a brand new position reporting into our Director of Operations Shared Services. The Head of Operations MI, Performance and Budget Assurance is responsible for leading the development, implementation, and continuousimprovement of Management Information (MI) systems, performance reporting across all operational functions and tracking, reporting and assurance of all Operations budgets. This role will ensure that robust … and progress MI System Development & Management Oversee the design, development, and maintenance of comprehensive MI dashboards, reports, and data models. Generate impactful operational performance MI and insights to drive continuousimprovement initiatives. Identify cross-cutting trends in performance data, providing a holistic view of operational health. Ensure data accuracy, integrity, and consistency across all operational data sources. … to ensure budget adherence and the realisation of identified opportunities. Team Leadership & Development Lead, mentor, and develop a team of MI analysts and performance specialists. Foster a culture of continuous learning, professional growth, and high performance within the team. Manage workload allocation, performance reviews, and career development plans for team members. Stakeholder Engagement & Collaboration Partner with operational leaders to More ❯
ensure their needs are met and any issues are resolved promptly. Reporting: Prepare and present regular reports on helpdesk performance, identifying areas for improvement and implementing solutions. ContinuousImprovement: Drive continuousimprovement within the helpdesk, suggesting and implementing process enhancements to increase efficiency and client satisfaction. Main Duties Facilities Helpdesk Management- Managing More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
with the Digital Workspace Director, department heads, and stakeholders to ensure services meet First Central's goals, managing escalated incidents, problems, and changes. You'll support operational change, champion continuousimprovement, and contribute to the development of this growing function. Operating within a DevOps environment, you'll work with product owners, developers, architects, and business teams to … strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuousimprovement and high-quality IT services Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace … technologies Understanding of DevOps and Agile methodologies Skills: Effective communication, leadership, and interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
with the Digital Workspace Director, department heads, and stakeholders to ensure services meet First Central's goals, managing escalated incidents, problems, and changes. You'll support operational change, champion continuousimprovement, and contribute to the development of this growing function. Operating within a DevOps environment, you'll work with product owners, developers, architects, and business teams to … strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuousimprovement and high-quality IT services Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace … technologies Understanding of DevOps and Agile methodologies Skills: Effective communication, leadership, and interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to More ❯
with the overall strategic direction including close integration with other channels such as Digital. We need someone who can dive deep into existing solutions, bring new ideas, and drive continuousimprovement as we transition to cloud-native technologies. You'll challenge the status quo and push boundaries by working closely with the DevOps COE and the wider … or Site Reliability Engineering (SRE), including automation, CI/CD, and quality assurance practices. Leadership & Mentorship - Leads cross-functional teams, drives delivery, coaches others, and fosters a culture of continuousimprovement and development. Business Acumen in Financial Services - Understands financial services operations and aligns technology strategies with business goals and customer needs. Innovation & Strategic Foresight - Anticipates future More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
with the overall strategic direction including close integration with other channels such as Digital. We need someone who can dive deep into existing solutions, bring new ideas, and drive continuousimprovement as we transition to cloud-native technologies. You'll challenge the status quo and push boundaries by working closely with the DevOps COE and the wider … or Site Reliability Engineering (SRE), including automation, CI/CD, and quality assurance practices. Leadership & Mentorship - Leads cross-functional teams, drives delivery, coaches others, and fosters a culture of continuousimprovement and development. Business Acumen in Financial Services - Understands financial services operations and aligns technology strategies with business goals and customer needs. Innovation & Strategic Foresight - Anticipates future More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
with the overall strategic direction including close integration with other channels such as Digital. We need someone who can dive deep into existing solutions, bring new ideas, and drive continuousimprovement as we transition to cloud-native technologies. You'll challenge the status quo and push boundaries by working closely with the DevOps COE and the wider … or Site Reliability Engineering (SRE), including automation, CI/CD, and quality assurance practices. Leadership & Mentorship - Leads cross-functional teams, drives delivery, coaches others, and fosters a culture of continuousimprovement and development. Business Acumen in Financial Services - Understands financial services operations and aligns technology strategies with business goals and customer needs. Innovation & Strategic Foresight - Anticipates future More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Noir
