will take the lead in coordinating and executing the best possible customer journey to elevate the merchandising and performance of our websites, whilst ensuring continuousimprovement strategies are in place. Coordination of key merchandising projects across CRO, UX, UJ, SEO. Coordinate and ensure SEO and CRO projects … executed and pushed forward within the team and/or Digital Agency. Monitor SEO performance closely to find opportunities for growth. Propose and action continuous site improvements to reduce barriers to sale. Lead the testing and measuring different approaches to drive the best results through A/B testing More ❯
areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuousimprovement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships with distribution … MGUs, cover holders, insurance companies, etc. Positions CNA as top quartile performer. Builds strong and collaborative relationships between the underwriting teams. Drives operational improvement and underwriting effectiveness through use of data and MI reporting Maintain current knowledge on geographic issues and regulations, industry activity and trends. Represent the More ❯
areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuousimprovement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships with distribution … MGUs, cover holders, insurance companies, etc. Positions CNA as top quartile performer. Builds strong and collaborative relationships between the underwriting teams. Drives operational improvement and underwriting effectiveness through use of data and MI reporting Maintain current knowledge on geographic issues and regulations, industry activity and trends. Represent the More ❯
bolton, greater manchester, north west england, united kingdom
CNA Hardy
areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuousimprovement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships with distribution … MGUs, cover holders, insurance companies, etc. Positions CNA as top quartile performer. Builds strong and collaborative relationships between the underwriting teams. Drives operational improvement and underwriting effectiveness through use of data and MI reporting Maintain current knowledge on geographic issues and regulations, industry activity and trends. Represent the More ❯
for leading a 24/7 service desk team, ensuring efficient resolution of incidents and service requests while maintaining high service standards and supporting continuousimprovement initiatives. Key Responsibilities: Lead day-to-day operations of the service desk, ensuring SLAs are met and issues are resolved promptly. … and report on team performance and service levels. Coach and develop team members, handle escalations, and support recruitment and onboarding. Drive continual service improvement, maintain accurate documentation, and develop knowledge bases. Manage major incidents and ensure escalation procedures are followed. Identify and implement process improvements to enhance efficiency More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Harvey Nash
for leading a 24/7 service desk team, ensuring efficient resolution of incidents and service requests while maintaining high service standards and supporting continuousimprovement initiatives. Key Responsibilities: Lead day-to-day operations of the service desk, ensuring SLAs are met and issues are resolved promptly. … and report on team performance and service levels. Coach and develop team members, handle escalations, and support recruitment and onboarding. Drive continual service improvement, maintain accurate documentation, and develop knowledge bases. Manage major incidents and ensure escalation procedures are followed. Identify and implement process improvements to enhance efficiency More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Harvey Nash
for leading a 24/7 service desk team, ensuring efficient resolution of incidents and service requests while maintaining high service standards and supporting continuousimprovement initiatives. Key Responsibilities: Lead day-to-day operations of the service desk, ensuring SLAs are met and issues are resolved promptly. … and report on team performance and service levels. Coach and develop team members, handle escalations, and support recruitment and onboarding. Drive continual service improvement, maintain accurate documentation, and develop knowledge bases. Manage major incidents and ensure escalation procedures are followed. Identify and implement process improvements to enhance efficiency More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Iris Recruitment
feedback programmes Managingand improvingNPS, Product NPS, and CSAT initiatives Ensuringfeedback is collected consistently and reported clearly Identifying the most relevant metrics to focus improvement efforts Turning data into insight Analysingsurvey responses to highlight trends, risks and opportunities Producingreports and presentations that engage a variety of stakeholders Segmenting insights … to share insights Helping close the loop on customer feedback and tracking improvement actions Influencingcustomer success strategies through evidence-based recommendations Drive continuousimprovement Speaking directly with customers to deepen insights and resolve concerns Improvingfeedback processes and response rates Helping embed a customer-first mindset More ❯
