QualityAssurance, (2) Deployment & Ramp-up, and (3) Support. (1) MSP CX QualityAssurance is a new team under establishment that will own qualifying and testing MSP solutions, and validating they More ❯
level software integration designs, liaising directly with the Software Engineering team to ensure high-quality documentation and briefings for developers assigned to each initiative. Oversee end-to-end testing, QA, and UAT processes for technical deliverables. Provide technical consultation to customer accounts throughout the contract lifecycle, advising on optimizations. Cross-Functional Collaboration Work closely with business analysts, cloud engineers, software … developers, and QA teams to ensure smooth design implementation. Attend technical pre-sales sales meetings to assess customer requirements and recommend appropriate solutions. Collaborate with account management and support teams to streamline customer workflows. Security Compliance Ensure design compliance with industry standards (ISO27001, GDPR, AI data act). Identify potential technical risks and develop mitigation strategies relating to your designs. More ❯
Services. Own service delivery governance, ensuring customer outcomes are met or exceeded. Build trusted relationships with clients, presenting business value and ensuring successful engagements. Guide technical teams through mentoring, qualityassurance, and performance management. Collaborate with Sales, Pre-Sales, CTO, and Service Heads to shape service offerings and delivery models. Lead technical governance for Managed Services and support customer account More ❯
City of London, London, South Bank, United Kingdom
ARM
Services. Own service delivery governance, ensuring customer outcomes are met or exceeded. Build trusted relationships with clients, presenting business value and ensuring successful engagements. Guide technical teams through mentoring, qualityassurance, and performance management. Collaborate with Sales, Pre-Sales, CTO, and Service Heads to shape service offerings and delivery models. Lead technical governance for Managed Services and support customer account More ❯
regulatory compliance management with government agencies - 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, qualityassurance - Advanced Excel skills (VBA) - Knowledge of database querying (SQL) - Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role - Experience with data More ❯
and clients Identify and escalate client complaints or expression of dissatisfaction Writing Procedures and documenting processes Collaboration with other internal teams including Adviser Support, Onboarding, Investment Operations. Work with QualityAssurance team to ensure high levels of accuracy and ongoing excellence. Contribute positively to the adoption of central Morningstar initiatives eg. OKRs and goal setting Ad-hoc project work as … and clients Identify and escalate client complaints or expression of dissatisfaction Writing Procedures and documenting processes Collaboration with other internal teams including Adviser Support, Onboarding, Investment Operations. Work with QualityAssurance team to ensure high levels of accuracy and ongoing excellence. Contribute positively to the adoption of central Morningstar initiatives eg. OKRs and goal setting Ad-hoc project work as More ❯
projects. Proactively manage project costs during the construction phase of mission-critical facilities and expertly negotiate final accounts, considering the intricacies of these builds. Adhere to Practice procedures concerning qualityassurance, with a strong emphasis on the specific quality standards of mission-critical environments. Qualifications : BSc Quantity Surveying or equivalent. Extensive experience working on major projects, with a demonstrable track More ❯
s Q&A understanding, using internal localization tools and engines - Create relevant and engaging content for customers based in your language's locale - Use your language expertise to perform QualityAssurance testing, ensuring that the content you localize is understood correctly and enables Alexa to sound like a local - Work across a set of internal applications and platforms to analyze More ❯
s Q&A understanding, using internal localization tools and engines - Create relevant and engaging content for customers based in your language's locale - Use your language expertise to perform QualityAssurance testing, ensuring that the content you localize is understood correctly and enables Alexa to sound like a local - Work across a set of internal applications and platforms to analyze More ❯
s Q&A understanding, using internal localization tools and engines - Create relevant and engaging content for customers based in your language's locale - Use your language expertise to perform QualityAssurance testing, ensuring that the content you localize is understood correctly and enables Alexa to sound like a local - Work across a set of internal applications and platforms to analyze More ❯
s Q&A understanding, using internal localization tools and engines - Create relevant and engaging content for customers based in your language's locale - Use your language expertise to perform QualityAssurance testing, ensuring that the content you localize is understood correctly and enables Alexa to sound like a local - Work across a set of internal applications and platforms to analyze More ❯
experiences. Mentor and guide junior developers, drive innovation, and maintain the highest coding standards. Develop custom web solutions tailored to client needs and ensure seamless integration. Implement testing and qualityassurance to maintain the security and performance of our web solutions. Communicate effectively with clients and team members to understand project requirements and provide updates. Qualifications: Bachelor's degree in More ❯
activities, including qualification, requalification, and auditing best practices. Formal lead auditor certification required (e.g., IRCA/CQI, ISO 9001 or equivalent). Minimum 6-7 years of experience in QualityAssurance, preferably in vendor, supplier, or audit management. Strong risk-based thinking and ability to align compliance activities with broader business objectives. Experience with clinical trial supply and unlicensed supply More ❯
roadmap Gather and refine requirements from stakeholders Write user stories and acceptance criteria Prioritize the backlog for customer and business impact Join sprint planning and support execution Assist in QA/UAT for quality delivery Analyze product performance and feedback Stay current on trends in e-commerce, fintech, and tax What We’re Looking For 2-4 years in product More ❯
to enhance their implementation through new features, configurations, and ongoing improvements You'll also use your knowledge and expertise to support internal teams across the business as needed Ensuring QualityAssurance of the Solution such as product development testing alongside functional requirements for our clients Conducting and contributing to webinars and user groups based on the Solution Involvement in creating More ❯
planning, mentoring, and knowledge transfer. Analyzing security data to identify patterns, threats, and vulnerabilities. Producing high-quality technical reports that explain vulnerabilities in non-technical language for stakeholders. Performing qualityassurance and peer reviews of project reports. Collaborating with colleagues on internal or client projects. Contributing to technical training and development materials. Supporting technical delivery projects to ensure successful outcomes. More ❯
Document workflows and business analysis results, obtaining stakeholder sign-off. Model business structures, systems, and processes concerning proposed changes. Support project managers in external supplier selection and evaluation. Assist QualityAssurance teams in designing and executing test scenarios and scripts, supporting business in regression and user acceptance testing. Understand ongoing and upcoming project business requirements. Promote good working relationships and More ❯
industry trends, best practices, and emerging technologies. Foster a culture of innovation within your team, ensuring that Jigsaw's practices stay cutting-edge and aligned with user needs. Documentation & QualityAssurance: Lead the creation and maintenance of comprehensive specifications, style guides, and assets to ensure consistency and smooth implementation across development cycles. You'll need Extensive Experience: At least More ❯
QualityAssurance Engineer, Alexa Devices ASF Org. is responsible for delivering the speech middleware stack across multiple Alexa devices. - As a QAE on the ASF QA team, you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates - You will own … a significant impact in the quality and delivery speed of our software, our business, and most importantly our customers. - You will work closely with developers, product managers, and other QA in order to ensure the features we deliver to our customers have a high level of quality. - In addition, you will also have the opportunity to propose improvements to our … automation - frameworks and making enhancements in existing frameworks - Add automated tests to the pipelines to have a scalable DevOps model with minimum developer friction BASIC QUALIFICATIONS - 4+ years of qualityassurance engineering experience - Experience in automation testing - Experience developing high quality test plans, test designs, test strategies, and test execution - Experience troubleshooting and debugging technical systems PREFERRED QUALIFICATIONS - Experience working More ❯