1 to 25 of 201 User Research Jobs in London

Title: Director, Design Research Location: London Reporting to: VP, Product Design and VP, Product Measurement WHO WE ARE Choreograph is WPP's global data products and technology company. We're on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform … curious. Our team of thinkers, builders, creators, and problem solvers are over 1,000 strong, across 50+ markets around the world. WHO ARE WE LOOKING FOR? The Director, Design Research is a specialist role, ensuring our product decisions are backed by rigorous research and user insights. The role involves conducting research for new products, analyzing behavioral … data, and identifying opportunities for improvements across existing applications. You are: Skilled in qualitative and quantitative research methods, translating user data into actionable insights. Comfortable analyzing analytics data to uncover trends, gaps, and opportunities for product enhancements. Passionate about understanding customer needs, behaviors, and pain points to inform design and development. A strong leader with experience managing and More ❯

# Specialist User Researcher (Openreach Design Practice)Job Req ID: 47401Posting Date: 6 Sept 2025Function: DesignUnit: DigitalLocation: Belfast N.I, United KingdomSalary: Competitive, with great BT benefits! Hybrid 3 days a week together out of our Belfast, London, or Ipswich Digital hubs (flexible 2 days remote wherever). Openreach Limited is a wholly owned subsidiary of BT Group. We look … customers are the 650+ communications providers who sell phone and broadband services to these households and businesses. Why this job matters We're on an exciting journey to embed user-centred design at the heart of Openreach Technology. As a relatively new function, our User Experience team is playing a pivotal role in shifting the organisation from business … led to user-led design practices. This is where you come in.As a User Research Specialist , you'll be instrumental in shaping and evolving our UX research capability. You'll lead the development of our research practices and processes, working closely with UX Designers and key stakeholders across a variety of projects and programmes. Your More ❯

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester … Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The RoleAs a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users.The … Responsibilities* Contribute to creating better products and services that solve users' problems and meets their needs. * Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. * Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. * Use quantitative methods More ❯

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester … Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The Role As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients … users. The Responsibilities * Contribute to creating better products and services that solve users' problems and meets their needs. * Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. * Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. * Use More ❯

months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting user research, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct user research to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯

months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting user research, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct user research to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯

months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting user research, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct user research to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯

months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting user research, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct user research to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯

User Researcher 6-7 months London or Leeds/Remote - Up to 1 day per week on-site £490 per day - Umbrella only Responsible for using a variety of research methodologies to develop customer insights for brand experiences and communications that are highly interactive for web, mobile and other digital applications. Techniques may include ethnographic research, generative … research, quantitative research, workshops, third-party research, surveys, focus groups, social listening, prototyping, usability and accessibility testing. Interprets and analyzes research data, mining it for relevant information; often holds a technical or statistical background, analytical skills, and experience in user research Sensitive material to do with cervical screening (sexual assault, medical trauma, LGBTQIA+ experiences … Planning, executing and reporting research that will shape services as a standalone user researcher Expected to have deep user research experience, including creating safeguarding practices and approaches Experience with content testing with a focus on inclusivity and accessibility Good communicator, able to manage complex stakeholder landscapes and influence people's decisions All profiles will be reviewed More ❯

Product Researcher The Department – Product Are you a curious, action-oriented problem solver who loves getting stuck into discovery, prototyping, and user engagement? We're looking for a Product Researcher to join our growing team—someone who thrives on working across the product lifecycle, from exploring ideas to shaping features and championing adoption. This role is deliberately cross-functional … sitting at the intersection of product strategy, research, design, and delivery. You’ll combine a passion for understanding user needs and market opportunities with hands-on prototyping and creative product engagement. Whether you’re validating an idea, running a workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties … and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. More ❯

Product Researcher The Department – Product Are you a curious, action-oriented problem solver who loves getting stuck into discovery, prototyping, and user engagement? We're looking for a Product Researcher to join our growing team—someone who thrives on working across the product lifecycle, from exploring ideas to shaping features and championing adoption. This role is deliberately cross-functional … sitting at the intersection of product strategy, research, design, and delivery. You’ll combine a passion for understanding user needs and market opportunities with hands-on prototyping and creative product engagement. Whether you’re validating an idea, running a workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties … and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. More ❯

