1 to 25 of 73 User Research Jobs in London

Exciting Opportunity for a Senior User Researcher at Mondly by Pearson! Did you know Pearson is one of the 10 most innovative Ed-tech companies of 2022? We create vibrant and enriching learning experiences designed for real-life impact. Learning is no longer just a stage of life but … and engaging content. Be part of our journey to redefine how languages are learned. Key areas of focus : Lead and own end-to-end user research process across all product squads, identifying research opportunities to conducting studies and delivering actionable insights, establishing and implementing best practices and … methodologies to ensure comprehensive user understanding. Develop, own and define a holistic user research strategy in collaboration with product operations, product management, and design teams, aligning it with the company’s goals and product roadmap. Utilize a variety of research methods, including but not limited to more »

tactical design work to deliver solutions to known problems. They also mentor junior designers and contribute to timeboxed improvement initiatives, bringing their expertise in user research and data analysis to play a strategic role in the design process. Duties and Responsibilities Tactical Design Execution: Use design tools such … Collaborate with product teams to drive discreet design projects independently, focusing on tactical design work and delivering solutions to known problems Apply expertise in user research and data analysis to play a strategic role in the design process and ensure designs align with client visions and UX strategy … and receive positive performance reviews Practice Improvement: Number of departmental practice improvement initiatives contributed to or led by the Senior UX/UI Designer User Research and Data Analysis: Number of user research and data analysis projects completed by the Senior UX/UI Designer Average more »

User Researcher! Permanent role! Paying up to £55,000 per annum Remote Role with occasional client visits! On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of … their public sector clients. It is essential you have GDS experience. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users’ problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use more »

An overview of the role As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working … and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. Why this role? As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that … a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including more »

Why this role? As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users … problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such … as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis more »

with business goals and market positioning. • Collaborate with cross-functional teams including Design, Engineering, Sales, Marketing, and Customer Service to deliver innovative solutions. • Understand user needs and market trends to enhance product user flows and contribute to strategic product differentiation. • Support technical team members by providing insights into … ensuring operational excellence. • Support the tracking of key performance indicators (KPIs), contributing to the assessment of project success and overall company growth. • Engage in user research activities to help identify customer pain points, validate hypotheses, and test product features. • Conduct user research to understand customer pain … points and utilize market trends to inform product development. • Facilitate team efficiency by grooming the product backlog and defining user stories for technical implementation. • Monitor product performance post-launch and iterate to enhance functionality. We're looking for someone who must have: • Foundational Product Management Experience: With a strong more »

Wednesdays & Thursdays). Sponsorship is NOT available, sorry. Working very closely with the Head of UX , you will focus purely on UX design and Research - not UI/Product design. The client's digital presence is mainly web-based. They're accessible via mobile too but you're unlikely … to be working on an app (just fyi in case that's your thing). Your key responsibilities will include; Run user experience research to understand their users’ journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics). Capture … findings from user experience research and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development. Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with user research, internal discussion, presentations to stakeholders, and delivery. Work with Editorial leads more »

and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … of successful UX working with IT project teams is essential. Responsibilities: Conduct User Research establishing user needs, highlighting pain points and seeking opportunities to improve user experiences. Produce research plans containing appropriate methods to address the research problems. Describe User Personas. Define Customer …/User Journeys. Develop wireframes and interactive prototypes - low and high fidelity as required (using tools such as Adobe XD, Axure, and Balsamiq). Conduct user testing and gather feedback. Work with Users, Product Owners, Business Stakeholders, Technical Teams and Business Analysts collaboratively. Create sitemaps and style guides more »

the heart of everything they do. This is an integral role and will work with the wider organisation to implement, evolve and mature their research ethics/principles and methodology as well as leading and mentoring a small team of UX Researchers. You will be part of a User Experience team which also includes user experience designers, user researchers and a visual designer. The team's aim is to improve the lives of its customers by designing solutions that make it easy for them to interact with them online. Responsibilities: Work with the wider organisation to … evolve and mature our research ethics/principle and methodology. Help to align user research working practices across the wider business, striving to develop the maturity of UX research Play a lead role in continuously improving our research methodology and keeping abreast of new tools more »

User Research Analyst Hybrid - London/Manchester/Glasgow £45-55,000 + perm benefits A leading consultancy is looking to recruit a User Research Analyst to work closely with Product managers, designers, developers, and other User Researchers to conduct in-depth, high impact research … Clearance (British OR ILR VISA) Your Role: Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including … quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your more »

