Job Title: Digital Experience Manager Location: London (Hybrid, 2 days in office) Contract: 6 months Hours: 35 hours per week Contract Type: Full-time Monday-Friday Role Overview: We are seeking a Digital Experience Manage r to join the Digital and Innovation team within the wider Customer & Digital department. The team is responsible for improving customer-facing digital … and optimisation teams to enhance the customer journey using data analysis and make recommendations on what works best for customers and the business as a whole. Key Responsibilities Customer Experience & Journey Optimisation: Drive enhancements to the customer experience across the bank's website and digital self-serve platforms. Make incremental improvements based on customer behaviour, insight and performance … with Adobe Analytics, AEM, Similarweb, Adobe Target, Contentsquare, and Decibel (or similar tools). Deep understanding of website ecosystems including SEO, journey mapping, A/B testing, and UX optimisation. Analytical mindset - able to turn insights into simple, actionable strategies. Excellent verbal and written communication skills; confident presenting to varied audiences. Strong stakeholder and project management skills - able to More ❯
evangelising GenAI tool and educate AI culture of innovation to our R&C colleagues. They will have a strong background Design Thinking, Agile ways of working as well as experience in change management and stakeholder engagement. They thrive in this role if they are happy to tackle new problems and find solutions that don’t exist yet, are passionate … guidance, and motivation to drive innovation initiatives. Run discoveries and co-creation workshops to define and a prioritize Innovation and GenAI use cases that deliver results. Design and deliver UX and innovation framework as an iterative process and enabling continuous learning and adaptation across Risk and Compliance function. Collaborate with cross-functional teams, including product owners (PO), IT, data scientists … to work across regions whilst maintaining a global perspective Strong analytical and problem-solving skills, with the ability to think creatively. Well-versed in disciplines such as Service Design, UX, and/or Agile. Six Sigma Certification highly desirable. Exceptional communication skills, with the ability to effectively present complex concepts to a large crowd that are both technical and non More ❯
City of London, London, United Kingdom Hybrid / WFH Options
HSBC
evangelising GenAI tool and educate AI culture of innovation to our R&C colleagues. They will have a strong background Design Thinking, Agile ways of working as well as experience in change management and stakeholder engagement. They thrive in this role if they are happy to tackle new problems and find solutions that don’t exist yet, are passionate … guidance, and motivation to drive innovation initiatives. Run discoveries and co-creation workshops to define and a prioritize Innovation and GenAI use cases that deliver results. Design and deliver UX and innovation framework as an iterative process and enabling continuous learning and adaptation across Risk and Compliance function. Collaborate with cross-functional teams, including product owners (PO), IT, data scientists … to work across regions whilst maintaining a global perspective Strong analytical and problem-solving skills, with the ability to think creatively. Well-versed in disciplines such as Service Design, UX, and/or Agile. Six Sigma Certification highly desirable. Exceptional communication skills, with the ability to effectively present complex concepts to a large crowd that are both technical and non More ❯
and AI-driven e-commerce experiences, integrating seamlessly with API-first ecosystems (e.g., Scayle, Shopify, commerce tools, SFCC, Contentful, Amplience). You will collaborate with cross-functional teams-including UX designers, product strategists, and engineers to deliver highly performant, personalized, and future-proof digital commerce solutions. Additionally, you will champion MACH (Microservices, API-first, Cloud-native, Headless) and composable architecture … ahead of industry trends, evaluating emerging commerce tools, serverless architectures, and innovations. Your skills and qualifications Core Technical Expertise 5+ years in React, Next.js, TypeScript, and Node.js, with deep experience in headless commerce implementations. Strong expertise in MACH architecture (Microservices, API-first, Cloud-native, Headless) and composable commerce platforms (e.g., commercetools, Shopify Plus, SFCC, Scayle). Proficiency in modern … frontend tooling: Vite, Webpack, Tailwind, Jest, Storybook. Deep understanding of REST/GraphQL APIs, serverless functions, and edge computing for scalable frontends. Experience with headless CMS platforms (Contentful, Amplience, Strapi) and PIM/DAM integrations (Akeneo, Bynder). Leadership & Consulting Proven ability to lead technical teams in composable commerce and AI-driven projects. Strong client-facing skills, capable of More ❯
for document analysis and automation risk assessment Lead R&D spikes and validate system improvements through robust data analysis Ensure code quality, testing, observability, and non-functional compliance (security, UX, performance) Coach team members and contribute to Agile delivery practices Essential Skills Strong commercial experience with Python, TypeScript, SpaCy, and AWS (serverless) Background in OCR, NLP, and scalable automation More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Morgan Hunt Recruitment
