26 to 50 of 54 Service Manager Jobs in Manchester

working with a high-growth SaaS scale-up that operates within a highly regulated industry, and they're currently looking for a hands-on Service Manager with deep Salesforce experience to join their team. My client is seeking someone who understands the nuances of service delivery … and can bridge the gap between business operations, support, and technical delivery. You’ll be responsible for owning the platform’s day-to-day service management, leading deployments and change activity, and ensuring everything runs smoothly from a configuration, performance, and compliance perspective. Online job hunting tools Role & Responsibilities … Take ownership of the live service for a Salesforce-native SaaS platform Manage the configuration and deployment of Salesforce changes across environments Work closely with technical teams on customisations and integrations Lead incident, problem, and change management using ITIL-aligned processes Act as the main escalation point for technical More ❯

Service Design and Transition Manager (Manchester, UK) Hybrid work: 2 days a week in office Get The Future You Want! Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and … world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role We are seeking a talented Service Design and Transition Manager to join our team at Capgemini Financial Services. As a Service Design and Transition Manager … Investment portfolio and manage the operating requirements for go live and early operational support and acceptance in line with the banks operating model Performing Service Design and Transition activities for a range of projects, in line with business demand and growth including sizing projects to allow the allocation of More ❯

IT Service Desk Manager Manchester based (hybrid) Contract role 2 months (short term) Essential Qualifications ITIL Practitioner V3/4 or ITIL Service Management; Essential Skills and Experience Demonstrable leadership skills evidenced by an ability to identify and adopt appropriate management and leadership strategies and styles … to suit specific situations; Excellent customer service and negotiation skills; Effective communicator at all levels of an organisation using a variety of media;. Significant knowledge and experience of using the ITIL framework and standards to the delivery of IT infrastructure services; Experienced in establishing high performing teams and … in effective delivery of services; Building a scalable, technically adept IT Support team that is underpinned by customer focussed culture; Drive adherence to ensure Service levels are achieved and exceeded, proved through robust and trusted reporting and continuous monitoring of all aspects of the Service Desk; Ensure all More ❯

Social network you want to login/join with: The Service Readiness is responsible for the overall planning and coordination of Tech service requirements, readiness, design and transition including early life of a large transformation Programme. This role ensures that new or changed services are designed and transitioned … efficiently and effectively into operational service, while aligning with the principles and practices of Agile methodologies. Key Responsibilities Lead the design and transition of new or changed Tech services into the production environment with minimal disruption. Plan and manage resources required for service readiness, design, transition, and early … by engaging in the product lifecycle of all changes. Be responsible for functional and non functional Tech requirements, and the process of their acceptance service acceptance criteria. Including the definition of service (SLA) & operational level agreements (OLA), as well as other service performance indicators (PI). Ensure More ❯

You will be responsible for reporting against the delivery and in-life running of services and effective planning and management of the transition of service during the closure of the TSA agreement migration activities against agreed exit criteria working with partner and internal/external stakeholders. You will lead … point of contact and liaison for customers and partners of as well as stakeholders within TalkTalk. The role expectations are defined by the following: Service Definition You will be responsible for managing and documenting TSA Service Requirements including Service Levels, Service Reporting, the Governance and Engagement … Commercial team to manage appropriate measures to provide contractual cover. You will engage with senior management and gather senior leadership sign off for TSA service model. You will support the agreement of budgets and financial governance required to run the account. You will work with TSA & demerger teams ensuring More ❯

won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader … and business teams to deliver reliable, value-driven services—using automation and Azure technologies to reduce risk and improve performance. As part of the Service Management community, you'll help shape shared processes, manage SLAs, oversee operational changes, and support ongoing service improvements across the Technology pillar. We … and written Strong time management and organisational skills Leadership and influencing skills, able to collaborate across technical and business teams Analytical mindset focused on service improvements and automation opportunities Passion for delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience More ❯

won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader … and business teams to deliver reliable, value-driven services-using automation and Azure technologies to reduce risk and improve performance. As part of the Service Management community, you'll help shape shared processes, manage SLAs, oversee operational changes, and support ongoing service improvements across the Technology pillar. We … and written Strong time management and organisational skills Leadership and influencing skills, able to collaborate across technical and business teams Analytical mindset focused on service improvements and automation opportunities Passion for delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience More ❯

Role Title: Service Delivery Manager Duration: 6 Months Location: Manchester (Hybrid) Rate: £410 Per Day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities … in the evolving world of cloud, digital and platforms. Role purpose/summary Programme Manager Delivery and management of multiple programmes and serves as a mediator between their resources and executives. Typically, in charge of planning, implementing, and executing specific company goals or policies and involve monitoring associated More ❯

Role Title: Service Delivery Manager Duration: 6 Months Location: Manchester (Hybrid) Rate: £410 Per Day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities … in the evolving world of cloud, digital and platforms. Role purpose/summary Programme Manager Delivery and management of multiple programmes and serves as a mediator between their resources and executives. Typically, in charge of planning, implementing, and executing specific company goals or policies and involve monitoring associated More ❯

