26 to 41 of 41 Support Analyst Jobs in London

Job Description My client provides design, deployment, support, and optimisation services built around four core technical areas: Application & Digital Innovation, Modern Workplace, Cloud Transformation, and Network Services. Their managed service model is designed with cloud adoption in mind, with a strong emphasis on continuous optimisation. The goal is to move customers away from the traditional large-scale IT refresh … every few years, and instead deliver a service that embeds projects, updates, and enhancements into the ongoing managed service. As part of the Operations team, the Infrastructure Support Analyst will focus on customer support, optimisation, and involvement in project delivery across these four technical pillars. The ideal candidate will have broad technical interests, with proven experience in … customers, vendors, and internal teams where required. Deliver against agreed SLAs and operational performance targets. Follow established procedures to implement changes in live customer environments. Provide out-of-hours support on a rota basis. Collaborate with internal teams, third-party vendors, and external partners to resolve escalated customer issues. Identify and recommend improvements to processes and customer experience. Take More ❯

Job Description My client provides design, deployment, support, and optimisation services built around four core technical areas: Application & Digital Innovation, Modern Workplace, Cloud Transformation, and Network Services. Their managed service model is designed with cloud adoption in mind, with a strong emphasis on continuous optimisation. The goal is to move customers away from the traditional large-scale IT refresh … every few years, and instead deliver a service that embeds projects, updates, and enhancements into the ongoing managed service. As part of the Operations team, the Infrastructure Support Analyst will focus on customer support, optimisation, and involvement in project delivery across these four technical pillars. The ideal candidate will have broad technical interests, with proven experience in … customers, vendors, and internal teams where required. Deliver against agreed SLAs and operational performance targets. Follow established procedures to implement changes in live customer environments. Provide out-of-hours support on a rota basis. Collaborate with internal teams, third-party vendors, and external partners to resolve escalated customer issues. Identify and recommend improvements to processes and customer experience. Take More ❯

We have an exciting opportunity for a 1st Line support analyst in our Service Desk team. Using your skills in technical analysis and 1st Line Support you will be responsible for supporting our internal employees, assisting with PC, applications, server, networking and hardware issues either in person, email, Teams, or via phone. You will be resolving issues … with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and … proactive maintenance Endpoint security management Collaboration with 1st Line Support Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on More ❯

clients and colleagues with all things tech. Our team is friendly, fast-paced, and committed to helping everyone work smarter and more securely. The Role: As a Junior IT Support Analyst, you’ll provide first-line support for all IT issues across the company. You’ll troubleshoot basic hardware and software problems, set up equipment, and help … This is a fantastic opportunity for someone with a passion for tech, eager to learn and develop their skills in a supportive environment. Key Responsibilities: Provide first-line IT support to staff in person, via phone, and email Set up and configure laptops, desktops, and mobile devices Troubleshoot Windows and Mac OS issues Support Office 365, email, printers … Mac operating systems Good communication skills and a helpful attitude Willingness to learn and grow Right to work in the UK Desirable (not essential): Previous experience in an IT support or customer service role Familiarity with Office 365, Active Directory, or remote support tools Benefits: Central London office with excellent transport links Friendly, inclusive team Ongoing training and More ❯

voice, and/or network communications with business units and systems management, as well as vendors and/or consultants. About The Role We are looking for a Network Support Analyst to join our UK-based team in London. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. … integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud environments. Configure and deploy both physical and virtual network devices and services. Perform network maintenance … including patches, hot fixes, and security updates. Monitor network performance to ensure stability and availability and track system resource utilisation, trends, and capacity planning. Offer 2nd and 3rd line support and troubleshooting to resolve network issues. Adhere to established configuration and change management policies to ensure changes to the network infrastructure are well-managed and approved. Implement security tools More ❯

