responsible for the implementation of support across their portfolio, and that the requirements of the SLAs are being met. You will: Provide maintenance and support for Audio Visual and VideoConferencing installations for the UK client base Carry out fault finding and resolution of Audio Visual and VideoConferencing problems in time sensitive, high-pressure situations … Assist the Installation Team with new installations of Audio Visual and VideoConferencing solutions for customers between reactive service calls Complete accurate service records and paperwork for customer service visits Proactively build close working relationships with the customer portfolio Conduct regular meeting room checks, ensuring equipment is working correctly Maintain, service and monitor the use of audio-visual … the service team and other appropriate internal teams regarding all customer requirements The ideal candidate will: Have a minimum of 3 years’ experience in installing and supporting Audio Visual Conferencing solutions Be articulate, driven and positive Have excellent verbal and written communication skills Be comfortable working in an autonomous environment Have the ability to work under pressure Have a More ❯
the Helpdesk and may escalate work to the Infrastructure or Applications Support teams. This unique position within the team in our London office will specialise in our meeting and conferencing technologies. AV Support Assistant/AV Specialist/Unified Communications Analyst Key Responsibilities: - Deliver an excellent experience to users of the firm's AV and videoconferencing … room technologies including hardware (screens, audio, Polycom components) and software (Teams, Zoom, Web-ex, and others) - Provide assistance or training to users and enhance the knowledge of our global VideoConferencing Advocates to ensure the smooth operation of AV technologies, including both room-based and PC-based meetings - Deliver preventative maintenance and develop and complete regular checklists to …/Unified Communications Analyst Experience required: - A minimum of 3 years of IT experience in a professional services environment performing 1st and 2nd line support, specifically with meeting and conferencing technologies (Polycoms, Crestron, Teams, Skype for Business, Zoom, WebEx, etc) - Understanding of network fundamentals, sufficient to diagnose and assess infrastructure- related issues - Knowledge of MS Office (2016/ More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Jacobs Massey
Extron, Q-SYS (QSC), Kramer, AMX, and Atlona, with the ability to position and sell solutions based on client needs and project requirements. Good working knowledge of Software Defined Video over Ethernet (SDVoE) technologies (e.g., ZeeVee, Audinate), enabling effective communication of value propositions and integration benefits to clients. Sales experience with DSP and audio platforms including Biamp, Bose, and … Yamaha, with the ability to present solutions for meeting spaces, multi-zone audio, and integrated sound systems. Fluency in videoconferencing and collaboration technologies, including Zoom Rooms, Microsoft Teams Rooms, Cisco Webex, and Poly/HP, with the ability to align these with workplace transformation and hybrid working strategies. Familiarity with media distribution, IPTV, and digital signage platforms … such as Tripleplay, Exterity (VITEC), BrightSign, and Datapath, with the ability to identify commercial applications in sectors like hospitality, corporate environments, and education. Demonstrated experience selling videoconferencing solutions (Zoom, Microsoft Teams, Ring central etc.).Experienced in engaging with clients across a variety of sectors, including property development, interior fitouts, commercial real estate, and the hospitality industry, ensuring More ❯
Directory Experience of Remote Access tools such as Log Me In Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical experience in videoconferencing, AV setups, telephone systems, Teams meeting rooms and preventative maintenance Experience of Incident and problem management from initiation through to closure Ability to create clear, concise, and More ❯
equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and VideoConferencing, Meeting Room Booking Systems, for audio visual conference calls meetings plus the integration of MS Teams meetings and Cisco Webex, Zoom calls and print solutions You will More ❯
WC2R, Fleet Street, Greater London, United Kingdom
Ricoh
equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and VideoConferencing, Meeting Room Booking Systems, for audio visual conference calls meetings plus the integration of MS Teams meetings and Cisco Webex, Zoom calls and print solutions You will More ❯
