1 to 25 of 52 User Research Jobs in London

Senior User Researcher/Lead User Researcher/User Researcher/User Research Manager £450/day (Inside IR35) - Umbrella engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital … service initiatives. This predominantly remote role, with occasional travel to London offices, focuses on complex user research delivered to Government Digital Service (GDS) standards using the GOV.UK Design System. The Role Joining an a govnerment client with multiple in flight projects we're looking for a number ...

growing fast and looking for bright, dynamic people to help build their business. Role Theyre seeking a motivated and detail-oriented UX Designer/User Researcher to support the design and research of their mobile-first products. Youll work closely with product managers, engineers, and senior designers … understand user needs, contribute to design systems, and create intuitive interfaces that scale. This is an excellent opportunity for someone who is eager to learn, grow, and make a real impact in an AI-focused environment. Key Responsibilities Design mobile-first user experiences and interfaces Create wireframes, user ...

Tier IT Consultancy are on the search for Senior User Researchers for a permanent position to get involved with some exciting projects! Permanent role! Offering up to £70,000 per annum. Remote role with occasional client visits! Candidates must be eligible for SC Clearance On behalf of our client … global IT consultancy leader, we are seeking User Researchers for permanent positions. You will collaborate with one of their public sector clients. GDS experience is crucial. Our client is dedicated to user-centered design, critical thinking, problem-solving, and the creation of digital services and products. ...

Senior User Researcher £55000 - 70000 GBP Pension Contributions, Flexible Benefit scheme, Health and Wellbeing Onsite WORKING Location: Leeds, Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher London Full Time - up to £70,000 + benefits A leading digital services client that supports both public … private sector projects to deliver the best experiences for users is hiring for a Senior User Researcher UK-Wide. If you have experience in this field this role could be the role for you! What You'll have the Opportunity to do as a Senior User Researcher: • Advise ...

Cleared User Researcher - Remote - £540/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, a strong track record … delivering insights that shape complex digital services, and experience working to GDS standards. The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. Working closely with delivery teams, service designers, and senior stakeholders ...

User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: £50,000 - £55,000 Senior: £60,000 - £75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester ...

/LONDON (2 days onsite) 👀 Must have active SC Clearance 👩🏻 💻Designing Services that protect National Security The role We’re looking for a Senior User Researcher who’s grounded in delivery, sharp on the detail, and confident in leading user research across public services. This … pure research” role sitting on the sidelines. You’ll be embedded in agile teams, shaping services from discovery through to live. That means asking the right questions, surfacing evidence, and keeping user needs front and centre - every sprint, every playback, every trade-off. You’ll also help steer ...

frontline teams. This is a hands‐on, high‐impact design role for someone who thrives in fast‐moving product environments, loves solving real user problems, and is motivated by building a platform used by thousands of employees across a variety of industries. WHAT YOU WILL DO Design the Connect … platform experience User experience and user interface design for key areas of the Connect platform – from user flows and interaction design to prototyping and usability testing. Translate complex provisioning, identity and workforce access requirements into simple, intuitive experiences. Produce user flows, wireframes, prototypes, and high-fidelity ...

team is an incredibly talented bunch of hybrids and this is something we embrace. The team consists of people with a background in design, research, brand, digital transformation and strategy. We like hybrid leaders who span multiple areas of product design, often with particular strength … provide as much impact as possible. Experience of leading and coaching teams across all stages of the product and service design process, from initial user research and insight through to, workshops, ideation and concepting, prototyping and the final delivery of designs. Experience in how AI is reshaping these ...

Senior User Researcher/Lead User Researcher/User Researcher/User Research Manager £450/day (Inside IR35) - Umbrella engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital ...

features (explainability, confidence indicators, feedback loops) Rapidly prototype and validate AI-assisted experiences Partner with Data and AI teams to align user needs with technical feasibility Embed ethical AI principles into product experiences 🤝 Cross-Disciplinary Collaboration Work closely with Product, Engineering, Data, and Marketing Bridge design intent with front … implementation realities Contribute to experimentation frameworks (A/B testing, optimisation) Translate research and analytics insights into design improvements 🧱 Design Systems & Scalability Lead the evolution of web design systems and component libraries Ensure accessibility (WCAG), usability, and performance standards Establish UX governance and best practices Maintain consistency across responsive ...

central government client seeking an experienced Senior Service Designer with strong GDS (Government Digital Service) experience to lead the design and delivery of complex, user-centred public services. This role sits within a multidisciplinary digital team and will play a key part in shaping services from discovery through … alignment with GDS Service Standards and best practice across government. The Role You'll be responsible for designing end-to-end services that meet user needs while balancing policy, operational, and technical constraints. Working closely with Product Managers, User Researchers, Content Designers, Interaction Designers, and Technical Architects ...

