of operational users within the development team. Communicate planned and unplanned downtimes and known limitations clearly to stakeholders. Manage expectations during incident resolution and maintenance windows Root Cause Analysis & ContinuousImprovement Lead or participate in post-incident reviews (RCAs). Identify root causes of operational issues and prioritize backlog items to prevent recurrence. Drive process improvements to … Quality environments. Responsible for managing the QA and testing processes and final approval for PROD deployment. Collaborate with TPM and the delivery team to ensure successful market launch and continuousimprovement across the product lifecycle Coordination of Releases & Support Readiness Ensure application version control on the regional template and releases. Working closely with the TPM to coordinate … technology stack supporting UK Managed Services IT processes and will seek innovative and impactful solutions to increase the flow of work through technical teams, exploring and implementing agile and continuousimprovement working practices. In this role you will lead and execute in close partnership with business to help drive innovative technology strategy and roadmap that improves J More ❯
business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. … test results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. ContinuousImprovement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality … and efficiency. Work with the IT team to define, implement and ensure continuousimprovement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management KNOWLEDGE, EXPERIENCE, QUALIFICATIONS Bachelor's degree in computer science More ❯
business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. … test results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. ContinuousImprovement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality … and efficiency. Work with the IT team to define, implement and ensure continuousimprovement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management KNOWLEDGE, EXPERIENCE, QUALIFICATIONS Bachelor's degree in computer science More ❯
partners, and technical stakeholders). • Track and report on progress, risks, dependencies, and financials across all delivery phases. • Ensure documentation and data accuracy in relevant systems and tools • Drive continuousimprovement in delivery processes and partner performance. • Act as the key point of contact for internal stakeholders and external suppliers related to ADC delivery. • To maintain an … Cornerstone and Customer teams to ensure Cornerstone policy is understood & applied consistently and improve certainty that objectives will be achieved by setting realistic expectations, delivering on commitments & effective communication ContinuousImprovement Identify areas for improvement & take ownership of specific issues through to resolution to drive improved performance and achieve targets Supplier Management Manage 3rd party More ❯
Insight Generation Design, deliver and maintain accurate, timely and insightful analysis and MI to the business Identifying and highlighting significant trends and results from analysis and MI to drive continuousimprovement across all areas of the business Developing and monitoring our core strategies in collections, lending and affordability Analysing performance and delivering actionable insights across branch network … convey findings to technical and non-technical audiences effectively. Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment. Strong problem-solving abilities and a continuousimprovement mindset. Proactive, curious, and driven by delivering tangible results from insight. Rewards and Benefits for Data Analysts Competitive salary, dependent on experience. Bonus scheme recognising your More ❯
Insight Generation Design, deliver and maintain accurate, timely and insightful analysis and MI to the business Identifying and highlighting significant trends and results from analysis and MI to drive continuousimprovement across all areas of the business Developing and monitoring our core strategies in collections, lending and affordability Analysing performance and delivering actionable insights across branch network … convey findings to technical and non-technical audiences effectively. Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment. Strong problem-solving abilities and a continuousimprovement mindset. Proactive, curious, and driven by delivering tangible results from insight. Rewards and Benefits for Data Analysts Competitive salary, dependent on experience. Bonus scheme recognising your More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
dynaTrace software GmbH
Dynatrace is seeking a proven and dynamic leader to serve as a Global Process Owner for our Billings & Collections Operations. You willbe responsible for the strategic design, governance, and continuousimprovement of the Global Billings and Collections processes. This role ensures operational efficiency, compliance, and customer satisfaction whilst driving standardization, automation, and transformation initiatives across all regions … leadership and guidance to regional Billings & Collections Managers to ensure consistency and compliance Drive change management initiatives to support adoption of new tools and processes Foster a culture of continuousimprovement and customer-centricity What will help you succeed Significant experience leading Billings & Collections teams, with at least 5 years in a global leadership role Proven experience More ❯
Slough, Berkshire, England, United Kingdom Hybrid / WFH Options
Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
and stakeholders. Testing and Quality Assurance Support: Collaborate with the testing team to define test scenarios, validate test results, and ensure that the implemented solution meets the defined requirements. ContinuousImprovement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Work with the IT team to define, implement and ensure continuousimprovementMore ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
T-Tech