improving processes, ensuring data quality, and maintaining compliance with regulatory standards. focusing on designing, developing, and maintaining data pipelines, ETL processes, and databases. If you are passionate about driving continuousimprovement and ensuring data quality and compliance, we want to hear from you.Key Responsibilities:Design, develop, maintain, and optimise data pipelines, ETL processes, and databases.Drive continuousimprovement by refining processes, products, and identifying new tools, standards, and practices.Collaborate with teams across the business to define solutions, requirements, and testing approaches.Assist with process definition, ensuring compliance with organisational processes and regulatory standards.Ensure compliance with regulatory requirements and standards and audit readiness.Automate and monitor data and data processes, ensuring data quality and integrity.Share knowledge and More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Noir
improving processes, ensuring data quality, and maintaining compliance with regulatory standards. focusing on designing, developing, and maintaining data pipelines, ETL processes, and databases. If you are passionate about driving continuousimprovement and ensuring data quality and compliance, we want to hear from you. Key Responsibilities: Design, develop, maintain, and optimise data pipelines, ETL processes, and databases. Drive … continuousimprovement by refining processes, products, and identifying new tools, standards, and practices. Collaborate with teams across the business to define solutions, requirements, and testing approaches. Assist with process definition, ensuring compliance with organisational processes and regulatory standards. Ensure compliance with regulatory requirements and standards and audit readiness. Automate and monitor data and data processes, ensuring data More ❯
Audenshaw, England, United Kingdom Hybrid / WFH Options
Brother Europe
portfolio. This role is ideal for someone with strong analytical, organisational, and stakeholder engagement skills, who thrives in a dynamic environment and is passionate about driving visibility, alignment, and continuousimprovement across strategic initiatives. Requirements: Proven experience in a PMO, Portfolio Office, or similar role within a technology or transformation function. Strong understanding of portfolio and project … governance, frameworks, and tooling. Comfortable operating at both strategic and operational levels. Exceptional written and verbal communication skills, including stakeholder engagement across all levels. A proactive, collaborative, and improvement-focused mindset. Familiarity with Agile, Waterfall, and hybrid delivery methodologies. Practical knowledge of demand and capacity planning , including tools and techniques to balance workload and resourcing. Key Responsibilities Portfolio … Delivery Leads, Finance, and Corporate Planning to align strategic goals with delivery outcomes. Communications & Engagement: Lead weekly internal updates and team communications, celebrating achievements and promoting transparency across ONEIT. ContinuousImprovement: Identify gaps and lead improvements in delivery assurance, PMO processes, and reporting frameworks. Desirable Experience working in an IT or Digital delivery environment. Exposure to strategic More ❯
Management Accountant to join a fast-growing tech business based in Bury. You'll play a key role in delivering accurate financial reporting, supporting strategic decision-making, and driving continuousimprovement in a dynamic and innovative environment. Ideal for someone with strong analytical skills and a passion for tech-driven businesses. Client Details Join a market-leading … technology company that's driving innovation across the UK and beyond. With a strong track record of growth and a culture built around collaboration, agility, and continuousimprovement, this business is shaping the future of tech-powered solutions across multiple industries. Combining a start-up mindset with the stability of a well-established brand, the company offers More ❯
and quality standards. Design and deliver both complex and less complex automation projects across Müller sites. Promote and maintain Müller’s automation standards, ensuring compliance and providing feedback for continuous improvement. Ensure automation architectures align with OT standards. Support central engineering and site teams in identifying obsolescence risks and developing Capex submissions. Deliver on-the-job training and technical … coaching to Automation Support Engineers (ASEs). Provide specialist support for site ContinuousImprovement (CI) activities and reactive support for automation/MIS issues. Your Müller Responsibilities Design systems with a focus on Lowest Total Cost of Ownership and the unique challenges of FMCG environments. Contribute to continuousimprovement initiatives and understand how your … Why Join Müller? At Müller, we don’t just make dairy products, we make careers. Joining our team means becoming part of a business that values innovation, collaboration, and continuous improvement. Here’s why Müller could be your next great move: Be part of a company that invests in cutting-edge automation and engineering solutions to stay ahead in More ❯
and quality standards. Design and deliver both complex and less complex automation projects across Mller sites. Promote and maintain Mller's automation standards, ensuring compliance and providing feedback for continuous improvement. Ensure automation architectures align with OT standards. Support central engineering and site teams in identifying obsolescence risks and developing Capex submissions. Deliver on-the-job training and technical … coaching to Automation Support Engineers (ASEs). Provide specialist support for site ContinuousImprovement (CI) activities and reactive support for automation/MIS issues. Your Mller Responsibilities Design systems with a focus on Lowest Total Cost of Ownership and the unique challenges of FMCG environments. Contribute to continuousimprovement initiatives and understand how your … Why Join Mller? At Mller, we don't just make dairy products, we make careers. Joining our team means becoming part of a business that values innovation, collaboration, and continuous improvement. Here's why Mller could be your next great move: Be part of a company that invests in cutting-edge automation and engineering solutions to stay ahead in More ❯
