SOC, aligning it with the organization's broader cybersecurity and business objectives. - Lead, mentor, and manage the SOC team, fostering a culture of excellence, continuousimprovement, and collaboration. - Define and refine SOC processes, playbooks, and workflows to ensure operational efficiency and effectiveness. - Operational Management: - Oversee the … the state of security, ongoing initiatives, and incident response efforts. - Represent the SOC in meetings with external partners, auditors, and regulatory bodies as needed. - ContinuousImprovement: - Stay up-to-date with the latest cybersecurity trends, technologies, and best practices. - Drive the continuousimprovement of More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Mobysoft Ltd
required cost centre parameters. People Management To lead, manage, and motivate the team by: Leading, managing and inspiring the team to promote team working, continuousimprovement and learning. Proactively drive employee engagement initiatives across the team leading to a positive Employee Net Promoter Score (eNPS) Coaching direct … etc. Agreeing and monitoring performance targets for direct reports, challenging and dealing with non-performance. Teamwork Works collaboratively with others and identified opportunities for continuousimprovement across all areas of the business Contributes positively to team meetings and takes personal ownership for the delivery of team actions … standards and ways of working. Evaluates the external environment; recognises political, regulatory, market, technological and commercial needs to innovate. Creates a supportive environment of continuousimprovement where people are encouraged to learn from their mistakes. Financial Management, Risk & Health & Safety Being accountable for achieving financial targets and More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Mobysoft
required cost centre parameters. People Management To lead, manage, and motivate the team by: Leading, managing and inspiring the team to promote team working, continuousimprovement and learning. Proactively drive employee engagement initiatives across the team leading to a positive Employee Net Promoter Score (eNPS) Coaching direct … etc. Agreeing and monitoring performance targets for direct reports, challenging and dealing with non-performance. Teamwork Works collaboratively with others and identified opportunities for continuousimprovement across all areas of the business Contributes positively to team meetings and takes personal ownership for the delivery of team actions … standards and ways of working. Evaluates the external environment; recognises political, regulatory, market, technological and commercial needs to innovate. Creates a supportive environment of continuousimprovement where people are encouraged to learn from their mistakes. Financial Management, Risk & Health & Safety Being accountable for achieving financial targets and More ❯
Cheadle, Cheshire, United Kingdom Hybrid / WFH Options
Pets at Home
functional quality standards. The role will act as a key gatekeeper for production readiness, with a focus on minimising risk, ensuring traceability and driving continuousimprovement across QA and release practices. As QA & Release Manager, this role will see you operating, leading, and influencing: Testing Strategy: Developing … expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases ContinuousImprovement: Monitoring product performance and gathering customer feedback post-launch to identify areas for iteration and improvement, ensuring continuousMore ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Pets at Home
functional quality standards. The role will act as a key gatekeeper for production readiness, with a focus on minimising risk, ensuring traceability and driving continuousimprovement across QA and release practices. As QA & Release Manager, this role will see you operating, leading, and influencing: Testing Strategy: Developing … expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases ContinuousImprovement: Monitoring product performance and gathering customer feedback post-launch to identify areas for iteration and improvement, ensuring continuousMore ❯
integrate seamlessly with our workflows. The role demands collaboration with various IT and business leaders to align service transition activities with organisational goals, driving continuousimprovement and fostering a culture of excellence within the service transition team and across the organisation. Job Title - Head of Service Transition … information across the organisation. Ensure knowledge resources are up-to-date, accessible, and effectively utilised by IT and business teams. Promote a culture of continuous learning and improvement through effective knowledge sharing practices. CMDB and Configuration Management: Oversee the management and maintenance of the Configuration Management Database … align with the overall strategic vision. Leadership and Collaboration: Lead and develop a high-performing service transition team, fostering a culture of excellence and continuous improvement. Collaborate with other IT and business leaders to ensure alignment of service transition activities with organisational goals. Act as a point of escalation More ❯
and maintaining compliance with regulatory standards. focusing on designing, developing, and maintaining data pipelines, ETL processes, and databases. If you are passionate about driving continuousimprovement and ensuring data quality and compliance, we want to hear from you. Key Responsibilities: Design, develop, maintain, and optimise data pipelines … ETL processes, and databases. Drive continuousimprovement by refining processes, products, and identifying new tools, standards, and practices. Collaborate with teams across the business to define solutions, requirements, and testing approaches. Assist with process definition, ensuring compliance with organisational processes and regulatory standards. Ensure compliance with regulatory More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Noir
and maintaining compliance with regulatory standards. focusing on designing, developing, and maintaining data pipelines, ETL processes, and databases. If you are passionate about driving continuousimprovement and ensuring data quality and compliance, we want to hear from you. Key Responsibilities: Design, develop, maintain, and optimise data pipelines … ETL processes, and databases. Drive continuousimprovement by refining processes, products, and identifying new tools, standards, and practices. Collaborate with teams across the business to define solutions, requirements, and testing approaches. Assist with process definition, ensuring compliance with organisational processes and regulatory standards. Ensure compliance with regulatory More ❯
