126 to 149 of 149 Use Case Jobs in London

to drive onboarding, adoption and to secure retention Building and nurturing relationships with clients: leveraging product/domain knowledge to collaborate on long-term relationships with clients, improving use cases to drive success Prioritising your book of business; collaborating daily with internal stakeholders to develop targeted user-level and account-level plans Driving Growth: Monitoring customer health to … strong business acumen and problem-solving skills Are data-minded with an excellent ability to manipulate and organise analytics for decision making. An understanding of Python in business use, APIs, integration processes would be a bonus. Are results orientated with the ability to prioritise multiple objectives and work effectively in ambiguous situations Value working in an open and More ❯

team As our Principal Data Scientist, you'll: work closely with cross-functional development teams to build, test and maximise the value of a suite of models ranging use cases from LLM's to propensity, classification and regression models contribute to End to end development and deployment of ML and AI models have the ability to define best … car for a convenient fixed monthly amount taken from your gross salary (after 6 months service). And our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership. Ready to join us and drive our success as a high-performing team More ❯

generous employer contribution. In this role you will: Data Engineering Ingestion and provisioning of datasets, delta tables, and/or curated, re-usable data assets to enable Cybersecurity use cases. Support and enhancement of data ingestion infrastructure and pipelines. Platform Operations and Production Support Provide maintenance and run support for landing zones/cloud workspaces operated on behalf … detections, automations, and advanced analytic technologies to mitigate against current and emerging threats The ability to act as a Cybersecurity data domain expert and advise stakeholders how to use data and analytics to drive business change and improvement Proficiency in applying data science and advanced analytics techniques to the Cybersecurity domain and its associated datasets Full Stack Engineering More ❯

deeper knowledge by collaborating on deliverables such as demonstrations, FAQs, user guides and runbooks/documentation. Work with the Account Management and Customer Success team on potential upsell use cases and opportunities.Meet clients onsite and support workshops on continuous improvement, innovation, and opportunities to expand the use cases to other areas of the client business. Have … issues raised with the Product & Engineering teams, as well as regularly communicate updates to the client. Work closely across Customer Success and Product teams to share insights into the case studies adopted by our clients and understand more about ongoing requirements and upcoming product releases to communicate to our clients. Experience: At least 2 years' experience either in a … Success/Sales/Pre-Sales/or Solution Engineering/Cloud Deployment role in a SaaS company. Experience in analysing data and solving business requirements against common use cases, translating this into technically understandable content for clients. Understanding of tracking business metrics, goals, and the pain points of prospective customers. Exposure in working across multiple departments/ More ❯

a harmonised and enriched source of portfolios, transactions, and accounting data. This robust foundation fuels the platform to generate powerful signals through intelligent analytics, empowering a multitude of use cases. Next Gate Tech is not just a part of the industry's evolution - it is a driving force behind it. Learn more about us: Our story, values, mission … and team: Our unified platform and technology: Our solutions and use cases: About You We're looking for a strategic, solutions-oriented professional who thrives at the intersection of technology, business, and client engagement. Excited to help shape the future of our client success function, the ideal candidate will embody: An entrepreneurial mindset , with a passion for solving … identifying gaps and opportunities for innovation Solution Mapping - Collaborate cross-functionally to translate insights into actionable, well defined requirements and solution designs. Inform product strategy with real world use cases and market trends Deployment Strategy - Lead the planning and execution of solution deployments, ensuring seamless integration for client satisfaction, capturing feedback and driving continuous improvement loops Product Advocacy More ❯

observability tooling, logging infrastructure, and cloud environments. Act as a senior technical escalation point for complex deployments or architectural challenges. Provide in-depth technical guidance on customer environments, use cases, and integration scenarios. Customer Excellence & Relationship Building Serve as a senior executive presence in critical customer engagements and escalations. Partner with top-tier customers to ensure technical adoption … value realisation, and long-term retention. Champion a customer-obsessed culture focused on outcomes, not just deliverables. Data-Driven Management Use customer usage and performance data to inform strategy, refine processes, and identify risk/opportunity areas. Lead TAM org reviews based on insights, trends, and team performance analytics. Collaborate on the development of tools and dashboards to More ❯

