ServiceNow Technical Architect
- Hiring Organisation
- Accenture
- Location
- London, UK
- Employment Type
- Full-time
engagements. As a ServiceNow Technical Architect, you will: Lead the end-to-end architecture, design, and technical governance of ServiceNow solutions across IT Operations Management (ITOM), Integrated Risk Management (IRM), Customer Service Management (CSM), Telecommunications Service Management (TSM), AIOps, Now Assist, and Agentic AI capabilities. … outcomes into scalable technical solutions.· Excellent client-facing, presentation and leadership skills.· Strong pre-sales experience with expertise across ITSM, ITOM, IRM, Customer Service Management (CSM), and Telecommunications Service Management (TSM). Experience with AIOps, Now Assist, Agentic AI, and related business process transformation initiatives would be highly ...