Client Technology - Technical Customer Success Manager
- Location
- City Of London, England, United Kingdom
performance into measurable business value. Working with Customer Success Managers (CSMs), Global Client Service Partners, account technology leaders, Product and Engineering, Information Security, Risk Management and Support, the TCSM owns the technical success plan and coordinates action across the customer lifecycle. Your key responsibilities Own account technical health … architecture, engineering, security, risk and product communities. Skills and attributes for success Strong technical foundation across cloud platforms, enterprise architecture, cybersecurity, identity and access management, data protection, integrations, APIs and technology operations. Demonstrated ability to assess complex environments, identify material risks, diagnose issues and drive cross-functional resolution. Working ...