1 to 25 of 66 Video Conferencing Jobs in London

team: Provide customer service assistance for all technical enquiries, including but not limited to the maintenance and support of Windows and Mac estates, server estates, zoom/teams and video conferencing kit Resolve technical incidents, problems and service requests Provide regular customer communications and updates to incidents and service requests Escalate complex incidents and problems appropriately Work with … problems and service requests. Windows 10/11 - Experience supporting Widows 10/11. Office 365 - Knowledge of Office 365 and experienced using it as an end user. Office Video Conferencing equipment - Knowledge of video conferencing services, and some hands on experience as a user. About Alfa With over 500 employees worldwide, we're a leading More ❯

and group management). Issue Documentation and Knowledge Sharing: Log maintenance activities, compile knowledge base entries, and document resolutions through the company's internal ticketing and knowledge base systems. Video Conferencing Support: Diagnose and resolve video conferencing issues with Microsoft Teams, Zoom Rooms, and general A/V hardware. Client Support via Ticketing System: Use the More ❯

tools. Also, the support of London based installations/upgrades of desktop/laptop and mobile computing devices. You will support and help troubleshoot Audio-Visual technologies such as video conferencing and IPTV on a day-today basis as well as work closely with hardware vendors and internal technical support groups. Another part of your role will be … preferable. Experience troubleshooting and resolving hardware problems and conflicts. Proficiency with Windows 10/11, MS Office 365 and other standard office automation products. Experience with Poly and Cisco video conferencing technology and other industry standard collaborations tools such as Zoom and MS Teams. Strong verbal communication skills: ability to work well in a team environment, organize multiple More ❯

laptops, mobile devices, and printers. Support Windows OS, Mac OS, Microsoft 365, and other enterprise applications. Assist with onboarding/offboarding processes including account setup and hardware provisioning. Support video conferencing/AV-related events and meetings. Maintain and update documentation for procedures, configurations, and troubleshooting guides. Manage and maintain hardware Asset Database, subject to periodic audits. Collaborate … IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications are a plus. What we prefer you to have: Knowledge of ITIL practices and service management. Exposure to video conferencing technologies and their day-to-day support requirements i.e. Cisco WebEx, Microsoft Teams, Zoom. Experience support VIP/C-Suite Executive Level Staff - CEO, Executive Assistants etc. More ❯

and escalate to global teams or ISPs as needed. Administer and support Google Workspace, Microsoft Active Directory, Exchange Online, SharePoint, and Teams. Set up and maintain AV equipment and video conferencing systems (Lark, Teams) in meeting rooms. Manage software licensing, patching, and endpoint security. Develop scripts (e.g., PowerShell, Python) to automate repetitive tasks and streamline IT processes. Identify … deployment), familiar with information security standards like ISO 27001, and capable of implementing account password policies, data backup, and other compliance requirements. Ability to debug and maintain AV equipment (video conferencing systems) and collaboration tools (Lark, Teams Rooms). Proficiency in at least one scripting language (PowerShell/Python) to develop automated scripts for repetitive tasks such as More ❯

involves supporting AV and IT systems across a variety of client sites, including offices, meeting spaces, and hybrid collaboration environments. Key Responsibilities: Install, configure, and support AV systems including video conferencing, display screens, control panels, and audio systems Troubleshoot AV and IT-related issues onsite and remotely Maintain and support collaboration technologies such as Microsoft Teams Rooms, Zoom … activities accurately Provide high-quality client support with a focus on efficiency and professionalism Key Technologies: Crestron, Extron, QSC, and Poly systems Microsoft Teams Rooms and Zoom Rooms Cisco video conferencing solutions Digital signage, large-format displays, and AV-over-IP systems Networking fundamentals (IP addressing, VLANs, PoE switches) Windows OS and Microsoft 365 (basic troubleshooting) Required Skills More ❯

the Helpdesk and may escalate work to the Infrastructure or Applications Support teams. This unique position within the team in our London office will specialise in our meeting and conferencing technologies. AV Support Assistant/AV Specialist/Unified Communications Analyst Key Responsibilities: - Deliver an excellent experience to users of the firm's AV and video conferencing … room technologies including hardware (screens, audio, Polycom components) and software (Teams, Zoom, Web-ex, and others) - Provide assistance or training to users and enhance the knowledge of our global Video Conferencing Advocates to ensure the smooth operation of AV technologies, including both room-based and PC-based meetings - Deliver preventative maintenance and develop and complete regular checklists to …/Unified Communications Analyst Experience required: - A minimum of 3 years of IT experience in a professional services environment performing 1st and 2nd line support, specifically with meeting and conferencing technologies (Polycoms, Crestron, Teams, Skype for Business, Zoom, WebEx, etc) - Understanding of network fundamentals, sufficient to diagnose and assess infrastructure- related issues - Knowledge of MS Office (2016/ More ❯