Senior User Researcher Shaping products that genuinely connect with people takes more than clever design; it takes insight. This role puts you at the heart of that process, helping well-known brands and scaling businesses understand their users and create experiences that stand out. Ready to lead the future of AI? A globally leading AI engineering firm needs a … Senior User Researcher to own the full user research process on their most ambitious projects. This is your chance to be at the forefront of innovation, turning insights into reality. Role Overview: Location: Central London/Hybrid Package: £60,000- £78,000per annum & benefits Industry: Technology/Product Design & Research What You’ll Be Doing: Leading … the full user research process on projects, from opportunity spotting through to embedding insights into product strategy. Running discovery and delivery research streams, aligning them with agile workflows. Using a mix of qualitative and quantitative methods to validate ideas and test product experiences. Partnering with product and design teams to turn evidence into actionable strategy and roadmaps. More ❯

My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab … based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency More ❯

sharing of data. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users … does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the … journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You will work closely with product owners and More ❯

sharing of data. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users … does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the … journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You will work closely with product owners and More ❯

sharing of data. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users … does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the … journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You will work closely with product owners and More ❯

sharing of data. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users … does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the … journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You will work closely with product owners and More ❯

A skilled Senior UX/UI Designer with strong research expertise is required to join our SaaS product team. In this role, you will champion human-centered design to improve the usability, functionality, and visual appeal of our core platform. By leveraging research insights and contributing to our evolving design system, you will help deliver intuitive and scalable … occasional paid for travel to London (UK-based candidates only). 25 days holiday, pension, flexible working arrangements, potential share options, and additional benefits. Key Responsibilities: Lead and deliver user-centered design solutions that enhance the overall customer experience and align with business needs. Plan and conduct user research activities, synthesizing insights to inform design decisions. Build … contribute to a robust, scalable design system. Collaborate with product managers, engineers, and other stakeholders in an Agile environment. Prepare prototypes, lead usability testing, and iterate designs based on user feedback. Address SaaS-specific challenges, including multi-tenant systems, onboarding flows, and account management. Ensure all designs meet accessibility standards and adhere to responsive design principles. Requirements: Bachelor's More ❯

User Researcher – SC Cleared | Data Projects | Outside IR35 | Remote | £450/day We’re hiring a contract User Researcher to support a public sector consultancy client on a data-driven project within central government.This role requires active SC Clearance and experience working with data-focused multidisciplinary teams . You’ll be responsible for planning and conducting user research across a complex service landscape, feeding into design and development of tools and services that help drive better outcomes through data. Contract Details: Rate: £450/day (Outside IR35) Location: Remote, mainly with occasional London (UK-based only) Start: ASAP Length: Initially until end of January (with potential extension) Key Requirements: Current SC Clearance (essential) Experience working … in central government or wider public sector Strong understanding of GDS service standards and UCD principles Hands-on experience conducting qualitative and quantitative user research Confidence working with data teams – understanding data workflows, pipelines, analytics or visualisation tools is a plus Able to work within Agile multidisciplinary teams (product, design, data, dev) Comfortable leading user research More ❯

We have an exciting opportunity for a skilled User Experience Designer to join our client, a globally recognised name and renowned brand as a market leader in their field. The key around this role is to be able to be an excellent UX Designer, and to also have the ability to understand the specific needs of a varied user … scholars, librarians and practitioners in visual and applied arts, performing arts, humanities, social sciences, law and finance as these will be the areas your work will cover. Responsibilities: Run user experience research to understand our users' journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics). Capture findings from … user experience research and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development. Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with user research, internal discussion, presentations to stakeholders, and delivery. Work on a programme of continuous improvement, encompassing interface design within a tested and established design More ❯