Our client is recruiting for a proactive and technically skilled Student Records System - SITS Technical Support Analyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key … technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities • Provide technical support for the SITS student records system and its integrations.• Diagnose and resolve bugs, log solutions, and escalate issues when necessary.• Work with Senior Application Developers on large-scale and complex … developments.• Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript.• Support quality assurance, software updates, and version releases.• Participate in change management and testing of new features.• Ensure compliance with Data Protection, GDPR, and Cyber Security standards.Essential: • Degree-level education (or equivalent experience).• Experience using the Tribal SITS:Vision/eVision system.• Knowledge of web More ❯

AV Support Assistant/AV Specialist/Unified Communications Analyst A fantastic opportunity has arisen for a AV Support Assistant/AV Specialist/Unified Communications Analyst to join our London based global law firm on permanent basis. AV Support Assistant/AV Specialist/Unified Communications Analyst Summary: Our clients IT team is … responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients. They devise and implement operational processes and procedures in order to provide reliable and available IT systems to the firm. The team is comprised of a globally-distributed group of Systems Analysts that receive work escalated from the Helpdesk and … may escalate work to the Infrastructure or Applications Support teams. This unique position within the team in our London office will specialise in our meeting and conferencing technologies. AV Support Assistant/AV Specialist/Unified Communications Analyst Key Responsibilities: - Deliver an excellent experience to users of the firm's AV and video conferencing technologies. This includes More ❯

AV Support Assistant/AV Specialist/Unified Communications Analyst A fantastic opportunity has arisen for a AV Support Assistant/AV Specialist/Unified Communications Analyst to join our London based global law firm on permanent basis. Ensure you read the information regarding this opportunity thoroughly before making an application. AV Support Assistant/… AV Specialist/Unified Communications Analyst Summary: Our clients IT team is responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients. They devise and implement operational processes and procedures in order to provide reliable and available IT systems to the firm. The team is comprised of a globally … distributed group of Systems Analysts that receive work escalated from the Helpdesk and may escalate work to the Infrastructure or Applications Support teams. This unique position within the team in our London office will specialise in our meeting and conferencing technologies. AV Support Assistant/AV Specialist/Unified Communications Analyst Key Responsibilities: - Deliver an excellent experience More ❯

We have a current opportunity for a Power & Gas Trade Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply. We are looking for an Application Support Team Lead who is passionate about technology and has experience supporting enterprise-wide systems. The successful candidate will be leading … Direct Market Access users) to analyse issues, provide tactical/strategical solutions and ultimately deliver tangible business value & benefit. This role will report into the Global Head of Application Support working on different business systems critical for the trading life cycle. Key responsibilities Leading the Front Office Application Support Team located in different geographical locations. Supporting of Commodity … Front Office Trading applications during trading hours. Support Client Trading Business - On/Offboarding Support for time critical Power and Gas Scheduling applications. Support Weekly Production Change Releases/Being part of On-Call Weekend Rota Support of CTRM connected upstream/downstream applications for Intraday and End of day activities. Monitor applications availability and report More ❯

We have a current opportunity for a Power & Gas Trade Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply. We are looking for an Application Support Team Lead who is passionate about technology and has experience supporting enterprise-wide systems. The successful candidate will be leading … Direct Market Access users) to analyse issues, provide tactical/strategical solutions and ultimately deliver tangible business value & benefit. This role will report into the Global Head of Application Support working on different business systems critical for the trading life cycle. Key responsibilities Leading the Front Office Application Support Team located in different geographical locations. Supporting of Commodity … Front Office Trading applications during trading hours. Support Client Trading Business - On/Offboarding Support for time critical Power and Gas Scheduling applications. Support Weekly Production Change Releases/Being part of On-Call Weekend Rota Support of CTRM connected upstream/downstream applications for Intraday and End of day activities. Monitor applications availability and report More ❯

Good knowledge and experience of Applications Support principals and issue investigation. Good understanding and experience of SQL database management systems, SSIS, SSRS and T-SQL. Good Technical Writing Skills. Working knowledge of industry best practices, ITIL (incident, problem, change, release). Basic knowledge of software development lifecycle (safe agile) processes. Knowledge and understanding of general infrastructure components. Experience of … users Experience Relevant experience in the insurance industry, preferably London Market. Relevant experience of Subscribe and Exact Advantage or similar policy administration and aggregation systems. Relevant experience of application support responsibilities.Strong analytical and logical problem-solving skillsAbility to learn and understand new products quickly Ability to prioritise and organise workload, handling varying priorities by setting expectations appropriatelyAbility to develop More ❯

