26 to 50 of 57 Support Analyst Jobs in London

Fluent French or German speaking Sales & Support Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a Fluent French or German speaking Sales & Support Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role … sits within the Partner Support Strategy team, which oversees the optimisation of support processes, tooling, and enablement for strategic partners across leading social platforms. This is an operations-heavy role and you'll serve as a key point of contact between internal and external stakeholders, so we're ideally looking for a self-starter who thrives on process … tools and resources. Deliver a high-quality experience to creators and partners across the platform. Maintain accurate and up-to-date records within internal databases. Train partner managers on support and escalation procedures through educational sessions. Share insights from day-to-day work and actively contribute to broader initiatives through task execution. We're looking for: Applicants that are More ❯

Salary band: Dependant upon experience Contract type: Permanent Date posted: Date not specified A market-leading provider of online global legal analysis and regulatory monitoring is seeking a Client Support Analyst to work within their Client Support Team. The Client Support Analyst will work directly with the organisation's in-house lawyers and product teams … providing content management and administrative support for existing and new products, as well as supporting external clients and handling administrative tasks such as liaising with the Finance department regarding client billing activities for new subscriptions and renewals. The Responsibilities: Serve as the primary point of contact for all client support queries, handling enquiries via telephone, email, or the … website feedback. Collaborate with primary client contacts to ensure appropriate levels of product access are maintained. Work closely with in-house product lawyers to assist with specific product queries. Support in-house lawyers with the development of legal content. Maintain the database of existing subscribers and users. Update and maintain intranet sites with products and initiatives. Liaise with the More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure … IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and More ❯

of Japan's largest securities firms), and MUFG Americas Holdings. Please visit our website for more information - Main Purpose of the Role: This position is for a Trade Floor support Analyst to support the joint (Securities & Bank) Trade Floor and associated systems. This must be an established person who would support the Trade Floor Support manager to drive the team towards increased productivity and user satisfaction. Key Responsibilities: In this role, you will be responsible for Trade Floor Support across MUFG's banking arm and securities business under a dual-hat arrangement. Under this arrangement, you will act and make decisions on behalf of both the bank and the securities business, subject to … the same remit and level of authority, and irrespective of the entity which employs you. 1. Responds to requests for support by both users and project teams by providing information to enable incident resolution and promptly allocates unresolved calls as appropriate. 2. Assists users in making more effective use of desktop systems, products and services. Makes initial diagnosis of More ❯

Infrastructure Support Analyst LMS IT Department Salary: £40,832 - £45,589 plus London Allowance £ 5,385 per annum Full time, permanent London, UK About us The MRC Laboratory of Medical Sciences (LMS) is a biomedical research institute, with unique computing environment using Windows. Linux and Apple Devices, where scientists and clinicians collaborate to advance the understanding of biology … MRC research institutes and enjoy close links with our partners at Imperial College London and at the Imperial College Healthcare NHS Trust. About the role The successful candidate will support and work within a small team of IT Support Analysts in the LMS’s Computing Facility. You will liaise with Imperial College London (ICL) and Imperial College Healthcare … NHS Trust; stakeholders in the work that takes place at the LMS and shared IT resources with ICL. You will participate in primarily providing IT Infrastructural Support and IT Support to the user community. You will also take part in IT infrastructural development and implementation across a wide range of back end technologies. Also, providing training and support More ❯

value continuous learning, personal growth, and providing our team with the resources they need to succeed. Ready to shape the future? Let's talk. About the role The Production Support Analyst is responsible for triaging and resolving incidents and defects in production environments. This role ensures the stability, reliability, and performance of business-critical systems by providing timely … support, collaborating with engineering and product teams, and following established defect management processes. This position has a strong focus on transfer agency (TA) operations , requiring a candidate with extensive experience and understanding of TA workflows, regulatory obligations, and client servicing impacts. Please note that this role is based in London with a requirement to attend our office … days per week Key Responsibilities Respond to incidents raised via the support desk. Triage incidents, identify root causes, and resolve or escalate issues as appropriate. Raise and track defects in the defect backlog, ensuring all required information is documented (title, summary, classification, impacted journey, replication steps, screenshots, error messages, etc.). Collaborate with Site Reliability Engineering (SRE), scrum teams More ❯

Veeva Support Analyst £250/pd Outside IR35 (Flexible) St Pancras Office Hybrid working 6 month contract Role Overview - As a member of the Veeva Support Team, you will provide the highest level of customer support to our UK Head Office and Field based users. You will address queries from 1st – 2nd line via multiple platforms … Telephone, livechat, genius bar, deskside) as well as check core processes are being completed correctly. In addition, analysts in the Technology Team, provide 1st line support for customers in best-in-class use of our technology platforms. You’ll do this through directly supporting customers who have issues on the Service Desk, proactively running platform training sessions and creating … the wide range of the technologies we deploy. From picking up hands on skills in how to use our CRM systems all the way through to being able to support in developing technical documentation on our data cloud and analytics environment. By joining the team you’ll gain experience and exposure to a wide range of technologies and be More ❯

