26 to 50 of 141 Support Analyst Jobs in London

Senior Support Analyst - Claims Senior Support Analyst - Claims Apply locations London - UK time type Full time posted on Posted 30+ Days Ago job requisition id R Looking for a role that will have a meaningful impact on IT? We are looking for an individual to support our wholesale business providing operational support, and maintenance of application services aligned to the team. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence … manage incidents and requests Agree and clearly communicate business priorities and outcomes to all stakeholders Work on-call with peers on bridge calls to support the major incident and rollout processes Proactively lead initiatives, including problem resolution, change and release activities Support development, and release of project deliverables More ❯

leading institutions, including the three largest US banks and three of the world's five largest investment banks. We're looking for a Product Support Analyst to grow our UK support coverage. We are open to talking to both mid and senior level candidates. This role will … report to our Head of Product Support and IT. Cutover Product Support Analysts provide exceptional support ensuring our growing B2B client-base have the best possible experience with Cutover. As a team we're committed to being the customer advocate, resolving technical issues, answering usage questions, and … web/SaaS technologies, a keen investigative mindset, a positive demeanour and a dedication to continual improvement. What will you be doing as Product Support Analyst Day-to-day support for our enterprise clients; prioritising requests, resolving technical enquiries, usage questions and keeping customers updated primarily via More ❯

Applications Support Analyst - London I have exclusively partnered with a multi-product fashion brand, who are looking for a Application Support Analyst to join them on a permanent basis. My clients IT team provides system support for all departments while desktop and server support … team serves as the critical link between end users and the core development team, ensuring that business applications and systems remain efficient and fully support each department's operational needs. Responsibilities: Provide 2nd and 3rd line support to both the IT team and business end users. Maintain strong … relationships with third-party software providers to ensure quick resolution of application errors. Work closely with internal service desk to enhance support efficiency. Minimize the impact of 2nd and 3rd line support tasks on the core development team. Oversee business systems operations, ensuring continued functionality and performance. Drive More ❯

Applications Support Analyst - London I have exclusively partnered with a multi-product fashion brand, who are looking for a Application Support Analyst to join them on a permanent basis. My clients IT team provides system support for all departments while desktop and server support … team serves as the critical link between end users and the core development team, ensuring that business applications and systems remain efficient and fully support each department's operational needs. Responsibilities: Provide 2nd and 3rd line support to both the IT team and business end users. Maintain strong … relationships with third-party software providers to ensure quick resolution of application errors. Work closely with internal service desk to enhance support efficiency. Minimize the impact of 2nd and 3rd line support tasks on the core development team. Oversee business systems operations, ensuring continued functionality and performance. Drive More ❯

Career Opportunities: Graduate 2nd Line Support Analyst (10668) Requisition ID 10668 - Posted - Years of Experience: 1 - Consulting - Location: 1 - Job Solidsoft Reply is a Reply Group company specialised in developing digital healthcare solutions for patient safety and closed-loop medicine management. We partner with healthcare and industry sectors … thought leader in our field, delivering software and services via a team of highly skilled professionals. Role Overview: We are seeking a 2nd Line Support Analyst to join our Support & Operations team. Reporting to the Service Desk Manager, you will provide initial response support to customers … chat, email, or ticketing system. Guide users through solutions following established procedures and knowledge articles. Collaborate with clients, vendors, partners, and technical teams to support and escalate technical incidents. Accurately log all support interactions, resolutions, and follow-ups in the helpdesk system, managing issues through to resolution with More ❯

The 1st/2nd Line Support Analyst will be part of a new team and will provide phone support as well as hands-on, desk-side systems support for all end user issues across multiple locations. This role will provide end-to-end support for … end user issues, from hands-on work to the co-ordination of other IT support teams, including setting up starters and leavers, infrastructure, and application groups. The Technical Support Analyst is also responsible for the installation, configuration, and troubleshooting of all end user hardware, software, and related … peripherals, including desktops, laptops, printers, MFDs, and all mobile devices. Responsibilities Responsible for providing technical assistance and end user support Must deliver exemplary customer service to all users from top to bottom ITIL experience would be useful 85% Windows, 15% Mac (with VIP treatment for Mac users) OKTA experience More ❯

Job Description IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT … infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff … concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication More ❯

Dynamics Support Analyst - London (Hybrid) - Dynamics CRM, F&SCM One of our clients in London is hiring for a Dynamics 365 Support Analyst for a growth position. Key Skills: User Support - 1st, 2nd and 3rd line support experience to resolve tickets within SLAs System More ❯