for proper tracking and knowledge sharing. Monitoring system performance and proactively identifying potential issues, suggesting improvements to maintain optimal functionality. Participating in team meetings, sharing feedback, and contributing to continuousimprovement initiatives for the service desk. To be successful in this role, you must have: At least 2 years' experience in a service desk environment. Experience working … are: Service Centric: Putting customers first, being accountable, and going the extra mile. United: Working as a team, respecting diverse views, and communicating openly. High Standards: Committing to quality, continuousimprovement, and knowledge sharing. Agility: Adapting quickly to change, managing priorities flexibly, and working resiliently. More ❯
many repeatable requests/processes as possible Communicating technical problems and solutions in a simple to understand business manner to facilitate risk-based decision-making Encouraging a culture of continuousimprovement, e.g. through post-mortems and data focus Ensure controls are embedded and risks are raised appropriately What You'll Bring Here at Primark, we want everyone … building and leading teams of highly skilled engineers that deliver high-quality service Strong understanding of ITIL and how to pragmatically apply it in a digital world Advocate for Continuous Integration and Continuous Delivery. Specialist in Agile, lean and DevOps with keen interest in open-source technologies Ready? Good - because we can't wait to see what you More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Primark Stores Limited
external insight, trends and innovations to ensure Primark remains best in class within your area. Provide leadership, guidance, and direction to teams, fostering a culture of collaboration, accountability, and continuousimprovement across the team. Demonstrate and champion pragmatism in terms of commercial delivery and software quality. Promote technology values and ways of working within the team and More ❯
working styles and team dynamics. Analytical Thinking & Problem-Solving: Strong analytical skills with a structured, logical approach to diagnosing and resolving issues. Detail-oriented with a mindset geared toward continuous improvement. Able to prioritize and manage multiple projects simultaneously in a dynamic environment. More ❯
and establish a regular cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process/ContinuousImprovement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking … assistance to overcome obstacles Partner with Product Management to consult on solution feasibility and high-level effort estimation Make recommendation for technology adoption and framework improvement, analyzing trends, patterns and best practices for software Serve as the evangelist and custodian of technology, architecture, and product development practices Participate in the design & implementation of production cloud grade services supporting … high availability Actively talent manage your team providing career planning & performance improvement activities when needed Qualifications 5+ years of experience leading software engineers for product development Experience managing capitalized software processes Preferred: experience with managing teams' operational health by analyzing product teams' work distribution CapEx, Opex, Maintenance, Billable and OH Preferred: experience managing the organizational structure of teams More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
PDI Technologies
and establish a regular cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process/ContinuousImprovement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking … consult on solution feasibility and high-level effort estimation Provide architectural guidance to your teams towards our PDI Cloud & Platform strategy Make recommendation for technology adoption and framework improvement, analyzing trends, patterns and best practices for software Serve as the evangelist and custodian of technology, architecture, and product development practices Participate in the design & implementation of production cloud … benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off time away and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all. More ❯
Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
WHD
and establish a regular cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process/ContinuousImprovement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking … assistance to overcome obstacles Partner with Product Management to consult on solution feasibility and high-level effort estimation Make recommendation for technology adoption and framework improvement, analyzing trends, patterns and best practices for software Serve as the evangelist and custodian of technology, architecture, and product development practices Participate in the design & implementation of production cloud grade services supporting More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Grosvenor Casinos Limited
priorities that drive revenue growth, customer engagement, and operational efficiency Collaborate with internal and external stakeholders, including third-party Bingo providers, to assess product performance, identify areas for improvement, and ensure a compelling player experience Lead the communication of the Bingo product strategy and roadmap across the business, showcasing progress and the value delivered to customers and stakeholders … to manage stakeholders at all levels Adept at communicating across technical and non-technical teams, tailoring messaging appropriately Resilient, adaptable, and performance-focused, with a bias for action and continuousimprovement Additional Information You're probably wondering outside of a fun, exciting and varied role - what else do you get? You'll get a fantastic salary combined More ❯
Maidenhead, Berkshire, South East, United Kingdom Hybrid / WFH Options
Dignity Funerals Limited
