201 to 204 of 204 Continuous Improvement Jobs in Manchester

IT Vendor Manager Location: South Manchester (3 Days Onsite) Contract: Type: 6-12 Months The Role As a IT Vendor Manager, you’ll play a critical role in driving value and performance from the client’s key technology suppliers. You More ❯

encourage self-service and cut down on incoming tickets. Monitoring service desk metrics, analysing trends, and turning insights into action. Collaborating with technical and customer-facing teams to drive continuous improvement. This isn't a traditional team management role. It's a functional leadership position, focused on operational excellence and driving service improvement. Experience working in a customer-facing … service desk role in a software or SaaS business. Familiarity with Zendesk or similar ITSM tools. Exposure to service improvement projects or initiatives (e.g. launching a self-service portal or improving ticket triage workflows). Participation in or support for audit/compliance processes. Experience with performance reporting using tools like Power BI, Excel, or built-in dashboards More ❯

encourage self-service and cut down on incoming tickets. Monitoring service desk metrics, analysing trends, and turning insights into action. Collaborating with technical and customer-facing teams to drive continuous improvement. This isn't a traditional team management role. It's a functional leadership position, focused on operational excellence and driving service improvement. Experience working in a customer-facing … service desk role in a software or SaaS business. Familiarity with Zendesk or similar ITSM tools. Exposure to service improvement projects or initiatives (e.g. launching a self-service portal or improving ticket triage workflows). Participation in or support for audit/compliance processes. Experience with performance reporting using tools like Power BI, Excel, or built-in dashboards More ❯

Are you an IT Administrator who enjoys variety - balancing hands-on technical work with process improvement and data management? This is an opportunity to join a growing business where technology underpins every part of operations. You’ll take ownership of Microsoft 365 administration, system upgrades, and data governance, ensuring systems remain secure, reliable, and fit for purpose. What … Maintaining strong data quality standards through effective data governance and compliance processes. Troubleshooting technical issues, identifying root causes, and implementing lasting solutions. Documenting key configurations and procedures to support continuous improvement. Collaborating with teams across the business to identify opportunities for automation and improved data management. What we’re looking for: Proven experience supporting Microsoft 365 environments. Good understanding More ❯