Dynamics Support Analyst - London (Hybrid) - Dynamics CRM, F&SCM One of our clients in London is hiring for a Dynamics 365 Support Analyst for a growth position. Key Skills: User Support - 1st, 2nd and 3rd line support experience to resolve tickets within SLAs System More ❯

Application Support Analyst - Trading Applications - £75,000 Harrington Starr have recently partnered with a leading London-based Fintech. They are looking for an experienced Application Support Analyst with great technical knowledge to support their clients business applications. This role looks at supporting clients both within … Python, BASH or Powershell. Excellent experience working with FIX Protocol. Great workplace experience within a Linux based environment. Excellent SQL exposure. Experience providing Application Support within a Trading environment. If you are looking for a new role with a highly respected company in the Financial services, then please apply More ❯

Application Support Analyst - Trading Applications - £75,000 Harrington Starr have recently partnered with a leading London-based Fintech. They are looking for an experienced Application Support Analyst with great technical knowledge to support their clients business applications. This role looks at supporting clients both within … Python, BASH or Powershell. Excellent experience working with FIX Protocol. Great workplace experience within a Linux based environment. Excellent SQL exposure. Experience providing Application Support within a Trading environment. If you are looking for a new role with a highly respected company in the Financial services, then please apply More ❯

Salesforce Support Analyst Remote working – need to be UK based 6-Month Contract – Inside IR35 - Up to £450 a day Have to be eligible for SC and NPPV3 Clearance Public Sector The Role The Salesforce L2 Support Analyst will be responsible for undertaking support, maintenance … establish a fully fleshed out service. The person playing this role will build working relationships with key client, incumbent and stakeholders, including other technical support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management More ❯

Salesforce Support Analyst Remote working – need to be UK based 6-Month Contract – Inside IR35 - Up to £450 a day Have to be eligible for SC and NPPV3 Clearance Public Sector The Role The Salesforce L2 Support Analyst will be responsible for undertaking support, maintenance … establish a fully fleshed out service. The person playing this role will build working relationships with key client, incumbent and stakeholders, including other technical support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management More ❯

1st/2nd Line - Windows and Mac The 1st/2nd Line Support Analyst will be part of a new team and will provide phone support as well as hands-on, desk-side systems support for all end user issues across multiple locations. This role will … provide end-to-end support for end user issues, from hands-on work to the co-ordination of other IT support teams including setting up starters and leavers, infrastructure and application groups. The Technical Support Analyst is also responsible for the installation, configuration, and troubleshooting of … peripherals including, but not limited to desktops, laptops, printers, MFD's and all mobile devices. Responsibilities Responsible for providing technical assistance and end user support Must deliver exemplary customer service to all users from top to bottom ITIL experience would be useful 85% Windows, 15% Mac (but Mac users More ❯

Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This is an exciting opportunity … thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding … experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching More ❯

Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This is an exciting opportunity … thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding … experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching More ❯

Innovative Systems , one of the world's most trusted providers of best-of-breed data quality and compliance solutions, is looking for an Application Support Analyst (Software Support Analyst) to join our fast-growing Customer Success team in London, UK. You will gain satisfaction knowing that … countries to identify potential money laundering and terrorist financing threats - helping to keep us all a bit safer. What you will be doing Application Support Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to provide … variety and interesting new challenges each day enabling you to continually grow your skills as you interact and learn from other teams. Unlike traditional support roles, at Innovative you get to: Perform simple product installations - providing a pathway into professional services or hosted consulting, pre-sales, engineering, product management More ❯

Smart Edge’s Client is looking for an individual to help with their BAU Support Analyst/Application Support@ London, UK Experince Required : Troubleshooting production issues for the supported Applications, network and Infrastructure (L2 support for calls that have been raised through the Level 1 Service … the incident ticket in accordance with the agreed Service Levels; and/or SQL Scripts for data correction. Network routing The supplier shall fully support the CLIENT Incident Management process for all major incidents. Liaison with Level 1 Service Desk, including the documented transfer of knowledge and work instructions … that can be used to improve L1 incident response and to avoid L2 incidents; Liaison with L2 end-user device support provided the relevant support teams; Liaison with L2 infrastructure and L2 application support with other vendors providing support services for or on behalf of CLIENT More ❯