for document analysis and automation risk assessment Lead R&D spikes and validate system improvements through robust data analysis Ensure code quality, testing, observability, and non-functional compliance (security, UX, performance) Coach team members and contribute to Agile delivery practices Essential Skills Strong commercial experience with Python, TypeScript, SpaCy, and AWS (serverless) Background in OCR, NLP, and scalable automation More ❯
ends, backed by Postgres and Redis. We keep everything up to date on our projects and focus on maintainability. We're looking for candidates with good, up-to-date experience with: Comfort with build pipelines, continuous integration, and Docker Proficiency with Git source control Strong HTML and CSS skills Good communication skills in written, verbal, and code Knowledge of … tools and technologies to boost your productivity An opportunity to influence how we build high-quality software Collaboration with all levels of our enthusiastic product team, including design and UX The process: A quick chat with our recruitment team on Google Meet Initial chat with our CTO on Google Meet Technical interview with team members: No whiteboard technical test No More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Harnham
measurement. Technical Specification & QA: Write technical specs for developers, validate tracking requirements post-implementation, and use debugging tools to troubleshoot and optimise. Collaboration: Partner closely with front-end developers, UX teams, and analysts to integrate tracking logic into customer-facing features and ensure alignment with business KPIs. Post-Implementation Support: Proactively monitor tracking reliability, troubleshoot discrepancies, and refine the tracking … setup to meet evolving business needs. Skills & Experience Proven experience in technical digital analytics or implementation engineering, with strong expertise in GA4 and GTM Proficiency in JavaScript, tag templates, and debugging tools like GA Debugger, Tag Assistant, or Chrome DevTools Deep understanding of dataLayer architecture, schema design, and event-driven tracking Familiarity with CI/CD processes, version … control, and collaborative workflows with developers Strong documentation skills and the ability to translate business tracking requirements into scalable technical solutions Experience in the travel, tourism, or hospitality sector is a strong advantage Benefits £500–£600 per day, Inside IR35, hybrid working – 1–2 days per week in a central London office Digital Implementation Engineer/GA4 Implementation/ More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
measurement. Technical Specification & QA: Write technical specs for developers, validate tracking requirements post-implementation, and use debugging tools to troubleshoot and optimise. Collaboration: Partner closely with front-end developers, UX teams, and analysts to integrate tracking logic into customer-facing features and ensure alignment with business KPIs. Post-Implementation Support: Proactively monitor tracking reliability, troubleshoot discrepancies, and refine the tracking … setup to meet evolving business needs. Skills & Experience Proven experience in technical digital analytics or implementation engineering, with strong expertise in GA4 and GTM Proficiency in JavaScript, tag templates, and debugging tools like GA Debugger, Tag Assistant, or Chrome DevTools Deep understanding of dataLayer architecture, schema design, and event-driven tracking Familiarity with CI/CD processes, version … control, and collaborative workflows with developers Strong documentation skills and the ability to translate business tracking requirements into scalable technical solutions Experience in the travel, tourism, or hospitality sector is a strong advantage Benefits £500-£600 per day, Inside IR35, hybrid working - 1-2 days per week in a central London office Digital Implementation Engineer/GA4 Implementation/ More ❯
of Defence & Security. Design, develop, and deploy robust web applications for public sector projects. Contribute to the entire software development lifecycle in collaboration with cross-functional teams. Create responsive user interfaces using modern front-end technologies and frameworks. Develop secure and efficient server-side logic, utilizing languages and frameworks. Implement security best practices … ensuring compliance with government regulations. Conduct regular security assessments and collaborate to address vulnerabilities. Develop and maintain well-documented RESTful APIs for seamless system communication. Work with project managers, UX/UI designers, and stakeholders to translate requirements into technical specifications. Communicate effectively with non-technical stakeholders for feedback and alignment with project goals. Connect to your skills and professional … technical concepts; ability to collaborate effectively in cross-functional teams. Familiarity with government processes, policies, and systems, enhancing the ability to tailor solutions to public sector needs. Understanding of UX principles to create applications that are accessible and user-friendly for government officials and the public. Proven ability to develop and maintain well-documented RESTful APIs for seamless system More ❯
