16 of 16 Continuous Improvement Jobs in Maidenhead

Grafana, Azure Monitor) Exceptional communication and stakeholder engagement skills to partner with business, technical, and governance teams Experience managing platform SLAs, incident management, and continuous improvement cycles in high-availability environments Ability to balance strategic thinking with hands-on execution in a fast-paced, evolving landscape Professional … effectiveness and business impact. Service Management & Support Establish and manage robust service management processes, including incident management, service-level agreements (SLAs), change management, and continuous service improvement for GenAI platforms. Drive excellence in service delivery through proactive support and management strategies. Governance & Compliance Alignment Ensure platform adherence … across stakeholders. Ensure smooth transitions and adoption of new technologies within the organization. Incident & Problem Management Leadership Lead root cause analysis, post-mortems, and continuous improvement efforts for platform incidents or performance degradation to strengthen resilience. Implement strategies to prevent recurrence and enhance platform stability. AI Fluency More ❯

line, ensuring alignment with scope, quality, and time targets . Create and monitor operational metrics , scorecards, and reporting for leadership reviews. Promote process and continuous improvement initiatives across teams. Partner closely with Product Management on feasibility assessments, backlog planning, and product roadmaps. Provide technical oversight and architectural … eye for process efficiency and delivery quality A collaborative mindset and ability to influence without authority A passion for technology and a drive for continuous improvement More ❯

tools (e.g., Prometheus,Grafana, Azure Monitor) Exceptionalcommunication and stakeholder engagement skills to partner withbusiness, technical, and governanceteams Experience managing platform SLAs,incident management, and continuous improvement cycles inhigh-availability environments Ability tobalance strategic thinking with hands-on execution in a fast-paced,evolving landscape Professional proficiency inEnglish … to maximize their effectivenessand businessimpact. ServiceManagement & Support Establish andmanage robust service management processes, including incidentmanagement, service-level agreements (SLAs), change management, andcontinuous service improvement for GenAIplatforms. Drive excellence in service deliverythrough proactive support and managementstrategies. Governance& Compliance Alignment Ensureplatform adherence to Responsible AI, data privacy, security, andcompliance policies … assessments, and changecommunication across stakeholders. Ensuresmooth transitions and adoption of new technologies within theorganization. Incident& Problem ManagementLeadership Lead root cause analysis,post-mortems, and continuous improvement efforts for platformincidents or performance degradation to strengthenresilience. Implement strategies to preventrecurrence and enhance platformstability. AIFluency & Evangelism Promote AIfluency within the More ❯

of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process/Continuous Improvement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development … overcome obstacles Partner with Product Management to consult on solution feasibility and high-level effort estimation Make recommendation for technology adoption and framework improvement, analyzing trends, patterns and best practices for software Serve as the evangelist and custodian of technology, architecture, and product development practices Participate in the … design & implementation of production cloud grade services supporting high availability Actively talent manage your team providing career planning & performance improvement activities when needed Qualifications 5+ years of experience leading software engineers for product development Experience managing capitalized software processes Preferred: experience with managing teams' operational health by analyzing More ❯

of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process/Continuous Improvement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development … overcome obstacles Partner with Product Management to consult on solution feasibility and high-level effort estimation Make recommendation for technology adoption and framework improvement, analyzing trends, patterns and best practices for software Serve as the evangelist and custodian of technology, architecture, and product development practices Participate in the More ❯

deliverables, ensuring timelines, scope, and quality standards are met Provide technical and architectural guidance aligned with platform strategy Track and report engineering metrics, ensuring continuous improvement Drive hiring, coaching, and career development of team members Collaborate with Product Management on feasibility and estimation Champion DevOps and CI More ❯

and is able to drive these in the daily course of business Applies industry best practices, methodologies, tools and standards Actively contributes to the continuous improvement of PMO processes and tools Key Qualifications Minimum 5-year proven project management experience, preferably within an IT environment Project Management More ❯

solutions, ensuring safety, reliability, and compliance with industry standards. Additionally, you will mentor and support your team, fostering a culture of technical excellence and continuous improvement. Ability to hold Security Clearance – 5 years residence in the UK What you’ll being doing (but not limited too): Leading Software Development … functional teams to define software requirements, architecture, and development roadmaps. Ensuring Compliance & Quality: Drive adherence to industry standards, safety regulations, and rigorous testing methodologies. Continuous Improvement: Optimize development processes, tools, and workflows to enhance efficiency and software performance. Essential Skills and Experiences: Proven experience leading software development More ❯

and provide constructive feedback to team members. Stay updated with the latest technologies and evaluate their potential application in our product. Contribute to the continuous improvement of our development processes and tooling. What You've Got: Expert-level proficiency in JavaScript/TypeScript and modern front-end More ❯

and best practices. Develop and deliver engaging training sessions for both customers and internal teams to optimize our migration processes. Identify, create, and implement Continuous Improvement (CI) initiatives to streamline and enhance our migration and Change of Ownership (COO) procedures. Dive into data using tools like Zendesk … extra mile to meet customer and business needs. Is personable and can build rapport at all levels of the organization. Demonstrates a commitment to continuous self-development. Brings a positive, can-do attitude to every interaction. Is highly organized and can effectively prioritize tasks in a fast-paced environment. … Smooth Migrations: Successfully lead and complete a high volume of customer migrations, maintaining a high level of data accuracy and customer satisfaction. Process Improvement: Identify and implement at least two significant improvements to our migration or Change of Ownership processes, resulting in increased efficiency or enhanced customer experience. More ❯

SLAs and client satisfaction metrics. Act as the escalation point for major incidents, ensuring timely and effective resolution and communication. Drive a culture of continuous improvement, analysing service desk performance and implementing initiatives to improve service delivery. Standardise processes, tools and reporting across regional service desks. Collaborate More ❯

the sharing of knowledge and collaboration across the Group. Innovation and Entrepreneurial Thinking: Make and execute a plan that will foster a culture of continuous improvement and creative problem solving across the business Talent Management Solutions: Develop and implement strategies to manage and retain talent across the More ❯

overall knowledge and experience of the SC/OtC business processes. Excellent understanding of EDI systems. Capable in problem solving and root cause analysis. Continuous Improvement mindset. Data analytics and reporting skills (Analytical). Strong written and verbal communication. Excellent MS Office skills, specifically Excel. Ability to More ❯

the sharing of knowledge and collaboration across the Group. Innovation and Entrepreneurial Thinking: Make and execute a plan that will foster a culture of continuous improvement and creative problem solving across the business Talent Management Solutions: Develop and implement strategies to manage and retain talent across the More ❯

use of the SIMPro self-serve portal and create effective solutions! • Troubleshooting Wiz - Help customers navigate issues with troubleshooting, password resets, and system diagnostics. • Continuous Improvement - Identify, create, and implement ways to improve customer care. • Data Driven - Use reporting tools like Zendesk, PowerBI, Salesforce, and SIMPro to More ❯

SOC over time, automate processes, improve scalability and manage members of the team. Key responsibilities of the Head of Security Operations: ' • Manage the continual improvement of the SOC team (currently 26 people), leading it to become more automated and scalable.' • Develop the SOC, ensuring it can serve international More ❯