IT Service Desk Lead Manchester – (M1 Postcode) £350 - £400 (Inside IR35) Forward role are looking for a highly capable and hands-on Service Desk Transformation Lead to deliver two strategic initiatives within their Digital, Information & Technology (DIT) team: 1. Implementing recommendations from a recent review of the Service … ensuring a seamless and value-driven transition. Key Responsibilities: • Design and formalise SLAs and define 1st/2nd/3rd line support boundaries across service requests, incidents, and training needs. • Set up and maintain standardised reporting and dashboards on key service desk metrics and KPIs. • Document and train … staff on core Standard Operating Procedures (SOPs), including triage, incident, and problem management, Service request and Change management. • Using a ‘test n learn' approach, configure and implement a new ITSM system using Atlassian Jira to reflect the designed new ITIL processes and a service catalogue. • Significant knowledge and More ❯

a trusted Managed Services Provider (MSP), they are the "go-to" partner for public sector clients. Due to ongoing growth, they are expanding their Service Management team and are looking to add a Lead Service Delivery Manager! If you are interested inthis opportunity, we encourage you … maintain strong client relationships and ensuring SLAs are met Skills/Must have: Experience leading SDMs and managing complex client needs. Proven success in service delivery. Good broad technical knowledge Strong knowledge of ITIL Service Management, including Incident, Change, Problem, and Major Incident Management. Excellent client engagement skills More ❯

Go back NICE - The National Institute for Health and Care Excellence Live Services Manager The closing date is 24 June 2025 Are you a passionate about managing live services and ensuring that end users, customers and IT teams have all the right ingredients in place to launch new … going through an exciting period of change and rapid growth and there could not be a better time to join us. As Live Services Manager you will play a pivotal role in supporting NICE achieve its ambitions to be an organisation as brilliant as the people in it … digital services including the NICE's website, Clinical Knowledge Summaries and BNF which attract more than 2 million users a month. The Live Services Manager role sits within the Infrastructure and Operations function which manages cloud and on-premise infrastructure, networks and telephony for NICE as well as More ❯

Go back NICE - The National Institute for Health and Care Excellence Live Services Manager The closing date is 10 June 2025 Are you a passionate about managing live services and ensuring that end users, customers and IT teams have all the right ingredients in place to launch new … going through an exciting period of change and rapid growth and there could not be a better time to join us. As Live Services Manager you will play a pivotal role in supporting NICE achieve its ambitions to be an organisation as brilliant as the people in it … digital services including the NICE's website, Clinical Knowledge Summaries and BNF which attract more than 2 million users a month. The Live Services Manager role sits within the Infrastructure and Operations function which manages cloud and on-premise infrastructure, networks and telephony for NICE as well as More ❯

supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted … and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and … more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers. #J-18808-Ljbffr More ❯

Ancillary Services Manager, Office Based, Wigan Join to apply for the Ancillary Services Manager, Office Based, Wigan role at Buy Local Sundridge Ltd Ancillary Services Manager, Office Based, Wigan 4 days ago Be among the first 25 applicants Join to apply for the Ancillary … Services Manager, Office Based, Wigan role at Buy Local Sundridge Ltd Get AI-powered advice on this job and more exclusive features. Ancillary Services Manager - Office Based, Wigan About Us Established in 2001, our client works with both private clients and the public sector to locate … they pride themselves on their professional, diligent, and client-focused approach. To support their continued growth, they are looking to recruit an Ancillary Services Manager Role Overview The Ancillary Services Manager will have full autonomy of the UK Asset Search processes as well as provide support More ❯

a bridge between the shared services centre and the business unit. They will lead the Specialists to execute these plans and focus on meeting service level agreements, improving processes, driving efficiency and fostering strong relationships. The role may involve travel to the shared services operation centres. Security clearance or … to apply will be required for this role. Key Responsibilities Overseeing the day-to-day operations of the shared services centre, ensuring adherence to service level agreements and established procedures. Defines, owns, tracks and prioritises Service Improvement activities To perform any other duties that may be required by … and Sales Industries IT Services and IT Consulting Referrals increase your chances of interviewing at SCC by 2x Get notified about new Shared Services Manager jobs in Manchester, England, United Kingdom . Trafford Park, England, United Kingdom 6 days ago Client & Service Charge Accounting Manager More ❯

domain Information & Communication Technology location_on Milano, IT ICT Application Services Manager We are looking for an ICT Application Services Manager to join our Group ICT Team based in Milan. How you make the difference As an ICT Application Services Manager, you ensure high … a critical role in the smooth introduction of new solutions, ensuring they transition seamlessly into AMS operations. Your leadership in these areas strengthens ICT service quality, cost-efficiency, and alignment with business objectives. How your agenda looks like: Act as the primary contact for AMS governance, overseeing 3rd-party … Schedule and lead regular meetings with AMS providers, functional teams, and BU IT Managers to review performance, discuss open tickets, and align on AMS service standards. You will closely collaborate with the ICT Application team to guarantee the desired AMS SLAs. Oversee incident escalation and resolution, ensuring issues are More ❯