architecture, and analytics teams Process Translate customer insight into actionable content improvements Lead tone of voice workshops, content audits, and editorial reviews Partner with research teams to validate effectiveness and usability Align content with product and service design artefacts (e.g. journey maps, blueprints) Support design operations to optimise workflows … KPIs and content performance metrics Ensure accessibility standards (WCAG 2.2) are met across all outputs Who You Are Proven track record delivering strategic, user-centred content across large-scale digital products Advanced experience with tools such as Figma, Confluence, and enterprise CMS platforms Strong leadership experience managing senior content ...

track to technical product managers. Preferred business experience and skills 2+ years’ product experience (eg product owner, junior product manager, or similar) within media, research or software Experience of data information products an advantage but not essential Legal/professional services sector experience an advantage but not essential Official … worked with budgets and business cases, and you will understand commercial goals, but you may not have been responsible for spend or commercial goals. User focus. You will need to be our user researcher and represent users internally. You understand the difference between user needs ...

services and have the potential to dramatically transform the future of millions of people. Are you passionate about delivering high-quality content that is user-focused and accessible? We’re working with people across government to make services and information simpler, clearer, and faster for everyone. To do that … digital channels, to produce consistent content to style and supportive of design patterns. Users first We create digital services that put the user first. A content designer helps the user to understand what they need to do and explains how they can do it as quickly as possible. ...

that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights … into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive ...

adoption, digital training, and communications. Organisational design, including operating model design, role design, and workforce analytics. Business analysis and service design, including requirements gathering, user research, process mapping, and user acceptance testing. Clearance All applicants must hold active SC or DV clearance. Working arrangements Hybrid working across ...

Cleared User Researcher - Remote - £540/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, a strong track record ...

QVT. You will take primary responsibility for shaping product direction, prioritising development efforts, and ensuring our software delivers clear value to users across research and industry. The role sits at the intersection of scientific software, user needs, and business strategy, helping ensure that product development is focused, coherent … prior to employment. Responsibilities Own and develop the product vision and roadmap for Quantemol’s software platforms. Define and prioritise product requirements based on user needs, technical feasibility, and business value. Work closely with the Technical Programme Manager to align product priorities with delivery plans and resource constraints. Gather ...

Developer – Challenger Bank | London Paying up to £325 per day 6-month contract, outside IR35, 3 days/week on-site Design and build user-friendly web & mobile interfaces Turn wireframes into clean front-end code (React/Vue/Angular) Collaborate with product & engineering, conduct user research ...

government environments and is confident operating within GDS standards . The Role You will play a key role in creating clear, accessible, and user-centred content for public services. Working within multidisciplinary teams, you will help ensure content meets user needs while aligning with government standards and policy … design principles across complex, multi-channel services Writing clear, concise, and accessible content in line with the GOV.UK style guide Collaborating with product managers, user researchers, service designers, and developers Using evidence, user research, and data to inform content decisions Ensuring content meets GDS standards, accessibility requirements ...

digital products Experience managing and developing designers (player-coach style) Strong expertise in checkout flows, conversion optimisation, and payment UX Proven ability to balance user needs with business goals Comfortable working hands-on while also shaping strategy Strong stakeholder management and communication skills Experience across web and native … design Proficient in Figma, prototyping, and user research tools Data-driven approach to design and decision-making Why This Role? This is an opportunity to step into a high-visibility, high-impact role within a mature product organisation, where design plays a central role in business success. ...

problem space, especially where access to users is limited or environments are regulated A designer who leans heavily into UX (around 70%) - comfortable leading research, shaping journeys and defining problems, but who also has the UI maturity to bring elegant, structured interfaces to life Someone who wants influence without … Designing end-to-end product experiences within SaaS or enterprise platforms - especially where workflows are layered, data-heavy or operationally complex Running thoughtful user research from discovery through synthesis and translating insights into structured, testable solutions Crafting journeys, flows, wireframes and high-fidelity prototypes in Figma, knowing when ...

everyone contributes to reducing risk and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government … engagement. In this role, you'll help map end-to-end services, uncover user pain points, and redesign public-facing and internal journeys that are inclusive, accessible, and aligned to user needs. You'll collaborate closely with researchers, policy experts, interaction designers, and developers to ensure the right ...

managers, wealth managers, broker-dealers, financial advisors, and self-service clients. You will work at the intersection of technology, capital markets, regulatory requirements, and user experience, delivering scalable, compliant, and high-performance solutions. **Job Responsibilities:*** Define and articulate the segment and product vision, establishing a multi-year strategy across … areas of Wealth Management.* Translate business goals, regulatory requirements, and client needs into a clear, prioritized product roadmap.* Conduct ongoing research into market trends, customer needs, and industry challenges by staying up to date with industry news, engaging in user research and discovery calls, collaborating on customer ...