15 of 15 Service Manager Jobs in London

Service Delivery Manager/IT Service Desk Manager A fantastic opportunity has arisen for a IT Service Delivery Manager/IT Service Desk Manager t to join our leading law firm on a permanent basis. IT Service Delivery Manager/IT Service Desk Manager Responsibilities and Duties: * Manage the Service Desk team using the Service Management toolset and provide accurate reporting on performance. * Lead, coach and develop the Service Desk team, fostering accountability, professional growth and a culture ...

Knowledge and Service Transition Manager A fantastic opportunity has arisen for an experienced Knowledge and Service Transition Manager to join a global law firm on a permanent basis. Knowledge and Service Transition Manager Summary: The successful candidate will be responsible … knowledge management practices and supporting the transition of new or changed IT services into live operation. The role focuses on ensuring operational readiness, minimising service disruption, and enabling effective service delivery across a global technology environment. Knowledge and Service Transition Manager Key Responsibilities: * Develop ...

Service Delivery Manager Salary: £50,000 - £60,000 pa DOE Location: Nottinghamshire/London (hybrid/client site/remote) Benefits: 26 days Annual Leave (+ bank holidays), Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme Our Client: Multi-Vendor IT Reseller & Managed … Services Provider/VAR The Opportunity: We are searching for a proactive & experienced Service Delivery Manager to take ownership of the operational and commercial success of IT services delivered to a portfolio of enterprise customer contracts. You will play a key role in shaping the services strategy ...

leading technology client are looking for a talented and motivated Customer Service Manager to support their rapid growth into strategically important new markets. You'll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their … European operations. You'll align and evolve their customer service strategy, while using data to provide valuable recommendations to senior management. This is a newly created role in a fast growing business. The team are high performing and very supportive. A brilliant opportunity! The following skills/experience ...

working with a well-established technology services organisation that’s looking to appoint a Service Delivery Manager to take ownership of service performance across a portfolio of enterprise clients, with a strong focus on network-led and infrastructure services . This role suits someone who understands … managing people and customers, and wants the opportunity to shape how services are delivered rather than simply keeping the lights on. The Role As Service Delivery Manager, you will be responsible for the end-to-end delivery of managed and support services, working closely with technical teams ...

Technical Services Manager (Associate Level) My global FinTech client are growing and they are looking for a permanent Associate Technical Services Manager (TSM) to join the team. This is hybrid working - 3 days a week in the London office. Paying £50,000 to £60,000 + … benefits. The Associate Technical Service Manager helps deliver high-quality technology services to their clients. This role is suited to a Technical candidate with early experience in capital markets or fintech who are progressing toward full service ownership. The Assoc Tech Service Manager ...

Service Manager - Heat Networks & HIUs We are seeking an experienced Service Manager to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering ...

Service Delivery Manager Company: Albany Beck Engagement: Permanent (Immediate Start) Location: London (Hybrid) About Albany Beck Albany Beck is a Management Consultancy focused on delivering specialist transformation solutions to Financial Services clients. We combine deep industry expertise with modern delivery practices, enabling clients to scale effectively while … people. Joining Albany Beck means being part of a consultancy committed to learning, professional growth, and delivering exceptional client outcomes. Role Overview The Service Delivery Manager is responsible for overseeing the successful delivery of client engagements across Albany Beck’s Financial Services portfolio. This role ensures that ...

Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £460 per day (Inside IR35 - Umbrella) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Service Delivery Manager … ITIL, experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.Key Requirements: Proven experience in Service Delivery Management within large, complex environments Strong ITIL knowledge and understanding of ITIL processes CSAT and Service Relationship experience Proven experience of managing ...

fast-growing London-based Managed Service Provider delivering high-availability IT services to boutique hedge funds, asset managers, and other financial institutions across the capital. We pride ourselves on exceptional client experience, operational maturity, and a service culture built around trust, responsiveness, and continuous improvement. As we expand … financial-sector portfolio, we’re seeking a Service Delivery Manager who can own client relationships, drive service excellence, and ensure our technical teams consistently meet the high standards expected by regulated financial clients. The Role You’ll act as the primary point of accountability for service ...

Service Design & Transition Consultant Stellarmann requires a Service Design & Transition Consultant to work on an engagement with a leading professional services organisation, who are transitioning to a new office building. The role encompasses both Service Design and Service Transition, so you need to be highly skilled … both, on complex projects with large organisations. Essential Skills & Experience Strong experience in Service Transition and Service Design for large corporates Deep knowledge of ITIL v3 Proven ability to create operational artefacts: SOPs, runbooks, support models, readiness checklists, acceptance packs Ability to ensure delivery teams complete required governance ...

Junior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £410 per day (Inside IR35 - Umbrella) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Junior Service Delivery Manager … experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.Key Requirements: Previous commercial experience in Service Delivery Management Good ITIL knowledge and understanding of ITIL processes CSAT and Service Relationship experience Proven experience of managing and delivering to SLAs ...

Senior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £550 per day (Inside IR35) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Senior Service Delivery Manager … experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer. Key Requirements: Proven expertise in Service Delivery Management within large, complex environments Demonstrable experience of leading and managing teams of Service Delivery Managers (SDMs), partners and International delivery teams ...

Role & Responsibilities: · Create and review annual plan for service team operations · Overall responsibility for the effective operation of the UK service team, act as primary point of contact for customer’s service requests and reporting back to HQ · Coordinate scheduling for on-site survey & service visits … allocate engineering teams from both in-house and 3rd party resources · Coordinate with sales team to create quotations for installation & service activity · Liaise with commercial and sales teams to identify upcoming project requirements and plan service team resources accordingly · Keep the stock room and repair centre ...

risk.lexisnexis.com About the team: You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients. About the role: The Manager is responsible for project management as a project director and team management. Project management duties include directing other project managers to ensure projects … diverse customer base, leveraging internal and external networks to deliver innovative solutions. Promote a customer-first mindset across the team to ensure exceptional service and satisfaction. Leadership - Provide clear, inspiring leadership by communicating a compelling vision and aligning teams with organisational goals. Translate strategic objectives into actionable plans, make ...