opportunities for innovation in card issuing and acquiring technologies. Develop detailed technical requirements, system specifications, and documentation (e.g., API guides, integration protocols) for engineering and operations teams. Collaborate with UX and product teams to ensure user-centric design aligns with technical capabilities for seamless card product experiences. Monitor product performance through technical KPIs (e.g., system uptime, transaction latency) and … user feedback to optimize features and ensure market fit. Drive adoption of emerging payment technologies, such as contactless payments, softPOS, and real-time payment systems. Qualifications & Experience: 5+ years of product management experience in card issuing, acquiring, or payment systems, with a strong technical focus. Deep technical understanding of card payment processing, EMV technology, tokenization, and card … scheme infrastructure (Visa, Mastercard, etc.). Proven experience designing and implementing payment systems, including API integrations, settlement processes, and reconciliation workflows. Strong knowledge of technical regulatory requirements, such as PCI-DSS, KYC, AML, and 3D Secure, in the financial services industry. Proficiency in working with engineering teams to define system architecture, technical requirements, and integration protocols. Familiarity with modern More ❯
opportunities for innovation in card issuing and acquiring technologies. Develop detailed technical requirements, system specifications, and documentation (e.g., API guides, integration protocols) for engineering and operations teams. Collaborate with UX and product teams to ensure user-centric design aligns with technical capabilities for seamless card product experiences. Monitor product performance through technical KPIs (e.g., system uptime, transaction latency) and … user feedback to optimize features and ensure market fit. Drive adoption of emerging payment technologies, such as contactless payments, softPOS, and real-time payment systems. Qualifications & Experience: 5+ years of product management experience in card issuing, acquiring, or payment systems, with a strong technical focus. Deep technical understanding of card payment processing, EMV technology, tokenization, and card … scheme infrastructure (Visa, Mastercard, etc.). Proven experience designing and implementing payment systems, including API integrations, settlement processes, and reconciliation workflows. Strong knowledge of technical regulatory requirements, such as PCI-DSS, KYC, AML, and 3D Secure, in the financial services industry. Proficiency in working with engineering teams to define system architecture, technical requirements, and integration protocols. Familiarity with modern More ❯
them tackle what's next: providing personalized concierge services to their customers. To deliver this combination of powerful AI systems and well designed tooling we're leveraging Jamie's experience as an early member of Google's generative AI team and Steve's experience building for operational teams at Stripe, as well as the experience of our … hours to fit in life priorities outside of work. We're committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out - we value user obsession and eagerness to learn over traditional credentials. High pay, high expectations, high performance. We're building a small, great team. We aim to match unicorn/scale up … too. On the technical cutting edge. With our users we're defining what an AI-first SaaS product looks like. No one has figured out what the UI/UX, capabilites and data models of an AI first company are - it's white space for us to invent. The AI agent problems we're solving are beyond the cutting edge More ❯
team. As part of the team, you will collaborate with engineers, product managers, and designers to clarify specifications and build high-quality, well-tested software that provides an excellent user experience. Responsibilities include code reviews, troubleshooting, and bug fixes. This role requires balancing teamwork with independent initiative. You should thrive in cross-functional teams and be capable of owning … projects from start to deployment with minimal supervision. Effective communication and autonomous decision-making are essential, along with a passion for supporting independent music. Required Experience 6+ years of front-end and back-end programming experience. Proficiency in Ruby or similar high-level languages like Python, C#, or Java. Experience with front-end frameworks such as Vue or … React. Relational database experience, including writing SQL in high-performance transactional systems. Other Requirements Availability for 4 hours of overlap with US Central Time. Ability to attend daily standups at 11:00 am US Central Time. Willingness to learn and work with a large legacy codebase. Nice to Have Linux or macOS command-line skills, including zshell or bash. More ❯
and user needs into functional and appealing interactive applications that meet high development standards. In this role, you will work closely with a group of talented product managers, UX designers, and other engineers to build the next generation of staking products. Your work will help with securing a wide range of blockchain networks and contribute to the bedrock of … desktop, mobile, and other popular devices Build great products that are beautiful, simple, and delightful Integrate front end apps with various crypto wallets Continuously iterate and improve using direct user feedbacks and best industry practices Proactively make suggestions for improving our products and internal processes What are the requirements? You are a top-notch front end developer, with a … passion for blockchain You have extensive experience with front-end design and client-side web applications You possess a track record of launching great products You have good taste in design and UX. An obsession with quality and attention to the little things You are familiar with React What will be great to have? You are familiar with common More ❯