prioritising your initiatives and aligning goals to maximise long term value. You and your team will shape and deliver on a strategy to build mind share and broad use of AWS services. You will be interacting directly with customers to better understand their needs and align the right people and tools to maximise their success. You will be … measuring and delivering results, while staying in touch with the pace of innovation of the AWS technology and its use cases. You will need to be technically capable and credible in your own right as well so that you can shape the customer and solutions-focused initiatives of your team. You will get to practice your creativity in … about the art of the possible. Central to this will be your leadership in driving Solutions Architects to create fir for purpose reference architectures for a variety of use cases. The ideal candidate has experience building, leading and developing talented teams of senior engineers or solutions architects. Customer-facing experience is preferred, practical knowledge of the AWS platform More ❯

growing SaaS platforms in the world, transforming the way businesses operate. Having surpassed $1B+ in ARR, our versatile product suite empowers 245,000 customers worldwide across industries and use cases to reimagine how work gets done, boost efficiency, and scale like never before. With a global team of over 3,000 employees, we foster growth through transparency and … growing SaaS platforms in the world, transforming the way businesses operate. Having surpassed $1B+ in ARR, our versatile product suite empowers 245,000 customers worldwide across industries and use cases to reimagine how work gets done, boost efficiency, and scale like never before. With a global team of over 3,000 employees, we foster growth through transparency and More ❯

/local government, healthcare, education, defence, etc. Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in key Salesforce architecture areas, particularly Service Cloud, Experience Cloud, and Public Sector Cloud. Public Sector Solutions Accredited Professional and Service Cloud Consultant certifications are … e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Extensive experience with end-to-end Salesforce platform implementations, with direct Salesforce development experience being a plus. Proven ability to define system designs, identify current state gaps, and More ❯

deeper knowledge by collaborating on deliverables such as demonstrations, FAQs, user guides and runbooks/documentation. Work with the Account Management and Customer Success team on potential upsell use cases and opportunities.Meet clients onsite and support workshops on continuous improvement, innovation, and opportunities to expand the use cases to other areas of the client business. Have … issues raised with the Product & Engineering teams, as well as regularly communicate updates to the client. Work closely across Customer Success and Product teams to share insights into the case studies adopted by our clients and understand more about ongoing requirements and upcoming product releases to communicate to our clients. Experience: At least 2 years' experience either in a … Success/Sales/Pre-Sales/or Solution Engineering/Cloud Deployment role in a SaaS company. Experience in analysing data and solving business requirements against common use cases, translating this into technically understandable content for clients. Understanding of tracking business metrics, goals, and the pain points of prospective customers. Exposure in working across multiple departments/ More ❯

strategic guidance to the business to achieve its goals and mitigate legal risks in those areas • Provide guidance on the legal risks associated with Arch's proposed AI use cases in line with applicable Artificial Intelligence (AI) laws and regulations and ensure any AI use cases are approved in line with Arch's AI Policy • Provide More ❯

a unique chance to lead the technical aspects of AI and automation projects within a forward-thinking organisation. You’ll be at the forefront of identifying high-value use cases, developing proof-of-concept solutions, and embedding successful tools into everyday operations. Beyond the technology, you’ll help foster a culture of experimentation, upskilling colleagues, and ensuring AI … delivers measurable business value.Key Responsibilities• Lead experimentation and prototyping of AI/automation solutions.• Identify, prioritise, and deliver AI use cases that improve efficiency and working practices.• Provide technical guidance to internal innovation communities and pilot groups.• Collaborate with external vendors and advisors to evaluate and implement solutions.• Document outcomes, build business cases, and evidence ROI.• Advise on More ❯

segments, ensuring long-term partnership success Align Miro's product capabilities to customer business priorities through tailored, high-touch engagements that drive product adoption, demonstrate impact across core use cases and maximize ROI Lead ongoing strategic conversations including regular cadence meetings, Joint Success Plans (JSPs), Business Reviews and executive-level engagements Collaborate with internal stakeholders to influence key … Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes. 03. Skill Assesment An interactive presentation to see your skills in action, based around a particular case study or business problem. 04. Meet the Team Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with More ❯