Veeva Support Analyst £250/pd Outside IR35 (Flexible) St Pancras Office Hybrid working 6 month contract Role Overview - As a member of the Veeva Support Team, you will provide the highest level of customer support to our UK Head Office and Field based users. You will address queries from 1st – 2nd line via multiple platforms … Telephone, livechat, genius bar, deskside) as well as check core processes are being completed correctly. In addition, analysts in the Technology Team, provide 1st line support for customers in best-in-class use of our technology platforms. You’ll do this through directly supporting customers who have issues on the Service Desk, proactively running platform training sessions and creating … the wide range of the technologies we deploy. From picking up hands on skills in how to use our CRM systems all the way through to being able to support in developing technical documentation on our data cloud and analytics environment. By joining the team you’ll gain experience and exposure to a wide range of technologies and be More ❯

IT Support Analyst - macOS and Jamf (1st/2nd Line) Central London - 2 month fixed term PAYE contract ?? Full-Time Are you between roles or looking for a short term contract? Love tech? Love helping people? Join us and become the go-to hero who keeps our creative world running smoothly!We’re looking for a tech-savvy … when needed. Configure and deploy Macs, PCs, laptops, mobiles, and tablets – basically, you’ll make tech happen! Onboard new starters like a pro, delivering a first-class experience . Support our tools of the trade: Office 365, Jamf, Teams, Google Suite, Dropbox, AV & conferencing systems . Manage shared IT resources, coordinate repairs, and keep our assets and licenses in … order. Get involved in projects, office moves, inductions, and training – no two days are the same! What We’re Looking For 1+ year of IT support experience (or equivalent qualification). Mac OS + Windows 10 wizardry , Microsoft Office 2016+, and a knack for troubleshooting. Familiarity with remote support tools (TeamViewer, ARD, RDP), Office 365 admin, and Teams. More ❯

Innovative Systems, one of the world's most trusted providers of best-of-breed data quality and compliance solutions is looking for a ApplicationSupport Analyst (Software Support Analyst)to join our fast growing Customer Success team in London, UK. You will gain satisfaction knowing that you are utilizing your language skills as well as your interpersonal and … our clients in over 60 countries to identify potential money laundering and terrorist financing threats - helping to keep us all - a bit safer. What you will be doing Application Support Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to providesuperior assistance and issue resolution to … skills Excellent verbal and written communication skills in English p roficiency of the Englishlanguage at a native or business level Willingness to be on call after hours in customer support rotation (very minimal) It's a plus if you have Programming with at least one programming language such as C, C++,C#, .Net, Java, JavaScript, HTML, XML Knowledge of More ❯

Role : Support Integration Analyst Location: London (hybrid) Salary: Competitive + Bonus + Benefits We’re hiring a Technical Support & Integration Analyst to join a growing internal projects team at a leading technology-driven company operating in a high-complexity environment. This role is ideal for someone who thrives on problem-solving, can juggle multiple priorities, and … enjoys working across tech and business teams to deliver smooth application and infrastructure deployments. You’ll support systems integration projects, manage technical migrations, and help ensure key tools and platforms are delivered with minimal disruption and maximum impact. What You’ll Do: Coordinate the rollout of internal tools, systems upgrades, and technical migrations. Lead workstreams that involve moving users … and documentation. Use scripts and lightweight automation to help track and monitor delivery progress. The ideal candidate will have experience with: 5+ years of relevant experience in a technical support, deployment, or systems coordination role. Experience working with Linux and writing scripts using Bash , Python , or similar. Experience with SQL to query data for reporting or validation. You know More ❯

Role : Support Integration Analyst Location: London (hybrid) Salary: Competitive + Bonus + Benefits We’re hiring a Technical Support & Integration Analyst to join a growing internal projects team at a leading technology-driven company operating in a high-complexity environment. This role is ideal for someone who thrives on problem-solving, can juggle multiple priorities, and … enjoys working across tech and business teams to deliver smooth application and infrastructure deployments. You’ll support systems integration projects, manage technical migrations, and help ensure key tools and platforms are delivered with minimal disruption and maximum impact. What You’ll Do: Coordinate the rollout of internal tools, systems upgrades, and technical migrations. Lead workstreams that involve moving users … and documentation. Use scripts and lightweight automation to help track and monitor delivery progress. The ideal candidate will have experience with: 5+ years of relevant experience in a technical support, deployment, or systems coordination role. Experience working with Linux and writing scripts using Bash , Python , or similar. Experience with SQL to query data for reporting or validation. You know More ❯