and SCCM/Intune for Windows environments. Deliver face-to-face technical support through our Techbase, ensuring a high-quality, customer-first experience. Support meeting room technology (AVI), including videoconferencing and presentations. Provide remote support using tools such as Bomgar (experience with other platforms acceptable). Manage tickets effectively through ServiceNow, following ITIL-aligned processes. Maintain and More ❯
and SCCM/Intune for Windows environments. Deliver face-to-face technical support through our Techbase, ensuring a high-quality, customer-first experience. Support meeting room technology (AVI), including videoconferencing and presentations. Provide remote support using tools such as Bomgar (experience with other platforms acceptable). Manage tickets effectively through ServiceNow, following ITIL-aligned processes. Maintain and More ❯
performance. Event Management : Take ownership of live events, including large-scale presentations, town halls, and executive meetings in integrated AV spaces. AV Systems Operation : Set up and operate audio, video, and lighting systems (both digital and analogue). VideoConferencing : Manage VC/AC calls using platforms and hardware such as Zoom, Cisco, and Polycom - from scheduling More ❯
and in person Troubleshooting hardware and software issues (Windows, Office 365, etc.) Setting up laptops, desktops, printers, and mobile devices Managing user accounts and permissions through Active Directory Supporting videoconferencing systems and meeting room tech Documenting fixes and maintaining technical records Escalating complex issues to third-line support when needed What We’re Looking For: 1+ year More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Precise Placements
from legacy systems to cloud-based solutions. The Role As a Unified Communications Engineer, you’ll be the technical lead for enterprise-wide communications platforms, including Microsoft Teams (chat, conferencing, calling), Microsoft 365 email, OneDrive , and Cisco Unified Communications Manager (CUCM) . You’ll play a key role in migration projects, ensuring seamless transitions to Microsoft Teams Calling while … driving optimisation and enhancing user experience across the business. Key Responsibilities Administer, configure, and optimise Microsoft Teams for enterprise chat, videoconferencing, and voice (including PSTN integration). Manage Microsoft 365 Mail and OneDrive , focusing on reliability, security, and compliance. Oversee the transition from Cisco CUCM to Microsoft Teams Calling. Design and implement call routing, hunt groups, auto … needs. About You We’re looking for someone with: 5–8 years’ IT experience , including at least 3 years in Unified Communications. Proven expertise in Microsoft Teams administration (chat, conferencing, enterprise voice). Strong hands-on experience with Microsoft 365 (Exchange Online, OneDrive, SharePoint, Entra) . Background in Cisco CUCM administration and telephony migration . Knowledge of VoIP, SIP More ❯
events, and internal collaboration. This is not your typical AV tech role. Youll be supporting a broad unified communications environment from Microsoft Teams Rooms and Crestron systems to live videoconferencing, Raspberry Pi setups, and high-spec hearing rooms. Youll be responsible for resolving live support issues, maintaining AV infrastructure, and ensuring seamless technology delivery across all client … and internal events. Key responsibilities: Provide technical support for hybrid meetings, live events, and video conferences Troubleshoot issues across a range of AV and UC systems, including Teams Rooms, Polycom, and Crestron Conduct regular room checks and preventative maintenance Participate in project work, tech testing, and out-of-hours deployments when needed Contribute to improving AV/UC standards More ❯
clients regarding issues with their AV systems. Diagnose and troubleshoot technical problems with AV equipment, including but not limited to projectors, displays, audio systems, control systems (e.g., Crestron), and videoconferencing systems (e.g., Cisco). Perform repairs and maintenance on AV systems to ensure optimal performance. Coordinate with clients to schedule service appointments and ensure timely resolution of More ❯
clients regarding issues with their AV systems. Diagnose and troubleshoot technical problems with AV equipment, including but not limited to projectors, displays, audio systems, control systems (e.g., Crestron), and videoconferencing systems (e.g., Cisco). Perform repairs and maintenance on AV systems to ensure optimal performance. Coordinate with clients to schedule service appointments and ensure timely resolution of More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
PMR
implement new technologies to improve tenant experience. Plan for scalability as the co-working space expands (e.g., more users, more devices). Support hybrid or remote work technologies (e.g, videoconferencing rooms). If you have the relevant skills and experience for this role, please apply directly. We aim to respond to all suitable candidates within 2 weeks. More ❯