maintainability of the systems. With a strong production-first mindset, drive observability, maintain Service Level Objectives (SLOs), and ensure efficient incident resolution. Oversee the maintenance of existing systems, ensuring continuous improvements and prompt resolution of issues. Agile Delivery & Collaboration: Working closely with product, design, and programme management, you will lead the engineering delivery aligning to the business objectives. Collaboration … technical direction on high-impact projects, tackling engineering challenges within the team. Engage in code reviews, ensuring high standards, maintainability, and alignment with best practices. Foster a culture of continuousimprovement, technical excellence, and shared learning across the team. Hiring, Team Growth & Management: Manage team structure, budgets, resource allocation across projects. Hiring and onboarding new engineers, ensuring … team. Coaching and mentoring engineers at all levels, tailoring your approach to help them grow into more senior technical and leadership roles. Technology Strategy & Knowledge Sharing: Driving innovation and continuousimprovement across the team, managing technology roadmap, ensuring long-term strategic alignment. Lead on documentation efforts and internal tech talks, sharing knowledge and best practices to strengthen More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Gem Partnership
growth and operational excellence Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuousimprovement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial … system enhancements and solutions Proactively identify opportunities to enhance financial workflows and system usage, contributing to continuousimprovement initiatives Lead finance technology projects, offering subject matter expertise and supporting successful delivery within agreed timescales and budgets Lead the implementation of new features, system upgrades, and customisations, ensuring comprehensive testing, validation, and minimal disruption to business operations Support More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
Gem Partnership Ltd
growth and operational excellence Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuousimprovement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial … system enhancements and solutions Proactively identify opportunities to enhance financial workflows and system usage, contributing to continuousimprovement initiatives Lead finance technology projects, offering subject matter expertise and supporting successful delivery within agreed timescales and budgets Lead the implementation of new features, system upgrades, and customisations, ensuring comprehensive testing, validation, and minimal disruption to business operations Support More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Development Define and champion infrastructure standards, frameworks, and best practices across the team. Lead the development and enforcement of consistent design, documentation, and operational procedures. Foster a culture of continuousimprovement, knowledge sharing, and technical excellence. Technical Oversight Oversee the design, implementation, and lifecycle management of infrastructure platforms in collaboration with our other technical teams Ensure infrastructure … platforms, security, and automation tools. Stakeholder Engagement : Strong communicator who can influence at all levels and translate technical concepts into business value. Customer-Focused & Resilient : Committed to service excellence, continuousimprovement, and maintaining performance under pressure . Experience 5+ years in IT infrastructure, with at least 23 years in a leadership or strategic role. Proven experience in More ❯
Are you passionate about IT and technology? Do you thrive in dynamic, fast-paced environments where customer service and continuousimprovement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service … resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction, and overall system effectiveness. Champion self-service tools and knowledge-sharing initiatives to … responding to incidents both during and outside of standard business hours. What We're Looking For: A solid foundation in IT with a genuine passion for technology and a continuousimprovement mindset. Strong problem-solving abilities, a keen attention to detail, and a professional, methodical approach to work. Excellent communication skills with the ability to manage conflict More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
adhere to service integration processes, identifying and addressing any gaps or risks. Oversee the delivery of end-to-end support structures, including SLAs, KPIs, OLAs, and operational processes. Drive continuousimprovement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholder … with Service Design Managers, operational leads, and IT Operations teams. Quality Assurance & Documentation - Attention to detail in ensuring quality assurance checks, documentation, and support models are complete and accurate. ContinuousImprovement & Automation - Ability to identify and implement process improvements and automation opportunities to enhance service transition efficiency. Details. Wages. Perks. Location: You'll join us in one More ❯
in delivering quality automation solutions with an agreed programme and cost framework Evaluation of existing manual/semi-automated processes, implementing new suggestions and strategy for improvementContinuousimprovement of current packaging systems, ensuring team manages workload correctly Full control of projects involving both internal and external providers Modification and/or fabrication of parts More ❯