success. Customer Success Planning: Lead and progress customer success plans, collaborating with Account Managers on overall account strategies and objectives. Customer & Industry Awareness: Stay on top of customer use cases and industry trends to share insights and best practices that drive adoption and maximise value across your client portfolio. Product Expertise & Guidance: Know our Proptech solutions and services … inside out and help clients use them effectively to achieve their goals. Client Training & Enablement: Lead impactful virtual and in-person training to equip clients to confidently and effectively use our platform. Escalation & Resolution Management: Act as the main point of contact for client concerns, managing escalations and coordinating with cross-functional teams to resolve them … or property industries; onboarding experience is a plus. Fluent in English (written and spoken); additional languages are a plus. Excellent communication and presentation skills with the ability to use storytelling to engage, influence, and inspire clients and internal stakeholders. Strategic thinker and planner who can turn ideas into action and deliver results. Solutions-focused problem solver with a More ❯

success. Customer Success Planning: Lead and progress customer success plans, collaborating with Account Managers on overall account strategies and objectives. Customer & Industry Awareness: Stay on top of customer use cases and industry trends to share insights and best practices that drive adoption and maximise value across your client portfolio. Product Expertise & Guidance: Know our Proptech solutions and services … inside out and help clients use them effectively to achieve their goals. Client Training & Enablement: Lead impactful virtual and in-person training to equip clients to confidently and effectively use our platform. Escalation & Resolution Management: Act as the main point of contact for client concerns, managing escalations and coordinating with cross-functional teams to resolve them … or property industries; onboarding experience is a plus. Fluent in English (written and spoken); additional languages are a plus. Excellent communication and presentation skills with the ability to use storytelling to engage, influence, and inspire clients and internal stakeholders. Strategic thinker and planner who can turn ideas into action and deliver results. Solutions-focused problem solver with a More ❯

Proven experience delivering IT training within a law firm (or legal professional services environment).* Hands-on experience training and supporting iManage Work (preferably v10+), including best-practice use and user adoption.* Strong Microsoft 365 skills and confidence training users at all levels; able to tailor content to different learning preferences and styles.* Experience with business process modelling …/use cases and translating workflows into practical training.* Excellent organisation and time management; able to prioritise and meet multiple deadlines with a flexible, proactive approach.* Collaborative communicator with a customer-focused mindset and meticulous attention to detail.* Education: GCSEs (grades 9-4) or equivalent, including at least grade 6 in English and Maths.Nice to have * Microsoft Office More ❯

empathy and ability to walk in the customer's shoes. Platform Positioning: Articulate Pigment's role as a holistic planning platform across Finance, Sales, Workforce, and Supply Chain use cases. Track market trends and translate them into impactful solution positioning. Cross-Functional Leadership: Partner with Marketing, Enablement, Product, and Customer Success. Align messaging, assets, and field readiness around … new use cases. Autonomy & Ownership: Lead projects end-to-end with minimal oversight. Ensure SC Ops deliverables align with GTM priorities and are executed with excellence. Who you are Experience in the EPM space as a Solution Consultant or Solution Architect, with a background in pre-sales within the EPM domain. Pigment model-building experience is essential. Model … on Value, Persona's and stories rather than feature tours. Creative Contributor: Able to create presentations, Videos, Interactive Product Tours, other enablement content to support new models and use cases. Visionary Platform Thinker: Comfortable positioning Pigment as a holistic planning platform that integrates multiple domains; tuned in to market trends and able to translate them into SC strategy. More ❯

critical intelligence in the hands of users on the move. What You'll Do Own the mobile product roadmap for iOS and Android, focused on high-urgency field use cases Build mobile workflows that unify video, maps, alerts, unit locations, LPR hits, drones, and nearby device control Design fast, intuitive ways to monitor incidents, follow response, and share … Ensure the app is performant, secure, and trusted on smartphones, tablets, and vehicle-mounted devices Align with other product teams to ensure seamless handoffs between mobile and desktop Use metrics and feedback to refine roadmap and improve day-to-day field utility Support go-to-market, training, and rollout with cross-functional teams What Success Looks Like Mobile … access to the right mix of video, maps, alerts, and responder locations-improving response time, coordination, and post-incident reporting Adoption grows across customer segments with high daily use, strong retention, and positive field feedback Every second saved contributes to safer outcomes for officers, teams, and the public What You Bring 6-8+ years of product management More ❯

