26 to 29 of 29 Remedy Jobs in London

definition, design, implementation and on-going management of the IT security environment and associated services and applications. It includes responsibility to identify, manage and remedy IT Security risks during project design and operational running of applications, systems and the IT environment. The role also has to balance competing stakeholder ...

customer requests for assistance and support, working to defined service level agreements and within contractual timeframes/frameworks. Accurately and quickly diagnose and remedy faults and problems. Troubleshoot electronic systems and equipment and repair down to electronic component level. Undertake preventive maintenance of customer equipment. Reading and interpreting wiring ...

Group Meetings.· New client onboardingThe Technical Account Manager must have:· Fluent Italian speaker· Experience in FinanceKnowledge of ITSM and ticketing tools such as ServiceNow, Remedy, JIRA ServiceDesk, etc Knowledge of ITIL processes or similar as regards to support incident lifecycles (L0-L3) etc. · Ability to develop collaborative relationships with … relates to support and services· Able to translate complex issues in an understandable, organized way· Knowledge of ITSM and ticketing tools such as ServiceNow, Remedy, JIRA ServiceDesk, etc.· Knowledge of ITIL processes· Broad knowledge and understanding of IT concepts and architecture· Minimum 5 years of experience in a support ...

Blackapple Solutions Ltd in London seeks an ITSM Process Consultant with 10+ years of experience to lead ITSM implementations aligned with ITIL 2011 and ISO 20000. You will guide delivery teams, define KPIs, conduct maturity ...