Project Support Office/Analyst ((Identity & Access Management Programme) - Banking Client - London Duration: 12 months Rate: 400 - 600 per day (inside of IR35) Hybrid: 8 days onsite per month, the rest is remote working Locations: London, Paris, Brussels or Amsterdam Role description PSO Analyst - Planning & Budgeting (Identity & Access Management Programme) We're looking for a hands-on … PSO Analyst to help managing the budgeting and planning side in the IDAM programme, which has a portfolio of 20 projects. You'll work closely with project managers, the central PMO team and other delivery teams across to keep finances on track, support resource planning, facilitate quarterly plannings and make sure reporting runs smoothly. PMO Responsibilities: Budget support … to show how actual spend compares to the planned costs. Stakeholder coordination: Work with different teams to provide budget inputs for steering committees, regulatory reporting, recruitment etc. Quarterly planning: Support quarterly demand and resource planning across the programme. Facilitation: Run planning discussions with teams and get demand requests prioritised at the organisation, especially when there are dependencies to sort More ❯

confidently and sustainably into the digital future. Visit us Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an More ❯

We have a current opportunity for a Trade Support Engineer on a permanent basis. The position will be based in Dublin. Candidate will have a conceptual understanding of how a Interest Rate Swap is priced, Taylor Series, Valuation, Risk & PnL, have an undrstanding of PNL Explain, Unexplained PnL. Knowledge of Calypso, Murex, Aladdin advantageous. 5-8 years of work … high-pressure, fast environment. Basic Python skills, able to debug code and suggest fixes for issues. Comfortable with Excel and coding in VBA Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions. Possesses strong technical and/or business functional knowledge of systems, timing and dependencies. Conducts independent analysis More ❯

The Role Senior Asset Management Equity & CFD Trade Support & Fund Administration Analyst/Associate (Advanced Level Excel, VBA, or Python coding experience is highly desirable) Martis Search are representing a City of London based cutting-edge “tech driven” Asset Management company to hire a permanent “Senior Asset Management Equity & CFD Trade Support & Fund Administration Analyst/… class Investment boutique and the role sits within their “Portfolio Operations Middle Office.” The role encompasses a broad mix of Buyside Equity and CFD Operations duties from Equity Trade Support, right through to working with NAV’s/Valuations and other related Fund Accounting/Fund Administration tasks. The company is going through a growth phase, so it is … in a numerate based subject such as Economics, Mathematics, Engineering etc) ideally with a minimum of x 2-years Equity and CFD focused Asset Management, or Hedge Fund Trade Support, or Fund Administration experience (from a reputable Asset Management, or Hedge Fund). The Head of Operations is a great leader who encourages self-development from his team and More ❯

The Role Senior Asset Management Equity & CFD Trade Support & Fund Administration Analyst/Associate (Advanced Level Excel, VBA, or Python coding experience is highly desirable) Martis Search are representing a City of London based cutting-edge “tech driven” Asset Management company to hire a permanent “Senior Asset Management Equity & CFD Trade Support & Fund Administration Analyst/… class Investment boutique and the role sits within their “Portfolio Operations Middle Office.” The role encompasses a broad mix of Buyside Equity and CFD Operations duties from Equity Trade Support, right through to working with NAV’s/Valuations and other related Fund Accounting/Fund Administration tasks. The company is going through a growth phase, so it is … in a numerate based subject such as Economics, Mathematics, Engineering etc) ideally with a minimum of x 2-years Equity and CFD focused Asset Management, or Hedge Fund Trade Support, or Fund Administration experience (from a reputable Asset Management, or Hedge Fund). The Head of Operations is a great leader who encourages self-development from his team and More ❯