the role: An ambitious and growing digital marketing agency is seeking a highly experienced Head of PPC to lead the strategic direction, execution, and continuousimprovement of all paid media initiatives. This crucial role involves managing a talented PPC team, overseeing significant client accounts, and fostering innovation … the development of pitch strategies and proposals. Lead the PPC component of new business presentations, showcasing the agency’s expertise and delivering strategic solutions. Continuous Learning & Innovation: Stay at the forefront of industry trends, emerging technologies, and new tools to maintain a competitive advantage. Champion innovative approaches to campaign … management, testing new techniques and technologies. Share industry knowledge and best practices with the team, promoting a culture of continuousimprovement and learning. Performance Monitoring & Reporting: Oversee the creation of detailed, actionable performance reports for all accounts. Conduct regular audits of accounts to ensure optimal efficiency, effectiveness More ❯
greater manchester, north west england, United Kingdom
Oakwell Hampton Group
the role: An ambitious and growing digital marketing agency is seeking a highly experienced Head of PPC to lead the strategic direction, execution, and continuousimprovement of all paid media initiatives. This crucial role involves managing a talented PPC team, overseeing significant client accounts, and fostering innovation … the development of pitch strategies and proposals. Lead the PPC component of new business presentations, showcasing the agency’s expertise and delivering strategic solutions. Continuous Learning & Innovation: Stay at the forefront of industry trends, emerging technologies, and new tools to maintain a competitive advantage. Champion innovative approaches to campaign … management, testing new techniques and technologies. Share industry knowledge and best practices with the team, promoting a culture of continuousimprovement and learning. Performance Monitoring & Reporting: Oversee the creation of detailed, actionable performance reports for all accounts. Conduct regular audits of accounts to ensure optimal efficiency, effectiveness More ❯
People Services team leadership and development Ensuring a strong employee experience and embedding a customer-centric service culture Partnership with HRIS and digital enablement Continuousimprovement mindset and embedding new ways of working Key performance indicators and service level reporting HR compliance, risk management, process and policies … and execute a variety of different terms and conditions. Ideally have experience of working with Collective Agreements. Relentlessly provide process excellence and have a continuousimprovement mindset to support our roadmap to digitising all people related processes. Analytical, able to interpret data and trends and take appropriate More ❯
Bolton, Greater Manchester, North West, United Kingdom
Warburtons Ltd
People Services team leadership and development Ensuring a strong employee experience and embedding a customer-centric service culture Partnership with HRIS and digital enablement Continuousimprovement mindset and embedding new ways of working Key performance indicators and service level reporting HR compliance, risk management, process and policies … and execute a variety of different terms and conditions. Ideally have experience of working with Collective Agreements. Relentlessly provide process excellence and have a continuousimprovement mindset to support our roadmap to digitising all people related processes. Analytical, able to interpret data and trends and take appropriate More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
HipHopTune Media
that meet stakeholder needs within agreed timescales. You will work with large, complex datasets to produce actionable insights that support strategic decision-making and continuousimprovement across the organisation. In return, you'll benefit from a supportive working environment, including access to comprehensive health and wellbeing support … data analysis products which meet stakeholder needs to agreed timescales, as well as coaching others on how to best do this. You will support continuousimprovement of standards and provide leadership to develop the broader MI developer community across DWP, providing technical guidance alongside other data analysis … and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 year's continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent More ❯
and efficiency by process improvements. Achieving such aspirational goals will require insisting on the highest standards, developing and iterating on new processes, and driving continuousimprovement activities internally and externally. You will build collaborative relationships with numerous teams (operations, training, tech, and corporate) to identify solutions and … Use that knowledge to create metrics that drive change and enable AMZL to provide an exceptional delivery experience. Deliver Results: Lead complex process improvement efforts incl. scope alignment with local and international teams, data analysis, and presenting results to senior management. Manage Ambiguity: Understand complex business problems and … practices: Focus on outcomes for our customers. Identify and own EU initiatives that will continue to optimize our highly customer-focused operational teams. Drive continuousimprovement across the business. Action Plans: Develop and execute weekly and monthly action plans to deliver programs as per roadmap. Data Analysis More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
AJ Bell Management Limited
join our Investcentre team and help in enhancing our successful award-winning platform. You will be joining a team which has a philosophy of continuousimprovement, and a strong focus on engineering excellence. What does the job involve? Agile methodologies and a passion for continuousimprovementMore ❯
the strategic and operational leadership of the Microsoft 365 (M365) product and related collaboration technologies. Overseeing Engineering and Operations work for administration, support, and continuousimprovement, you’ll ensure the product meets business needs, drives value, and aligns with Virgin Money’s Digital Workplace strategy. Leading a … performance, and security through proactive monitoring and incident management, leveraging observability tooling to increase issue prevention and proactive support. Use data-led insights and continuousimprovement to increase Engineering capacity by driving Operational work to 1st and 2nd line support. Evaluate emerging technologies and recommend enhancements to More ❯
