ServiceDeskEngineer £30,000 - £37,000 plus benefits including IT training and certifications London, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1st Line, 2nd line, ServiceDesk, Helpdesk, Help Desk, PC, Mac, Active Directory, Cloud, Office 365, Server, Azure. Do you want to work for a company which listens … will give you the chance to play a key role in a growing team and gain exposure to the most up to date and a wide variety of technology. ServiceDeskEngineer Duties: To be part of a small team responsible for all incoming client requests, triaging and progressing all support requests via phone, email and remote … tools all while providing an exceptional client experience. Build positive client relationships through exceptional client service, tenacity and the willingness to do the right thing! Take responsibility for and co-ordinate escalated tickets with other team members Diagnosing, troubleshooting, testing, repairing and servicing hardware Build and deploy PC s and other devices to clients networks Liaising with 3rd party More ❯
Camden, North London, NW1, Camden Area, Greater London, United Kingdom
Integral Recruitment Ltd
ServiceDeskEngineer £30,000 - £37,000 plus benefits including IT training and certifications London, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1st Line, 2nd line, ServiceDesk, Helpdesk, Help Desk, PC, Mac, Active Directory, Cloud, Office 365, Server, Azure. Do you want to work for a company which listens … will give you the chance to play a key role in a growing team and gain exposure to the most up to date and a wide variety of technology. ServiceDeskEngineer Duties: To be part of a small team responsible for all incoming client requests, triaging and progressing all support requests via phone, email and remote … tools all while providing an exceptional client experience. Build positive client relationships through exceptional client service, tenacity and the willingness to do the right thing! Take responsibility for and co-ordinate escalated tickets with other team members Diagnosing, troubleshooting, testing, repairing and servicing hardware Build and deploy PC’s and other devices to clients’ networks Liaising with 3rd party More ❯
ServiceDeskEngineer£30,000 - £37,000 plus benefits including IT training and certificationsLondon, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1 st Line, 2 nd line, ServiceDesk, Helpdesk, Help Desk, PC, Mac, Active Directory, Cloud, Office 365, Server, Azure. Do you want to work for a company which … will give you the chance to play a key role in a growing team and gain exposure to the most up to date and a wide variety of technology. ServiceDeskEngineer Duties: To be part of a small team responsible for all incoming client requests, triaging and progressing all support requests via phone, email and remote … tools all while providing an exceptional client experience. Build positive client relationships through exceptional client service, tenacity and the willingness to do the right thing! Take responsibility for and co-ordinate escalated tickets with other team members Diagnosing, troubleshooting, testing, repairing and servicing hardware Build and deploy PC’s and other devices to clients’ networks Liaising with 3rd party More ❯
1st Line ServiceDeskEngineer, North London, £32K Nigel Frank are working with a leading business in North London that is investing in its technology function and looking to add a 1st Line ServiceDeskEngineer to the team. This role is a key part of ensuring smooth day-to-day IT operations, supporting … devices. Support mobile device management tools (e.g., Intune or Jamf). Assist with Microsoft 365, Azure Active Directory, and on-premise infrastructure. Monitor and manage tickets through the IT servicedesk system. Provide basic networking support (Wi-Fi, DNS, DHCP, VPN) with training provided. Use remote support tools to deliver effective assistance where needed. Key Experience & Skills: Some More ❯
1st Line ServiceDeskEngineer, North London, 32K Nigel Frank are working with a leading business in North London that is investing in its technology function and looking to add a 1st Line ServiceDeskEngineer to the team. This role is a key part of ensuring smooth day-to-day IT operations, supporting … devices. Support mobile device management tools (e.g., Intune or Jamf). Assist with Microsoft 365, Azure Active Directory, and on-premise infrastructure. Monitor and manage tickets through the IT servicedesk system. Provide basic networking support (Wi-Fi, DNS, DHCP, VPN) with training provided. Use remote support tools to deliver effective assistance where needed. Key Experience & Skills: Some More ❯
is central to our journey as a global business. Find out more about Moneycorp's offering, global footprint and capabilities here: About Us moneycorp Your Next Challenge The IT ServiceDeskEngineer role presents an exciting opportunity for individuals embarking on their careers in Technology. This role provides IT support to staff throughout the global Moneycorp business … s, delivering friendly and responsive customer service. Provide support for desktops, laptops, and mobile devices, escalating complex issues as needed. Support end-users with a consistent level of customer service with a can-do attitude. Incident and Problem Management Log, prioritise, and resolve service requests and incidents in adherence to SLAs with precise and detailed information. Perform in … permanent solutions. Keep tickets updated to reflect progress; ensuring clear expectation regarding resolution are set. Keep end users informed; regularly chase for updates or approvals. Request Management Maintain the ServiceDesk ticketing queue to provide immediate assistance and quickly categorise requests and incidents. Provide approved permissions to end-users based upon requests logged on systems including M365, banking More ❯
2nd Line Support Engineer – Up to £40,000 – Financial Services - London Overview: A global British FTSE250 financial services company are looking to recruit an experienced 1st/2ND Line Support Engineer to be based at their London office. This is an exceptional opportunity to grow and develop your skills within a highly reputable, globally recognised organisation, gaining valuable … The role includes participation in an on-call rota, which is factored into the salary. Role & Responsibilities: Incident Management : Act as a primary contact for end-user incidents and service requests, ensuring efficient triage, troubleshooting, and resolution. Documentation : Maintain and update accurate knowledge base documentation quarterly. Ticket Execution : Handle tickets and requests using best practices, maximising the adoption of … IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other IT teams to resolve issues and manage user expectations effectively. Service Improvement More ❯