Technical Lead in the design and implementation in solutions Being the go-to person for a development team of 10 Leading refinement sessions Driving continuousimprovement in either tooling or processes and then running POC’s for them. Driving collaboration across teams where there is cross-over … which are spun-up and torn-down regularly. Hands-on coding Designing document structures for databases Requirements: Previous experience leading a team and implementing continuous improvements Extensive experience with C#, .Net, SQL Server and MongoDB (or other NoSQL databases) Experience working with message brokers i.e. RabbitMQ, ServiceBus or Kafka More ❯
Technical Lead in the design and implementation in solutions Being the go-to person for a development team of 10 Leading refinement sessions Driving continuousimprovement in either tooling or processes and then running POC’s for them. Driving collaboration across teams where there is cross-over … which are spun-up and torn-down regularly. Hands-on coding Designing document structures for databases Requirements: Previous experience leading a team and implementing continuous improvements Extensive experience with C#, .Net, SQL Server and MongoDB (or other NoSQL databases) Experience working with message brokers i.e. RabbitMQ, ServiceBus or Kafka More ❯
bolton, greater manchester, north west england, United Kingdom
Lorien
Technical Lead in the design and implementation in solutions Being the go-to person for a development team of 10 Leading refinement sessions Driving continuousimprovement in either tooling or processes and then running POC’s for them. Driving collaboration across teams where there is cross-over … which are spun-up and torn-down regularly. Hands-on coding Designing document structures for databases Requirements: Previous experience leading a team and implementing continuous improvements Extensive experience with C#, .Net, SQL Server and MongoDB (or other NoSQL databases) Experience working with message brokers i.e. RabbitMQ, ServiceBus or Kafka More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
MSD
ensure effective implementation. Support the full product lifecycle – including sprint activities, providing updates and risk assessments to leadership, assisting in testing, user acceptance, and continuousimprovement, oversee end-to-end, seamless execution. Codify best practice with all teams to ensure standards are met. About You Are focused … design thinking in your solutioning approach Have the “I am owning it” attitude Want to work in a fast-paced environment based on continualimprovement principles and iteration with the ability to deploy rapidly Possess the ability to initiate and complete tasks, utilizing your influential skills to bring More ❯
stockport, north west england, United Kingdom Hybrid / WFH Options
MSD
ensure effective implementation. Support the full product lifecycle – including sprint activities, providing updates and risk assessments to leadership, assisting in testing, user acceptance, and continuousimprovement, oversee end-to-end, seamless execution. Codify best practice with all teams to ensure standards are met. About You Are focused … design thinking in your solutioning approach Have the “I am owning it” attitude Want to work in a fast-paced environment based on continualimprovement principles and iteration with the ability to deploy rapidly Possess the ability to initiate and complete tasks, utilizing your influential skills to bring More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
MSD
ensure effective implementation. Support the full product lifecycle – including sprint activities, providing updates and risk assessments to leadership, assisting in testing, user acceptance, and continuousimprovement, oversee end-to-end, seamless execution. Codify best practice with all teams to ensure standards are met. About You Are focused … design thinking in your solutioning approach Have the “I am owning it” attitude Want to work in a fast-paced environment based on continualimprovement principles and iteration with the ability to deploy rapidly Possess the ability to initiate and complete tasks, utilizing your influential skills to bring More ❯
Identity. Build and maintain solutions to detect and mitigate account takeover attempts. Improve the resilience, scalability, and efficiency of cloud-based identity services. Drive continuousimprovement of engineering practices, coding standards, and deployment processes. Collaborate with Product Owners to translate business needs into scalable technical solutions. Oversee … the ability to engage technical and non-technical audiences. Hands-on experience with agile development methodologies; familiarity with Scrum is a plus. Enthusiasm for continuous learning, innovation, and professional growth. Our Technology Stack Cloud: AWS Infrastructure: CloudFormation Languages: TypeScript, JavaScript Frameworks: Node.js, NestJS Authentication & Identity: Auth0, Transmit Security Collaboration More ❯
Identity. Build and maintain solutions to detect and mitigate account takeover attempts. Improve the resilience, scalability, and efficiency of cloud-based identity services. Drive continuousimprovement of engineering practices, coding standards, and deployment processes. Collaborate with Product Owners to translate business needs into scalable technical solutions. Oversee … the ability to engage technical and non-technical audiences. Hands-on experience with agile development methodologies; familiarity with Scrum is a plus. Enthusiasm for continuous learning, innovation, and professional growth. Our Technology Stack Cloud: AWS Infrastructure: CloudFormation Languages: TypeScript, JavaScript Frameworks: Node.js, NestJS Authentication & Identity: Auth0, Transmit Security Collaboration More ❯