occasional UK and European travel. Handling AV/VC issues from diagnosis to resolution across a range of audio-visual systems . Providing remote technical support via email, phone, video conferencing, and remote access tools . Ensuring compliance with service level agreements (SLA) for response times and issue resolution. Staying up to date with AV technologies , including Crestron … an: Senior AV Field Service Engineer, AV Support Engineer, AV/VC Specialist, Audio Visual Service Engineer, Field Service Engineer, AV Systems Technician, Technical Support Engineer, Unified Communications Technician, Video Conferencing Support Engineer, AV Installation Technician, On-Site AV Engineer. More ❯

you an experienced AV Commissioning Engineer looking for your next challenge? We're working with a forward-thinking company that specialises in delivering cutting-edge Audio Visual (AV) and Video Conferencing (VC) solutions to a wide range of clients. Following a strong year of growth and exciting new projects with some of the UK's top contractors, they … your technical skills will make a real difference! INDAV You could be an: AV Commissioning Engineer, Commercial AV Specialist, Corporate AV Systems Expert, Audio Visual Technician, AV Systems Engineer, Video Conferencing Engineer, Networked AV Solutions Specialist, AV Project Engineer, Audio and Control Systems Engineer, AV Engineer, Digital Signage Specialist, LED Screen Installer, Video Wall Commissioning Expert, Collaboration More ❯

person position where you will own the role. Required Skills & Qualifications: Proven experience in a similar Telephony and AV Technician role. Strong knowledge of Cisco IP Telephony and video conferencing systems. Experience with mobile device management, including BlackBerry Work, Samsung, and iPhone. Excellent problem-solving skills with the ability to diagnose and fix hardware component faults independently. Exceptional … as part of a team. Day-to-day of the role: Administer the Cisco IP Telephony system, including desk phone deployment, collection, and Jabber phone account administration. Support Cisco video conferencing systems across 30 AV meeting rooms, including conducting daily morning checks. Provide support for the Broadcasting Studio, assisting with the recording and broadcasting equipment used for live More ❯

Extron, Q-SYS (QSC), Kramer, AMX, and Atlona, with the ability to position and sell solutions based on client needs and project requirements. Good working knowledge of Software Defined Video over Ethernet (SDVoE) technologies (e.g., ZeeVee, Audinate), enabling effective communication of value propositions and integration benefits to clients. Sales experience with DSP and audio platforms including Biamp, Bose, and … Yamaha, with the ability to present solutions for meeting spaces, multi-zone audio, and integrated sound systems. Fluency in video conferencing and collaboration technologies, including Zoom Rooms, Microsoft Teams Rooms, Cisco Webex, and Poly/HP, with the ability to align these with workplace transformation and hybrid working strategies. Familiarity with media distribution, IPTV, and digital signage platforms … such as Tripleplay, Exterity (VITEC), BrightSign, and Datapath, with the ability to identify commercial applications in sectors like hospitality, corporate environments, and education. Demonstrated experience selling video conferencing solutions (Zoom, Microsoft Teams, Ring central etc.).Experienced in engaging with clients across a variety of sectors, including property development, interior fitouts, commercial real estate, and the hospitality industry, ensuring More ❯

and large corporate customer sites. Suitable candidates will be available for a quick start and have customer facing, corporate experience providing technical support involving all aspects of audio visual, video conferencing, displays and presentations. Our contract/freelance roles would suit a seasoned freelancer looking for additional days/weeks work, or alternatively, someone in between jobs or … information for future reference. Desired Installation Engineer Experience: Installation of AV systems: Expertly installing and integrating a diverse range of AV/IT systems, including broadcast systems, displays, signage, video conferencing solutions, audio setups, control systems. Interpretation of written directives including schematic diagrams, M&E drawings and cable structures. Completion of first fix cable routing, pulling and cable More ❯

but excellent communication and customer service skills Maintain accurate documentation of systems, configurations, and issue resolution procedures Supporting students with system access Install, configure, and maintain AV equipment including conferencing systems, displays, and sound systems Ensure seamless functionality of AV infrastructure in classrooms, meeting rooms and shared spaces Act as the first point of contact for AV system issues … suite (Office, Teams, SharePoint, OneDrive) are essential Basic networking skills, Ubiquiti and Cisco Meraki Preferred Experience setting up, troubleshooting, and supporting Audio Visual (AV) equipment, including projectors, smart boards, video conferencing systems, and lecture capture solutions Knowledge of PC/laptop builds and hardware diagnostics Experience supporting networked printers, scanners, and multi-function devices, including basic fault finding More ❯