Employment Type: Permanent
Salary: £70000 - £75000/annum Bonus, Pension, Life Assurance
processing, IQC, analysis, checking, interpretation, preparation of reports (both standard and complex) and reporting of results. You will supervise more junior members of the team and cultivate an open, continuousimprovement culture in the lab. In partnership with others, to be responsible for the accuracy, timeliness and appropriateness of a variety of genetic testing, returning results to … leading products and services in precision medicine and reproductive health. Conduct all activities in accordance with ISO 15189 and CQC requirements, following our quality management services and promoting a continuousimprovement mindset. Maintain patient data integrity and regulatory compliance for all projects and documentation, adhering to GDPR, GCLP and HTA regulations. Identify and address non-conformities, deviations More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Progress Sales Recruitment Ltd
k annually, plus a company bonus.- Flexible Working: Enjoy the balance of office and home-based work arrangements.- Professional Growth: Work within a forward-thinking environment that values continuousimprovement and innovation.- Impactful Work: Contribute to groundbreaking healthcare data utilisation and clinical research models.Key Traits:- Experience: Minimum of 3 years in the industry, demonstrating progression and the … through Power BI, supporting visualisation needs.- Roadmap Development: Contribute to departmental strategy and provide expertise to enhance customer value.- Mentorship & Best Practice: Share knowledge and foster a culture of continuous improvement.Person Specification:Essential:- Proven experience with Microsoft Power Platform and D365.- Proficiency in Power Apps, Power Automate, Power BI, and D365 customisation.- Knowledge of Azure, Dataverse, SQL, and DAX. … Awareness of ALM, Continuous Delivery, and Continuous Improvement.- Strong communication skills and ability to collaborate with diverse stakeholders.- Experience in regulated industries or handling sensitive data.Desirable:- Stakeholder management skills.- Awareness of cost and budget implications.- Experience in systems integration and identifying new synergies.- Interest in data and analytics.- Knowledge of Jira, Azure DevOps, or similar tools.This is a More ❯
Employment Type: Full-Time
Salary: £45,000 - £48,000 per annum, Inc benefits, OTE
k annually, plus a company bonus. - Flexible Working: Enjoy the balance of office and home-based work arrangements. - Professional Growth: Work within a forward-thinking environment that values continuousimprovement and innovation. - Impactful Work: Contribute to groundbreaking healthcare data utilisation and clinical research models. Key Traits: - Experience: Minimum of 3 years in the industry, demonstrating progression and … through Power BI, supporting visualisation needs. - Roadmap Development: Contribute to departmental strategy and provide expertise to enhance customer value. - Mentorship & Best Practice: Share knowledge and foster a culture of continuous improvement. Person Specification: Essential: - Proven experience with Microsoft Power Platform and D365. - Proficiency in Power Apps, Power Automate, Power BI, and D365 customisation. - Knowledge of Azure, Dataverse, SQL, and … DAX. - Awareness of ALM, Continuous Delivery, and Continuous Improvement. - Strong communication skills and ability to collaborate with diverse stakeholders. - Experience in regulated industries or handling sensitive data. Desirable: - Stakeholder management skills. - Awareness of cost and budget implications. - Experience in systems integration and identifying new synergies. - Interest in data and analytics. - Knowledge of Jira, Azure DevOps, or similar tools. More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
making a real impact. You'll be at the heart of our AI strategy - from initial concept and prompt design, through development and testing, to deployment, production, monitoring and continuousimprovement optimising cutting-edge AI solutions across the business. One day you might be collaborating with our Data Scientists, Software Engineers and Architects on a new GenAI … efficiency of AI solutions through detailed system design and development practices. Deploy and manage AI solutions via CI/CD pipelines in Azure DevOps, emphasising automation, version control, and continuous integration. Develop and maintain automated frameworks for testing, validation, and monitoring of AI model accuracy, performance, and reliability. Establish best practices for AI data pipeline development and integration with … and production environments. Solid understanding of Azure networking principles, security frameworks, and infrastructure best practices. Practical experience applying agile methodologies to AI and software development projects. Comprehensive knowledge of Continuous Integration and Continuous Deployment (CI/CD) practices and tools (Azure DevOps preferred). Experience with microservices architecture, RESTful API development, and system integration. Prior experience in financial More ❯
Audenshaw, England, United Kingdom Hybrid / WFH Options
Brother Europe
committed to the staff at all levels ensuring we optimise our talent and continuously invest for the future. Role Overview As Product Owner, you’ll lead the development and continuousimprovement of IT systems supporting the EcoPro print subscription and Brother Connect Loyalty programme . You’ll define and communicate a clear product vision, prioritise backlogs, and … customers, key stakeholders, Brother Japan, and One IT to anticipate needs and shape a strategic product roadmap Prioritise work packages to align with business demand and strategic objectives Drive continuous product improvement using customer feedback and data-driven insights Lead the product development team, ensuring consistent delivery, throughput, and quality Provide regular reporting and insights on product More ❯