attending client sites to diagnose, repair, and maintain high-end AV systems in corporate environments. Key Responsibilities: Diagnosing and repairing faults across a range of AV systems, including displays, videoconferencing systems, audio setups, and control systems Performing routine preventative maintenance and system checks Completing service reports and communicating findings clearly to the service management team Providing remote More ❯
attending client sites to diagnose, repair, and maintain high-end AV systems in corporate environments. Key Responsibilities: Diagnosing and repairing faults across a range of AV systems, including displays, videoconferencing systems, audio setups, and control systems Performing routine preventative maintenance and system checks Completing service reports and communicating findings clearly to the service management team Providing remote More ❯
year). Be part of a respected, forward-thinking AV business where your voice will be heard. Keywords AV Engineer, Audio Visual Engineer, UC Engineer, Unified Communications, VC Engineer, VideoConferencing, Field Service Engineer, Remote Tech Support, AV/UC/VC Fault-Finding, Commissioning, AV Jobs UK, Service Engineer AV, Hybrid AV Role, AV Careers, AV Technician. More ❯
IT equipment and systems are running efficiently and securely Assist with the management of user accounts, permissions, and security settings Support digital learning tools, including Learning Management Systems (LMS), videoconferencing platforms, and collaborative tools Provide training and guidance to end-users on how to use various IT systems and applications effectively Monitor and report on system performance More ❯
job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on videoconferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews By applying for this job, the candidate acknowledges and agrees that More ❯
North London, London, United Kingdom Hybrid / WFH Options
NFP People
Manager Location: Remote (UK-based travel) Salary: £40,000 - £50,000 per annum Hours: Full Time Contract: Permanent Closing Date: Friday 31 October 2025 Interview Date: November 2025 (via video conference) The Role As Business Development Manager, you will be self-motivated and strategically driven to expand the organisations client portfolio, securing new sources of income from commercial customers More ❯
For Proven track record in AV and smart technology sales with strong commercial results. Deep understanding of AV platforms (Crestron, Q-SYS, Extron, Kramer, AMX, Atlona). Knowledge of videoconferencing & collaboration tools (Teams Rooms, Zoom Rooms, Webex). Experience with IPTV, digital signage, DSP/audio platforms (Biamp, Bose, Yamaha). Confident communicator with the ability to More ❯
create extensions/voice mail and modify users’ phones when requested Setup, dismantling and relocating users’ desks Manage and maintain technology equipment inventory in asset management system Ensuring all Video Conference requests are reserved accurately and changes to these are captured in accordance with the requestor’s wishes Maintain strong knowledge of third-party video conference systems. Including More ❯
e.g. recruitment agencies Research new vendors, as needed Provide/communicate clear instructions detailing project qualifications, interview procedure and quota targets Coordinate recruiting vendors and other services (i.e., transcription, videoconferencing, etc.) Track field progress, correcting course as necessary Reconcile and approve invoices Coordinate Quantitative surveys and data collection with outside vendors, if necessary Attend internal brainstorming meetings Work alongside sourcing … Groups, IDIs, TDI's, various Online Platforms), as well as a Online and Offline (CLT's, HUT's) Quantitative Market Research data collection and processing services Working familiarity with Videoconferencing software (Zoom, Teams) Professional Skills Demonstrates initiative, resourcefulness and curiosity; asks "why?" Conscientious, reliable, and punctual Ability to work under pressure, and within established time restrictions High degree of flexibility More ❯
efficient manner whilst keeping the end user client happy and informed. All paperwork needs to be completed signed off and handed in on time. Previous experience with audio and video along with control systems is an absolute must. If your skills cover DSP/Bi-Amp/QSC, Qsys, Dante as well are a must. The role will offer … THE APPROPRIATE WORKING VISA AV AVIXA CRESTRON 101 FLEX DANTE QSYS DANTE AUDINATE CONTROL NETWORKING RACK CISCO RS232 RJ45 POLY CTS VC VIDEOCONFERENCE V/C AUDIOVISUAL AV AUDIO VIDEO VISUAL A/V AUDIO/VISUAL VIDEOWALL PROJECTOR AUTOMATION QSC LONDON BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE HERTS HERTFORDSHIRE SURREY KENT SURREY More ❯