to work independently and take initiative Patience and tact when working with non-technical users Flexibility to work variable hours for project work when needed Desirable Skills Audio Visual & Video conferencing support knowledge Asset management experience (logistics, stock management, order processing) Exposure to Major Incident management Microsoft certifications Project management experience Experience working in local government or public More ❯

to work independently and take initiative Patience and tact when working with non-technical users Flexibility to work variable hours for project work when needed Desirable Skills Audio Visual & Video conferencing support knowledge Asset management experience (logistics, stock management, order processing) Exposure to Major Incident management Microsoft certifications Project management experience Experience working in local government or public More ❯

to work independently and take initiative Patience and tact when working with non-technical users Flexibility to work variable hours for project work when needed Desirable Skills Audio Visual & Video conferencing support knowledge Asset management experience (logistics, stock management, order processing) Exposure to Major Incident management Microsoft certifications Project management experience Experience working in local government or public More ❯

to work independently and take initiative Patience and tact when working with non-technical users Flexibility to work variable hours for project work when needed Desirable Skills Audio Visual & Video conferencing support knowledge Asset management experience (logistics, stock management, order processing) Exposure to Major Incident management Microsoft certifications Project management experience Experience working in local government or public More ❯

for the duration of projects; working with the Project Managers to deliver AV projects that meet requirements set out in the scope of works. Produce system schematics including audio, video, control, power Ensure that the equipment specified is correct for the installation Produce rack layouts Co-ordinate the production of M&E drawings with the CAD team Work closely … ensure smooth integration Test system racks to ensure they meet the requirements identifying and rectify faults prior to shipping Commission equipment, including programming of audio DSP's, setup digital video systems/video conferencing systems Fault finding systems and resolve issues associated with design and manufacture Technical Training to the client during project handover Skills and experience … Excellent technical knowledge of AV & VC equipment from all major brands Must be able to produce AV diagram including control flow diagrams, video and audio components An up-to-date understanding of the AV marketplace including products and trends Excellent problem solving and troubleshooting skills Excellent organisational skills and the ability to work on multiple projects Ability to commission More ❯

and incidents. You'll deliver outstanding customer service while resolving issues across a wide range of technologies including Microsoft 365, Windows, macOS, Active Directory, Azure, mobile device platforms, and video conferencing tools. You'll manage, triage and escalate service tickets, assist with onboarding and offboarding staff, provide remote and in-person support, and maintain up-to-date documentation More ❯

Office 365, Sharepoint, MS Teams Knowledge of configuration management and orchestration tools such as Puppet, SaltStack Knowledge of telephony systems and technologies (e.g. SIP trunks, 3CX PBX) Understanding of Video Conferencing technologies such as Cisco, Polycom, Teams TCP/IP networking Knowledge of virtual desktop infrastructure RDS, Citrix, VMware Horizon, Parallels, etc Aruba/HP/Brocade Switch More ❯

re helping An interest in process improvement and automation, with curiosity about AI A solid understanding of cybersecurity principles and remote support techniques Nice to have: Experience with enterprise video conferencing (e.g. Neat, Cisco) Knowledge of Okta or similar IDPs ITIL Foundation certification Familiarity with Jamf, Intune or Tanium We're on the move! Towards the end of More ❯

every interaction An interest in process improvement and automation, with curiosity about AI A solid understanding of cybersecurity principles and remote support techniques Nice to have: Experience with enterprise video conferencing (e.g. Neat, Cisco) Knowledge of Okta or similar IDPs ITIL Foundation certification Familiarity with Jamf, Intune or Tanium We're on the move! Towards the end of More ❯

for minor IT issues, via ticketing system. · Keeping records of all ongoing issues tickets. · Regular maintenance and patching of infrastructure, endpoints as well as on servers. · Managing Boardrooms for videoconferencing, TV, Mini PC, Polycom etc. · Managing CCTV. · Managing Internal Key fob system. · Supporting any other technology related equipment as and when needed and always follow best practice Experience Strongly Desired More ❯

IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing Should have knowledge in CTI or Voice recording products Experience on VOIP, Dialer, ACD, IVR, SBC Exposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP. Knowledge of UCaaS , CPaaS platform, C loud, Contact C enter, Integrations like MS teams, and analysis tools like More ❯

to building a knowledge base of common remedies that can be applied to user issues. Training • Train users on the use of our standard software tools, phone system, and video conferencing platforms. • Contribute to the development of written and video training materials and guides for users. Documentation • Contribute platform documentation to our knowledge base. • Help to develop More ❯