A leading healthcare regulator is seeking a ServiceDeskEngineer to join their Information Systems Operations team in London. SERVICEDESKENGINEER Salary: £35,000 - £42,000Location: London A leading healthcare regulator is seeking a ServiceDeskEngineer to join their Information Systems Operations team in London. What you'll do … As a ServiceDeskEngineer, you will play a pivotal role in providing both remote and onsite technical support across multiple locations. Your day-to-day activities will involve troubleshooting servicedesk tickets efficiently while maintaining high levels of customer satisfaction. You will be responsible for supporting a wide range of IT systems including Windows … internal teams and end users. Your ability to communicate clearly over the phone and via written channels will be essential as you log incidents and prioritise requests according to service level agreements. Administrative duties will form part of your routine to ensure the ServiceDesk runs smoothly. You will also contribute ideas for continuous improvement within the More ❯
Lead ServiceDeskEngineer London Up to £50,000 per annum VIQU have partnered with a growing construction company who are seeking a Lead ServiceDeskEngineer to lead a team of support engineers and provide technical second- and third-line support. The role requires the candidate to work three – four days a week … in the office whilst occasionally travelling to customer sites when required. Duties of the Lead ServiceDeskEngineer: Provide second and third line IT support. Lead a team of two IT support engineers, ensuring tickets are being completed in a timely manner and KPI’s/SLA’s are adhered to. Independently manage IT projects. Utilise Microsoft … Defender for security monitoring. Manage Windows Servers, Intune, O365, and Azure infrastructure. Deploy Azure environments. Configure and maintain equipment. Experience required for the Lead ServiceDeskEngineer: Experience within a managerial/lead IT support role, administering KPI’s and SLA’s. Experience across the Microsoft technology stack – Defender, Intune, M365, Windows servers ect. Previous experience administering More ❯
Lead ServiceDeskEngineer London Up to £50,000 per annum VIQU have partnered with a growing construction company who are seeking a Lead ServiceDeskEngineer to lead a team of support engineers and provide technical second- and third-line support. The role requires the candidate to work three – four days a week … in the office whilst occasionally travelling to customer sites when required. Duties of the Lead ServiceDeskEngineer: Provide second and third line IT support. Lead a team of two IT support engineers, ensuring tickets are being completed in a timely manner and KPI’s/SLA’s are adhered to. Independently manage IT projects. Utilise Microsoft … Defender for security monitoring. Manage Windows Servers, Intune, O365, and Azure infrastructure. Deploy Azure environments. Configure and maintain equipment. Experience required for the Lead ServiceDeskEngineer: Experience within a managerial/lead IT support role, administering KPI’s and SLA’s. Experience across the Microsoft technology stack – Defender, Intune, M365, Windows servers ect. Previous experience administering More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
Reed
Senior ServiceDeskEngineer – London Based | £40,000–£52,000 Location & Hours Location: Central London Hybrid Working: 3 days in the office (Mon, Wed, Fri) and 2 days working from home (Tues, Thurs) Hours: Full-time, 37.5 hours/week (Monday to Friday) Are you a tech-savvy problem solver with a passion for delivering outstanding customer … service? Do you thrive in dynamic environments where no two days are the same? If so, my client is looking for you! We’re excited to offer a fantastic opportunity to join my client's Information Systems (IS) Operations team as a ServiceDeskEngineer . Based at their modern offices in Central London , you’ll … play a key role in supporting their internal users, ensuring seamless IT service delivery and contributing to the continuous improvement of their systems. The Role As a ServiceDeskEngineer , you’ll be the first point of contact for technical support, providing both remote and desk-side assistance. You’ll troubleshoot issues, escalate where necessary More ❯
ServiceDeskEngineer - Public Sector Hybrid (Central London - 2/3 days on site) | £37,000-£43,000) | Permanent Harvey Nash have partnered with a leading public sector organisation to recruit a ServiceDeskEngineer to join their London-based IT team. This role is a blend of traditional servicedesk and … and collaborative IT function working across multiple sites, with direct exposure to modern tooling and infrastructure as the organisation continues to modernise its environment. Experience of Interest: Background in servicedesk or second line support roles with strong troubleshooting skills Knowledge of Windows 10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN … MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with C-suite and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/Ivanti/Zendesk all of interest), and server technologies (Windows Server 2016/2019) advantageous What's in it for you: 30 days annual leave + buy/sell More ❯
ServiceDeskEngineer - Public Sector Hybrid (Central London - 2/3 days on site) £37,000-£43,000) Permanent Harvey Nash have partnered with a leading public sector organisation to recruit a ServiceDeskEngineer to join their London-based IT team. This role is a blend of traditional servicedesk and More ❯