ticket management and resolution workflows, lead service performance reviews, and champion client needs within the organisation. With a strong understanding of the platform's features, architecture, and core use cases, you'll be able to translate technical details into clear, client-friendly updates, enabling clients to effectively communicate with their own stakeholders. Your remit will also include managing … role will see you leading both UK-based and international teams, managing resources across time zones, and facilitating effective communication between support, development, QA, and IT. You'll use tools like JIRA to produce and present analytics on service performance, ticket trends, and SLA compliance-helping identify opportunities for improvement and future product enhancements. To succeed, you will More ❯

training Creating practical Copilot scenarios in Microsoft 365 apps (Teams, Outlook, Word, PowerPoint, Excel) Embedding responsible AI behaviours such as human oversight, accuracy checks, bias awareness, and lawful use The role requires: Proven experience designing and delivering AI training at scale, with measurable adoption and compliance outcomes in large organisations. Strong knowledge of responsible AI use in the public sector Ability to translate complex policy into practical, accessible training across technical and non-technical staff Demonstrable skill in creating interactive, real-world Copilot use cases, including safety calloutscallouts and verification steps to reinforce compliant usage. Advanced reporting and analyticsanalytics capability, delivering adoption insights, completion rates, and improvement plans for leadership teams. Details More ❯

We are hiring a Customer Success Manager to join our Sales team. CSMs are strategic and technical advisors who help our enterprise customers adopt, optimize, and expand their use of AlgoSec's solutions. As a CSM, you'll own post-sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and … and expansion. Reporting to: VP, Global Customer Success Location : UK (Home office) Direct employment Responsibilities: Drive Customer Adoption: Identify adoption gaps, build tailored success plans, and align product use cases to value realization. Monitor Adoption Health: Track adoption across your portfolio and create quarterly improvement plans. Support Renewals: Partner with the renewals team to connect adoption health with … key stakeholders and guide customers with best practices and strategic insights. Lead Customer Engagements: Host Executive Business Reviews (EBRs) and maintain proactive, high-value touchpoints. Document Value: Capture use cases, success stories, and lessons learned to enrich our Customer Success knowledge base. Advocate Internally: Represent the customer's voice and ensure their needs are championed across the organization. More ❯

curious and collaborative. Key responsibilities Customer Success : proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding : create and lead project plans managing all stages of the process to … at all clients; and generate, escalate and help convert up-sell and cross-sell opportunities. Marketing collaboration : develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ). Operations : as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions More ❯

be responsible for managing and growing strategic accounts by working with our clients' engineering, product operations, and commercial teams to understand and implement an ever-growing set of use cases leveraging our platform. You can expect your day-to-day operational responsibilities to cover: Driving daily interactions with a defined set of partners Act as the client's … are driving towards the best possible outcome for the client/their partners Create and establish go-to-market plans for the account and each of its multiple use cases Run a reliable and organised account process that keeps InfoSum on top of deadlines and capable of seamlessly introducing new revenue growth initiatives German speaking Demonstrable knowledge of More ❯

reviews Capture all customer communications, product requests/feedback, and maintain up-to-date records, activities and interactions within CRM tools Solicit, record and share internally key customer use cases and feedback within Crisp. Be a strong customer advocate Collaborate with the Crisp Account Managers where required to support their account development plans Collaborate closely with Helpdesk and … Months Achieve a good understanding of our customers and categorisation Achieve a good working knowledge of the SKUtrak platform, including learning ways to leverage SKUtrak to demonstrate use cases or resolve issues for customers Achieve a good working knowledge of the customer success function and related processes and methodologies Shadow customer interactions and start to share ownership of … close to those we serve. Listening, learning, and building what matters most. Feedback : You see it as fuel. You give it with care, take it with humility, and use it to level up. Ingenuity : You solve problems with creativity and speed. You look for ways to streamline, automate, or improve without being asked. We are committed to transparency More ❯