Smart Edge’s Client is looking for an individual to help with their BAU Support Analyst/Application Support@ London, UK Experince Required : Troubleshooting production issues for the supported Applications, network and Infrastructure (L2 support for calls that have been raised through the Level 1 Service … the incident ticket in accordance with the agreed Service Levels; and/or SQL Scripts for data correction. Network routing The supplier shall fully support the CLIENT Incident Management process for all major incidents. Liaison with Level 1 Service Desk, including the documented transfer of knowledge and work instructions … that can be used to improve L1 incident response and to avoid L2 incidents; Liaison with L2 end-user device support provided the relevant support teams; Liaison with L2 infrastructure and L2 application support with other vendors providing support services for or on behalf of CLIENT More ❯

Application Support Analyst - London - Hybrid role - £80,000 - £100,000 Harrington Starr have just partnered with a leading Asset Manager who have an exciting new opportunity for a new Application Support Analyst to join the company. They are looking for a professional with good business knowledge More ❯

Application Support Analyst - London - Hybrid role - £80,000 - £100,000 Harrington Starr have just partnered with a leading Asset Manager who have an exciting new opportunity for a new Application Support Analyst to join the company. They are looking for a professional with good business knowledge More ❯

Finance Systems Support Analyst Permanent Fully Remote (UK) Salary: £40,000 - £45,000 (+ benefits) Skills: Unit4 ERP (Finance Modules), SQL, Excellent Communication Skills We are looking to recruit a Finance Systems Support Analyst for a leading digital transformation consultancy. This is a fantastic opportunity to … support a variety of clients across multiple sectors, helping them get the most from their ERP systems through responsive support and remote consultancy. This is a fully remote role with travel approximately once a quarter for team meetings. You'll work as part of a collaborative and values … empowerment across organisations. The ideal candidate will combine strong problem-solving skills with an empathetic, people-first approach. Key Responsibilities: Respond to and resolve support tickets in line with customer SLAs Investigate and troubleshoot issues within the Unit4 ERP system, focusing on finance modules Provide clear, professional communication with More ❯

Finance Systems Support Analyst Permanent Fully Remote (UK) Salary: £40,000 - £45,000 (+ benefits) Skills: Unit4 ERP (Finance Modules), SQL, Excellent Communication Skills We are looking to recruit a Finance Systems Support Analyst for a leading digital transformation consultancy. This is a fantastic opportunity to … support a variety of clients across multiple sectors, helping them get the most from their ERP systems through responsive support and remote consultancy. This is a fully remote role with travel approximately once a quarter for team meetings. You'll work as part of a collaborative and values … empowerment across organisations. The ideal candidate will combine strong problem-solving skills with an empathetic, people-first approach. Key Responsibilities: Respond to and resolve support tickets in line with customer SLAs Investigate and troubleshoot issues within the Unit4 ERP system, focusing on finance modules Provide clear, professional communication with More ❯

IT Support Analyst – Insurance Sector | EC3 | £30–35K + Excellent Bonus Hybrid Working – 4 Days in Office, Fridays from Home We’re excited to be hiring an IT Support Analyst for a dynamic and fast-growing insurance firm based in the heart of EC3. This is … and modern tech platforms. You’ll be joining a close-knit IT team, working directly with the IT Manager to provide day-to-day support across the business. The role offers variety, responsibility, and real scope for learning and development – particularly around data reporting, SQL, and cloud technologies (training … provided where needed). 🌟 What You’ll Be Doing: Providing first-line technical support across the business Maintaining excellent customer service and taking ownership of technical queries Logging, tracking, and escalating issues to third-party support as needed Assisting with Disaster Recovery planning and testing Keeping accurate records More ❯

IT Support Analyst – Insurance Sector | EC3 | £30–35K + Excellent Bonus Hybrid Working – 4 Days in Office, Fridays from Home We’re excited to be hiring an IT Support Analyst for a dynamic and fast-growing insurance firm based in the heart of EC3. This is … and modern tech platforms. You’ll be joining a close-knit IT team, working directly with the IT Manager to provide day-to-day support across the business. The role offers variety, responsibility, and real scope for learning and development – particularly around data reporting, SQL, and cloud technologies (training … provided where needed). 🌟 What You’ll Be Doing: Providing first-line technical support across the business Maintaining excellent customer service and taking ownership of technical queries Logging, tracking, and escalating issues to third-party support as needed Assisting with Disaster Recovery planning and testing Keeping accurate records More ❯