Operations (PSO) is a global team responsible for ensuring our marketplace product fits the market needs of customers, sellers and creators. We work on user research, product solutions and operation strategy, to improve user experience and to support the operation team to achieve business goals.Responsibilities1. Deeply understand … pricing. Break down business goals, locate business problems, find product solutions and integrate cross-team resources for solution implementation.2. Deeply understand product implementation. Mine user requirement through user research, competitor research and data analysis. Promote the requirement to product project.3. Deeply understand problem-solving techniques for … data analysis ability, be able to find business problems from data, and be able to convert business problems into data indicators.3. Excellent logical thinking, user insight and business sensitivity.4. Excellent communication skills, strong cross-team collaboration skills and team management experience.Preferred Qualification:1. 2+ years of relevant experience in more »

of Product, will be one of the three musketeers in the Product team and will collaborate closely with the Customer Facing Teams, Engineering and User Experience team (All for One, and One for All).Responsibilities and tasks: Developing and driving the product vision and strategy across BlueOptima with senior … stakeholdersOwning, defining, planning and communicating new product features, roadmaps, product backlog and success metrics. Understand markets, competition and user requirements in depth to identify market opportunities, new feature requirements, and build business cases.Empathising with users, conducting user research, and translating user insights into actionable product improvements … client facing teams.Being goal-oriented, focusing on outcomes: owning usage, retention and P&L.Stakeholder management: collaborating with senior management, customer facing teams, engineering and user experience teams, negotiating priorities, and providing clear direction. Working with Sales, Customer Success & Marketing to drive forward the feature launch and grow its impact more »

across the business with senior stakeholders Owning, defining, planning and communicating new product features, roadmaps, product backlog and success metrics. Understand markets, competition and user requirements in depth to identify market opportunities, new feature requirements, and build business cases. Empathising with users, conducting user research, and translating … user insights into actionable product improvements as part of requirement collection initiatives. Identify problems, analyse root causes, and develop creative solutions to drive commercial success of the product and feature delivery: increase revenue, reduce sales cycles and reduce manual work owned by the client facing teams. Being goal-oriented … focusing on outcomes: owning usage, retention and P&L. management: collaborating with senior management, customer facing teams, engineering and user experience teams, negotiating priorities, and providing clear direction. with Sales, Customer Success & Marketing to drive forward the feature launch and grow its impact on company revenue. Gathering, analysing and more »

too small, and no two days are the same.As the Head of UX and Design, you will play a pivotal role in shaping the user experience and design vision for our suite of DLT products and innovative solutions. Situated within the product team and working closely with marketing, engineering … design strategy in alignment with our business objectives and market needs. Lead the UX and Design team to ensure that our products provide enhanced user experiences and adhere to high design standards.**Collaboration**: Work closely with cross-functional teams, including marketing, engineering, product management, and sales, to integrate UX … and design seamlessly into product development and company initiatives.**User-Centric Design**: Champion a user-centric design approach, leveraging user research, target business personas, journey maps, and usability testing to inform strategic design decisions and product improvements.**Design Excellence**: Oversee the entire design process, from concept more »

of data products within various workstreams in data and analytics portfolio. Your expertise in data analysis, business analysis, requirements elicitation, product management methodologies, and user engagement will be essential in delivering innovative data-driven solutions that meet the needs of our customers and drive business growth. Responsibilities: of projects … and best practices in data products and leverage this knowledge to drive innovation and maintain a competitive edge. for customers by gathering feedback, conducting user research, and incorporating user-centric design principles into product development processes. Requirements: or Master's degree in Computer Science, Data Science, Business … all levels of the organization. track record of successfully launching and managing data products or data-driven solutions in a fast-paced environment. with user research methodologies, usability testing, and user-centered design principles. to prioritize tasks, manage multiple projects simultaneously, and work in a dynamic and more »

an ambitious and motivated individual to join the team to ensure experiences are optimised for delivery across all channels. THE ROLE Plan and conduct user research and competitor analysis Define and redefine user stories and storyboards Create prototypes and wireframes Carry out usability testing and usability acceptance … testing YOUR SKILLS AND EXPERIENCE Experienced user of tools such as Figma User experience expert with a history of driving business improvement across multichannel client journeys Customer journey mapping experience User research and usability testing experience BENEFITS Up to £65,000 Flexible hybrid working pattern Opportunity more »

the demands of the wider business as the company scales. Key responsibilities: Lead the development of a comprehensive UX/UI design strategy, incorporating user research, industry best practices, and business goals to drive the evolution of their product user experiences. Create wireframes, prototypes, and high-fidelity … designs for web and mobile applications, incorporating user-centred design principles, accessibility standards, and brand guidelines. Conduct user research, usability testing, and data analysis to gather insights and validate design decisions, iteratively refining and improving their products based on user feedback and behaviour. Oversee the development … of experience in UX/UI design, with a strong portfolio showcasing a range of projects, including web and mobile applications. Deep understanding of user-centered design principles, design thinking methodologies, and usability best practices, with a focus on delivering intuitive and delightful user experiences. Proficiency in design more »

