ensure accurate call forecasting. Develop and deploy the right process to optimize the process of call forecasting and tracking. Develop the right organization of WFM and assignment. Manage the shift schedule process and operate to maximize SLA and staff satisfaction. Build real-time operation visualisation to improve the supervising operation more »
people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis and workforcemanagement solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the more »
Our client is the first enterprise-ready workforcemanagement platform built for the services vertical. They are looking for an E nterprise Account Executive to join their team. POSITION SUMMARY: The Enterprise Sales Executive reports to the SVP of Sales UK and is responsible for driving new revenue through targeted more »
Delivers best practice and compliance consulting services to customer. · Manages and plans delivery of support ticket to ensure SLA compliance and customer satisfaction. · Delivers workforcemanagement functionality specifications for the technical team to build interfaces. · Works with client to plan and organize QA testing of configuration changes. · Facilitates knowledge transfer more »
an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. We develop workforcemanagement solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide!We value passion, quality, innovation more »
London, England, United Kingdom Hybrid / WFH Options
Altum Consulting
this role will be responsible for the delivery of an organisation wide repairs transformation programme. This includes projects such as a review of processes, workforcemanagement tooling, contract management and repair monitoring. What's required Ideally proven experience leading repairs transformation encompassing the operational and digital delivery. Customer-focused, placing more »
communication and intercultural skillset Proven leadership skills and experience in steering diverse teams in matrix organizations IT affine, experience with typical monitoring, asset management, workforcemanagement solutions, as well as IT/OT security Highly motivated, self-organized, and result-oriented can-do personality Excellent English skills, additional languages appreciated more »
people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, MyPay+ and workforcemanagement solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the more »
products. Excellent stakeholder management skills. Experience in new product development and the innovation cycle. Experience in an allied field such as HR Tech, Workflow, WorkforceManagement, Contact or Call Centre, People Analytics or similar. more »
Update stakeholders on performance and challenges. Utilise monitoring tools and stay updated on trends. Candidate Requirements : Strong verbal and written communication skills. Experience with workforcemanagement platforms. Skilled in performance reporting and recommendations. If you have the relevant experience, apply now for immediate consideration more »
and Investment Board on business cases (both written and reviewed)Lead marketing enablement and review of entire MarTech stack including social media, CMS, and workforcemanagement (Monday)Lead the consolidation of MarTech into one platformProject life-cycle management including marketing requirements gathering, market research, business case preparation, investigation, identify and more »
S4/Hana for finance and inventory, Success Factors for HR, recruitment and payroll, Oracle Simphony for point of sale (POS), UKG Kronos for workforcemanagement, a new strategic business intelligence architecture, new digital technology for customer loyalty and customer apps, cloud based strategy leveraging MS Azure and SaaS infrastructure more »
Farringdon, Greater London, United Kingdom Hybrid / WFH Options
Metropolitan Thames Valley
our homes, from compliance work through to enabling customers to request and schedule repairs for their home; powered by Salesforce?s business process and workforcemanagement capabilities. Your responsibilities You?ll be responsible for creating and communicating a strategy and outcome-oriented Salesforce development roadmap. Your customers are the employees more »
Business Analyst (Fully remote) As a Business Analyst with a focus on Kronos, you will play a crucial role in optimising our workforcemanagement processes. You will work closely with cross-functional teams to analyse business requirements, design solutions, and implement Kronos systems that enhance productivity and efficiency. Key Responsibilities more »
tech unicorn in hypergrowth. We are on a mission to reimagine the payroll category with a game-changing, disruptive technology. Papaya Global is reinventing workforcemanagement, global payroll and payroll payments to remove the friction of complexity and regulation create. Our automated platform helps companies hire, onboard, manage, and pay more »
of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforce?s business process and workforcemanagement capabilities. Main responsibilities: You?ll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. You?ll provide the technical more »
Greater London, England, United Kingdom Hybrid / WFH Options
Hunter Bond
firm, are currently looking for a Head of Forecasting & Planning to be responsible for the European Outsourced Contact Centre operation. As the WorkforceManagement (WFM) Lead, you will be responsible for accurate resource forecasting and planning, as well as monthly commercial reporting and forecasting. You'll also play a critical … annual planning cycle. This is a high profile role with lots of responsibility. A brilliant opportunity! The following skills/experience is essential: Strong WFM background Good understanding of an outsourced vendor model environment Good understanding of contact centre/call centre Familiarity with WFM software Excellent communication skills Salary more »
Type: Permanent Location: London Ready to utilise your experience in Logistics vertical space ? Are you passionate about performing the implementation and configuration of the Workforcemanagement product? We have an exciting role for you as an UKG Solution Architect! Careers at TCS: It means more TCS is a purpose-led … thought leadership. The Role As an UKG Solution Architect , you will be working in the retails/logistics domain in UK, performing UKG Pro WFM implementation design and development within the Platform as part of the go live from Kronos WFC to UKG PRO WFM. Key responsibilities: Follow the SDLC … to production environment. Provide a final hand off to support team. Your Profile Key skills/knowledge/experience: Must have done UKG PRO WFM implementation. Experience in implementing and configuring UKG PRO WFM Accruals \ Time keeping and analytics module. Understanding the requirements from the client or from the regional more »
Good experience in UKG Pro WFM/UKG Dimensions with functional expertise in Timekeeping, Scheduling, Accruals and Attendance modules. Sound knowledge of the various workforcemanagement disciplines like Accruals, Attendance Tracking, Compliance monitoring, Employee Self Service, Leave Management, Overtime Management, Schedule Optimization, Work Authorization, Activity tracking for monitoring idle time more »
of formalised workforce planning, key workforce information and delivery within the Health and Public sectors Knowledge of employment legislation, specifically in relation to contingent workforcemanagement, recruitment and resourcing. Knowledge of best practice and developing trends in relation to elective workforcemanagement, or willingness to learn this quickly. Excellent written more »
Job Title: Time & Attendance SME (Subject Matter Expert) Remote (Occasional Travel to London or Leeds Overview: Join our People Services Transformation team as a Time & Attendance Subject Matter Expert (SME). We are looking for a dedicated professional passionate about more »