delivery and release management is critical: you will coordinate projects across multiple teams to ensure on-time releases and smooth product launches. Additionally, you will collaborate with design and user research to gather feedback, ensuring our platform meets both technical and user needs. If you are passionate about building next-generation AI/ML products, thrive in … Agile ceremonies (stand-ups, sprint planning, retrospectives) with engineering teams and act as the central point of contact to align development, testing, and deployment activities. Collaborate with design and user research teams to gather feedback from customers and end users. Translate insights into actionable requirements, ensuring our product roadmap addresses real-world pain points and user experience … collaborate, setting a foundation for the product function's future growth. Implement best practices to build a product-driven culture within Nscale, ensuring development efforts are tightly aligned with user needs, feature velocity, and technical excellence. Requirements 5+ years of product management (or related) experience in a software/tech environment, with a track record of driving complex technical More ❯

delivery and release management is critical: you will coordinate projects across multiple teams to ensure on-time releases and smooth product launches. Additionally, you will collaborate with design and user research to gather feedback, ensuring our platform meets both technical and user needs. If you are passionate about building next-generation AI/ML products, thrive in … Agile ceremonies (stand-ups, sprint planning, retrospectives) with engineering teams and act as the central point of contact to align development, testing, and deployment activities. Collaborate with design and user research teams to gather feedback from customers and end users. Translate insights into actionable requirements, ensuring our product roadmap addresses real-world pain points and user experience … collaborate, setting a foundation for the product function's future growth. Implement best practices to build a product-driven culture within Nscale, ensuring development efforts are tightly aligned with user needs, feature velocity, and technical excellence. Requirements 5+ years of product management (or related) experience in a software/tech environment, with a track record of driving complex technical More ❯

delivery and release management is critical: you will coordinate projects across multiple teams to ensure on-time releases and smooth product launches. Additionally, you will collaborate with design and user research to gather feedback, ensuring our platform meets both technical and user needs. If you are passionate about building next-generation AI/ML products, thrive in … Agile ceremonies (stand-ups, sprint planning, retrospectives) with engineering teams and act as the central point of contact to align development, testing, and deployment activities. Collaborate with design and user research teams to gather feedback from customers and end users. Translate insights into actionable requirements, ensuring our product roadmap addresses real-world pain points and user experience … collaborate, setting a foundation for the product function's future growth. Implement best practices to build a product-driven culture within Nscale, ensuring development efforts are tightly aligned with user needs, feature velocity, and technical excellence. Requirements 5+ years of product management (or related) experience in a software/tech environment, with a track record of driving complex technical More ❯

delivery and release management is critical: you will coordinate projects across multiple teams to ensure on-time releases and smooth product launches. Additionally, you will collaborate with design and user research to gather feedback, ensuring our platform meets both technical and user needs. If you are passionate about building next-generation AI/ML products, thrive in … Agile ceremonies (stand-ups, sprint planning, retrospectives) with engineering teams and act as the central point of contact to align development, testing, and deployment activities. Collaborate with design and user research teams to gather feedback from customers and end users. Translate insights into actionable requirements, ensuring our product roadmap addresses real-world pain points and user experience … collaborate, setting a foundation for the product function's future growth. Implement best practices to build a product-driven culture within Nscale, ensuring development efforts are tightly aligned with user needs, feature velocity, and technical excellence. Requirements 5+ years of product management (or related) experience in a software/tech environment, with a track record of driving complex technical More ❯

responsible for hiring, mentoring, and performance managing the PMs operating across the business. Execution: Directly manage the day-to-day operations of the central Product Strategy squad, which includes User Research and Product Analytics. Insight-Driven Prioritisation: Prioritise User Research and Product Analytics projects to ensure we are focused on the most impactful work. Listen to … core problem, and lead the post-project analysis to determine the impact and next steps. Driving Growth: Drive the key results for the product organisation, including metrics such as user engagement, retention, feature adoption, and conversion rates. Customer messaging: Working with Product Marketing to ensure our features and customer journeys are well positioned for our members Requirements Must-Have … in shipping quickly, experimenting and learning from the results Experience in building out a framework for product strategy in a business Experience working on mobile-first products Comfort in user research practices and helping facilitate them Experience in looking at data to make informed decisions Nice-to-Have Requirements Experience in social media, dating apps, or platforms with More ❯