Ryder Reid Legal is recruiting an IT Support Analyst on a temporary to permanent basis for a leading international law firm. You must be available immediately for this role.Key Responsibilities* Provide 1st and 2nd line IT support across desktop systems, mobile devices, and AV equipment.* Support and troubleshoot Office 365, iManage, Intapp, Litera tools, Adobe Acrobat … and other key legal applications.* Deliver user training and onboarding on standard desktop systems.* Assist with Active Directory admin, Cisco phones, and MDM tools (VMware/Intune).* Support remote access systems (Citrix, VPN, Duo) and AV platforms (Zoom, Teams, Webex).* Participate in IT projects, relocations, and occasional on-call support.* Maintain accurate logs of users, assets, and … technical issues.Requirements* Previous experience in IT support, ideally within a law firm or professional services.* Strong communication skills and a proactive, team-oriented approach.* Ability to work independently and manage competing priorities.Please apply now if you are interested! Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received More ❯

a global technology leader in financial services, IBKR has employees at several sites around the globe. As we continue to grow our staff and offices globally, we require IT support staff to help our employees operate and maintain their technology 24/7/365. Our support team seeks a First Level IT Support Analyst to … help manage and triage users' IT issues. The position is well-suited for someone looking to gain in-depth technical experience and exhibit a keen desire to support colleagues with a first-class user experience. As part of the Enterprise Service Desk team, you will act as the initial point of contact for all staff, helping to explain, quantify … and define their technological issues. Working with employees and team members, you will assist in creating and resolving support tickets, escalating specific technology issues to component owners, and maintaining the trouble ticket queue. As part of an effective lifecycle, you will drive the timely, effective resolution of issues under your care. Are you a team player who delights in More ❯

team at Trainline Our Workplace Technology team owns and manages the corporate technology stack of business and workplace solutions, driving innovative, cost efficient, future ways of working. The Tech Support team is a critical part of the Workplace Technology team, ensuring Tier 2 support services are delivered effectively and efficiently within a culture of continual service improvement, aligned … using JAMF Pro, and a Microsoft Windows estate integrated with Azure Active Directory and Microsoft Windows Servers. This is a highly visible team, also providing dedicated AV/VC support for meeting rooms and internal events - ensuring high availability, instilling trust, and enabling a seamless experience to Executive level presenters. As an Senior IT Support Analyst at … for joiners & leavers: laptop builds, IT inductions, IAM compliance, deprovisioning and timely asset retrieval, driving process efficiencies in collaboration with the People & Workplace stakeholders Meeting room AV/VC support, leveraging remote administration tools to maintain ongoing health of media services solutions - regular checks, updates and performance analytics In-person and remote technical support for internal events Implementation More ❯

voice, and/or network communications with business units and systems management, as well as vendors and/or consultants. About the Role We are looking for a Network Support Analyst to join our UK-based team in London. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. … integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud environments. Configure and deploy both physical and virtual network devices and services. Perform network maintenance … including patches, hot fixes, and security updates. Monitor network performance to ensure stability and availability and track system resource utilisation, trends, and capacity planning. Offer 2nd and 3rd line support and troubleshooting to resolve network issues. Adhere to established configuration and change management policies to ensure changes to the network infrastructure are well-managed and approved. Implement security tools More ❯

As a Lead Tech Support Analyst, you will be responsible for support and services to users, both in-person and remote, assist the wider team with project work and hardware deployment. This role will also work closely with the infrastructure team. What you'll do: Represent the service desk and local infrastructure services Prioritise tickets/service … requests Resolve issues within our agreed SLA's Participate in Global Technology projects Support the Sony Music Global Technology environment, including hardware, software, tools and applications Troubleshoot across all common computing platforms and hardware Software installation and updates Who you are: Previous helpdesk/desktop/infrastructure support experience in a corporate environment Working knowledge of: Microsoft Windows More ❯

London , Top 75 in the UK , and Top 50 Best Technology Companies to Work for . As part of their continued growth, they are seeking a Cyber Security SOC Support Analyst to join their expanding Service Desk Team. About the Role This is an exciting opportunity for a motivated individual with at least 1 years of experience in … a similar role. You will be the first line of defence, monitoring systems and responding to alerts received through support tickets or telephone calls. Key Responsibilities Monitor and categorise potential threats based on priority and severity Triage all cyber security incidents as part of the first response team Take ownership of incidents, providing initial remedial actions per established playbooks … Liaise with third-party service providers and log support tickets as required Provide operational support to the wider Cyber Security Team during incident response Maintain accurate documentation of all actions and resolutions Essential Experience Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies Working knowledge of Microsoft Defender suite including Endpoint Detection and Response Understanding of More ❯