bolton, greater manchester, north west england, United Kingdom
McGregor Boyall
Identity. Build and maintain solutions to detect and mitigate account takeover attempts. Improve the resilience, scalability, and efficiency of cloud-based identity services. Drive continuousimprovement of engineering practices, coding standards, and deployment processes. Collaborate with Product Owners to translate business needs into scalable technical solutions. Oversee … the ability to engage technical and non-technical audiences. Hands-on experience with agile development methodologies; familiarity with Scrum is a plus. Enthusiasm for continuous learning, innovation, and professional growth. Our Technology Stack Cloud: AWS Infrastructure: CloudFormation Languages: TypeScript, JavaScript Frameworks: Node.js, NestJS Authentication & Identity: Auth0, Transmit Security Collaboration More ❯
Act as the central point of expertise for QA/QC, providing leadership and support to regional teams, fostering a culture of quality and continuous improvement. Develop and Execute Global Strategy: Develop and execute a global QA/QC strategy that aligns with the companys vision, ensuring the highest … hands-on support and training to regional QA/QC teams to enhance local capabilities and ensure consistent application of global standards. Innovation and ContinuousImprovement: Drive innovation by integrating modern quality management tools and techniques into workflows, ensuring the latest technologies and best practices are communicated More ❯
Act as the central point of expertise for QA/QC, providing leadership and support to regional teams, fostering a culture of quality and continuous improvement. Develop and Execute Global Strategy: Develop and execute a global QA/QC strategy that aligns with the companys vision, ensuring the highest … hands-on support and training to regional QA/QC teams to enhance local capabilities and ensure consistent application of global standards. Innovation and ContinuousImprovement: Drive innovation by integrating modern quality management tools and techniques into workflows, ensuring the latest technologies and best practices are communicated More ❯
bolton, greater manchester, north west england, united kingdom
Digital Realty (UK) Limited
Act as the central point of expertise for QA/QC, providing leadership and support to regional teams, fostering a culture of quality and continuous improvement. Develop and Execute Global Strategy: Develop and execute a global QA/QC strategy that aligns with the companys vision, ensuring the highest … hands-on support and training to regional QA/QC teams to enhance local capabilities and ensure consistent application of global standards. Innovation and ContinuousImprovement: Drive innovation by integrating modern quality management tools and techniques into workflows, ensuring the latest technologies and best practices are communicated More ❯
support from your line manager and wider team plus on the job learning. You will collaborate with cross-functional teams, fostering a culture of continuousimprovement, innovation and customer satisfaction. If you are motivated, enthusiastic and eager to further your career in delivery management within an innovative … to keep the project moving forward. Maintain accurate project documentation, including project plans, status reports, and other relevant records. Identify opportunities for process improvement and implement best practices to enhance project management efficiency. Uses influencing and communication skills to guide and motivate stakeholders through complex challenges and projects More ❯
Salford, Greater Manchester, North West, United Kingdom
Bright Purple Resourcing
Introduction & Change Oversee the structured introduction of new services and changes, ensuring quality standards, operational requirements, and transition processes are met before going live. ContinuousImprovement & Governance Enhance service protection by refining change management processes, improving release strategies, and ensuring compliance with non-functional requirements. Stakeholder Engagement More ❯
ensuring optimal performance, security, and compliance. Key Responsibilities: Lead the design, implementation, and support of collaboration tools, including Microsoft 365 and Google Workspace. Drive continuousimprovement initiatives to enhance platform efficiency and user experience. Manage complex technical tasks and provide expert guidance to junior team members. Collaborate More ❯
stockport, north west england, United Kingdom Hybrid / WFH Options
N Consulting Global
with developers and DevOps teams to resolve issues. Create and maintain detailed test documentation, including test plans, test cases, and test data. Contribute to continuousimprovement of test processes and frameworks. Mandatory Skills : Python : Strong hands-on experience in scripting and automation. Robot Framework : Expertise in designing More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
N Consulting Global
with developers and DevOps teams to resolve issues. Create and maintain detailed test documentation, including test plans, test cases, and test data. Contribute to continuousimprovement of test processes and frameworks. Mandatory Skills : Python : Strong hands-on experience in scripting and automation. Robot Framework : Expertise in designing More ❯