tech, health tech). Thrive in cross-functional teams and believe in shipping fast, learning fast, and iterating often. Are passionate about team health, development, and a culture of continuous improvement.. What we're looking for Proven delivery of secure, scalable technical products. Background in backend/system architecture and cloud-native development. Familiarity with modern SDLC : CI/ More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
systems that underpin core business operations. This is a fantastic opportunity to be part of a forward-thinking IT Business Systems team and play a pivotal role in delivering continuous system improvements using Epicor development tools. Key Responsibilities: Deliver system enhancements and new functionality across ERP and MES platforms using Epicor tools. Collaborate with stakeholders across manufacturing, finance, and … Clear and confident communicator, comfortable engaging technical and non-technical stakeholders. Analytical mindset with strong attention to detail and problem-solving skills. Collaborative team player with a passion for continuousimprovement and innovation. This is an excellent opportunity for an Epicor professional looking to make a genuine impact in a role that combines system development, stakeholder engagement More ❯
platform (Marketo) and connected technologies, ensuring platforms are optimised, documented, and aligned with business needs. Evaluate and implement new MarTech tools driven by MarTech strategy Own the development and continuousimprovement of scalable marketing automation programmes - including lead nurturing, scoring, segmentation, and lifecycle initiatives - to improve engagement and conversion. Translate technical concepts and reports to simple narratives More ❯
to establish realistic project timelines and milestones, proactively communicate progress and potential risks, and ensure the timely delivery of high-quality software solutions that meet or surpass stakeholder expectations Continuous Learning and Innovation: Stay abreast of emerging technologies, tools, and industry trends, actively seeking opportunities to integrate new methodologies and technologies into development processes to drive innovation and continuousimprovement Holistic Development Leadership: Spearhead the entire software development lifecycle, from conceptualisation through deployment, leveraging deep expertise in both front-end and back-end technologies to craft robust and scalable solutions that meet organisational needs Guidance and Mentorship: Act as a mentor and technical authority for junior team members, providing hands-on guidance, conducting code reviews, and More ❯
Bracknell, Bracknell Forest, Berkshire, United Kingdom
Jam Management Consultancy ltd
ensure functionality and performance. Work alongside QA teams to prepare builds for release. Maintenance & Improvement: Investigate and resolve bugs and incidents. Participate in peer code reviews. Drive continuousimprovement through innovation and technical upgrades. Develop prototypes and stay current with software trends and technologies. Requirements Degree in Computer Science or related STEM field (Russell Group More ❯
of high-integrity aircraft control solutions, ensuring safety, reliability, and compliance with industry standards. Additionally, you will mentor and support your team, fostering a culture of technical excellence and continuous improvement. Ability to hold Security Clearance - 5 years residence in the UK What you’ll being doing (but not limited too): Leading Software Development: Oversee the design, implementation, and … Project Coordination: Collaborate with cross-functional teams to define software requirements, architecture, and development roadmaps. Ensuring Compliance & Quality: Drive adherence to industry standards, safety regulations, and rigorous testing methodologies. ContinuousImprovement: Optimize development processes, tools, and workflows to enhance efficiency and software performance. Essential Skills and Experiences: Proven experience leading software development teams, including embedded systems. Proficiency More ❯
meets the organisations service level requirements. You will provide expert support, advice and guidance on business applications and systems and ensure they are fit for purpose, stable, and ensure continuousimprovement in performance and value for money within the Solution Support function, in line with the Stonewater IT strategy. Acting as a thought leader on our selected … able to positively lead a team, mentoring them to develop their own skills, knowledge levels and ensuring ownership of issues and requests. Have an interest of emerging technologies and continuous professional development. Have proven experience in supporting IT based projects delivered using a structured methodology. Be able to adapt to a continually changing environment with a significant program of More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Pertemps
Ensure effective cross-charging of resource time and solution support to relevant projects. Compliance, Safety & Risk Management: Ensure all OT activities support health, safety, environmental, and regulatory requirements. Drive continuousimprovement, risk mitigation, and operational resilience across all OT projects. Support internal processes related to capital (Capex) and operational (Opex) expenditures. Base location - Hybrid - Sewage Treatment Works More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Thames Water Utilities Limited
fast-paced environment. What you'll be doing as a Delivery Manager - BR-MeX As a Delivery Manager - BR-MeX, you'll be responsible for identifying opportunities for improvement and delivering change across people, processes, and technology. You'll work closely with business owners, stakeholders and subject matter experts to ensure solutions meet the needs of our Business … Base location: Hybrid/Reading, with occasional travel to Walnut Court, Swindon Working pattern or hours: 36 hours - Full time What you should bring to the role • Experience in continuousimprovement and project delivery across cross-functional teams. • Strong stakeholder management and a customer-centred approach. • Energy and drive throughout the full project lifecycle. • Excellent analytical and More ❯