strengths, weaknesses, vulnerabilities, and opportunities for improvement. Formulate clear recommendations, drive governance strategies, and influence business stakeholders and technology stakeholders at all levels. Drive continuousimprovement in the adoption and exploitation of good information security practice across the business. Drive security innovation that enables new retail capabilities … Security adoption and help ensure compliance with applicable JD Sports policies and standards as well as recognised best practices. Identify and drive opportunities for continuousimprovement initiatives while increasing security coverage on an ongoing basis. Help the business respond to developments in best practice, new and emerging More ❯
Dashboards and other network observability toolsets. Additionally, you will oversee the service performance of global network managed services, advocating for regional service teams on continuousimprovement initiatives. You will manage risks, issues, and escalations, monitor vendor adherence to KPIs and SLAs for service performance, and contribute to … service governance processes. Your role will involve collaborating with stakeholders and third parties to optimise service performance and implement Continuous Service Improvement Plans (CSIP). If you have a good working knowledge of network solutions & technologies, such as WAN/LAN, Firewalls & Network hardware, specifically Cisco & Palo … collaborate effectively with stakeholders and third parties. Excellent communication and influencing skills, proficiency in overseeing service operations and incident management, and experience in implementing Continuous Service Improvement Plans (CSIP) are essential. Join us at Specsavers and be part of a team that is committed to delivering outstanding More ❯
internal business intelligence and reporting tools Maintain and improve information security practices in line with business requirements Champion a culture of learning, collaboration, and continuousimprovement Your Competencies Proven experience in a senior IT or technical role (e.g. infrastructure, dev, automation) Strong technical capability with hands-on … practical, delivery-oriented approach Your Profile The ideal candidate will be hands-on, proactive, and focused on delivering results, with a strong commitment to continuousimprovement without needing close direction. They should be comfortable balancing day-to-day operational tasks with broader leadership responsibilities. A positive and More ❯
M17, Eccles, City and Borough of Salford, Greater Manchester, United Kingdom
Reliance High Tech
internal business intelligence and reporting tools Maintain and improve information security practices in line with business requirements Champion a culture of learning, collaboration, and continuousimprovement Your Competencies Proven experience in a senior IT or technical role (e.g. infrastructure, dev, automation) Strong technical capability with hands-on … practical, delivery-oriented approach Your Profile The ideal candidate will be hands-on, proactive, and focused on delivering results, with a strong commitment to continuousimprovement without needing close direction. They should be comfortable balancing day-to-day operational tasks with broader leadership responsibilities. A positive and More ❯
As the business continues to embed its recently implemented ServiceNow platform, you will take the lead in ensuring it delivers full valuesupporting process consistency, continuousimprovement, and performance transparency across the operations function. Key Responsibilities ServiceNow Platform Management: Administer the system, identify opportunities to automate workflows, gather … date, and easy to follow. Stakeholder Collaboration: Act as a bridge between technical teams, operations, and leadership, facilitating clear communication and consensus on improvements. ContinuousImprovement: Own and evolve service processes, particularly for the Service Desk and Invoice Reconciliation teams, ensuring they support efficiency and high-quality More ❯
with an agreed programme and cost framework Evaluation of existing manual/semi-automated processes, implementing new suggestions and strategy for improvementContinuousimprovement of current packaging systems, ensuring team manages workload correctly Full control of projects involving both internal and external providers Modification and More ❯
function by managing the use and development of ServiceNow and other business systems. The role focuses on system administration, process optimisation, performance reporting, and continuousimprovement across service desk, invoice reconciliation, and customer onboarding teams. Key Responsibilities: Administer ServiceNow: manage day-to-day use, troubleshoot, support automation … a process library, create and update documentation, and support teams in best practice adoption. Performance Reporting: support KPI and performance tracking for operational teams. ContinuousImprovement: lead initiatives to optimise service delivery and internal processes. Stakeholder Engagement: work with internal and external partners to implement improvements. Customer More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Harvey Nash
function by managing the use and development of ServiceNow and other business systems. The role focuses on system administration, process optimisation, performance reporting, and continuousimprovement across service desk, invoice reconciliation, and customer onboarding teams. Key Responsibilities: Administer ServiceNow: manage day-to-day use, troubleshoot, support automation … a process library, create and update documentation, and support teams in best practice adoption. Performance Reporting: support KPI and performance tracking for operational teams. ContinuousImprovement: lead initiatives to optimise service delivery and internal processes. Stakeholder Engagement: work with internal and external partners to implement improvements. Customer More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
and understanding of complex and diverse customer needs, taking accountability for delivering a quality service which adheres to legal, regulatory and security standards. Drives continuousimprovement in processes and standards across teams and the wider DWP engineering community. Influential with the ability to challenge suppliers and peers … UK citizens. As a Senior Infrastructure Engineer, you'll also provide technical leadership in our specialist area of macOS and Jamf, while contributing to continuousimprovement and exploring emerging technologies. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool More ❯