Junior Front Office Business/Support Analyst Banking, Investment Management, Front Office, SQL, Python About the role You will join a global business of investment professionals and a network offices across Europe, Asia and North America. You will contribute to supporting Front Office investment teams, Trading, Operations, Compliance and Risk. In this role, your main responsibilities will include … the following Take the lead in the day-to-day support to all business stakeholders regarding investment management applications Lead the management of the support queries, answering general issues and distributing more complex items amongst the team Monitor team issues and troubleshoot day to day queries from our users Identify the reasons for data breaks and anomalies Manage More ❯

2nd/3rd Line IT Support Analyst is required by a leading engineering firm based on site in close proximity to Stratford Train Station and paying up to 40k + Benefits. This position holds responsibility for providing advanced technical support to all employees based at head office and remote sites as well as assisting them with hardware … a fast paced environment. As an employee-owned trust, the organisation are very focused on the well-being and career progression of their employees. Responsibilities 2nd/3rd line support Configuring installing and maintaining Hardware/Software and data back ups Monitoring and maintenance of computer systems, applications and SQL databases Manage on boarding/off boarding processes Maintain … documentation and deploy software to PC's and servers Requirements At least 3 years experience in an IT support role Degree/Diploma in a relevant subject Strong knowledge of using and supporting Microsoft Windows Systems SQL experience Demonstrable experience of using Microsoft SCCM to publish operating system and client application updates Experience in troubleshooting the full range of More ❯

2nd/3rd Line IT Support Analyst is required by a leading engineering firm based on site in close proximity to Stratford Train Station and paying up to £40k + Benefits. This position holds responsibility for providing advanced technical support to all employees based at head office and remote sites as well as assisting them with hardware … a fast paced environment. As an employee-owned trust, the organisation are very focused on the well-being and career progression of their employees. Responsibilities ·2nd/3rd line support ·Configuring installing and maintaining Hardware/Software and data back ups ·Monitoring and maintenance of computer systems, applications and SQL databases ·Manage on boarding/off boarding processes ·Maintain … documentation and deploy software to PC's and servers Requirements ·At least 3 years experience in an IT support role ·Degree/Diploma in a relevant subject ·Strong knowledge of using and supporting Microsoft Windows Systems ·SQL experience ·Demonstrable experience of using Microsoft SCCM to publish operating system and client application updates ·Experience in troubleshooting the full range of More ❯

Junior Front Office Support Analyst - Fixed Income sought by leading investment bank based in the city of London.**Inside IR35** - Please only apply if you have experience working in an investment bank in a front office environment. Role Summary Provide technical and operational support to Fixed Income trading desks, ensuring efficient trade execution and system functionality. Responsibilities … Front line support for trading systems and users Monitor and maintain trade flow across platforms Troubleshoot issues with systems like MarkitWire, ION, Murex, Tradeweb, Bloomberg, MarketAxess, BondVision Collaborate with traders, sales, ops, and vendors Assist with system testing and enhancements Requirements 2+ years of experience supporting Fixed Income desks Familiarity with trading systems listed above Strong problem-solving and More ❯

Community of Practice Technology Support Member Service Desk Analyst Volunteering with St John Ambulance strengthens communities. From youth support and education to wellbeing, events, and fundraising; your time makes a real impact. Are you committed to driving excellence and innovation? Do you have experience working within practitioners of Technology Support? As a Community of Practice Technology … Support Member Service Desk Analyst, you will play a vital role in supporting and enhancing a national community of practice. You will focus on specific activities or areas within the community, ensuring that efforts align with national standards and priorities while avoiding duplication. As a Community of Practice Technology Support Member Service Desk Analyst, you will … Support the Community of Practice Lead in coordinating the community. Focus on specific activities or areas within the community of practice. Assist in delivering impactful initiatives and projects. Foster collaboration and strengthen professional engagement. Champion inclusivity and provide support to community members. Contribute to the overall success and development of the community. Volunteers in this role will be More ❯

Dependant upon experience Contract type: Contract/Temporary Date posted: 30th June 2025 Blue Legal is partnering with a leading online legal services provider firm recruiting for a Client Support Analyst to join their London office on a 9-month FTC basis. The role involves providing content management and administrative support for existing and new products. The … release of new or updated content to maintain standards. Coordinate and obtain relevant sign-off from product teams and lawyers before publication to live websites, ensuring proper approval processes. Support product teams and lawyers in content development while updating and maintaining intranet sites that promote and manage products and initiatives. The Candidate: Experience supporting lawyers with excellent attention to … proactive, self-motivated approach capable of working independently under pressure while maintaining high accuracy. Excellent communication and interpersonal skills at all levels, with daily interaction across product, legal, and support teams, and a proven track record of effective teamwork. Strong experience managing complex website content with HTML and XML editing tools, structured data authoring, database creation and maintenance, and More ❯