data scientists and NLU analysts at prospective customers to explain how we deliver our solutions, products, and platform. Facilitate and drive use case workshops with prospective customers. Analyze conversational UX use cases for feasibility and value creation for the client. Prepare a high-level estimate of effort involved and skills needed from a machine learning perspective for a specific customer … and ensure customer success Develop and maintain relationships with prospect and customer technical contacts. Work closely with Sales team as a technical resource & solutions consultant to pursue business opportunities. EXPERIENCE/SKILLS REQUIRED MUST HAVE SKILLS Minimum 5 years of experience in a client-facing sales engineer/presales/solution architect technical role required Previous experience in contact center technologies (CCAAS, IVR, ITR, Chatbots, Conversational AI) required Minimum 5 years of experience participating in the sales cycle at a technology company required Technical experience preferably sales-engineering &/or web-development experience required Strong technical acumen & ability to learn new patterns, spaces and domains quickly required Ability to understand our client's More ❯
with their partners. Daphne's technology transitions traditional data rooms into dynamic product pages, enhancing an asset manager's fund marketing and due-diligence process into a more engaging experience for distributors and direct investors alike. In addition, Daphne can support the digital distribution of the fund product data, to any distribution channel, internal investor portals, through to wealth … by seasoned executives with expertise in fintech, B2B SaaS, and alternative assets. About the role We're looking for a Front-End Engineer with at least 2 years of experience to help us evolve and scale our B2B SaaS platform. We want a Front-End Engineer who's passionate about crafting intuitive, performant user experiences that customers love. … designs and wireframes into responsive, accessible front-end code. Write clean, maintainable, and well-tested code. Participate in code reviews, architecture discussions, and sprint planning. Continuously optimize UI/UX based on feedback, analytics, and usability testing. Qualifications 2-5+ years of front-end development experience. Experience with modern JS frameworks (preferably React). Familiarity with REST APIs More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
an opportunity to work within a multidisciplinary team, shaping services from discovery through to delivery. Ideal for someone experienced in navigating complexity, facilitating collaboration, and ensuring services meet both user and business needs. The Role As a Senior Consultant in Service Design , you’ll lead strategic planning for client services and act as a trusted advisor to stakeholders. You … ll help design new propositions or evolve existing services by simplifying complexity, aligning teams, and advocating for user-centred outcomes. You may also oversee a delivery team, manage dependencies across departments, and contribute to the internal Service Design Community of Practice. Key Responsibilities Lead service design strategy, ensuring alignment with business and user goals Create and communicate service … end-to-end service design Experience working with senior stakeholders and delivery teams Advanced understanding of Agile methodologies Excellent facilitation, communication, and visualisation skills Background in service design, UX, business analysis, or product GDS/public sector experience is beneficial but not essential Company Overview They operate across the UK and are known for their transparent, agile approach. More ❯
an opportunity to work within a multidisciplinary team, shaping services from discovery through to delivery. Ideal for someone experienced in navigating complexity, facilitating collaboration, and ensuring services meet both user and business needs. The Role As a Senior Consultant in Service Design , you’ll lead strategic planning for client services and act as a trusted advisor to stakeholders. You … ll help design new propositions or evolve existing services by simplifying complexity, aligning teams, and advocating for user-centred outcomes. You may also oversee a delivery team, manage dependencies across departments, and contribute to the internal Service Design Community of Practice. Key Responsibilities Lead service design strategy, ensuring alignment with business and user goals Create and communicate service … end-to-end service design Experience working with senior stakeholders and delivery teams Advanced understanding of Agile methodologies Excellent facilitation, communication, and visualisation skills Background in service design, UX, business analysis, or product GDS/public sector experience is beneficial but not essential Company Overview They operate across the UK and are known for their transparent, agile approach. More ❯
meet commercial targets and maximise growth across each local market. Leading the regional eCommerce roadmap, aligning business priorities with technology development to support scalable growth and performance. 2. Site Experience & Optimisation Overseeing day-to-day site performance across all European domains, ensuring timely updates in line with the trade … plan, launches, and seasonal campaigns. Optimising the customer journey across navigation, product discovery, merchandising, and mobile to improve conversion and engagement. Driving continuous improvement through data-driven enhancements to UX, CRO, and on-site functionality. Managing platform operations, including third-party apps, performance monitoring, and incident resolution with IT and development teams. 3. Content, Campaigns & Traffic Growth Working closely with … senior eCommerce, digital trading, or online retail role. A proven track record of delivering eCommerce growth across multi-region markets. A strong understanding of eCommerce platforms, digital marketing, merchandising, UX, and analytics. Experience leading cross-functional teams, ideally in a matrix or global organisation. A commercial mindset with strong analytical and problem-solving skills. Strong attention to detail, highly More ❯