what we believe is right for our customers, our teams, ourselves and interactive investor. PURPOSE OF ROLE: To effectively manage a team of Customer Service Representatives. Responsible for providing inspirational leadership through coaching, reward, recognition, regular communication, feedback, development and performance management. Accountable for managing and achieving key KPI … s, quality excellence and risk management for the team and department. KEY RESPONSIBILITIES: Lead and manage a team of Customer Service Representatives to meet performance and efficiency targets Ensure delivery of a high-quality, omni-channel customer service (inbound, outbound, email, social media) Drive customer satisfaction by resolving … behaviour Collaborate with key business areas to enhance customer and employee experiences Monitor team performance, provide coaching, and manage resources for optimal efficiency and service delivery Maintain risk management controls and ensure adherence to compliance policies and procedures Effective handling of critical incidents, such as system outages, escalated customer More ❯

finance - for loans, savings, budget planning and tips on managing debt Stockport Credit Union- for local financial advice Job responsibilities The Deputy Cancer Services Manager will be responsible for leading on a number of key performance and operational criteria across cancer services. They will provide leadership and line … and cancer MDT requirements Experience Experience of working with multidisciplinary teams including medical staff Experience of supporting, supervising and developing staff. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £46,148 to £52,809 a yearper annum pro rata More ❯

Picture yourself at the helm, achieving excellence by driving improvements across the business. If you're nodding along, then this role of Technical Services Manager might be your next career move. They believe that empowered teams are the secret sauce for success, and they’re looking for a … Responsibilities Responsibility for technical standards Managing customer specifications Raw materials management Conducting internal audits Handling customer complaints Collaborating closely with the Senior Quality Manager, Quality Manager, and Senior NPD Developers Ensuring that every customer standard is not only met but exceeded. People Leadership In terms of … people leadership, you're not just a manager - you're a motivator, an inspirer. Your team will look to you for guidance and you’ll have the chance to empower them, building their confidence to make decisions and improve operations. You'll need to love nurturing talent, building More ❯

Client management – to be able to manage a portfolio of clients across multiple service functions; Digital PR, Social media advertising, SEO, and PPC. Delivery of work – you will need to be comfortable liaising with the delivery team to provide clear and concise briefs that enable the delivery team to … with your line manager. This will include additional services, new channels and gathering testimonials. Building relationships – we pride ourselves on our level of customer service and the way we work with our clients. Building good relationships with your clients is a key part of your role. You’ll need … growth of client campaigns and retaining their business thus minimising our churn rate. Accountability– It is essential for this role that the Client Services Manager is accountable for their duties and any issues that arise with their clients. Trust– Working with the departments around you requires trust and More ❯

Working pattern: Hybrid – 3 days in the Manchester office Role responsibilities: Client management – to be able to manage a portfolio of clients across multiple service functions; Digital PR, Social media advertising, SEO, and PPC. Delivery of work – you will need to be comfortable liaising with the delivery team to … growth of client campaigns and retaining their business thus minimising our churn rate. Accountability– It is essential for this role that the Client Services Manager is accountable for their duties and any issues that arise with their clients. Trust– Working with the departments around you requires trust and … at our current openings below, we are always on the lookout for new talent to join our expanding team! Apply for our Client Services Manager position today! 50% Name * Phone Number * Email Address * Can you attend our Manchester office on a hybrid basis? Yes No How did you More ❯

to be is grounded in our core values: Personable, Integrity, Holistic, Innovative and Deliver Beyond Expectation. About the Role We are seeking a Manager in our Transaction Services team to support the growth phase of an exciting new business line for Sedulo. We are seeking an individual that … can play a major part in making Sedulo Transaction services the provider of choice for UK Private Equity houses and SMEs. The Manager will be a critical team member to help execute client engagements. S/he will report into the Transaction Services Director and will be responsible … superior leadership and technical skills, excellent project management and communication skills, as well as a sense of urgency and drive to help the company service its clients. The successful candidate will: Join a growing team with strong leadership, bright, energetic people with a truly entrepreneurial spirit. A team that More ❯

Social network you want to login/join with: Technical Services Manager, Bolton, Greater Manchester Client: Aura Technical Services LTD Location: Bolton, Greater Manchester, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Construction Industry MEP Technical … roles are based in the North West of England. We are recruiting for the following roles, depending on experience and qualifications: Assistant Technical Services Manager (ATSM) Technical Services Manager (TSM) Senior Technical Services Manager (STSM) The successful candidate must have an engineering qualification (mechanical More ❯

Creative Services Manager Location: Handforth (Hybrid - 2 days in office, usually Tuesday and Wednesday) Contract: 12 months FTC About the role We're on the lookout for a Creative Services Manager to join our Brand and Creative team. If you're a strategic thinker and have More ❯