ensure we are meeting our DE&I targets Pull together Quarterly Recruitment Dashboards to share with Exco/directorates Run weekly Audit/spot check on all incomplete interview scorecards Build/run DE&I reports via Greenhouse and escalate any anomalies to the TA team Oversee and coordinate all job medium renewals/POs Coordinate and update Exchange page More ❯
ensuring high levels of engagement and performance Lead the Contact Centre strategy from development to implementation to day-to-day operations including the development and management of a balanced scorecard of metrics, including First Call Resolution Rates (FCR), Customer Effort Score among others Recommend and actively look for continuous enhancement of Customer Service strategies across the company and as a More ❯
London, England, United Kingdom Hybrid / WFH Options
LocalStack
targeting passive candidates Track record of successfully closing IC-level GTM, Product, and G&A talent Ability to quickly understand new roles and work with managers on establishing a scorecard Excellent planning, organization, and time management skills Strong interpersonal, relationship-building, and listening skills with a consultative style Strong project management skills in a fast-paced environment Values we hold More ❯
consultant, and a closer – working with customers to deliver immense ROI in an efficient, value-based renewal and upsell cycle. Partner with the Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure. You’re a product evangelist – solutioning Zip to meet the pain points today, while also keeping an eye More ❯
closer – you’re working with customers to deliver immense ROI in an efficient, value-based renewal and upsell cycle for Partner with the Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure. You’re a product evangelist – you’ll solution Zip to meet the pain points today, but also with More ❯
improvement through frameworks like BIPSY and World-Class Coaching. Run the Recharge Operating Rhythm Lead your team through the full operating cadence; QBRs, 1:1s, Strategic Deal Reviews, Gong scorecards, and weekly forecast meetings to drive visibility, accountability, and performance. Hire & Onboard Top Talent Partner with recruiting to source and hire high-potential AEs; deliver effective onboarding and ramp plans More ❯
London, England, United Kingdom Hybrid / WFH Options
Block, Inc
Monitor adherence to service-level agreements (SLAs), escalation procedures, and operational workflows Support vendors in scope compliance, resource allocation, and troubleshooting real-time deployment issues Maintain and analyze vendor scorecards, performance metrics, and QA results Partner with the Quality team to surface trends, implement feedback loops, and elevate vendor performance Conduct regular operational reviews and contribute to quarterly business reviews More ❯
London, England, United Kingdom Hybrid / WFH Options
LocalStack
for successfully identifying, qualifying, and closing exceptional IC-level GTM, Product and G&A talent Ability to quickly understand new roles and work with managers on effectively establishing a scorecard Excellent planning, organization and time management skills Strong interpersonal, relationship-building and listening skills, with a natural, consultative style Strong project management skills, with a demonstrable ability to corral and More ❯
London, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Social network you want to login/join with: Python Developer London, United Kingdom Contract £500 - £550 per day Python Developer | 12-24 Month Contract | Remote, UK | £500pd - £550pd outside IR35 Python Developer My client is currently searching for a More ❯
Planning Service Development and Technical Support Team Leader Post number: PLN067 £40,476 to £45,718 per annum plus benefits If you are a customer focused, strategic, commercially minded individual with excellent leadership and management skills, then we would like More ❯
Job Title: IT Service Performance & Supplier Manager Location: London, UK Job Type: Permanent Responsibilities: Provide SME on governance, assurance, and management of IT Service Performance across EBRD Ecosystem (internal IT support teams/Suppliers/Vendors). Define, document, and More ❯
London, England, United Kingdom Hybrid / WFH Options
La Fosse
working as a SAP Programme Manager or Director Experience managing multiple large SIs, Vendors, and Partners on global programmes Previous experience monitoring partner/SI performance, delivery quality, managing scorecards Supporting Integration Champions within each partner/SI Escalating issues and unresolved dependencies when they arise #J-18808-Ljbffr More ❯
assist in implementation. Identify weak data coverage areas (e.g., APM, Serverless) and support rollout. Evaluate new capabilities related to cloud costs and infrastructure security. Support complete integration and observability scorecard development. One-off Projects: ServiceNow/Jira integration. Build key integrations to streamline infrastructure management. Define failure metrics and integrate into Datadog for DORA metrics. Applicants must be eligible to More ❯
Conduct Site Surveys and attend key client meetings Examine quotations and ensure they meet requirements, providing recommendations based on your experience Dispense customer fee proposals in relation to existing scorecards Act as a Project Manager by working alongside all stakeholders to provide a quality service to clients Collaborate with utilities to ensure well-timed and cost-effective connections Work with More ❯
Conduct Site Surveys and attend key client meetings Examine quotations, ensure they meet requirements, and provide recommendations based on your experience Prepare customer fee proposals in relation to existing scorecards Manage projects by collaborating with stakeholders to provide quality service to clients Coordinate with utilities for timely and cost-effective connections Work with clients and utilities to identify and resolve More ❯
Work closely with the staffing team, program delivery teams and resourcing refine the program nomination process to ensure that the right people are attending the right training. Provide monthly scorecard reporting to review L&D investment/activity and business impact. Responsible for understanding the overall catalogue of offerings available. Reports back over the overall learning map/curriculum status More ❯
design, comp strategy, benefits, sourcing, and onboarding Partner with founders and C-levels to define what 'great' looks like for every key hire Architect our internal TA infrastructure: tooling, scorecards, interview design, data/reporting Run executive-level hiring directly and build a world-class talent team over time Drive employer branding initiatives across outbound, social, events, and PR You More ❯