the world Raised $200m+ for charity worldwide Human-centric business Caring Culture - good people doing good for the world The Role Work cross-functionally with software engineering, Product and UX to bring this platform to life. Help architect, design, and implement well-tested new product features. This role isn't just about coding, its about influencing product and business impact … Desired Skills & Experience SASS, DynamoDB, AWS Lambda, Serverless Framework are all beneficial eCommerce/Shopify experience If you feel you have the relevant experience please reply to this advert or email your CV to Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based More ❯
getter and is naturally inclined to find problems and solve them end to end. You own the responsibility to get things done, and will pick up the skills and experience needed to solve novel problems quickly. Solution-focussed: We build tools that customers need, not just the ones they want. Someone who is customer obsessed, and can work alongside … scientists and machine learning engineers to ship physics models to our customers in a way that delivers maximum value. Work with designers and front-end engineers to shape the UX in line with customer needs. E2E application design: Work with customers to shape tools which are impactful for their teams. Construct low-lift prototypes of your ideas and ship them … directly to the customer. Rapidly iterate on this experience through constant user feedback. Backend Development: Build and maintain RESTful APIs (FastAPI) and micro services in Python to serve Large Physics Models to the end users. Working with other software engineers in our platform team, deploy these applications to the cloud so they become key tools in our customer More ❯
across Web, iOS and Android platforms. In this role, you'll work closely with designers, engineers and accessibility specialists to document components, patterns and principles that ensure a cohesive experience across platforms. You'll translate complex design and technical concepts into plain English, helping teams understand not just how to use the system, but why it works the way … improving clarity and shaping governance. Advocating for the value of content design in system adoption and user experience. What you'll need Experience as a content designer, UX writer or technical writer-ideally with a focus on design systems or product documentation. A strong understanding of platform-specific design considerations across Web, iOS and Android. Ability to write … such as Storybook, Confluence, Zeroheight or similar. A collaborative mindset and confidence working with cross-functional teams. Flexibility in adapting tone and style to suit different audiences and contexts. Experience navigating complex stakeholder environments, including product, engineering, legal and brand teams. A passion for creating content that empowers teams and improves consistency across digital experiences. About Working For Us More ❯
new company Working for an Investment Management Organisation. Your new role Working for an Investment Management firm who are seeking a highly skilled hands on Solutions Architect with strong experience in low code/no code tool Appian. You will lead the design, development and implementation of applications low code platform (Unqork). You will be supported by a … no code tools. Great (recent) experience with Appian/Pega. Experience in leading/coordinating test plans. Excellent communication and stakeholder management skills! Understanding of UI/UX design principles. Knowledge in integrations and APIs. Good experience with cloud technologies (e.g. AWS, Azure). What you'll get in return Flexible working options available. What you need More ❯
mindset, technical depth in content systems and data-driven platforms, and a passion for solving visibility and discovery challenges. You will collaborate closely with partners in Engineering, ML, Analytics, UX, and SEO Strategy to deliver search-centric solutions at scale. In this role, you will: Craft and articulate a compelling SEO product vision that aligns with business goals and evolving … localization teams to deliver globally relevant and compliant SEO products. Advocate for SEO product investment by framing business cases, quantifying opportunity, and aligning with Expedia's broader growth priorities. Experience and Qualifications: Education: Bachelor's or Master's degree in a relevant field, or equivalent practical experience. Experience: 8+ years of product management experience, with at least … interpretation skills. Familiarity with tools such as Tableau, SQL, Querybook, and other analytics platforms to guide product insights and decision-making. Experience working with engineering, data, content, and UX teams to deliver impactful, performant SEO products. Strong communication and stakeholder management skills, with an ability to simplify complex concepts and drive alignment. Comfort with ambiguity and fast-paced environments More ❯