The Product marketing team at Flo leads strategy for understanding users’ needs and defining the user journey for our members, depending on their life stage. As Head of Product Marketing, leading the team, you’ll position Flo as the best product to support women with their health and wellbeing … needs, becoming the foremost expert on our users, and leveraging user insights to help inform how we communicate with them. Being a seasoned Product marketer, you will identify how to best market our subscription and products to our community by leveraging strong cross-functional partnerships with Product, Design, MarTech … Analytics, Research and other stakeholders to negotiate, influence and lead marketing campaigns focused on driving both active users as well as paid subscribers. Your Experience Must have: Significant (usually 10+ years’) experience in deep D2C product marketing with a focus on managing go to market plans and an emphasis more »

LondonION Markets – User Experience/Full-time/On-siteThe RoleWe are looking for an experienced UX leader to head ION’s User Experience Architecture practice across the group’s verticals and their suite of professional financial products and services. You understand well the complexities of the professional … business strategy across ION’s verticals.Partner with cross-functional colleagues across Product, Engineering, Sales, Support and Marketing to establish relationships, cultivate and champion a user centered design approach that places user needs at the heart of product development initiatives. Be comfortable challenging an “it’s always been done … users. Establish and promote UX Design excellence upholding quality standards. Maintain and evolve a structured, yet flexible UX framework that leverages generative and evaluative user research methodologies, HCI principles and psychology, IA activities and data informed UI design that delivers with confidence against both user and business more »

per week in the office, 2 days working from home Salary: £70,000 - £80,000 base + bonus Join the team as a Lead User Researcher! Are you looking for an opportunity to join an extraordinary organisation that stands apart from the rest? My client is the pioneer in … them across the UK, they are now seeking passionate individuals to join them in their mission. We are looking for a seasoned leader in user research, to lead my clients small but passionate team of UX Researchers. As a key player within the organisation, you'll collaborate with … various departments to advance and refine the research ethics, principles, and methodologies. Your expertise in diverse research techniques will not only guide the team but also empower others through mentorship. About You: You've held senior or lead roles in user research, demonstrating hands-on experience more »

Salary: £43.27 per hour The Role: Own outcomes for one mature project, complex program, or emerging area. Drive positive change by defining a scalable, user-centered approach to solve difficult problems. Influence by guiding the momentum of related efforts. Apply your expertise by serving as a subject-matter expert … in ux writing, content design, ux principles, user-centered product development methodologies, and research tools. Collaborate with others to deliver work such as: audits that analyze and identify opportunities to create ux writing and content solutions that increase product value; machine learning heuristics to scale product quality; writing … and information design patterns across user experiences; product narratives that successfully guide the user through and within the product. Lead alignment efforts across teams or products to create cohesion. When proposing solutions, you may start with language, but look beyond words to influence design holistically. Proven ability to more »

and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience 🔰 Develop product vision, strategy, market/user research, by keeping the customer at the centre of everything we do while using design thinking tools 🔰 Represent client in ideation workshops with … cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options 🔰 Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis 🔰 Establish customer journey mapping to guide product development; then validate that learning with user testing 🔰 Translate product vision more »

team. Role Responsibilities: Identify and build strong relationships with clients across projects, influencing and collaborating with them on the content Create and iterate accurate user-centred content to a high standard that meets user needs Use analytics data, user feedback and user research to identify … the needs of users and map user journeys Make complex language and processes easy to understand Bring new ideas and challenge the status quo Be an advocate for user-centred design, iterative and agile approaches. Role Requirements: Strong understanding of user-centred design principles and best practice … Experience working in multidisciplinary Agile teams to design and deliver user-centred services Experience of designing content for diverse users including accessibility and assisted digital needs You will either already have SC (Security Check) Clearance or you are able to qualify for this level of clearance (by being a more »

forefront of leveraging AI technologies to revolutionize digital monetization strategies. Our GenAI platform is a cutting-edge solution that helps businesses maximize revenue and user engagement across various digital platforms. We are seeking a talented Engineering Manager to lead our GenAI development team and drive the innovation and growth … automatic generation and production of diverse ad creatives possible. This dynamic content can be used to keep advertising fresh, preventing ad fatigue and maintaining user interest over time. The efficiency enables liquidity and creating a large volume of personalized and engaging ads cater to different audiences.As the Engineering Manager … and your project peers.Set clear expectations and create a positive work environment based on accountability, in collaboration with the engineering and management teams.Coordinating with research, user research, art, partnership and legal to both define and execute technology development with key partners & suppliers.Operate strategically and tactically. Working closely more »

product. Ability to influence and inspire an audience by crafting stories using data that elicit empathy or create buy-in. Ability to craft intuitive user-facing language, effective information hierarchy, and scalable frameworks that appeal to and guide a diverse global audience while also adapting to the needs, voice … tone, and constraints of the product at hand. Ability to define, design, and create content-focused user experiences, such as frameworks and patterns that help content scale, ensure quality, and deliver information for specific user needs and markets. Ability to contextually structure, organize, and disclose information in a … discover the information they are looking for. Ability to make design decisions that increase intuitive use and comprehension, which may be based on relevant research, trends, and the appropriate application of the company's brand and voice. Ability to make design decisions that result in a coherent product, platform more »